Provider profile

Empire Pest & Wildlife Control, LLC

4.9 stars from 116 customer reviews · 2530 Kamar Dr, Holland, MI 49424

  • 4.9 out of 5 stars
  • 116 customer reviews
  • Holland, Michigan
  • Open 5 days/week
4.9
Rating
116
Reviews
Yes
Claimed
Yes
Website

About this provider in Holland

Empire Pest & Wildlife Control provides premier pest management and wildlife removal in Holland, MI, and throughout West Michigan, including Grand Haven, Muskegon, and Grand Rapids. With over 10 years of experience, we specialize in residential and commercial extermination for carpenter ants, spiders, mice, termites…

Pests handledwild lifesquirbird issue
Praised forprofessionalthoroughfriendlycompetent
Methodsbat exclusion

Rating breakdown from customer reviews

4.9

116 reviews

5
111
4
2
3
0
2
2
1
1

Customer reviews for Empire Pest & Wildlife Control, LLC

PP

Platinum Properties

4mo ago

Terry is very professional with alot of good information. Very helpful and knows what he is doing.

Provider response

We appreciate your fantastic feedback! It's wonderful to know that Terry's professionalism and expertise made a positive impact during your experience. Your support means a lot to us. Thank you!

AV

Andres VanderWoude

5mo ago

Very transparent and easy to work with!

Provider response

Thank you, Andres, for your fantastic review! We are delighted that you found our services transparent and easy to navigate. Your satisfaction is our priority, so we look forward to assisting you again!

SD

Stacey Dukesherer

5mo ago

Highly recommend Empire Pest & Wildlife Control. Roy & Damien were professional, knowledgeable and explained exactly what they were doing to fix our bird issue. They came out the same day I called and made the whole process easy and stress free.

Provider response

We appreciate your wonderful feedback, Stacey! It's fantastic to hear that Roy and Damien provided you with professional and knowledgeable service. We're glad we could resolve your bird issue promptly. Thank you for choosing us!

JS

Joan Sikorski

5mo ago

I am so impressed with Empire's service and communication. They are very professional, thorough, friendly and competent. So much better than a previous company I dealt with. Mason was very helpful and supportive and Terry was efficient and informative. I HIGHLY recommend their company and service!

Provider response

We greatly appreciate your fantastic feedback, Joan! It’s wonderful to know that Mason and Terry provided you with excellent service. Your recommendation means a lot to us. Thank you for choosing Empire Pest & Wildlife Control!

JA

Jose Avila

7mo ago

best pest control company in the nation

Provider response

Thank you for your fantastic review, Jose! We appreciate your kind words and are delighted to know you consider us the best. Our team is always here to help with your pest control needs.

EF

Ethan Flikkema

7mo ago

These guys are awesome! I've worked with Mason and their team a few times now and they always do a great job! I highly recommend these guys for any of your pest needs!

Provider response

Thank you, Ethan, for your fantastic review! We're delighted to hear that Mason and our team consistently meet your expectations. Your recommendation means a lot to us. We're here for any future pest control needs!

D

D

8mo ago

Professional, they're fast to schedule appointments great people to talk to about anything from bugs to sports Terry is a awesome example of great service and work , thank you again

Provider response

Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with our team. Your support means a lot to us. We're here whenever you need assistance!

WD

W. Daniel Wisinski

9mo ago

Terry has been a part of the Rental Property Owners Association Friday morning breakfast for the past many years. Terry and his team has taught a few class with the RPOA and has a wealth of information and knowledge. We have all gotten to know Terry professionally and personally with our networking meetings. He is not afraid to help any way he can. If someone ask me about pest control Terry is always the first person to come to my mind.

Provider response

Thank you for your kind words and 5-star review! We're delighted that our involvement with the Rental Property Owners Association has made a positive impact. Your support motivates us to continue providing exceptional service in pest control.

CW

Cynthia Welton

9mo ago

Roy and Damien provided excellent knowledge and solutions to eliminate the critters. They sealed the openings along my foundation with metal mesh and a product that can't be chewed through.

Provider response

Thank you for your wonderful review, Cynthia! We’re delighted Roy and Damien could effectively address your pest issues. Your satisfaction is our priority. Reach out anytime for further assistance; we appreciate your trust in us!

CB

Cassandra Behmlander

9mo ago

We are purchasing a home and Jeremiah came out and did a pest inspection. He was very thorough and explained everything that he was inspecting for. We truly appreciate the peace of mind this inspection gave us!

Provider response

Thank you for your wonderful 5-star review, Cassandra! We're delighted that Jeremiah provided thorough service and peace of mind during your home purchase. Your support means a lot to us!

AV

Autumn Valler

10mo ago

Jeremiah has been our technician for over 2 years now, and we are always satisfied with his professional, timely service. He always takes time to answer questions we have and explain everything he is doing.

Provider response

Thank you for your wonderful 5-star review! We're delighted to hear about your positive experiences with Jeremiah. Our team is committed to providing exceptional service and support. We appreciate your trust in us!

SH

Shawn Hulst

10mo ago

We've been using Empire Pest for the last 5-6 years. They always are excellent with their customer service and take the time to answer all my questions. Jeremiah does a great job!

Provider response

Thank you for your wonderful review, Shawn! We appreciate your loyalty over the years and are glad to hear that Jeremiah and our team have consistently met your expectations. Your support means a lot to us!

