Rating breakdown from customer reviews
4.3
139 reviews
What KenMORE Pest Control Service says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Licensing and certifications
- Better Business Bureau (BBB) - A+ Rating
- Minority Business Enterprise (MBE)
- Maryland Multi-Housing Association Inc.
- Maryland State Pest Control Association
- Maryland Dept. of Transportation (MDOT) Triple-Certified
- Metropolitan Washington Airports Authority
Hours
Always Open
Emergency service
Advertises same-day or emergency callouts
Services listed
- Termite Services
- Pest Control
- Rodent Control
- Insect Control
- Wildlife Control
- Bedbug Control
Guarantees they advertise
- 24 hour response to all problems
Source: kenmorepest.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for KenMORE Pest Control Service
Garey Samok
If you want fast, effective, and affordable pest removal, KenMORE Pest Control Service is a great choice. They responded quickly, identified the problem, and treated the affected areas with care. The technicians were polite, knowledgeable, and took the time to answer all questions. After one visit, I noticed a huge improvement. Their customer service and professionalism make them stand out. Great experience from start to finish.
Mouss H
KenMORE pest control has been servicing the apartment complex where I live. We used to deal with a rodent problem and I am extremely impressed with their results. From start to finish, their team was professional, knowledgeable, and genuinely committed to solving the issue. They began with a thorough inspection, identifying exactly where the rodents were entering and nesting. What stood out most was their clear explanation of the elimination methods they would use and why they were effective. They used safe, targeted treatments and combined them with smart prevention strategies like sealing entry points and advising me on long-term measures to keep rodents away. Within a short time, the problem was completely resolved, and I haven’t seen a single sign of activity since. Their follow-up visit to ensure everything stayed under control was another sign of their excellent customer service. Don't be fooled by the few negative reviews from ppl that didn't even use their service. If you’re dealing with rodents or any other pests and want a company that offers effective, lasting solutions, I highly recommend KenMORE pest control service. They're professional, efficient, and truly reliable!
Latoya Tea
This company is absolutely horrible! Every apartment complex they manage has rats not mice RATS and roaches. Please look at the reviews for Arrive Silver Spring and The Seasons in Laurel. I can’t wait for someone to sue this company.
Deborah Bennett
We’ve been working with KenMORE Pest Control & Termite Services for several years across multiple apartment buildings, and their consistency is remarkable. Their technicians are punctual, respectful to residents, and extremely knowledgeable about pest behavior in multi-unit properties. Whether it’s roaches, mice, ants, or yellow jackets, they always diagnose the issue quickly and resolve it without disrupting tenants. Their follow-up reports help us keep track of treatments, which is a huge advantage for property management. They’ve truly become a long-term partner we rely on.
Kay P
Based on the video posted about Arrive Silver Spring who mentioned this company as the current pest control provider, I WOULD USE CAUTION if anyone is considering this company. And the technician lied on his drop slip. Literally that place is rat infested!
Laura Morris
Very professional service! KenMORE explained each step before starting. They made sure my kids and pets were safe during treatment. Highly recommended!
Provider response
Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that our team provided professional service and ensured the safety Of everyone and the environment throughout the treatment. Your recommendation truly means a lot to us.<br>If you ever need anything in the future, we’re always here to help.
Joan Ford
Excellent service from start to finish. The technician was punctual, polite, and thorough. My home is now completely pest-free. I appreciate their fair pricing and great customer care. Definitely worth it!
Provider response
We thank you for the good feedback and we appreciate your corporation during the treatment periods.
Carol Pearson
Very satisfied with KenMORE Pest Control Service. Their technicians were knowledgeable and courteous, and they used safe, effective treatments. My home is pest-free now! Great service and results—highly recommend!
Provider response
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team delivered the results you were hoping for and that your home is now pest-free. Providing safe, effective, and courteous service is always our top priority. We truly appreciate your recommendation and the trust you’ve placed in KenMORE Pest Control.
Jason Foster
KenMORE Pest Control exceeded my expectations! Friendly technicians, affordable pricing, and quick results. My home is finally pest-free. I’m so happy with their service—totally worth it!
Provider response
We’re delighted to hear that our team exceeded your expectations and helped make your home completely pest-free. At KenMORE Pest Control, we’re committed to providing friendly service, effective solutions, and great value for every customer. We truly appreciate your trust and recommendation.
Nathan Moore
Superb experience with KenMORE Pest Control! Fast response, knowledgeable staff, and lasting results. They explained the process clearly and ensured safety for my family. Definitely the best pest control in town!
Provider response
Thank you for sharing your wonderful experience. We’re so pleased to hear that our team provided fast, knowledgeable, and effective service while keeping your family’s safety a top priority. At KenMORE Pest Control, we strive to deliver lasting results and clear communication every step of the way. We truly appreciate your confidence in us and your kind words.
