pestnow llc

Wonderful experience from start to finish! We've recently moved here and Yelp helped us select PestNow. So glad we did! Mr. Anthony has provided a wealth of knowledge, what to expect, and how to prevent further issues in his visit! They're reasonable, quick, yet thorough. All the things you'd want in a pest control service and I'm grateful!

Jordan provided excellent customer service, he answered my questions and listen to me rant about mice lol

Doug was very knowledgeable, professional, respectful and helpful. He was efficient and answered any questions I had. We decided to go with PestNow because of Doug. Highly recommend PestNow!

Ordered termite treatment for 2nd property in Frederick MD. Scheduler used incorrect address, service was late, no confirmation call. Manager arrived refused to move fridge to access crawl space. Did a quick check, I showed pre-drilled holes outside and asked when service would be done. He said if you are interested it would be $400. I told him I asked the scheduler and they told me the treatment would be $98. He said I am sorry if that is what he told you but it's not gonna happen. I asked him to file a complaint on my behalf or have a senior leader call me so I can share my frustrations and he said I can't help you, you have to do it on the computer. I feel the service recovery and options were lacking. I wasted an entire day with no service. I shared with him that I use Pest now for my primary residence quarterly services and for my real estate clients, none of this was considered. I will be looking for a new pest company.

Derek was friendly and answered all my questions. Service was quick and no hassle.

I called to schedule an ant treatment, we set it up for 2 days later. That scheduled appt I received a call that they had the wrong address, I was rescheduled for later that day, received another call that they would be even later, I wasn’t available so I made the appt for the following Monday at 8. I texted to ask what the time range was and it was confirmed 10-12, 12:30 comes and nothing. I called the sales rep and no answer, called the main number and cancelled altogether. Haven’t heard back from the sales rep. Definitely won’t be using this company or recommending.

Worst company ever..... Id give them a zero but its not available. The lack of profesionalism by management and techs is just horrific. Decided to give them a 2nd chance after they messed up multiple times last year. Bad choice on my end. Had my 1/4 service done by a "supervisor" yesturday and he did nothing but spray my fence 1 time and my lawn by rear gate 1 time.Caught it all on camera then he left property, I never signed off on the work.I called into complain and was told service was free and i wouldnt be charged. ALL LIES was charged the $95.00 for nothing no worked performed. Very dissatisfied and wouldnt recommend them to anyone..

This company does really bad business. They came out to supposedly treat and remove the wasp nest from my property on with the carpenter, bees along with the hornets. However, a technician came out assessed one area did not see it as he said, told me a supervisor would call me between 12 and two to come out when the insects were at their peak. However, I never heard from a supervisor. I’ve been called back to the company at four to the guy that came out asked him no supervisor called me what was going on he indicated to me that he was heading to the facility. I would have someone to call me that evening. I told him I was going to rain. How does that work? He said it should not be a problem here the next day in the morn, and still not heard from the company called in to give my complaint young lady said sorry about that and moved on. I do not recommend this company. If you do have these in sacks which are dangerous this company is not the company to go with.

Pest now always provides good service to my clients for their wood destroying insect reports.

Kaleb typically services my house. He is always on time. Patient with me, takes to explain things and makes sure I feel comfortable with the service. David recently did an inspection and was also top notch.

Not completely satisfied. I still have mice in my home.

