Provider profile

Terminix

4.6 stars from 448 customer reviews · 7425 Clyde Park Ave SW f, Byron Center, MI 49315

  • 4.6 out of 5 stars
  • 448 customer reviews
  • Byron Center, Michigan
  • Open 7 days, Early hours, Evening hours
4.6
Rating
448
Reviews
Yes
Claimed
Yes
Website

About this provider in Byron Center

Since 1927, Terminix has been Byron Center, Michigan's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and n

Pests handledbeestermitesants

Rating breakdown from customer reviews

4.6

448 reviews

5
389
4
10
3
4
2
7
1
38

Customer reviews for Terminix

EP

Elmedina Podrug

1y ago

If I could I would give a zero. Impossible to reach anyone at the local office. Left numerous messages. The corporate Terminix does not have any of my information and is unable to pull up the account, but they do not have a problem of deducting every month for their charges. I have been trying to get someone to come out and address our issues at our home residence for a week now and no luck. Transfer after transfer, voicemail after voicemail with no results and no communication from Terminix. St

Provider response

Thank you for bringing this to our attention. . Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account

CC

Cathy Calhoun

2y ago

Unprofessional, unreliable and over-priced. After two years of frustration I just cancelled my contract after they no-showed twice and was basically waved off by my tech, Chuck and his “boss” Brandon. They wanted to hear nothing of my frustrations, made no effort with reparations or apologies and were quite happy to see me go. Once they have your business service plummets. I just secured a local resource with high marks and lower prices. Shop around!

Provider response

Hi Cathy Calhoun, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us so

FV

Faith Vanvliet

11mo ago

I called for bee removal. After a LENGTHY interview and credit card information, I was promised service between 12 and 5 the following day. I waited all afternoon and nobody showed up. NO phone call, NO email, no apology. I called the following day to cancel and they said “if you ever have any issues in the future, please give us a call”. What?.. I’ll never call this company again. Now I’m waiting to see if they still charge my credit card.

Provider response

Faith Vanvliet, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We want to address this matter further. Please email social.support@rentokil-terminix.com listing your full-service address or customer n

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Treatment and cost guides before you call

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