Empire Pest & Wildlife Control, LLC
Verified2530 Kamar Dr, Holland, MI 49424
Open 5 days/week
About Empire Pest & Wildlife Control, LLC
Empire Pest & Wildlife Control provides premier pest management and wildlife removal in Holland, MI, and throughout West Michigan, including Grand Haven, Muskegon, and Grand Rapids. With over 10 years of experience, we specialize in residential and commercial extermination for carpenter ants, spiders, mice, termites, mosquitoes, and stinging insects. Our wildlife division expertly handles bat exclusions, raccoon removal, and rodent control. Whether you need a one-time treatment, seasonal maintenance from April to October, or a real estate wood-destroying insect inspection, our team delivers safe, effective results with honest pricing. Contact us for a free quote today!
Rating Breakdown
4.9
★★★★★116 reviews
Customer Reviews (25)
Terry is very professional with alot of good information. Very helpful and knows what he is doing.
Response from Empire Pest & Wildlife Control, LLC
We appreciate your fantastic feedback! It's wonderful to know that Terry's professionalism and expertise made a positive impact during your experience. Your support means a lot to us. Thank you!
Very transparent and easy to work with!
Response from Empire Pest & Wildlife Control, LLC
Thank you, Andres, for your fantastic review! We are delighted that you found our services transparent and easy to navigate. Your satisfaction is our priority, so we look forward to assisting you again!
Highly recommend Empire Pest & Wildlife Control. Roy & Damien were professional, knowledgeable and explained exactly what they were doing to fix our bird issue. They came out the same day I called and made the whole process easy and stress free.
Response from Empire Pest & Wildlife Control, LLC
We appreciate your wonderful feedback, Stacey! It's fantastic to hear that Roy and Damien provided you with professional and knowledgeable service. We're glad we could resolve your bird issue promptly. Thank you for choosing us!
I am so impressed with Empire's service and communication. They are very professional, thorough, friendly and competent. So much better than a previous company I dealt with. Mason was very helpful and supportive and Terry was efficient and informative. I HIGHLY recommend their company and service!
Response from Empire Pest & Wildlife Control, LLC
We greatly appreciate your fantastic feedback, Joan! It’s wonderful to know that Mason and Terry provided you with excellent service. Your recommendation means a lot to us. Thank you for choosing Empire Pest & Wildlife Control!
best pest control company in the nation
Response from Empire Pest & Wildlife Control, LLC
Thank you for your fantastic review, Jose! We appreciate your kind words and are delighted to know you consider us the best. Our team is always here to help with your pest control needs.
These guys are awesome! I've worked with Mason and their team a few times now and they always do a great job! I highly recommend these guys for any of your pest needs!
Response from Empire Pest & Wildlife Control, LLC
Thank you, Ethan, for your fantastic review! We're delighted to hear that Mason and our team consistently meet your expectations. Your recommendation means a lot to us. We're here for any future pest control needs!
Professional, they're fast to schedule appointments great people to talk to about anything from bugs to sports Terry is a awesome example of great service and work , thank you again
Response from Empire Pest & Wildlife Control, LLC
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with our team. Your support means a lot to us. We're here whenever you need assistance!
Terry has been a part of the Rental Property Owners Association Friday morning breakfast for the past many years. Terry and his team has taught a few class with the RPOA and has a wealth of information and knowledge. We have all gotten to know Terry professionally and personally with our networking meetings. He is not afraid to help any way he can. If someone ask me about pest control Terry is always the first person to come to my mind.
Response from Empire Pest & Wildlife Control, LLC
Thank you for your kind words and 5-star review! We're delighted that our involvement with the Rental Property Owners Association has made a positive impact. Your support motivates us to continue providing exceptional service in pest control.
Roy and Damien provided excellent knowledge and solutions to eliminate the critters. They sealed the openings along my foundation with metal mesh and a product that can't be chewed through.
Response from Empire Pest & Wildlife Control, LLC
Thank you for your wonderful review, Cynthia! We’re delighted Roy and Damien could effectively address your pest issues. Your satisfaction is our priority. Reach out anytime for further assistance; we appreciate your trust in us!
We are purchasing a home and Jeremiah came out and did a pest inspection. He was very thorough and explained everything that he was inspecting for. We truly appreciate the peace of mind this inspection gave us!
Response from Empire Pest & Wildlife Control, LLC
Thank you for your wonderful 5-star review, Cassandra! We're delighted that Jeremiah provided thorough service and peace of mind during your home purchase. Your support means a lot to us!
Jeremiah has been our technician for over 2 years now, and we are always satisfied with his professional, timely service. He always takes time to answer questions we have and explain everything he is doing.
Response from Empire Pest & Wildlife Control, LLC
Thank you for your wonderful 5-star review! We're delighted to hear about your positive experiences with Jeremiah. Our team is committed to providing exceptional service and support. We appreciate your trust in us!
We've been using Empire Pest for the last 5-6 years. They always are excellent with their customer service and take the time to answer all my questions. Jeremiah does a great job!
Response from Empire Pest & Wildlife Control, LLC
Thank you for your wonderful review, Shawn! We appreciate your loyalty over the years and are glad to hear that Jeremiah and our team have consistently met your expectations. Your support means a lot to us!
Great company! Came the next day after I called and gave quote and talked me through what to do and when to do it. Empire will be my go to for future needs!!
