A B Pest Control & Insulation

This company should be ashamed of themselves with the lack of quality spray foam they do it’s ridiculous. The house I’m working on has holes everywhere in the roof from where it looks like they decided to spray it with an extension tip from the ground instead of getting on scaffolding and actually spraying it correctly they also just left foam where it is pulling away from the studs cause apparently it’s too hard to actually spray the sides of the cavity first before the rest of it. I can only imagine how many houses aren’t very efficient if they’ve been sprayed by this company. I don’t know how you can take pride in your work when you’re out here doing work like this. Either get better quality employees who actually know what they’re doing or just shut the company down. I would not recommend this company for anything they ought to be out of business for the quality of work they do. Ridiculous people if you’re that lazy don’t try running a company.

Another fantastic job by A & B Pest control and Insulation. This was our second home to receive a attic Insulation refresh. 2 associates ( CJ & Jimmy ) showed up and got right to work. The first step was to ensure the attic was venting correctly and blocked to receive the required Insulation. Then the Insulation is applied to all areas to ensure proper R values. I can't believe how much better our the comfort level is. We saw instant results on our electric usage. Went from $ 6.50 daily consumption to $ 4.00 just that quick. It is a sound investment that is well worth it. Thank you Troy & Bridgette 🙂

Our house was treated 2 weeks ago. Yesterday I saw a couple of bugs in the basement so I called. A very nice gentleman was here this morning, retreating the basement!

Friendly guys. Great product. Saved our butts when our heater went out, but our amazing insulation and a small space heater got us through the coldest nights of the winter!

They do a wonderful job and they take good care of their customers.

After 5 years of using AB Pest Control, the service has progressively worsened. One issue came to light when I discovered I had been paying for pest control services at one of my shops that hasn’t been treated in almost two years and I was told my the technician I was being charged for it. The last four times a technician came to our home, large puddles of chemicals were left, and the treatments were ineffective. Instead of seeing fewer pests, we’ve seen an increase in bugs — some species I didn’t even know existed in Missouri. When I called to report these issues, I was given excuses ranging from cold weather to rain washing away the treatment, to even wind being the culprit. Not once was I offered a remedy or an additional visit to fix the problem. When I asked, I was told they were "too busy." The latest service was the most damaging. They soaked spots on my walls and sprayed my computer station, including my headphones, keyboard, and a $400 monitor that stopped working later that same day. I took pictures and sent them to the company, but when I finally spoke to the owner, it was nothing but excuses. He claimed it was "normal spray" and refused any responsibility. When I mentioned leaving a review, he became hostile, accusing me of breaking my own monitor and saying I was threatening his business his technician would "never do that." He offered to send out his own computer guy to look at the damage, which I refused, given the lack of trust at that point. To make matters worse, when I called to cancel the service, the secretary said she'd "ask the boss if I could cancel." That was the final straw. It's clear this company doesn't prioritize customer satisfaction at all. If you look through reviews of other having issues it’s always a “it’s not our fault” kind of response. I would strongly advise anyone considering AB Pest Control to look elsewhere. Their customer service is severely lacking , and their treatments are not only ineffective but potentially damaging to your property. 0/10 would not recommend. Edit after respond: Just as covered in my initial review I received a bunch of excuses and false information in response to my review. This business really tries to attack anyone that calls them on their lack of performance and professionalism. They stated they did 1 of two of my “shops”. Ot was only the last time they came out and he said I was being charged for my office did they do this. It’s still filled with spiders. This has been the first time out of the last 5 times they have been here that it’s been done. The mist and puddle on my screen is still there (I’m seeking legal counsel after his reply to review, as no company should behave in such unprofessional manner). When I sent the picture to him HE said it was absolutely back spray and this happens all the time and it should not have been enough to cause a problem… Now he states “unsure of what it is”. The “local IT guy” I was told it was someone from their company. The spray is still on my desk and monitor. Fun fact, if you wipe a speck with a wet paper towel it smells very strong of bug spray and does so as long as it is there. Not hard to determine what it is, so I left it on the screen. I was never told to send in a “written request” for cancellation. That seems like a money trap and I never seen that written on any contract. I was very interested to see the reply and excuses and false information that would come about the response. Odd that denial and excuses is this companies preferred tactic to combat negative reviews instead of customer service and fulfillment of services or obligation. 0/10 still would not recommend. Edit: Just realized my $1,700 pc was sprayed to and there are sprays on the outside and down in the vents and on the inside. This is exactly what you DO NOT WANT from a company. For a business that brings people in you home, you think they would care more about potentially ruining something of yours. The white specs in the pictures are dry spray on top. The spots are also inside my case and on my components…

Lady was rude on the phone

Amazing work

Went and got a burn barrel.

We had a great experience dealing with this company. On time and great service. 100 thumbs up!