Do not use this company **** I had a bird nest in the vent from the bathroom with very loud chirping from all of the hatchlings. I called, the inspector came out for an estimate. I asked if when they remove the nest if they could please set it in the backyard wooded area so the mother and father could find it. The technician then arrived 2 days later and quote “cleaned it out into a garbage bag and tossed it” The technician then said he didn’t have the equipment to finish the job and left the vent open. I then had the very angry mother and father birds return screaming - I called again and complained to the Pest Now manager requesting that they finish what they had started. Reluctantly the same technician came back and put a temporary grate over the vent hole - needless to say it didn’t stay in place and the mother and father returned for two more days screaming. I then received a text message from the technician stating it was too muddy for him to work and he would return in two more days to finish the job. I complained again to Pest now since it was a clear dry day and they said two technicians will be out ASAP - they both arrived and installed a new grate over the exposed vent hole SEALING IN THE MOTHER BIRD! When they were about to leave I asked them “are they going to remove the animal from my duct work - the response was well the duct work needs to be replaced - I said that isn’t your problem - your “JOB” is to remove the wildlife from my home! His answer was well it might fly out now that the vent cover is hinged and unlocked on the outside - I said that’s a pretty smart bird to be able to push its way out - otherwise I’m left with a dead rotting bird in my wall - his reply: “we have odor bags for that.” This company has no concept how to “do a job right the first time” It’s been exactly 6 days since they were hired and there is still a bird screaming in my attic. The don’t remove anything and they create new problems - I would not use them- there are better services out there who know how to deal with wildlife removal.

I have been a customer of Superior Pest Control for over 20 years, which they have changed their name to Pestnow and I have been a customer for 13 years. Pestnow is an EXCELLENT PEST CONTROL COMPANY! Any pest control that I have needed, Pestnow has always solved the Problem! The formula that Pestnow uses is SUPERIOR to any other company out there! (Terminex and Orkin) etc... And I want to acknowledge Amethyst and Ray for being professional, providing quality service and just pleasant to work with!😄

I called Pest Now in Clinton for a follow up for pest control that had not been resolved. John C., the manager, returned my call and came to my house the same day. He was professional, patient, and very knowledgeable. He explained his findings, and was thorough in his assessment. He showed genuine interest in my concerns, and took time to explain his recommendations and follow schedule. He was clearly very experienced, and worked efficiently to cover the entire house. I cannot emphasize enough how appreciative I am for his time and word that his company would continue to work with me until the problem is resolved.

DO NOT TRUST THIS COMPANY TO PERFORM AN ADEQUATE PEST/TERMITE INSPECTION. THEIR TECHNICIAN(S) COULD LEAVE YOUR HOME AT RISK, LIKE THEY DID MINE!!!!! Absolutely horrible! Oscar was the technician who performed the initial pest inspection on the home I'm trying to close on-- he haphazardly inspected it, threw the report together and sent it. I had the home inspector come through the following day, only to find the entire den was eaten up by termites--the electrical panel, behind it, the baseboards--I wanted to gag. None of this was caught by Oscar, the "professional." What's worse, is that there was more in the attic! I don't understand how this pest & termite inspection was performed. So, I asked my realtor to request a re-do; that was such a big ordeal because PestNow didn't want to do it, and Oscar had such a hardship doing this. I heard him on the phone. Excuse me? You can't do your job? I specifically asked for a different, more competent technician, and instead, Oscar supposedly comes out again and "reinspects." The report is resent; one updated sentence with what he was informed of--NO updated pictures, NO updated property graph proving that he went out there or to show the mortgage company. WOW. All I asked was that if you were going to send the same technician, then to AT LEAST give me proof that you actually went out and re-inspected the property by giving me a usable, updated report to provide to my mortgage company--is that SO difficult? For Oscar, and PestNow, it is. I asked for a refund because they could not perform the services required for my mortgage company AND for the VA loan to consider this a properly completed pest inspection report or to simply complete it and they couldn't. By the way, Oscar, I'm still waiting for you to call me as to why you could not complete the full report. Horrible service. If I could do negative stars, PestNow deserves -5. Truly incredible! DO NOT TRUST THIS COMPANY TO PERFORM AN ADEQUATE PEST/TERMITE INSPECTION. THEIR TECHNICIAN(S) COULD LEAVE YOUR HOME AT RISK, LIKE THEY DID MINE!!!!!

Explained everything thoughly and completely, felt confident with TJ. Really appreciated how prompt everything was. Easy to work with.

Eric is the absolute best !!! He is a vetran in the industry and makes sure the job is 100 percent done!!!!!!

I have used Pest Now for about 3 years now. I love the quarterly service and quick turnaround for treatment of a problem.