Provider profile

Bugtech

4.2 stars from 24 customer reviews · 11975 Portland Ave Ste. 122, Burnsville, MN 55337

  • 4.2 out of 5 stars
  • 24 customer reviews
  • Burnsville, Minnesota
  • Open 5 days/week
4.2
Rating
24
Reviews
Yes
Claimed
Yes
Website

About this provider in Burnsville

Our company began service on November 10th of 1986 in Rochester Minnesota and today, 10 full routes, service east-central Minnesota including the greater 10 county metro area of the Twin Cities and surrounding suburbs. We also service a number of communities in Western Wisconsin. We provide a variety of pest control…

Rating breakdown from customer reviews

4.2

24 reviews

5
17
4
0
3
0
2
0
1
5

Customer reviews for Bugtech

JH

Joe Hiltner

1mo ago

If you need professional assistance, there is none better than Environmental Pest Control (Bug Busters, Inc.) is the team for you.

HS

Hope Scoles

2mo ago

Thank you Mike for coming so promptly and squeezing us in. You always show up for us and we are grateful. "Carpenter ants BE GONE". We love Mike so much I put up a sign in our window telling all the pesk control sales people to stop bugging us. The sign says, "We love Mike. We are keeping him".

HS

Holly Stougaard

8mo ago

100% satisfied!! Ted was very nice and listened to my concerns during his visit. He addressed what I needed and took care of everything. Thank you so much!!

EM

Emily Mohr

1y ago

Mike has always been so informative, efficient and maintains great communication. I have been very pleased with the results, especially with our carpenter ants! Buying our first home, that was an unexpected "surprise" and Mike was quick to schedule an appt to come and help get rid of them.

WS

Wayne Southwell

1y ago

Mike has been our technician for many years now, and always is awesome. Was especially pleased today for going above and beyond his typical quarterly spray. He discovered a nest of yellow jackets high up going in and out of the rafters that I had not previously noticed. After addressing those, he talked me through what I should do over the next week. Really appreciate him being observant and jumping on an issue before I even realized it existed.

DP

Danny Pietruszewski

2y ago

I was referred to Mark from a family member. He is a true professional and passionate about his work. I look forward to working with Mark for all our future bug/pest needs!

MM

Michele Meyer

2y ago

We have been in our home for almost a year and have been very happy with the success of Bugtech's plan to keep mice out of our house! Mike does a great job communicating before and after the appointment.

KF

Katie Fleming

2y ago

Mark is always so friendly and thorough. I have referred Mark to Mr family and neighbors and every one of them is just as satisfied with his work. It’s a great feeling to not have to worry about bugs and rodents with the colder months ahead.

DB

Day by Day Staff

3y ago

My company and various households have been using Bugbusters, Mark S, and EPM for very many years. There is a reason for that. Highly recommended.

TK

Tracy K

4y ago

Our technician Mark is extremely thorough and conscientious. He calls to alert us that he's coming, he hits every nook and cranny with his spray, and we don't have to worry about bugs -- at least not LIVE ones.

TV

Tammy Vasterling

4y ago

One of the drives stopped in the middle of the road today in prior lake and I almost hit him!! I had my baby in the car with me!

Provider response

I'm so sorry to hear that! Did you happen to get the truck number? If you have any other information please reach out to me at 952-432-2221. Safety is always our priority.

CA

Carl Adams

5y ago

Top shelf company with professional, friendly and highly effective service.

J

Jelsi4ever

5y ago

The men that came were terrible they talked trash about my house. I havrnt been able to so anything in there due to the reason i needed them i was already upset and they made me feel worse. They also told my neighbors about the bugs in my house super embarrassing

JE

John Ellmaker

6y ago

Really pleased with service and pricing, Brent and staff came out to explain the process and options fully and gave me confidence that they would zero in on my mouse and carpenter ant issues. Have seen an immediate effect and will continue to be their client because of the great service they provide.

KA

Kari Arvidson

6y ago

The tech listened to our problems as well as our concerns. He took the time to answer all our questions and explain what to expect after treatment as well as things we should contact him about. All our creepy-crawlies are gone with no risk to my kids or pets!!! Amazing customer service as well! Highly recommend, they have flown under the radar for too long!

Provider response

Thanks for the 5 stars Kari!

HB

Heather B

6y ago

If Brent is your technician your gonna have serious ongoing issues. Apparently the yearly training doesn't apply to him.

HK

Hanna Kjeldbjerg

7y ago

When I bought my first home, I asked my previous landlord for a pest management recommendation. He is the type of man who does his research for the best price, service, and value, so I trust him. It's been a year since I've worked with this company for quarterly pest management, and I couldn't be happier! It's the type of company where there are PEOPLE at the other end of the line. Brent helped me with some invoice trouble, and Tyler is more than accommodating of our dogs and very sweet with them. I appreciate the good work they do, and will continue to use their services for quite a while!

Provider response

Thanks for the review Hanna!

L

L

8y ago

Mike is a great guy, does an excellent job hitting all the corners and keeping bugs and mice out of our home. Highly recommend Bug Busters!

Provider response

Thanks for the 5 stars!

ML

mia lura

10y ago

These guys are great and they helped a ton with my bed bug issues! very nice and respectful. highly recommend!

Provider response

Thanks for the review Mia!

M

Marissa

10y ago

I tried to hire them for a service. They took all the information advised they were going to help. Then the girl i was talking to abruptly says we cant help you out find another company. Extremely rude, not very professional. They don't want my service I will take it else where. Thanks for hearing me out lady that answered the phone! If customer service isn't for you maybe you shouldn't be answering the phones.

LC

Liz Crandall

12y ago

This company came to my apartment building in Minneapolis. Some tenants on the upper floors were having bedbug problems. My apartment, however, was isolated from the rest of the building (surrounded by concrete, not connected via ventilation, completely separate). They came in with a building manager one day to ask questions and do an inspection. I reported that I was bedbug free (I had never seen a live one in my life and had been checking my bedding out of paranoid ever since the word got out that they were on the upper floors), and they inspected my bedroom and the rest of the apartment and confirmed that there were NONE. They came out a week later to treat the rest of the tenants. I left my apartment for a short while at the end of the day, and when I returned, i found a piece of paper saying they had been in my apartment to "treat". On that paper it also said, again, that there were zero bugs seen in my apartment yet for some reason they had come into my bedroom with their equipment anyway. There was no notice or warning that they were going to enter, if I had been there I would have refused them entry. Why? Because they had just spent the ENTIRE DAY treating apartments that were infested on a high level with the disgusting bedbugs. Can you guess where this is going? Two nights later I woke with bites on me and one crawling across my pillow. These guys entered my apartment for no reason other then their hourly pay and gave me the worst infestation imaginable where before they came in I had a nice clean comfortable live-able home. Now I have already had to throw out all my bedding which was brand new, and will probably end up throwing out my expensive mattress as well as living in a nightmare until/if they can fix the problem they created. These guys are either complete fools who will introduce a problem that wasn't there or they are scammers who like to create business for themselves. Either way, do NOT use this company, they will end up being the ones using YOU.

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.