Just had to call and cancel all services for the second time in 3 years. Had an appointment for mid morning. It's now the afternoon and I have had to call twice for updates. Not the other way around as you would expect from a good customer service company to do. Some of us have jobs too. I understand timelines slip but 4 hours and we are the ones that had to call to find out blows my mind. Last time I canceled they were complete no shows multiple times. Some time had passed and we decided to give them another shot as they do good work, when they show up. No show again.

Fantastic service and friendly as well

We had AB Pest Control spray for carpenter ants in a tree three different times. We had called them to come spray a fourth time because the tree still had carpenter ants. The company openly admitted that they had been spraying the tree for regular ants which was the wrong treatment, we were charged and paid for each treatment. AB is claiming that they did not know it was carpenter ants and wanted to charge us again to come spray the correct treatment, to which they should have been using this whole time.

It is great when professionals quickly respond to your concerns and in this case after I sent a few pictures and describing my concern, they reassured me I didn't have a termite problem. Most would have taken the opportunity to charge for a visit. I will work with AB Pest in the future and recommend them to anyone at the lake! Thanks!

Have used this company for about four years now. Have two properties on the books. They call twice a year telling us when they are coming. Never had any problems out of them.

Very disappointed in this company. I've been with this place for about 3 years now. I used them and paid my "new" customer amount and they sprayed for ants. About once a year I spray for ants. I just called and she said since I don't have a contract and I haven't used them in a year they are not taking new customers when in fact I am a customer of theirs. Or should I say I was! I can now see why their ratings are lower than most other companies. Maybe the BBB can have alittle say so in this matter. I would definetly look at other companies and their ratings before chosing this place. I bet if I called back and said I am a new customer and have a 5000 Sq ft home and want a contract they would have room for me! Update: Lisa the owner is apparently confused or not up to date on her book keeping. A gentleman came to my house in July of 2021in a Blue AB pest control truck. We discussed the chemicals used due to the animals on my property. He was payed cash on the spot for his services alittle over $100. The owner Lisa said it was illegal for me to do that. If her employee stole the money that is mot my problem. So apparently someone is making excuses for not serving their current customers. I recommend using Steve's Pest control. They also are short staffed he said however he worked me in and made me his customer.

This company should really find quality employees, they did show up on the days they said they were going to be there but never did the job that other companies did, we would have spiders back 3 days after their monthly spraying. I do believe they are a good company but really need to take a look at certain employees not doing their jobs. I bought the same chemical they use and applied myself and have not had any issues. I saved myself over 1300 dollars just doing the job they way it should have been done in the first place.

AB had been treating the house 3 times a year. After the summer 2021 treatment, I had to spray myself to get rid of spiders. Stopped service when they called to schedule the fall 2021 treatment. They called to schedule again in April 2022. My verbal cancellation during the call was not enough to cancel their contract (even though they called me) and required that I confirm it in an email. Making a client work for the vendor speaks volumes.

Scheduled spray foam insulation job for our crawlspace, batt insulation for our cathedral ceiling. Sent 1 guy mid afternoon to do cathedral ceiling (34×15), didn't have the right equipment and we had to get out our ladder and straight edge knife for installer to use. My retired husband spent the afternoon helping the installer put up the batts. We called them 3 times to verify the exact date for the spray foam insulation since we were told we would have to leave for 24 hours. On the day of the appointment, we called again. We were told someone would come out to remove the old batt insulation. They sent a gal out late afternoon, again alone, to remove the batt. She left after an hour and a half. Called the next morning, only to be told they had no idea when they would be able to do the spray foam insulation. Meanwhile, we have no insulation under the floor. We canceled the job. Absolutely a horrible experience all around, although their installers were trying to do the best job they could. Bert over scheduled appointments and they have many irate customers looking for other companies to help fix issues.

Don’t use this company for weed control, or anything for that matter. Waited for a month and a half for them to do the first weed treatment on my property. Every time I called to ask how much longer is it going to take for them to do it I was always just given the same weather excuse when their had been many strings of nice weather to spray. Got tired of waiting so I called Allgreen lawn care and they were out at the property treating it 3 days later! They did what they said they would do! I do not recommend AB pest control for any of their services. Horrible communication.

I have had service with AB Pest Control for over a year. I noticed from the card that was left that the crawlspace was not sprayed. I called in to make sure that they were spraying it on the next service call. I had actually even spoken with someone previously about where the garage key was so that they could spray the crawlspace. Apparently when my contract renewed the crawlspace was not included on the renewal. Not a big deal, just called in to talk to them about it. The supposed owner was the one that answered the phone and was immediately rude, then proceeded to scream at me that the crawlspace was not included in my contract. She completely went off, I have no idea why. Completely unprofessional and insane! Should have been a simple 2 minute conversation. I don't know what is wrong with this lady but I immediately canceled my contract and definitely do not recommend using them!