MaxTurf
Verified31075 640th Ave, Maxwell, IA 50161
Open 5 days/week, Early hours
About MaxTurf
For both commercial and residential properties the health and appearance of your properties exterior weighs heavily on a visitors first impression. Our goal at MaxTurf is to offer services that allow you to maximize the potential of your property and give you an outdoor area that you can be proud of.
Rating Breakdown
4.9
★★★★★58 reviews
Customer Reviews (24)
I got stuck in heavy snow around 3 a.m. while heading to the gym, and Joel helped me out. He got my car unstuck quickly and then plowed around me to clear a path to the gym. He also made sure there was a clear way out for when I was ready to leave, which I really appreciated. He was professional, helpful, and went above what I expected, especially at that hour and in those conditions. It made a stressful situation much easier. Employees like him make a big difference. He deserves recognition and honestly a raise for the effort he put in. EASY five stars.
Response from MaxTurf
Thank you for the kind words, Sebastian! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
I had Max Turf come and service my lawn last year. First off they would skip portions of my lawn back by the alley regularly. Then I canceled because of this and dissatisfaction with their service. Two week’s after I had cancelled they came out and serviced my lawn. Then I began receiving bills for the service I didn’t want. I have tried calling many times and left messages but no answer just more bills.
Response from MaxTurf
Hi Mr. Morrisey, <br> <br>Thank you for your feedback. We truly appreciate you bringing this to our attention. <br> <br>You’re correct that we missed a portion of your yard on the initial visit, and we quickly worked to resolve that. At the time, we had only serviced your property once before the account was canceled. Unfortunately, not all cancellation steps were completed in our system, which resulted in your property being mistakenly scheduled the following day and an invoice being generated. That was our error, and we understand how frustrating that must have been. <br> <br>The invoice has been voided, your account has been fully taken care of, and Derrick has since connected with you to ensure everything was resolved. <br> <br>We strive to provide excellent service, and when we fall short, we take ownership and make it right. We appreciate the opportunity to correct the situation. <br> <br>- MaxTurf
Excellent Lawn Care Product & Application Services! Exceeded my expectations!
Response from MaxTurf
We appreciate your feedback, Linda! Thanks for taking the time to post a review. We will pass along your compliments and look forward to working together again in the future!
Response from MaxTurf
Thank you for the 5-star review, Lee!
Our yard went from weedy and thin to looking great. We had five treatments done and this fall it looked great! They did an awesome job! Highly recommend!
Response from MaxTurf
We appreciate your feedback, Mick! Thanks for taking the time to post a review. We will pass along your compliments and look forward to working together again in the future!
We appreciate the timely service and reasonable prices.
Response from MaxTurf
We appreciate your business, Ann! Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Response from MaxTurf
Thank you for the 5-star review, Denise!
I use MaxTurf for both lawn care and snow removal. They provide excellent service and are always friendly. Would highly recommend!
Response from MaxTurf
Sharon, thank you for the five-star review! We appreciate you giving our team the opportunity to earn your trust and business.
Response from MaxTurf
Thank you for the 5-star review, Grietus!
Excellent service! Fast, friendly and efficient. Received the company info as a referral and couldn't be happier
Response from MaxTurf
We appreciate your business, Jamie! Thanks for taking the time to post a review. We are happy to hear that you had a great experience with our crew!
Response from MaxTurf
Thank you for the 5-star review, Dan!
Response from MaxTurf
Thank you for the 5-star review, Dorothy!
I was very happy with the overall service we received from Max Turf for our fall cleanup!! The work was completed very timely and with a high degree of attention to the overall quality of their efforts. Thanks again! Paul
Response from MaxTurf
Thank you for the kind words, Paul! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
Great company to work with
Response from MaxTurf
Thanks for the feedback, Brian! We are so glad that you had an excellent experience with our crew.
Have had a great experience working with MaxTurf- they are professional and our yard looks great!
Response from MaxTurf
Thanks for the feedback, Stacey! We are so glad that you had an excellent experience with our crew.
Derrick always makes sure we are satisfied with our lawn. Very easy to work with! We highly recommend MaxTurf.