LT

Lexi Terpstra

10mo ago

Great company! Came the next day after I called and gave quote and talked me through what to do and when to do it. Empire will be my go to for future needs!!

Provider response

Thank you, Lexi, for your fantastic 5-star review! We're delighted to hear that our team provided prompt and helpful service. We look forward to assisting you with any future needs!

LM

Lindsey Meyers

10mo ago

Knowledgeable and dedicated this company takes their time. I had 3 quotes today. This company was the most thorough and provided intricate details of what will be done to correct the problem. This company does not harm the wild life which was a really important part of the decision making process. They disinfect so the wild life does not return. This company comes back free of charge for one year to ensure the wild life has not returned. Highly recommend! We are using this company for a bat exclusion, squirrel exclusion, and mice exclusion in the attic. I feel the price is reasonable for the amount of work that needs to be done. Again, this is the only company we have found that does not harm animals. This company has a high education and wildlife expertise.

Provider response

Thank you, Lindsey, for your wonderful 5-star review! We’re delighted to hear that our thorough approach and commitment to wildlife safety met your expectations. Your recommendation means a lot to us!

M

Mary

11mo ago

Roy was amazing! I called and had an inspection and trap set within a couple hours - who does that kind of service? This company does - highly recommend - everything explained and answered- did more than anyone in this line of business- kudos!!!!

Provider response

Thank you for your fantastic review, Mary! We're delighted to hear about your positive experience with our team. Your recommendation means a lot to us. We're here whenever you need assistance!

SM

Shawn Matson

11mo ago

I met Roy today for a bat exclusion estimate. Roy was a very kind, honest and pleasant to meet. He was thoughtful about my daughter and active golden retriever. We have our quote and will be moving forward in the future with his quote. Thanks Roy!

Provider response

Thank you for your wonderful 5-star review, Shawn! We're delighted to hear about your positive experience with Roy. Your satisfaction is our priority, and we look forward to assisting you in the future!

DM

Derek Mackie

11mo ago

I wish I could leave 10 stars!!! The level of service and professionalism is simply off the charts. Quick story. At about 2 am on Sept 2, one of Dracula's little cousins decided a visit into our master bedroom seemed appropriate. Now, On any other night, this might have been ok. Tonight however, I was out of town. This visit resulted in a panicked phone call at about 202am from my wife. Needless to say, the conversation was very pointed. Just like their teeth. Que the 8am phone call. Mason answered, promptly rearragned their schedule, and had Roy to our home by 9am. By 930am, baby Drac was gently removed and rehomed. As a result, I am allowed to come home :) All kidding aside, this company is amazing. They will be returning to seal all the areas our nocturnal friends have been using to gain access to our peace and serenity. Thank you so much for responding as quickly and professionally as everyone has. Cannot recommend highly enough.

Provider response

Thank you for your fantastic 5-star review, Derek! We're delighted to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future!

JV

Jessica Van Beek

1y ago

The guys took great care of us. Caught our woodchuck and bonus raccoon. Released in a land far far away. Very good communication. Very happy.

Provider response

Thank you, Jessica, for your fantastic 5-star review! We're delighted to hear that our team provided excellent service and communication. Your satisfaction is our priority. We look forward to assisting you again!

AZ

Amy Z

1y ago

First time using Empire, Mason got back to me very quickly and was able to set up an appointment the same day, I have a strange noise within one of my walls, Roy came out and gave me the best customer service! It was not an animal, and never seen any animal with the camera, Roy went above and behind to help me figure out who to call next for help.I highly recommend Empire for any pest or wildlife needs. Thank You Roy for the great service!

Provider response

Thank you, Amy, for your wonderful review! We're delighted that Mason and Roy provided you with prompt and exceptional service. Your recommendation means a lot to us. We're here anytime you need assistance!

MM

Marcia Motter

1y ago

Tried to charge us an extreme amount for services to remove a nest (no birds, not in active bird season) and patch up some holes! Make sure they send you a quote ahead of the job!

Provider response

Thank you for your feedback. We apologize for any confusion regarding the pricing of our services. We always aim to provide clear, upfront quotes to ensure our customers are well-informed. We understand how important it is to be transparent about costs, and we will take your comments into consideration to improve our communication moving forward. If you'd like to discuss the details of the quote or the service further, please don't hesitate to reach out to us directly. We're here to help!

MB

Madison Barense

4y ago

Will not trust this business to inspect my home for pests again. Very disappointed that I was talked into nearly $1000 dollars worth of treatment for bed bugs based on a small rash I had on my arm.. the worker did not find any signs of bed bugs but suggest we treat anyways because of the rash I had… one year later with the same rash and my doctor confirmed it’s an allergic reaction to dust mites !!

RA

Ryan Attema

7y ago

They have great customer service but shortly after a spring application on the outside, we had ants everywhere in our kitchen!!

MB

Melissa Boersma

7y ago

Rating a 4/5 instead of 5/5 simply because I paid for a 4-month treatment plan and realized after 2 months they never came for month #2. Upon contacting the company, they discovered it was a computer/scheduling issue and made up for it right away by offering extra services. Would recommend them to others!

LL

linda lankheet

8y ago

Friendly people! I haven’t seen a spider sense they sprayed.

Other providers in Holland worth comparing

Pest control near Holland compare other Michigan markets

Back to all Holland exterminators or the full Michigan directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.