Provider profile

ZipZap Termite & Pest Control

5 stars from 112 customer reviews · 18602 US-69, Lawson, MO 64062

  • 5 out of 5 stars
  • 112 customer reviews
  • Lawson, Missouri
  • Open 5 days/week
5
Rating
112
Reviews
Yes
Claimed
Yes
Website

About this provider in Lawson

Founded in 1993, ZipZap Termite & Pest Control is a third-generation, family-owned pest management company, dedicated to protecting homes and businesses in the Greater Kansas City area from unwanted pests. With a board-certified entomologist and a public health entomology certificate holder on staff, ZipZap provides…

Pests handledcarpenter antsrodentsbed bugsbats
Praised forfriendlyexcellent servicephenomenal customer serviceprovide honest friendly service
Methodszipzapit was treated

Rating breakdown from customer reviews

5

112 reviews

5
109
4
2
3
0
2
1
1
0

Customer reviews for ZipZap Termite & Pest Control

LG

Lindsay Gatermann

4mo ago

We had a brown recluse problem at our rental house, a few years ago, and they made it soooo much better! So, we have continued to use them when we moved to our current home, and we almost never see hardly any spiders at all! They've also helped keep our home completely mouse free too! Great pest company! And Geoffrey/ Jeffrey is always nice and helpful!

Provider response

Lindsay. Thanks for the great review. Geoffery appreciates you and looks forward to servicing your home. We are glad we are able to take care of your spider and mouse issues.

KT

Karen True

6mo ago

This is the best bug, rodent and whatever else you want to keep out of your home pest control service. They are family owned and provide honest friendly service. I’d trust them with my house keys!

Provider response

Thank you Karen for your kind comment about our company. We appreciate the trust you have with ZipZap Termite and Pest Control

MR

Mike Reardan

8mo ago

We have lived in Kansas City for almost five years and we have had ZipZap since day one. Rhett is our technician and we receive excellent service. When he visits our house, he is always friendly and asks if we are having any issues. We have called the office a few times with questions over the years, and everyone is just as friendly and helpful as Rhett.

Provider response

Thank you Mike for the kind words. We appreciate you letting others know the excellent service you receive from Rhett. He is a great asset to ZipZap Termite & Pest Control.

WA

Windmill Acres

9mo ago

The entire staff is very friendly and very helpful. We are very satisfied with our service.

Provider response

Thank you for the kind words.

RM

Rebecca Morrison

9mo ago

I have nothing but great things to say about this family owned business here in Lawson! From the call with Jordan to schedule our treatment to Rhett who completed our outdoor and indoor treatment, I was blown away! Every question I had was answered completely. Rhett gave me helpful ideas on how to tackle our issues in combination with treatments. I was very impressed with the whole process and will definitely contact them again for further treatments.

Provider response

Rebecca. Thank you so much for the awesome review. Both Jordan and Rhett appreciate all you said about them and the company. The kind words mean alot to us all

JL

Jessie Ladish

11mo ago

We can’t recommend them more! Excellent, Fast service from wonderful people! We are new to the area and will be using them from here on out!

Provider response

Thank you for the great review. We appreciate the kind words.

DW

Danika Wolf

11mo ago

I have used ZipZap three times, and have always been pleased. Great customer service and quality pest control

Provider response

Thank you for the five star review and the kind words. We work hard to achieve both great customer service and quality pest control.

AM

Anita Mayfield

1y ago

Very friendly and professional

Provider response

Anita, Thank-you for the kind words and 5-Star review

MG

Mod Girl

1y ago

Nothing but excellent service from them for 6 years now. There was white residue on an enclosed deck, which 2 other companies (one charged for an estimate for just coming out) failed to diagnose. Both other companies replied that it was probably residue from the ceiling. It’s been so long that I cannot recall who from ZipZap initially came out, but the gentleman immediately recognized the residue as carpenter ants! It was treated, and there has never been a problem since then. My home gets treated every 3 months, and Jake does a fantastic job. I find the company honest, knowledgeable, experienced, and friendly. Their prices are very reasonable.

