Provider profile

Presto-X Pest Control

4.9 stars from 216 customer reviews · 1410 E 4th St, Grand Island, NE 68801

  • 4.9 out of 5 stars
  • 216 customer reviews
  • Grand Island, Nebraska
  • Open 7 days, Early hours, Evening hours
4.9
Rating
216
Reviews
Yes
Claimed
Yes
Website

About this provider in Grand Island

Since 1932, Presto-X has been protecting homes and businesses in Grand Island with customized pest control solutions. Using an integrated approach, we address your entire property, focusing on pest prevention, removal and exclusion—all backed by our 100% customer satisfaction guarantee! Our certified specialists work…

Rating breakdown from customer reviews

4.9

216 reviews

5
202
4
4
3
1
2
3
1
5

Customer reviews for Presto-X Pest Control

CB

Clarissa Bennett

5mo ago

Barry is very knowledgeable and professional. Always friendly, let's us know what hes doing, gets done and answers any questions we may have.

Provider response

Your review makes a difference! Thank you for being a valuedPresto-X Pest Control customer!

RG

Rebecca Goldsmith

5mo ago

Ray Fye does a great job when he comes to our home. He is very easy to get along with and is very accommodating. We enjoy having Ray treat our home

Provider response

Your positive review is the best compliment! Thank you for being a customer.

JP

Jolene Pfeifer

6mo ago

Ray comes and sprays for us, he is very polite and will go above and beyond to get the places we need sprayed.

Provider response

Hi Jolene Pfeifer, we are very happy to have provided you with such a positive experience!

CE

Carole Evens

6mo ago

Ray is very good if I have a problem he know how to fix it . Very good at what he does.

Provider response

Carole Evens, thank you for your kind words and this wonderful review!

MO

Michael Olson

8mo ago

Ray is always flexible and does a great job. We get prompt service. And Ray knowledgeable about all exterminating issues. We have had great success using Presto X.

Provider response

Michael Olson, we're so glad that we were able to go above and beyond your expectations!

CH

Courtney Houston

8mo ago

Came in and sprayed in the space in which people were present, in a childrens area around the toys and sitting area.

Provider response

Hi Courtney Houston, we regret that your most recent visit with us was not up to the standards we strive for. We want to address this matter further. Please email socialmedia@rentokil-terminix.com  listing your full-service address or customer number, phone number, and review or service concern/request. We apologize for any inconvenience you may have experienced.

RR

Ronda Richardson

8mo ago

Ray gives great service and comes over to help and explains everything really well.

Provider response

Hi Ronda Richardson, thank you so much for your positive comments about Presto-X Pest Control!

CM

Clyde Meis

9mo ago

Ray always goes up and beyond expectations. Service calls are timely and handled very professionally. We have had Ray's service our home for as long as we've known him which is well over 20 years. Excellent work and worker!

Provider response

We're constantly striving for excellence. Thanks for the positive review!

PE

Pat Epp

9mo ago

Always very contentious, thorough and friendly

Provider response

Pat Epp, we're so grateful for your positive review! It means a lot to our team.

JK

Jill Kroeger

9mo ago

Ray has been wonderful to work with. He is very knowledgeable of what he does. Have been a customer of his for years and he has always gone the extra mile if I or my family needs help. Would recommend him to anyone (and have)! Great person and friend!!!!

Provider response

Your positive review is the best compliment! Thank you for being a customer.

HA

Heather Anne

9mo ago

We completely prepped our house between last night and the morning of scheduled service. I took the day off of work. At 11:15 I called for an ETA as the quoted arrival time was 1030am. I wanted to know if I should wait at the house or if they were going to be a little bit - could go run errands? I was then told that my appointment was rescheduled for October 24th. This was never discussed with me or approved by me and certainly never initiated by me. I received the confirmation phone call for today's appointment (10/3/25) at 6:24pm on Wednesday (10/1/25) the voicemail reminds the customer to prepare the house and asks that if rescheduling is necessary, to do that ASAP by calling a certain local number. No such call was ever made as I wanted the service completed today 10/3/25. At this point, I've spoken with two different customer service reps at the corporate office today and both were very pleasant but... It does not appear the person who performs this job locally cares much about professionalism. The corporate office can't seem to get in touch with him/her. The second time I called I said that if they can't come out by 3:00 p.m. today, that I'm canceling the service because I've already prepped my house and I need to put it back together again so that my family can sleep here tonight. I was told that the process going forward would be for the escalation team to reach out to the local worker and for that worker to call me with an estimated time of arrival. I was told that my matter was being addressed urgently. I've received no follow-up emails phone calls or anything. Not from anyone local and not from anybody in the corporate office wherever that is. If the exterminator is not out here by then we'll just do it ourselves with stuff we find at Walmart I guess. Everybody I've spoken to at the corporate office has been pleasant to work with but didn't actually solve anything. this is a very disappointing outcome and I don't understand how this could have possibly happened. **Update** no one ever came. I guess the silver lining is that I saved myself about $600. Still so frustrating. I did give a remote corporate worker my card information and signed up for this initial service and ongoing maintenance. Hope it isn't misused or charged erroneously. What a circus this company seems to be .****UPDATE 11/2/2025**** My credit card was charged $61.00 for services which were cancelled on 10/14/25 - and more importantly - not rendered. I once again spoke with a very nice remote worker on the phone who was very apologetic and said she fixed it and refunded it. Only time can tell. Nothing this company promises actually happens so...who knows.

