Provider profile

American Lawn and Tree Specialists, Inc.

4.7 stars from 43 customer reviews · 5389 Enterprise St # A, Sykesville, MD 21784

  • 4.7 out of 5 stars
  • 43 customer reviews
  • Sykesville, Maryland
  • Open 5 days/week
4.7
Rating
43
Reviews
Yes
Claimed
Yes
Website

About this provider in Sykesville

American Lawn and Tree Specialists is a locally owned and operated business that is proud to have serviced the central Maryland area for 20 years. You can count on us to offer reliable solutions for your lawn, trees, and shrubbery. Our outstanding reputation and friendly customer service practices ensure our customer…

Praised formuch appreciated

Rating breakdown from customer reviews

4.7

43 reviews

5
40
4
0
3
0
2
0
1
3

Customer reviews for American Lawn and Tree Specialists, Inc.

IS

I S

4mo ago

Always friendly and professional

BK

Brooke Korch

4mo ago

Andrew was extremely knowledgably. He explained the service and took extra time to review our yard. He was very personable as well!

GM

Gina Messersmith

4mo ago

Always lets me know if there are any issues with my lawn

S

Sandra

4mo ago

Brian was great! He re-introduced himself, this being the start of a new season. We discussed some of my concerns and he shared his thoughts, opinions. Took a soil sample to test for nutrients. Then treated the lawn, round one, of the program.

DN

D Natale

4mo ago

I have a monthly plan that keeps my grass growing and green. Great company and employees that are always there to help.

Provider response

We thank you for your positive review, Deborah! We look forward to continuing services for you in 2024.

M

Manfred

4mo ago

I enjoyed James professional attention to connecting me with his admin to correct my Mom's account and to notify me when he was providing service. Wonderful experience!

TA

Teri Alexander

4mo ago

Keenan did a great job.

Provider response

Thank you for your feedback, Teri! We're glad to hear that Keenan provided you with excellent service. Your satisfaction is important to us, and we appreciate your support.

CP

Candi Peterson

4mo ago

Only did my front lawn and not my back lawn. I called the office to report this.. I saw this on my ring camera. I won’t pay for partial service

Provider response

Thank you for your feedback—we’re sorry to hear about your experience.<br><br>After reviewing the service details and technician tracking, we do have record that both the front and back yard were treated, as our team is trained to begin service in the backyard first. However, we understand your concern and want to ensure you feel confident in the service you received.<br><br>To make this right, we’ve scheduled a follow-up visit in the coming weeks to re-treat the backyard and ensure everything is properly addressed.<br><br>We appreciate you bringing this to our attention and the opportunity to resolve it.

RB

Robin Bailey

4mo ago

Keenan was the specialist that applied my first yearly treatment. I had requested he speak to me before applying so I could tell him what and where I wanted it. He did so. He was pleasant and polite and seemed to listen to my concerns. I hope this new company to me gives as consistent service as Bio Green did before being bought out .

Provider response

Thank you for your review, Robin! It’s great to hear that Keenan was attentive to your needs and made the process smooth for you. We appreciate your feedback and hope to meet your expectations as you transition to our services. Your trust means a lot to us!

DB

Dale Buckner

5mo ago

It would be normally 5 stars however, no call for the arrival time.

Provider response

Thank you for your feedback, Dale. We're glad you had a positive experience overall, but we apologize for the lack of communication regarding the arrival time. We'll work on improving this aspect to ensure a smoother experience in the future. Your insights are truly valuable to us!

CL

Cheryl Lowman

5mo ago

American Lawn And Tree has been taken care of our lawn for many years. They are always punctual and professional. James, my technician called the day before to let me know about the service . He was reliable and everything looks great

Provider response

Thank you for your kind words, Cheryl! It’s wonderful to hear about your long-standing experience with us. We're glad that James provided you with reliable service and kept you informed. Your satisfaction means a lot to us!

JE

James Emmert

5mo ago

He called when he arrived and explained in detail about the service today and to let us know he was going to be on the property, did an excellent job. Much appreciated.

Provider response

Thank you for the kind words, James! It's great to hear that our team member communicated effectively and provided excellent service. We appreciate your feedback and are glad you had a positive experience with us!

RD

Robert Dickson

5mo ago

Darnell deserve the Bonus Money. He's very polite and he understands how I want my lawn to look. I don't have to watch him do his job, I know that its going to be done Right!! Linda Dickson

Provider response

Thank you for your wonderful review, Linda! We're delighted to hear that Darnell provided you with such excellent service and understood your vision for your lawn. It's great to know you can trust our team to get the job done right. Your feedback is much appreciated!