Provider response

Thank you for the kind review. I am glad we determined what that residue was and am so glad you have stayed a customer for all these years.

SW

Sean Wood

1y ago

A great business with excellent service!

Provider response

Sean. Thanks for the great review. Customers like you are why we get up every day.

KS

Kathy Stone

1y ago

Best service ever, Many years of pest free service

Provider response

Kathy. Thank you for the kind words

MC

Mike Carey

1y ago

Geoffrey and the team at zip zap have continually provided professional service along with phenomenal customer service. I used them for my business and I lived their service so much i now use their quarterly program at my personal home.

Provider response

Thank you Mike for the kind words

LS

Lisa Short

1y ago

Awesome family business!

Provider response

Thank You Lisa. We think you are pretty awesome as well.

SS

Sarah Spencer

1y ago

We first called Zip Zap when we moved into our new house and found a bed bug. Summer, 2020. I took the bug to the owner, who examined it under his microscope. Turned out it was not a bed bug but a bat bug. Cousin to the bed bug…With any other pest control company, they would have just treated us for bed bugs. Zip Zap operates at a high level of expertise. We’ll never use any other Pest Control Company. We’re on their quarterly program, and we never find bugs in our home. They’ve got our exterior well-protected against termites as well. Their prices are great!!! We love the idea of using a family owned company!

Provider response

Thank you Sarah for the great words about our company. We are so glad you are happy with our service.<br><br><br>

KR

Kelly Reed

1y ago

Zip zap is a great company. They are always super nice and professional and I have had zero issues with pests since working with them. Thank you!

Provider response

Kelly, thank you for the great review based on your experience with our service. We are so glad you are having zero issues with bugs.

EB

elijah barber

1y ago

A delight to work with and very responsive/knowledgeable with any questions we have

Provider response

Thank you for the kind words. We appreciate your comments about our company

KM

Kindra Mynatt

2y ago

We had our initial install yesterday and we are very pleased with the service. They arrived exactly on time for our appointment, provided thorough, exceptional service. I'm looking forward to working with the company and having a pest free home and yard!

Provider response

Kindra, thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with our service and that our team arrived on time. Our goal is to provide exceptional pest control solutions to every customer, and it’s rewarding to know we met your expectations

CS

Clara S

2y ago

Great service! We hired them to do our pest control. They’ve been great. Checked the house and reassured us no major issues. Have come out for extra for wasp control. Plus also came out to do interior spider control. The technician is super friendly and has gone above and beyond spraying our kiddie playhouse (its wood) for wasps. Billing is super convenient with automatic charges to our account on file. I highly recommend!

Provider response

Clara, thank you for taking the time to give an indepth review of our company. We appreciate the kind words you gave about the technician and service you received.

EA

Emily Akers

2y ago

We’ve been using ZipZap for a few years now and the prior companies we used either never showed up, said they did but they didn’t per our doorbell cameras, and still had issues. With ZipZap we have had such great experiences and no issues and quick to resolve any pesks that try! Love how our doorbell gets rang each time before service to ask if there any problem areas to check or treatments inside also and also remembers my kids names and such. Definitely a family company we love to recommend and use.

Provider response

Emily those qualities you speak about make our company who we are. Thank you so much for your kind words

CM

Chris Maeger

4y ago

I really want to review these guys better. When they show up they do a great job. They seem to forget my service plan every year. I've literally had to call and ask them to come back multiple times, and I pay in full every time I get service. Last time they said they changed pricing and just "forgot to tell me" so they just never came back.

Provider response

I hope you give us an opportunity to show we are better than 2 stars. We are a family owned business and don't ever want our customers to feel the way you do. Sorry for the miscomunication. Thank you for bringing this to our attention so we can work on making things better.

SK

Steven Kinnaman

4y ago

Jeff was very helpful. He took the time. To explain everything to me. Kept me up to date througj the whole process. Very friendly and professional. Worked hard to get my family back in our house as quick as possible. Refused to leave until whole was 110% ready. Hope to not have to but if need will definitely use again. Will for sure recommend. Thanks Zip Zap

Provider response

Thank you for the kind words

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