American Lawn and Tree Specialists, Inc.
Verified5389 Enterprise St # A, Sykesville, MD 21784
Open 5 days/week
About American Lawn and Tree Specialists, Inc.
American Lawn and Tree Specialists is a locally owned and operated business that is proud to have serviced the central Maryland area for 20 years. You can count on us to offer reliable solutions for your lawn, trees, and shrubbery. Our outstanding reputation and friendly customer service practices ensure our customer retention from season to season. We encourage you to ask questions! With us, you never have to worry about receiving a phone bot, just real and experienced employees, answering your calls, and providing exceptional customer service. Contact us for a FREE No-Obligation estimate and discover the difference American Lawn and Tree Specialists can make for your outdoor living area.
Rating Breakdown
4.7
★★★★★43 reviews
Customer Reviews (30)
Always friendly and professional
Andrew was extremely knowledgably. He explained the service and took extra time to review our yard. He was very personable as well!
Always lets me know if there are any issues with my lawn
Brian was great! He re-introduced himself, this being the start of a new season. We discussed some of my concerns and he shared his thoughts, opinions. Took a soil sample to test for nutrients. Then treated the lawn, round one, of the program.
I have a monthly plan that keeps my grass growing and green. Great company and employees that are always there to help.
Response from American Lawn and Tree Specialists, Inc.
We thank you for your positive review, Deborah! We look forward to continuing services for you in 2024.
I enjoyed James professional attention to connecting me with his admin to correct my Mom's account and to notify me when he was providing service. Wonderful experience!
Keenan did a great job.
Response from American Lawn and Tree Specialists, Inc.
Thank you for your feedback, Teri! We're glad to hear that Keenan provided you with excellent service. Your satisfaction is important to us, and we appreciate your support.
Only did my front lawn and not my back lawn. I called the office to report this.. I saw this on my ring camera. I won’t pay for partial service
Response from American Lawn and Tree Specialists, Inc.
Thank you for your feedback—we’re sorry to hear about your experience.<br><br>After reviewing the service details and technician tracking, we do have record that both the front and back yard were treated, as our team is trained to begin service in the backyard first. However, we understand your concern and want to ensure you feel confident in the service you received.<br><br>To make this right, we’ve scheduled a follow-up visit in the coming weeks to re-treat the backyard and ensure everything is properly addressed.<br><br>We appreciate you bringing this to our attention and the opportunity to resolve it.
Keenan was the specialist that applied my first yearly treatment. I had requested he speak to me before applying so I could tell him what and where I wanted it. He did so. He was pleasant and polite and seemed to listen to my concerns. I hope this new company to me gives as consistent service as Bio Green did before being bought out .
Response from American Lawn and Tree Specialists, Inc.
Thank you for your review, Robin! It’s great to hear that Keenan was attentive to your needs and made the process smooth for you. We appreciate your feedback and hope to meet your expectations as you transition to our services. Your trust means a lot to us!
It would be normally 5 stars however, no call for the arrival time.
Response from American Lawn and Tree Specialists, Inc.
Thank you for your feedback, Dale. We're glad you had a positive experience overall, but we apologize for the lack of communication regarding the arrival time. We'll work on improving this aspect to ensure a smoother experience in the future. Your insights are truly valuable to us!
American Lawn And Tree has been taken care of our lawn for many years. They are always punctual and professional. James, my technician called the day before to let me know about the service . He was reliable and everything looks great
Response from American Lawn and Tree Specialists, Inc.
Thank you for your kind words, Cheryl! It’s wonderful to hear about your long-standing experience with us. We're glad that James provided you with reliable service and kept you informed. Your satisfaction means a lot to us!
He called when he arrived and explained in detail about the service today and to let us know he was going to be on the property, did an excellent job. Much appreciated.
Response from American Lawn and Tree Specialists, Inc.
Thank you for the kind words, James! It's great to hear that our team member communicated effectively and provided excellent service. We appreciate your feedback and are glad you had a positive experience with us!
Darnell deserve the Bonus Money. He's very polite and he understands how I want my lawn to look. I don't have to watch him do his job, I know that its going to be done Right!! Linda Dickson
Response from American Lawn and Tree Specialists, Inc.
Thank you for your wonderful review, Linda! We're delighted to hear that Darnell provided you with such excellent service and understood your vision for your lawn. It's great to know you can trust our team to get the job done right. Your feedback is much appreciated!
Vincent was curtious and knowledgeable about his job. A very professional and pleasant.
Response from American Lawn and Tree Specialists, Inc.
Thank you for your wonderful feedback! It’s great to hear that Vincent provided you with courteous and knowledgeable service. We appreciate your kind words about his professionalism and pleasant demeanor. Your satisfaction means a lot to us!