FW

Frank Wilson

5mo ago

Vincent was curtious and knowledgeable about his job. A very professional and pleasant.

Provider response

Thank you for your wonderful feedback! It’s great to hear that Vincent provided you with courteous and knowledgeable service. We appreciate your kind words about his professionalism and pleasant demeanor. Your satisfaction means a lot to us!

LT

Lorraine Thomas

5mo ago

Darnell contacted me in advance so I could make sure my gate was unlocked to receive treatment. Much appreciated.

Provider response

Thank you for your kind words, Lorraine! It’s great to hear that Darnell's proactive communication made your experience smoother. We appreciate your feedback and are glad we could assist you!

TH

Tom Hodges

5mo ago

Introduced himself poor to work. Performed 1st service of the spring season. Worked efficiently. Good job.

Provider response

Thank you for your feedback, Tom! It's great to hear that our team member introduced himself and performed the first service of the season efficiently. We appreciate your recognition of the good work done. Your satisfaction is important to us!

AG

ANNAMARIA GIORDANO

5mo ago

Vincent was very friendly. Always a pleasure doing business with you all

Provider response

Thank you for the fantastic review! We're so glad to hear that Vincent made your experience enjoyable. It’s always our goal to provide friendly service, and we're pleased that you felt that during your visit. Your kind words mean a lot to us!

GO

Gordon Outlaw

5mo ago

I wasn’t available but he rang bell, treated properties and closed both gates. He gets platinum stars!

Provider response

Thank you for the fantastic review, Gordon! We're delighted to hear that our team member took such great care of your property, ensuring everything was handled while you were away. Your recognition means a lot to us, and we appreciate your kind words!

JW

John Wesley Brett

2y ago

We've been fortunate to have American Lawn and Tree Service, particularly technician Dono C, care for our lawn for nearly a decade. The transformation has been nothing short of miraculous. When we first started, our lawn was a mishmash of zoysia, crabgrass, clover, and violets. Fast forward to today, and we have a lush, vibrant bluegrass fescue lawn that's so pristine a neighbor even asked if it was astroturfed! What sets American Lawn and Tree Service apart is their attention to detail and commitment to excellence. Dono C has treated our lawn as if it were his own, always going the extra mile to ensure it's in top condition. His expertise and dedication are evident in every square foot of our green space. We couldn't be more pleased with the results and the peace of mind that comes with knowing our lawn is in capable hands. If you're looking for a lawn service that delivers consistent quality and exceptional customer service, look no further than American Lawn and Tree Service--and make sure to ask for Dono C!

Provider response

We thank you for your kind words, John! We strongly value positive feedback from our clients. We look forward to continuing to care for your lawn next Spring.

KC

karen christensen

3y ago

After over $1000 of services lawn looked worse.

AV

Alexander Vadenoff

7y ago

Used them for two years with no issues but this year they jacked my price by 50 dollars a treatment! And when I called her explanation was that " I dont know how you got that price in the first place ." Well I didnt give myself that price Lol! Needless to say I recieved a quote with a different company for a much better price.

GW

Greg Wilson

8y ago

2 years ago my front and back lawn was a disaster (think dirt, clumps of greenish weeds, some struggling grass). I contacted American Lawn and Tree in the fall of 2015 and gave them a try. The lawn made an immediate rebound with only the few remaining fall treatments plus their aeration & over seeding. By the middle of 2016 the lawn appeared almost totally rejuvenated - just some minor holes to be filled in. Joe, the owner, makes a surprise visit one day to review our progress and makes recommendations on how to proceed to get the best results. The awesome thing is that Joe and my normal lawn tech fully answer my questions, make recommendations and help me to help myself. For instance, Mike the lawn tech, tells me where to purchase the best seed & how to go about filling in the small areas remaining because he knows I like to fool around outside. I've followed his advice with immediate superior results. I've used all the other services and tried for years to "do it myself" but that always eventually failed. In the end I was paying money for below average results. I can't buy the same quality of treatment materials that they get, I can't get apply the same application in the manner they do it, I travel a lot and can't get the timely treatments done perfectly every time...on & on...American Lawn does all this and then takes the time to give me timely pointers on what to attend to next. Yes, I spend more now then doing it myself but the extra money spent is negligible and the results are incredible. The lawn appears full and is lush green in 2017. When friends visit they always say, "what do you do to your lawn"; the mail man actually said that he could not believe the turnaround. If you love tinkering around outside but get frustrated because your lawn looks like a war zone or you just can't get it the way you want it, give these guys a try, you won't be sorry.

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