Response from Empire Pest & Wildlife Control, LLC
Thank you, Lexi, for your fantastic 5-star review! We're delighted to hear that our team provided prompt and helpful service. We look forward to assisting you with any future needs!
Response from Empire Pest & Wildlife Control, LLC
We appreciate your fantastic review, Maggie! It's wonderful to know our services met your expectations. Our team is always here to assist you with any pest or wildlife control needs. Thank you for your support!
Knowledgeable and dedicated this company takes their time. I had 3 quotes today. This company was the most thorough and provided intricate details of what will be done to correct the problem. This company does not harm the wild life which was a really important part of the decision making process. They disinfect so the wild life does not return. This company comes back free of charge for one year to ensure the wild life has not returned. Highly recommend! We are using this company for a bat exclusion, squirrel exclusion, and mice exclusion in the attic. I feel the price is reasonable for the amount of work that needs to be done. Again, this is the only company we have found that does not harm animals. This company has a high education and wildlife expertise.
Response from Empire Pest & Wildlife Control, LLC
Thank you, Lindsey, for your wonderful 5-star review! We’re delighted to hear that our thorough approach and commitment to wildlife safety met your expectations. Your recommendation means a lot to us!
Roy was amazing! I called and had an inspection and trap set within a couple hours - who does that kind of service? This company does - highly recommend - everything explained and answered- did more than anyone in this line of business- kudos!!!!
Response from Empire Pest & Wildlife Control, LLC
Thank you for your fantastic review, Mary! We're delighted to hear about your positive experience with our team. Your recommendation means a lot to us. We're here whenever you need assistance!
I met Roy today for a bat exclusion estimate. Roy was a very kind, honest and pleasant to meet. He was thoughtful about my daughter and active golden retriever. We have our quote and will be moving forward in the future with his quote. Thanks Roy!
Response from Empire Pest & Wildlife Control, LLC
Thank you for your wonderful 5-star review, Shawn! We're delighted to hear about your positive experience with Roy. Your satisfaction is our priority, and we look forward to assisting you in the future!
I wish I could leave 10 stars!!! The level of service and professionalism is simply off the charts. Quick story. At about 2 am on Sept 2, one of Dracula's little cousins decided a visit into our master bedroom seemed appropriate. Now, On any other night, this might have been ok. Tonight however, I was out of town. This visit resulted in a panicked phone call at about 202am from my wife. Needless to say, the conversation was very pointed. Just like their teeth. Que the 8am phone call. Mason answered, promptly rearragned their schedule, and had Roy to our home by 9am. By 930am, baby Drac was gently removed and rehomed. As a result, I am allowed to come home :) All kidding aside, this company is amazing. They will be returning to seal all the areas our nocturnal friends have been using to gain access to our peace and serenity. Thank you so much for responding as quickly and professionally as everyone has. Cannot recommend highly enough.
Response from Empire Pest & Wildlife Control, LLC
Thank you for your fantastic 5-star review, Derek! We're delighted to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future!
The guys took great care of us. Caught our woodchuck and bonus raccoon. Released in a land far far away. Very good communication. Very happy.
Response from Empire Pest & Wildlife Control, LLC
Thank you, Jessica, for your fantastic 5-star review! We're delighted to hear that our team provided excellent service and communication. Your satisfaction is our priority. We look forward to assisting you again!
First time using Empire, Mason got back to me very quickly and was able to set up an appointment the same day, I have a strange noise within one of my walls, Roy came out and gave me the best customer service! It was not an animal, and never seen any animal with the camera, Roy went above and behind to help me figure out who to call next for help.I highly recommend Empire for any pest or wildlife needs. Thank You Roy for the great service!
Response from Empire Pest & Wildlife Control, LLC
Thank you, Amy, for your wonderful review! We're delighted that Mason and Roy provided you with prompt and exceptional service. Your recommendation means a lot to us. We're here anytime you need assistance!
Tried to charge us an extreme amount for services to remove a nest (no birds, not in active bird season) and patch up some holes! Make sure they send you a quote ahead of the job!
Response from Empire Pest & Wildlife Control, LLC
Thank you for your feedback. We apologize for any confusion regarding the pricing of our services. We always aim to provide clear, upfront quotes to ensure our customers are well-informed. We understand how important it is to be transparent about costs, and we will take your comments into consideration to improve our communication moving forward. If you'd like to discuss the details of the quote or the service further, please don't hesitate to reach out to us directly. We're here to help!
Will not trust this business to inspect my home for pests again. Very disappointed that I was talked into nearly $1000 dollars worth of treatment for bed bugs based on a small rash I had on my arm.. the worker did not find any signs of bed bugs but suggest we treat anyways because of the rash I had… one year later with the same rash and my doctor confirmed it’s an allergic reaction to dust mites !!
They have great customer service but shortly after a spring application on the outside, we had ants everywhere in our kitchen!!
Rating a 4/5 instead of 5/5 simply because I paid for a 4-month treatment plan and realized after 2 months they never came for month #2. Upon contacting the company, they discovered it was a computer/scheduling issue and made up for it right away by offering extra services. Would recommend them to others!
Friendly people! I haven’t seen a spider sense they sprayed.
Contact Information
Phone
+1616-796-8900Address
2530 Kamar Dr, Holland, MI 49424
Website
www.empirepestcontrolmi.comHours
Services
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