Provider response

Heather Anne, we regret to hear that you had this experience with us. We want to address this matter further. Please email socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number, and review or service concern/request. We apologize for any inconvenience you may have experienced.

CS

Cooper Schmidt

10mo ago

Ray always does a great job taking care of pest, staying ahead of seasonal issues and providing great info on how to mitigate the issues as a home owner in a rural environment.

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

JS

Joan Schmidt

10mo ago

Ray has been our pest control resource for over 30 years and has done an excellent job. We have never been disappointed in his service.

Provider response

We're constantly striving for excellence. Thanks for the positive review!

LH

Linda Hoegh

11mo ago

Ray is timely and extremely thorough!! I think I have been doing business with him for 30 years, including my home, the YMCA and the mall.

Provider response

Linda Hoegh, reviews like this give us motivation and help us ensure we provide high-quality care.

SD

scott dubbs

11mo ago

Ray is our tech that comes out he does a great job. He goes over and above to take care of our Organization.

Provider response

Scott Dubbs, thank you so much for your high rating!

JP

Jan Prior

11mo ago

Ray always comes out when he is needed and takes care of my problem with bugs!!

Provider response

Hi Jan Prior, thank you for taking the time to leave a review for us at Presto-X Pest Control. We're happy we could meet your expectations!

CG

Crane Gardens Tech

1y ago

Ray is a true professional!!!

Provider response

Crane Gardens Tech, we are so pleased you enjoyed your visit to Presto-X Pest Control!

MR

Mikaela Runge

1y ago

Ray has been great to work with! Comes everytime I ask him to and communicates well!

Provider response

Mikaela Runge, thank you for your kind review; we are happy to pass along your comments to the team here at Presto-X Pest Control!

DP

Dave Plond

1y ago

Excellent service. Ray has always provide great service and is very respectful and efficient.

Provider response

Dave Plond, reviews like this give us motivation and help us ensure we provide high-quality care.

JM

Jacey McGowan

1y ago

Feel very comfortable and confident in my service from Ray, he always explains everything and goes above and beyond my expectations!

Provider response

Jacey Mcgowan, reviews like this give us motivation and help us ensure we provide high-quality care.

SS

Stephanie Simmons

1y ago

Ray is a great technician, very knowledgeable and through in his job. A real professional always happy to recommend him.

Provider response

Stephanie Simmons, thank you so much for your high rating!

CA

C Allen

1y ago

To Presto-X Pest Control, re: employee Ray Fye: you have a very valuable employee in Nebraska who is totally reliable, friendly, and great in his position. When we make requests, he immediately makes sure that requests are accomplished in a very timely manner. We trust him completely with our property and requests. We are thankful that he represents your company in such an honest, reliable way.

Provider response

C Allen, thank you for your kind words and this wonderful review!

JV

Jamie Vinson

1y ago

Ray is the Best!!!

Provider response

Jamie Vinson, we are so happy to read such a great review about Presto-X Pest Control!

MW

Michelle Wendtlandt

1y ago

Very happy with th it so company, their services, and personel

Provider response

Hi Michelle Wendtlandt, thank you so much for your positive comments about Presto-X Pest Control!

LO

Leisa OBrien

1y ago

Ray is always on time and keeps a regular schedule with us. If that schedule will change at all, he notifies us in advance. He is very professional but friendly. And is always happy to answer any questions we have.

Provider response

Leisa Obrien, we're glad you had such a wonderful experience with us!

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Treatment and cost guides before you call

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