Darnell contacted me in advance so I could make sure my gate was unlocked to receive treatment. Much appreciated.
Response from American Lawn and Tree Specialists, Inc.
Thank you for your kind words, Lorraine! It’s great to hear that Darnell's proactive communication made your experience smoother. We appreciate your feedback and are glad we could assist you!
Introduced himself poor to work. Performed 1st service of the spring season. Worked efficiently. Good job.
Response from American Lawn and Tree Specialists, Inc.
Thank you for your feedback, Tom! It's great to hear that our team member introduced himself and performed the first service of the season efficiently. We appreciate your recognition of the good work done. Your satisfaction is important to us!
Vincent was very friendly. Always a pleasure doing business with you all
Response from American Lawn and Tree Specialists, Inc.
Thank you for the fantastic review! We're so glad to hear that Vincent made your experience enjoyable. It’s always our goal to provide friendly service, and we're pleased that you felt that during your visit. Your kind words mean a lot to us!
I wasn’t available but he rang bell, treated properties and closed both gates. He gets platinum stars!
Response from American Lawn and Tree Specialists, Inc.
Thank you for the fantastic review, Gordon! We're delighted to hear that our team member took such great care of your property, ensuring everything was handled while you were away. Your recognition means a lot to us, and we appreciate your kind words!
We've been fortunate to have American Lawn and Tree Service, particularly technician Dono C, care for our lawn for nearly a decade. The transformation has been nothing short of miraculous. When we first started, our lawn was a mishmash of zoysia, crabgrass, clover, and violets. Fast forward to today, and we have a lush, vibrant bluegrass fescue lawn that's so pristine a neighbor even asked if it was astroturfed! What sets American Lawn and Tree Service apart is their attention to detail and commitment to excellence. Dono C has treated our lawn as if it were his own, always going the extra mile to ensure it's in top condition. His expertise and dedication are evident in every square foot of our green space. We couldn't be more pleased with the results and the peace of mind that comes with knowing our lawn is in capable hands. If you're looking for a lawn service that delivers consistent quality and exceptional customer service, look no further than American Lawn and Tree Service--and make sure to ask for Dono C!
Response from American Lawn and Tree Specialists, Inc.
We thank you for your kind words, John! We strongly value positive feedback from our clients. We look forward to continuing to care for your lawn next Spring.
After over $1000 of services lawn looked worse.
Used them for two years with no issues but this year they jacked my price by 50 dollars a treatment! And when I called her explanation was that " I dont know how you got that price in the first place ." Well I didnt give myself that price Lol! Needless to say I recieved a quote with a different company for a much better price.
Response from American Lawn and Tree Specialists, Inc.
Good Morning Heather,<br>We don't have any accounts under this name that we've serviced. This review is not indicative of the type of service we provide to our customers. With no comment left, we have no information to reply to. Please feel free to call us at 443-920-3513 or email us at office_manager@americanlawnandtree.com to discuss any concerns you may have.<br>Thank you,<br>AL&TS Team
2 years ago my front and back lawn was a disaster (think dirt, clumps of greenish weeds, some struggling grass). I contacted American Lawn and Tree in the fall of 2015 and gave them a try. The lawn made an immediate rebound with only the few remaining fall treatments plus their aeration & over seeding. By the middle of 2016 the lawn appeared almost totally rejuvenated - just some minor holes to be filled in. Joe, the owner, makes a surprise visit one day to review our progress and makes recommendations on how to proceed to get the best results. The awesome thing is that Joe and my normal lawn tech fully answer my questions, make recommendations and help me to help myself. For instance, Mike the lawn tech, tells me where to purchase the best seed & how to go about filling in the small areas remaining because he knows I like to fool around outside. I've followed his advice with immediate superior results. I've used all the other services and tried for years to "do it myself" but that always eventually failed. In the end I was paying money for below average results. I can't buy the same quality of treatment materials that they get, I can't get apply the same application in the manner they do it, I travel a lot and can't get the timely treatments done perfectly every time...on & on...American Lawn does all this and then takes the time to give me timely pointers on what to attend to next. Yes, I spend more now then doing it myself but the extra money spent is negligible and the results are incredible. The lawn appears full and is lush green in 2017. When friends visit they always say, "what do you do to your lawn"; the mail man actually said that he could not believe the turnaround. If you love tinkering around outside but get frustrated because your lawn looks like a war zone or you just can't get it the way you want it, give these guys a try, you won't be sorry.
Contact Information
Phone
+1443-920-3513Address
5389 Enterprise St # A, Sykesville, MD 21784
Website
www.americanlawnandtree.comHours
Services
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