Frontline Pest and Termite of Williamsport - pest control

Frontline Pest and Termite of Williamsport

Verified
★★★★★4.9(1,065 reviews)

10212 Governor Lane Boulevard Suite 1001, Williamsport, MD 21795

Open 7 days, Evening hours

About Frontline Pest and Termite of Williamsport

What began as a way to make money has become a business that focuses on people. Our company strives to never sacrifice quality at the expense of growth. With a strong focus on people and quality, We have become a premier provider of pest control services within its respective markets. We are here to rid your home of those nasty pests.

Pests handledhornetsyellow jacketstargeted insectswasps
Praised forfriendlyknowledgeableprofessionaleasy to talk to
Methodsfrontlinefront linethe treatment
Safetysafe for children and pets

Rating Breakdown

4.9

★★★★★

1,065 reviews

5
1,022
4
28
3
3
2
3
1
9

Customer Reviews (29)

PE
Page Etzler1mo ago
★★★★★

Excellent customer service with Luis, friendly and thorough with application. Exceeded expectations.

Response from Frontline Pest and Termite of Williamsport

Thank you for the wonderful feedback! We're delighted to hear that you had an excellent experience with our customer service and that our team was friendly and thorough. It’s always great to know we exceeded your expectations. Your support means a lot to us!

CD
Cindy Davis1mo ago
★★★★★

The technicians have always done a wonderful job for us. They are very professional and let us know when they are starting a treatment, what it is and when they are finished. If I have an issue in between they always come back and address it right away. We have been pleased with their service for the past several years.

Response from Frontline Pest and Termite of Williamsport

Thank you for taking the time to share your experience, Cindy. It's wonderful to hear that our technicians have consistently met your expectations with their professionalism and communication. We're glad to know that any issues have been promptly addressed over the years. Your satisfaction means a lot to us!

MB
MARY BAILEY2mo ago
★★★★★

Response from Frontline Pest and Termite of Williamsport

Thank you for the rating! Your support means a lot to us.

MP
Melissa Palomo2mo ago
★★★★★

Lawrence very friendly and personable. He asked if we had any specific problems, so he could address our needs.

Response from Frontline Pest and Termite of Williamsport

Thank you for your kind words! We're delighted to hear that Joshua provided friendly and personalized service, addressing your specific needs. Your satisfaction is important to us, and we appreciate your feedback!

AM
Alba Munoz3mo ago
★★★★★

Luis is respectful and has a excellent costumer service skills, go above and beyond providing services.

Response from Frontline Pest and Termite of Williamsport

Thank you for your rating! We appreciate your support and are glad you had a positive experience with us.

CF
Catherine Frias3mo ago
★★★★★

Lawrence is always very friendly and knowledgeable and explains everything he's doing as he goes. He is a pleasure to have in my house.

Response from Frontline Pest and Termite of Williamsport

Thank you for the wonderful review! We appreciate your feedback and hope you had a great experience overall!<br>

DM
Diana Maas3mo ago
★★★★★

Ron is great.

Response from Frontline Pest and Termite of Williamsport

Thank you for the great rating! We appreciate your support and are glad to have met your expectations.

BM
Bob Miller3mo ago
★★★★★

Very professional, very courteous! Highly recommend! Thanks Frontline! Thanks Calvin!

Response from Frontline Pest and Termite of Williamsport

Thank you for the wonderful feedback, Bob! It’s great to hear that you found our service professional and courteous. No worries about the dog or the rain—Calvin enjoyed helping you out despite the weather. Your recommendation means a lot to us!

WC
William Cleckley4mo ago
★★★★★

Calvin provided exceptional service and clearly communicated the about the services performed.

Response from Frontline Pest and Termite of Williamsport

Thank you for the fantastic feedback, William! We're delighted to hear that Calvin provided exceptional service and communicated everything clearly. Your satisfaction is our priority, and we appreciate your kind words!

BM
Bruno Mendes4mo ago
★★★★★

Couldn’t recommend Calvin enough. Always does a great job and is willing to answer any questions rodent related and takes the time to explain things.

Response from Frontline Pest and Termite of Williamsport

Thank you for the positive rating! We appreciate your support and look forward to continuing to provide you with great service.

BB
Brandi Barden5mo ago
★★★★★

Our tech Dante was great and very friendly. He thoroughly explained everything to us and showed us all the pictures he took, along with all the places he set the traps. From the very first phone call to Frontline to our experience with Dante I would highly recommend this company.

Response from Frontline Pest and Termite of Williamsport

Thank you for your five-star rating! We appreciate your support and are glad you had a great experience with us.

