Provider profile

Bugsy's Pest Solutions

5 stars from 37 customer reviews · 1949 Lafayette St, Waterloo, IA 50703

  • 5 out of 5 stars
  • 37 customer reviews
  • Waterloo, Iowa
  • Open 5 days/week
5
Rating
37
Reviews
Yes
Claimed
Yes
Website

About this provider in Waterloo

Locally Owned with over 25 years of Experience. Covering Waterloo, Cedar Falls, Waverly, Cedar Rapids, Marion, and surrounding Cedar Valley. Pest Control Residential and Commercial. Solving Problems is what we do.

Rating breakdown from customer reviews

5

37 reviews

5
36
4
0
3
0
2
0
1
0

Customer reviews for Bugsy's Pest Solutions

BC

Brad Corley

27d ago

I called and they were able to come out within a few days in the same week. The people I spoke with over the phone were very friendly and helpful. Brandon, the tech who came to spray, was also pleasant with both my wife and I and did a thorough job. I highly recommend Bugsy’s! Great overall experience

Provider response

Thanks Brad for the review. Glad you are happy with our service. I will inform Brandon.

SB

Shelley Barkhoff

11mo ago

Chris came out to assist me with a wasp problem. He was very knowledgeable and also very kind. He knocked down 4 nests and sprayed for the insects. He found how they were entering my home and advised how to fix it. I would highly recommend this company to anyone having a pest issue. They are prompt, courteous, and will ger the job done efficiently.

Provider response

Thank you very much for the kind words Shelley. I will inform Chris about your 5 star review.

GE

Gabriel Eljdid

1y ago

Consistently great work and customer service. I have used them for about 4 years now, and I am very happy with them.

Provider response

Thank You Gabriel, I will let Brandon, your technician, know.

SL

Sharon Lukes

1y ago

Just had my first visit from Bugsy's Pest Service today. Mark explained their services & prices. He's so friendly & answered my questions. He was very thorough. Checked inside & outside for possible entry points. He even gave my kitten a compliment on her mousing skills. So glad I contacted them.

Provider response

Thank you very much Sharon, Mark was right next to me when the email came through. We appreciate your business, and thank you for the compliment.

MR

Marykaye Roberts

1y ago

Mark is wonderful to work with and gave me and my husband peace of mind when a pest showed up. Pricing is also very reasonable. They're also easy to get ahold of and will communicate well with you. I highly recommend Bugsy for your pest control needs. We'll sure be reaching out to them if something else comes up.

Provider response

Thank You very much Marykaye, I will inform Mark of the kind words. We are pleased that you are happy with our service. <br>Brad Carrier - Owner

MM

Mark McGrew

1y ago

We called Bugsy’s after experiencing a small rodent problem. Mark A. responded quickly, assessed the problem and devised a solution. He stayed in communication during the process and followed up as promised. Mark provided high quality service at a fair price. I would highly recommend Bugsy’s.

S

stephensonzachariah

2y ago

On time. Great customer service. Best price I found and the work was great. I highly recommend.

Provider response

Thank You for the wonderful review Zachariah, We are very glad you liked our service. I will inform the technician of your review.

SL

Shelby Lang

2y ago

5 stars all around. Bugsys are easy to get a hold of and to make an appointment with quick turn around time for when they need to come out. Been having them come out at least once a year for the past 3-4 years for wasps. Easy to talk to. I am able to text them pictures of my concerns. Never had any problems with them and will continue to use them for any bug problems I have!

RS

randy SCHMIDT

2y ago

Place was thoroughly sprayed and the technician was very professional I would recommend them to other landlords as myself

LB

Laura Bouck

3y ago

Bugsy came to our home within an hour of my phone call. Bugsy sprayed and knocked down 21 wasp nest. We have not seen 1 wasp since. And the cost was exactly what I was quoted. THANK YOU BUGSY!

PJ

pat jebe

3y ago

5 stars!!

Provider response

Thank You Pat. It was a pleasure meeting you today.

WF

Wesley Farnsworth

3y ago

Very friendly staff and they were quick to come out after we contacted them.

JW

Justin Williams

3y ago

Exemplary customer service. Helped me when I was in dire need of a rapid inspection for a home ppurchase. It's not a stretch to say without them I wouldn't have got my home. Thanks for saving my bacon!

Provider response

It was are pleasure Justin. Hope your day got better.

JJ

janel jung

4y ago

Brad thoroughly explained how his product worked to rid bed bugs at my elderly father’s home. His treatment isn’t as difficult to prepare for as other types and it absolutely worked! He was professional and explained to me how they were brought into the house. I am grateful for all his help during difficult times.

Provider response

Thank you for the review Janel. It was a pleasure to work with<br>you and your family.

CG

Camie Gunderson

4y ago

Bugsy has been servicing my home for about year. Every effort to try and find out how the mice keep getting into my home never stops. Today on a visit, Brad found two possible issues. One was a major issue in my foundation/addition. When the contractor was called, it was determined the furnace exhaust pipe dislodged in my crawl space and it could have been carbon monoxide poisoning for me. Thank you Brad. I really appreciate you.

Provider response

Thank you Camie for the review I am so happy that we found that leak. Very scary situation.

BC

Blake Conover

6y ago

Bugsy has eliminated many of the pests we have in this old house. Wasps, stink bugs and probably some I've never seen -- both inside and out. Brad has always been prompt, courteous and very thorough. You'd be wise to give them a call.

GB

Gregg B.

8y ago

We had a good sized nest of Bald Face Hornets. The nest was low hanging, about 20 feet from the house, and was nearing the size of a soccer ball. It was a dangerous situation for our family, especially considering the aggressive nature of these hornets in addition to the fact we have small grandchildren who like to play in that part of the yard. While searching for someone who could help us, I ran across Bugsy's on the internet. They had good reviews and a chat option on their site (which was unusual in itself based on other companies I had looked at), so I decided to give them a try. Brad responded to my chat session almost immediately. He quoted me a price based on my description, and after I gave the OK he said he would be out shortly. Upon his arrival, we had a good discussion about Bald Face Hornets. It was clear he knew his business, and was familiar with these aggressive stinging insects. After treating the nest, he said he would be out the next morning to physically remove the colony, and that’s exactly what happened. By 10:00 AM the day after I made first contact, our problem was resolved……. gone. In addition, his paperwork and documentation are awesome (invoices and service reports). I would definitely recommend Brad (and Bugsy's) to one and all. Rest assured if we ever need help with pest control on our property in the future, I’ll be contacting them…. no question about that.

Provider response

Thank you very much Gregg. It was a pleasure to meet you and I’m glad you are happy with our service.

BB

Barbra Brandon

8y ago

Quick response to my call. Knows his bugs. No price gouging. Will use again -- well I hope I won't have to really.

GL

Greg L Hoekstra

9y ago

Fast -- and -- good

MW

Mary Wallace

9y ago

Brad is honest and straight forward. Ethical! Handles concerns immediately.

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