Peak Pest Control

Ali, was a pleasure to speak with and carefully listened to what I ask of her! I'm very hopeful that what the initial Pre-Emergent spraying didn't quit annihilate with Devan's great job of spraying, the weeds will die and be gone with this go around! I'll let you know. Thank You, My best Connie

Very courteous and through in addressing pest related issues identified for our house and property.

The Technician was early, which I really appreciated. She was easy to talk to, professional and did a good job.

I was pleased with with my service today, and nice to meet you.

We’re grateful that a technician came by after our last appointment to follow up on the rodent issue. She was punctual, knowledgeable, and handled the problem quickly.

Orion is typically the technician who services our home. As always he is a pleasure to work with. He is professional, friendly and always asks if we are noticing any problems that need attention. We’ve been customers for about five years now and will continue to be loyal customers.

Polite and efficient. Also informative about current focused goal.

Amazing ! Quick, friendly and professional!

Still great service. No bugs or rodents in my house.

Matthew showed up timely; he was professional and thorough. He asked me if I had any particular issues that needed to be addressed and then took care of them. I would like him to be my official person to take care of my property.

Codie is such an outstanding service tech. This season we have started to see a bit more ant activity closer to the house. The scheduling was quick and easy to have a tech out. When Codie arrived he really took the time to listen to my concerns and then treat the areas needed. Highly recommend Peak Pest!

Technician John was professional and thoughrough. I have not experienced ants and rodents since treatments. Spider activity has been drastically reduced. Service provided is well worth the cost.

Ally was very professional and informative about the service being provided today. She was very attentive paying close attention and conducted herself is a highly professional manner. She truly is a great asset to your company!

As always, Codie was an excellent ambassador for your business: efficient, professional, prompt, knowledgeable. He goes the extra mile as well, friendly, personable--makes keeping my home safe not only an effective, but also an extremely pleasurable experience.

Very personable and efficient! Great guy!!!!

Fortunately there are plenty of businesses like this in the Reno-Sparks area eager to provide excellent customer service. Go with any of them.

Cancelled the service in July because my dog got horribly sick after their most recent visit (kept him inside much longer than they suggested). Just billed me yesterday for $308 after 5 months of no service.

DONT USE THIS COMPANY. I have used this company for over 2 years and today was the final straw. In addition to other things they often showed up outside the specified times scheduled. This morning they showed up early and proceeded to spray our baby’s car seat as shown in the video. I went out and touched the car seat and the backside was all wet with the poison. The technician and management denied it being sprayed despite it being wet and said it was my fault for leaving it outside. I spoke to the owner and he said they would only pay to clean the carseat if I agreed to sign a contract to stay with them another year. they are CARELESS and DISHONEST CROOKS.

CHECK THEIR BETTER BUSINESS BERUAE (BBB) RATING BEFORE SIGNING CONTRACT. I take care of my parents and they had a door to door person sign up my parents home without me there a few months ago. They have an incredibly sub par service and make them pay for unnecessary extra expenses such as treating their yard for ants which is the entire reason they called them out anyway and wasp nest removal? Isn’t that why they’re paying you monthly for treatment? On top of this, we have tried canceling numerous times and the owner makes you have to call them in order to cancel which was not what is stated in their contract. Peak specifically has in writing that in order to cancel, you can send in written notice after signing the contract. This is not the sales rep doing this, THE OWNER is giving fake clauses in their contract stating their customers must call and pay $300+ and jump through various other hoops to cancel services they are barely even receiving. If you don’t pay these fees, they send you to collections agencies that dock your credit score as well apparently. Stay as far away from them as possible. Reading other reviews it looks like others have terrible experiences as well. Technicians spend less than 10 minutes treating per job as well. Highly suggest using CAD for pest needs

Well the tech managed to get the cob webs on the front door but did not go in the back yard. No one showed up on my front or back yard cameras. Going to cancel the service.

Absolutely horrible service. The guy came by, and said we were going to get a really great deal because he was “already in the neighborhood” and as soon as they sprayed, we had an immense amount of bugs show up and cause issues. 0 stars. Would not recommend. Shady business.

Bella claims this business is her brothers and claims to miss clearly posted no solicitation signs and when told that she misses them still try’s to push her sales pitch. You should probably talk to her. Please stay away from this company.

I’m very disappointed with your technician He did not perform what he was suppose do He sprayed around the front yard but did not spray the backyard or check the garage or change the mouse traps Please don’t charge for service today since he didn't do his job Your company has always been good up til now

The tech sat in his truck talking on his phone. I kept checking to see if he had started to spray but he continued sitting in his truck on the phone. He also said he was on over time. He arrived at my house a bit before 5pm he was sitting in his truck talking on phone until 615 when I opened my garage door to leave. I forgot something in my house by the time I came back he left (Maybe a minute or less). Not sure if he was new. he didn’t know his prices at all. I told him quarterly multiple times … not sure how many times I had to tell him that. He kept changing the price. Not a good experience I am not paying for a service he didn’t do. I will call Orkin.

This company performed a very expensive service on my trees. Within a month the large branches started breaking off. When we requested the company to come out, the owner refused to look at the trees. They are very expensive with very inexperienced staff that struggle to handle normal customer service issues. Staff charges your account with communicating appropriately and mis communicated charges and refuses to resolve the situation when requested to do so. When attempting to resolve all the situations above the owner refused to do anything and laughed in our face. This company provides very poor service. I would avoid this company at all costs. No favor was asked of this man. He was asked to check on the service he performed and whether his service was faulty and causing harm to the tree. This unprofessional owner refused to explain anything related to the service, refused to come check his service, and laughed in our face. Whether we had an ongoing plan or not is irrelevant to the issue at hand. He performed service which is clearly hurting my tree and there was no agreement that it wasn’t otherwise WE WOULDN’T HAVE CALLED AT ALL. No one at his office was ever berated but I’m sure when you hire such immature young staff, they any unpleasant situation as difficult for them handle. Clearly this man is butt hurt we canceled ongoing service and is now refusing g to warranty and evaluate his service performed. The response from this owner clearly demonstrates the issues with this company. If you have problems with his service this is his he acts and how he responds. Better to go with a company where you don’t need to worry about this lack of professionalism and faulty service.