MU
Michael Underwood6mo ago
☆☆☆☆

They charge you a monthly fee they don't do their job right they say they spray around the house but they don't

Response from Frontline Pest and Termite of Williamsport

Good day Mr. Underwood, we appreciate you taking the time to share your experience with Frontline Pest Control, and we're sorry to hear it's been a negative one. We understand your frustrations and would be happy to aid you in resolving them. If you are concerned that your technician did not spray around the home we would be more than happy to provide a product usage report of the date in question. In addition, if you have found treatment to ineffective when we would be more than happy to provide a fully complementary reservice. Unfortunately, we were unable to find your account so if and when you get the opportunity feel free to give us a call at 443-552-3242 if you are interested in these options

KC
Kimberley Creek6mo ago
★★★★★

Great company with professional, knowledgeable and friendly techs. Good communication and very reasonable prices. Did a thorough job removing an extremely large bald faced hornet nest. Definitely recommend and would use their services again!

MW
Michael Winters7mo ago
★★★★★

Calvin was super friendly, easy to talk to, and made the whole process enjoyable with a fun conversation. He was very helpful in dealing with all the pests around my home, especially the wasps and bees. He works quickly, efficiently, and with little intrusion. I’m already looking forward to his next visit. Front Line is the best

YP
Yamina Pereira7mo ago
★★★★★

Jonathan has been my technician from the start and consistently provides excellent service that meets my expectations. I appreciate their quick responses and valuable preventive recommendations for the future. I highly recommend them for any task you may have!

Response from Frontline Pest and Termite of Williamsport

Thank you for your wonderful feedback, Yamina! It’s great to hear that Jonathan has been consistently meeting your expectations with excellent service. We’re glad you found our team responsive and helpful with preventive recommendations. Your recommendation means a lot to us!

AK
Alicia King7mo ago
★★★★★

Michael was great! He called me to let me know he was on his way, was very friendly in personable, and explain to me in detail what my options were. Yellow jacket had built a nest in one of my raised beds, and within 15 minutes he had remediated the issue. Apparently it was a large nest too, so I’m surprised it got handled so quickly.I highly recommend him and Frontline to anyone experiencing pest problems.

Response from Frontline Pest and Termite of Williamsport

Thank you for your wonderful review, Alicia! We’re delighted to hear about your positive experience with Michael. It's great to know he provided friendly and thorough service while quickly addressing the yellow jacket nest. Your recommendation means a lot to us. Thanks for choosing Frontline Pest Control!

MZ
michael zimmer7mo ago
★★★★★

Calvin has been the technician for my home for about a year now and always does great work. He is extremely knowledgeable, friendly, thorough with his work, and prompt if anything comes up. Living next to a wooded area bugs were a common occurrence in my home but haven’t been since I went with Frontline. Their price is very reasonable for all the service that comes with it. I highly recommend.

RT
Ryan Taylor8mo ago
★★★★★

Frontline came in and took care of the hornet nest, I had in the front of the house and back of the house. Luke was an awesome tech, And he did everything he could possibly do to help us out

W
wisteria6348mo ago
★★★★★

Lawrence was wonderful. He was able to arrive at my house earlier than scheduled, and let me know this was an option. I said yes. He was friendly, explained the inspection and treatment process, and answered all my questions. He indicated how the treatment was safe for children and pets. He put my situation in context, which I much appreciate. Upon completion he immediately prepared a report of work done, including products used, targeted insects, locations treated, technician notes, and cautions. The invoice was prepared then and there and I was able to pay it immediately. The process was quick and professional. I look forward to seeing the results from today’s treatment as the days pass. Thank you Lawrence and Frontline!

Response from Frontline Pest and Termite of Williamsport

Thank you for sharing your experience! It’s wonderful to hear that Lawrence provided such exceptional service. His friendly approach and thorough explanations make a real difference, and we’re pleased to know you appreciated the detailed report and professional process. We hope the treatment yields fantastic results for you in the coming days!

J
Joey9mo ago
☆☆☆☆

Everything they spray we see more bugs,, worst thing we every did,,we through $60 a month away,,,never again

Response from Frontline Pest and Termite of Williamsport

I'm sorry to hear about your experience, Joey. It's disappointing to know that our service didn't meet your expectations. We appreciate your feedback and would like to understand more about your situation to see how we can improve. Thank you for sharing your thoughts with us.

JS
Jeff Swan (iAmJeffSwan)10mo ago
★★★★★

We had the pleasure of working with Ethan from Frontline, and I can’t speak highly enough of the excellent service he provided. Ethan was both polite and friendly from the moment he arrived. He took the time to listen carefully to my concerns and addressed them with professionalism and care. His attention to detail and thorough approach gave us confidence that our property was in good hands. We truly appreciate his dedication and the high level of service he delivered. Thank you, Ethan for a job well done!

