Provider profile

Orkin

4.7 stars from 1,088 customer reviews · 4 Westview Rd, Pittsfield, MA 01201

  • 4.7 out of 5 stars
  • 1,088 customer reviews
  • Pittsfield, Massachusetts
  • Open 7 days, Early hours, Evening hours
4.7
Rating
1,088
Reviews
Yes
Claimed
Yes
Website

About this provider in Pittsfield

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…

Rating breakdown from customer reviews

4.7

1,088 reviews

5
894
4
63
3
18
2
12
1
40

Customer reviews for Orkin

MF

Mary Fredette

24d ago

We have an issue with undescript animal eating through baseboards in certain spots. The tech did a through inspection and determined our issue was entering a crawl space through some loose bricks under a deck. She also sprayed the entire perimeter for carpenter ants including the soffits. I would recommend this tech who is personable and I believe to be honest and trustworthy.

Provider response

Your feedback is incredibly valuable. We're glad to hear our tech provided a thorough inspection and solution for your issue. Thank you for sharing your experience with us, Mary.

D

Danielle

1mo ago

Absolutely excellent service. They were very responsive to my concerns and answered all of my questions. They were also able to come to my house in less than a week of me requesting them. And the best part is Orkin offers a 6-month warranty, which is different from all the other companies that offer a lame 30-day warranty. So even though it was expensive, the warranty and excellent service makes it worth it.

Provider response

Thank you Danielle for sharing your experience with us. We greatly appreciate your positive feedback and are glad to hear that you found our service excellent.

MF

mary ferrell

1mo ago

Jasmine was Great!! She explained everything so it was easily understandable. I would definitely reach out to her again.

Provider response

Thank you Mary for your kind words about Jasmine! We're excited to hear about your positive experience.

GM

Geoffrey Michael

2mo ago

Kylie was superb. She was very good with all of our animals and was able to accommodate them within the treatments she did. She also recommended we get the outside of the house done once the contractors were finished, which we will do. Our dachshund Lilo loves her and he is an excellent judge of character. We will absolutely hire Orkin again.

Provider response

We are overjoyed to hear about your positive experience with Kylie and our services. Thank you for sharing your feedback, Geoffrey.

KH

Kathleen Hansen

2mo ago

The technician that came his name was George was very knowledgeable about the problem. He was also very courteous.. he explained everything he was doing. And why he was doing it To solve the problem. I was very happy about the experience with the technician,And also with this company. I'm glad that I went with Orkin. I called in the morning and I had a technician at my house early afternoon. Great service. And he definitely gave me peace of mind.

Provider response

Thank you Kathleen for taking the time to share your positive experience with our technician, George. We deeply respect your feedback and are glad we could provide you with great service and peace of mind.

JP

Julie Patton

2mo ago

Great first impression! My ORKIN technician John arrived as scheduled and allowed for as much time as needed to show him the property and areas of concern. John was knowledgeable, pleasant and left me feeling confident about the decision to go with ORKIN for an annual preventative service plan. Thank you John!

Provider response

We're privileged to have provided you with a great first impression, Julie! Thank you for choosing ORKIN for your annual preventative service plan.

JP

Julie P

2mo ago

Great first impression! My technician John arrived as scheduled and took as much time as I needed to show him the property and areas of concern.He was knowledgable and pleasant and really has left me feeling confident about the decision to go with the ORKIN service plan. Thank you!

Provider response

We're delighted to hear about your great first impression with our technician John. Thank you Julie for choosing Orkin!

MC

Michele Cantin

2mo ago

Nick arrived this morning and was very polite and personable. Explained our problem and then treated the affected areas. Would definitely call him back for any future problems.

Provider response

We're overjoyed to hear about your positive experience with Nick. Thank you Michele for taking the time to share your feedback!

DM

David M Sobel

2mo ago

Always on time, always nice to deal with, very effective.

Provider response

Hi David,<br>We are happy to hear you had a positive experience with Orkin! We value your input and encourage you to let us know more details about your experience with us. <br>

DK

Daniel Knox

2mo ago

Orkin makes the whole process, extremely easy! Nicholas was respectful and was very mindful of our plants, ect. while spraying for carpenter ants.

Provider response

We deeply cherish your positive feedback, Daniel! Nicholas will be pleased to hear your kind words. Thank you for choosing Orkin.

TS

toby steinberg

2mo ago

Sam was very knowledgeable. He found the yellow jacket nest immediately! Couldn’t be happier

Provider response

Thanks for the kind words, Toby! Appreciate your feedback and glad we could help with the yellow jacket nest.

SS

Stephen Shatz

2mo ago

John, informed, practical, experienced and most helpful.

Provider response

Thank you for your positive feedback, Stephen. We are glad to hear that John was helpful and experienced in assisting you.

SC

Steven Casabona

2mo ago

Ok. I'm courteous and friendly. I'll have to let you know about how good the bug killing went 😁

Provider response

Your feedback is incredibly valuable. Steven we're glad to hear you found our service courteous and friendly. Let us know how the bug killing went!

CG

Catarina Gallenberger

2mo ago

John is excellent. His work is efficient and effective. Thanks

Provider response

We're pleased to hear that John's work was efficient and effective. Thank you for your feedback, Catarina.

MB

marcia bellefeuille

2mo ago

He is very professional. Very pleasant and friendly.

Provider response

Marcia, we greatly appreciate your 5 star review! Thank you for being apart of the Orkin family. We're happy to see you're happy with service! We look forward to serving you in the future!

LC

Lisa Cruz

2mo ago

Dan G Such a great player for orkin pest control. He was so helpful thank you So much.

Provider response

We're pleased to hear about your positive experience with Dan G at Orkin. Thank you Lisa for sharing your feedback!

KB

Kathleen Bowe

3mo ago

We encountered poor service , we had different people every time. The time agreed upon was NOT met. No one contacted me about this year, they simply assumed they should still come.

Provider response

Sorry for any inconvenience, we appreciate your feedback. Kathleen please feel free to reach out to us at (413) 449-7158 to discuss your concerns further.

DW

Diana Walczak

3mo ago

James is one of those people who cares deeply about doing the best work possible. He left no stone unturned and I have a good feeling we will get results. Thank you Orkin for the excellent professional support experience!

Provider response

Thank you Diana for sharing your positive experience with James at Orkin. We deeply respect your feedback.

AH

Alicia Hart

3mo ago

The people who I’ve interacted with that work out of this location have been professional and knowledgeable. However, getting anyone on the phone through their 1-800 number is impossible. Their customer service team does not return calls. Trying to get your appointment moved or changed is very difficult.

Provider response

It's regrettable to hear about the difficulties you experienced with our customer service team. Alicia please contact us at (413) 449-7158 for further assistance.

JL

Jean Lynch

3mo ago

Trying to evict the unwanted mice guests😫! Orkin to the rescue. Nice guy, George; glad to have him on board!

Provider response

We're thrilled to hear that George was able to help with your unwanted mice guests! Thank you Jean for sharing your experience with Orkin.

AS

Antonia Sheel

3mo ago

Excellent, friendly, careful service. Very appreciative of the tech I have everytime!

Provider response

We're ecstatic to hear about your excellent experience with our service, Antonia! Thank you for your kind words.

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Treatment and cost guides before you call

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