Lewis Turner
KenMORE Pest Control Service is outstanding! The team arrived on time, handled everything professionally, and completely got rid of the pests. Excellent service and great communication throughout. Highly recommend them!
Provider response
Thank you so much for your kind words and recommendation. We’re thrilled to know that you had an outstanding experience with our team. At KenMORE Pest Control, professionalism, reliability, and effective communication are at the heart of what we do. We truly appreciate your trust and are glad we could deliver the results you expected.
Olakunle Iluyomade
Kenmore Pest Control Service has been outstanding in providing quality and consistent service. The pest control technicians goes above and beyond to educate me on any findings and talk me through any preventative measures. I always have a positive experience with the technician they’re very kind, respectful, professional and of course knowledgeable. I especially appreciate the time taken to fully answer my questions despite their busy schedule. I’ve had my property treated for various pests and when a major problem arises, Kenmore Pest Control always prioritizes my requests and act with a sense of urgency. I can always rely on thorough, friendly and professional service from the whole team. I’ve had the chance to change companies and stayed due to the tech’s personal touch. Overall, I highly recommend this company, and other staff members expertise!
Provider response
Thank you so much for this wonderful review and for sharing your experience with KenMORE Pest Control. We’re thrilled to know that our technicians’ dedication, professionalism, and personal touch have made such a positive impact. Educating and supporting our customers is a big part of what we do, and it’s great to hear that it has been valuable to you.<br><br>We truly appreciate your loyalty and trust in our team. It’s our commitment to continue providing thorough, reliable, and responsive service every time we visit. Thank you for recommending us as we look forward to continuing to serve you with the same care and urgency whenever you need us.
Ken Nightmare
I would not recommend this pest control service. Despite multiple visits, the pest problem was never resolved, and each time I was given excuses instead of solutions. The technicians seemed rushed and unprofessional, leaving me with more questions than answers. Communication was poor — calls and messages often went unanswered, and scheduling was a constant hassle. For the amount they charge, I expected reliable service and lasting results, but instead I wasted both time and money. Look elsewhere if you want a pest company that actually delivers on its promises. Will always will be pest till the end. Do not trust this guy!!!!!
Provider response
We have confirmed this review is not from a customer of KenMORE Pest Control. Our company does not service Florida, and no record matches the name used here. This appears to be a targeted, false review.<br>For our verified customers, please know we remain committed to providing professional, reliable, and results driven service.
Shawn Mcneill
My apartment still has bedbugs, the technicians are not updated with this bedbugs problem .40hrs. training is not enough to tackle a bedbug problem.I am still suffering from these bedbugs.They don't no the bedbug cycle of life or anythin.what they look like in different cycles.what a bedbug bites looks like .
DaMario M. Mitchell
This is to the business as a whole. This is for whoever they sent to our complex 8/24/22 in Glen Burnie MD. They said that they treated apartments and they did not. Make up a whole treatment that they supposedly did. I used to do this type of work and I'm lead to believe that they sat I. The truck and slept and left and didn't whatever. This isn't the first time. They have complete slackers working there. This is sad!!
smith family
I was on 495 and the driver was out of control, he was speeding and driving like a maniac. He almost ran me off the road while taking the exit. He was going so fast and was so close,I was able to look him dead in his face. MD 8CP7141...You see this one coming get out the way.
ChopBandPresents
On the last day prior to termination of my apartment lease this company was contracted out to do a post evacuation inspection upon discovery the technician performing the duties that day was found to be using our washing machine to clean his and his families clothes and argued with us about it sting he gave himself permission to use our water and electricity and washing machine to clean his personal clothing. This was simply unacceptable and I hope this individual has been terminated if not fired for this incomprehensible action that he knew was wrong.
Patrise
Rude staff. Completely ineffective treatment. No resolution to customer complaints. Exterminators do the least possible simply to check off that they showed up. They do NOT exterminate nor have personal interest in eradicating your pest control issues. They don't even deserve a 1 star rating.
Vivian “Butterfly” Mercer
I am very disappointed with this company services. I waited all day for them to come (missed work and won't get paid) and they never showed up! I saw the truck on the property and asked the rental office what happened. They told me that they couldn't go in my attic to check for rodents because they didn't have traps or a ladder. What the heck?!!! When I tried to call Kenmore's office, the phones were out of service, and their website is down for repairs! What's really going on with them? Their business practices sounds very shady and questionable!!!
Keisha Howard
I was very dissatisfied with my service. They came to my place and did a half ass job and I still had bugs in my apartment unit. Then they left glue traps down filled with bugs. One time they came to my place and pulled up all the glue traps with bugs on them and discarded them in my kitchen trash can I thought that was very unsanitary. I would never recommend them for business to anyone. The African Manager was very nasty towards me on the phone when I called them to make a complaint about his contractors and their business. He told me don't call them anymore and hung up on me. How rude of him.
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Treatment and cost guides before you call
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