Response from Frontline Pest and Termite of Williamsport

Thank you for taking the time to share your experience, Jeff! It’s wonderful to hear that Ethan made such a positive impression with his polite and friendly service. We’re glad he addressed your concerns thoroughly and made you feel confident in our care. Your appreciation for his dedication truly means a lot to us!

RH
Robyn Harvey1y ago
☆☆☆☆

If I could give under one star I would this guy was rude smh I feel helpless about it he was telling me I shouldn’t rescue any more animals and that my house wasn’t clean enough and I’m ocd and I clean over 10 times a day and know that everyone else that comes in my house saids how do u keep ur house this clean and smelling this nice with the animals here I’m beyond upset he was a rude person

Response from Frontline Pest and Termite of Williamsport

We’re sorry to hear about your experience and apologize if our technician’s comments came across as rude. That was never our intention, and we strive to treat all our customers with professionalism and respect.<br><br>We value your dedication to rescuing animals and maintaining your home. Please call us at (443) 552-3242 so we can address your concerns and make this right. Thank you.

MO
M O1y ago
☆☆☆☆

Terrible terrible service. Stay away. I asked for termite inspection. Instead they just installed bait traps and then tried to charge me much more than originally stated.

Response from Frontline Pest and Termite of Williamsport

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration regarding the termite inspection and the subsequent charges. Your concerns are important to us, and we’ll address this with the team to ensure better communication and service in the future. We appreciate you bringing this to our attention.

TC
Trea Clinton1y ago
☆☆☆☆

what part of “no soliciting” don’t your employees understand?!!! Do not come and knock on my door multiple times a day, especially at 7:30pm on a weekend. Teach your employees how to read

Response from Frontline Pest and Termite of Williamsport

Hi Trea, <br><br>I appreciate you sharing your experience with us. I apologize for the inconvenience caused by our team's actions and understand how frustrating it can be. Your feedback is valuable, and we'll definitely address this with our staff to ensure better communication moving forward. Thank you for bringing this to our attention.

DR
Deborah Ricks1y ago
☆☆☆☆

Dissatisfied with Frontline’s communication for service on June 1, 2024. I informed tech that I was not aware nor agree to service, the tech left without completing service. Then I was charged for full completion when I didn’t authorize. I would not recommend this company.

Response from Frontline Pest and Termite of Williamsport

Hi Deborah, <br><br>I’m sorry to hear about your experience with the communication and service. It's important to us that our customers feel informed and comfortable with the work being done. I appreciate you bringing this to our attention, and we’ll address it to improve our processes. Thank you for your feedback.

AC
Aileen Curfman1y ago
☆☆☆☆

A person came to my house at 6:15 PM on Saturday of Memorial Day weekend. He said his name is Sam and he works for this company. He said they would be spraying in the neighborhood on Monday. We told him we do not want any sprays applied on our property or drifting on our property. He did not say that he would let the company know. We will have to post "no spray" signs and watch all day. If there is work to be done that could affect the neighbors, they should mail a notice to the affected addresses. They should also post signs in the neighborhood. Neighbors should have at least a week's notice. It is unprofessional and inadequate to walk around talking to people at a time when many neighbors will not be home.

DW
Donnie Wood1y ago
★★☆☆☆

Three times. They came to my door three times today and knocked and rang my bell. First time, ignored them, we have a sign in front of the door saying no solicitations. Second time, driving into my garage, the guy nearly followed me in, but went to my door and started banging again. Ignored a second time as I had to help my disabled child with the bathroom. Third time, I answer, he starts his spiel, I say not interested and he asks me to refill his water bottle. What company has their employees running around in near 90 degree heat in pants and button up shirt and doesn't provide water and insists on having their employees hit EVERY. SINGLE. HOUSE. Badgering potential, and previous, customers is not a way to get their business.

WL
William Lewis1y ago
☆☆☆☆

No technician came to my house 4610 shamrock ave Baltimore MD

MR
Mell Renee2y ago
☆☆☆☆

Zero stars

Contact Information

Phone

+1240-792-8612

Address

10212 Governor Lane Boulevard Suite 1001, Williamsport, MD 21795

Website

www.frontlinepestcontrol.com

Hours

Mon8:00–21:00
Tue8:00–21:00
Wed8:00–21:00
Thu8:00–21:00
Fri8:00–21:00
Sat10:00–14:00
Sun14:00–21:00

Frequently Mentioned

questions 59job 43polite 18tech 14bees 9mosquitoes 9shoes 9yellow jackets 8
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