About this provider in Pittsburg
Bug-A-Way Termite and Pest control, serving Southeast Kansas for over 60 years.
Rating breakdown from customer reviews
4.7
67 reviews
Customer reviews for Bug-A-Way Termite & Pest Control
Brianna Ferguson
Have been using bug a way since we bought our house! We had spiders living outside of town and haven’t had any since we have started spraying!
Provider response
Thanks for your wonderful words.
Crystal Taylor
I'm only giving a one star review because that is the lowest I can go. This company wanted 900 to come out to my single wide trailer to spray. This is ridiculous price when I know people that use them that don't even pay close to that amount. This is gouging in my opinion. Took my business to a far better company anyway. Beware if you try to use this company, their price is out of sight.
Provider response
We’re sorry to hear you were dissatisfied. We stand by the quality of our services and wish you the best with your new provider.
Bella Harris
Great communication, fast friendly people
Provider response
Thank you so much for the kind words! We're thrilled to hear you were happy with our communication and service. It was our pleasure to help with the spider, flea, mite, and cockroach extermination. If you ever need anything in the future, don’t hesitate to reach out!
Emily Valerio
We have Bug-a-way pre-treat our home and garage for termites. They are always on time, do a great job, and let me ask unlimited questions. Highly recommend!
Provider response
Thanks so much.
Dante Cannon
Excellent service and the bugs are gone
Provider response
Dante, thanks for sharing your experience.
Daman Galleher
They were courteous and thorough without sacrificing on price I would highly recommend them
Provider response
Thank you for the kind words! We’re glad you appreciated our thorough service and fair pricing. Your recommendation means a lot!
Ashlyn Darnell
Always dependable and get the job done right!! Would highly recommend!
Provider response
Thanks so much! We’re proud to be reliable and get the job done right—your recommendation means a lot!
Kathryn Ruth
We are very satisfied with our service. They are dependable, professional, and friendly. They have a lifetime customer!
Provider response
Thank you for the wonderful feedback! We're thrilled to have earned your trust and look forward to serving you for years to come!
Lakisha
LOVE, LOVE, LOVE this company! They were so friendly and knowledgeable. They do exactly what they say… keep the bugs away!
Provider response
Thanks for the review!
Undong Ray
Termites were wrecking my place -these guys handled it fast and right. Clear explanation, solid treatment, and no more bugs. Real pros. Highly recommend!
Provider response
Thanks for the great report!
Lance Galleher
Great service i had roaches they took care of it and no more roaches Dale and Gernie were very friendly and professional cant say enough good things about them.
Provider response
Thanks so much for your feedback! We're glad the team could help and that you're roach-free. Let us know if you ever need us again!
Tracy Worthen
We had a terrible ant and spider problem but we haven't had any problems since they started spraying every month. They have been servicing our home going on 2 years now. Excellent service and so friendly. I highly recommend them.
Provider response
Thank you for your kind words and support! We're glad to keep your home pest-free and truly appreciate your recommendation!
Susan Perry
Great Service and great people. I've tried other companies, but since Gernie started spraying my house, I have no bugs!
Provider response
We appreciate your business, thank you very much.
Shirley Frankenbery
We have used Bug-A-Way for over 10 years. They are super friendly and always happy to help if some new issue arises.
Provider response
Shirley thanks for those kind words.
John Paul Raymundo
Excellent service! Quick, professional, Highly recommend!
Provider response
Thanks John!
John Robb
Top Notch service. Tech David Lopez is punctual, quick, and friendly. We have had no pests since we started regular service.
Provider response
Thanks John!
Patrick Gallagher
We had fleas the office sent the owner out it was 200 to spray they said if it doesn’t get work within 2 weeks they would come back and spray again for free, so we called and called would not get back to us said he was out of town now they won’t even answer the phone calls it’s been a month!! I don’t recommend this company for anyone they don’t keep their word and the poison doesn’t work and over priced
Provider response
Patrick, would you remove this terrible post. We are not the company you were dealing with. You had a different company from Joplin Mo! If you would like to shop local, we are: BugAwayOfKansas.com 620-231-0220 in Pittsburg Kansas. Thanks
Faye Henderson
Very poor service. You have to wait for a tech to call you and then when I called back there was no answer and couldn't leave a voice mail. I even texted him. I called the office an didn't even get an apology. We are going with Orkin.
Provider response
Hi Faye, I am sure you have the wrong company. I am sorry for your bad experience, but I have checked all of our records and your name appears no where on any of our call logs.
Abby Hollinger
We had an inspection scheduled about a month ago or bed bugs after seeing one on our couch. They showed up in the early afternoon, when bedbugs are HIDING, said they didnt believe we had a problem, then left. We found another bug 2 days later. When they finally did do the treatment (after weeks of being bit) I returned home to find they bent several of my plugs out of shape while moving my furniture and then left half of it still pulled apart in disarray. All I have to day is if you wouldnt want to be treated this way during a service dont do it to others.
Provider response
Abby, so sorry, we are going over the notes on your job. Seems that there was some mis-communication. Let's get together & see if we can make this right
Roberto Chirinos
never came to the app and never left me a called of letting me know that they will show up. i lost 2 hours of work.
Provider response
Roberto, sorry for the miscommunication.
Kyle Zimmer
good customer service and go above and beyond to work with you.
Provider response
Kyle, thanks!
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Treatment and cost guides before you call
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