Response from MaxTurf
Brett, thank you for the five-star review! We appreciate you giving our team the opportunity to earn your trust and business.
Response from MaxTurf
We appreciate your feedback, Josh!
My experince could not have been better. MaxTurf was a great find. Entry to our back yard required extra planning. Derrick communicated very well and was meticulous in every aspect of the job, and their equipment is top of the line. I'll be a regular from now on. Thank you, again!
Response from MaxTurf
Thank you for the kind words and putting your trust in us. We look forward to working with you all again in the future!
Derrick has been treating my huge ash tree since the emerald ash borer has came to town. There's no evidence of any damage from the nasty little insects. I like spending time in my yard and without the shade my ash provides life would be miserable. I don't use any lawn care service for my tiny yard, but if I did, I would have MaxTurf do it for me.
Response from MaxTurf
Thank you for the kind words, Ron We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
Nice guys, easy to work with and they are effective in their treatments. They also do NOT just throw down fertilizer - they assess the lawn and give you options on how to make your lawn look it's best.
Response from MaxTurf
We appreciate your feedback, Charles! Thanks for taking the time to post a review. We will pass along your compliments and look forward to working together again in the future!
Just beginning service w/ MaxTurf & so far have been very impressed with Derrick & his communication in regards to my questions & concerns w/ the present state of my lawn, their plans & guarantee if needing to come back to address weeds that were not taken care of w/ treatment. Lauren, office mgr, also was easy to talk to & followed up with an email. I spoke with my neighbor who noticed the MaxTurf sign in my yard & he said he has always been happy with their service & the people he has gotten to know with the company . Looking forward to a positive change with a lawn service company!
Response from MaxTurf
Thank you for the kind words, Linda! We appreciate you taking the time to post a review and are happy to hear that you had a great experience with our crew. We're here for you if you ever need us again in the future.
Just started using Max Turf. Our grass looks the best it’s ever looked. Highly recommend!
Response from MaxTurf
Thanks for the feedback, Stephanie! We are so glad that you had an excellent experience with our crew.
I have been using MaxTurf for about 2 years. They were excellent in the beginning, but this past year it has been increasingly difficult to get a return call from Derrick, text or email response which is very frustrating. Their account representative, Lauren, is super unprofessional and lacks customer service skills. She is the reason we ended service today. They have also made it very difficult to pay an invoice when it should be a fairly easy process. Too much of a headache to deal with. Don't waste your time with this company.
Response from MaxTurf
Communication is a top priority for our team, and we try very hard to return all inquiries. I’ve searched through our voicemails, text messages, and emails and haven’t found anything missing. Emails were answered within 12 hours, there are no text messages, and voicemails in the office are checked twice a day. If I have missed something, I would love an opportunity to correct it and adjust our procedures for customers moving forward.<br><br>Lauryn is an integral part of our team and does a great job for us. We wouldn’t be able to accomplish what we have without her. Her professionalism and extensive experience have been invaluable to us.<br><br>Regarding payment methods, we understand the frustration with our mobile device login requirement. While this affects only a small number of clients, we always offer alternative payment options and encourage autopayments for hassle-free transactions.<br><br>We genuinely value your business over the past two years and want to express our gratitude for your trust in us. We wish you nothing but success moving forward.<br><br>Best Regards,<br>Derrick Peterson<br>Operations Manager
Last year they treated my yard and my son’s yard. Always had issues with invoices. Apparently I was told one was sent out in November but didn’t get to me until January? Anyway since a treatment was not remembered I asked for a breakdown for the year. Which they promptly provided and I paid what was due. When asked about this year I was told (I quote) “Your home and your son’s home are outside of our normal service area, and for that I think you will be better served by another lawncare company.” Out of curiosity I had my daughter who lives 3 miles away from my son, request a quote. Amazingly, one was provided. Bottom line don’t question your billing — they will drop you with some lame excuse.
Contact Information
Phone
+1515-355-3637Address
31075 640th Ave, Maxwell, IA 50161
Website
maxturf.comHours
Services
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