Provider profile

Spring Green

4.2 stars from 126 customer reviews · 4665 Andrews St, Columbus, IN 47203

  • 4.2 out of 5 stars
  • 126 customer reviews
  • Columbus, Indiana
  • Open 5 days/week
4.2
Rating
126
Reviews
Yes
Claimed
Yes
Website

About this provider in Columbus

SpringGreen provides professional lawn care services in Columbus, Fort Ritner, Greensburg, Greenwood and the surrounding suburbs-helping homeowners achieve greener, healthier lawns and landscapes for over 45 years. Our local team delivers top-tier lawn treatment service, lawn fertilizer service and weed control…

Pests handledgrubsweeds

Rating breakdown from customer reviews

4.2

126 reviews

5
90
4
14
3
1
2
0
1
21

Customer reviews for Spring Green

SW

Sandy Watts

8mo ago

No worries, good job! Last time as well but I couldn’t get into site.

Provider response

Thank you for the great rating, Sandy! We're glad to hear you had a good experience this time, and we appreciate your understanding.

SM

Sherri Miller

9mo ago

He did a god job.

Provider response

Thank you for your feedback, Sherri! We're glad to hear that you were pleased with the job done by our team.

DS

Debbie Shields

9mo ago

I assume he added fertilizet. I didn,'t watch.

Provider response

Thanks for the feedback, Debbie.

SH

Stephen Haworth

10mo ago

David provides excellent service.

Provider response

Thank you for the great feedback! We're glad to hear that David's service made a positive impression.

CC

Connie Coy

10mo ago

Very nice young man. Helped me with ideas of improving the yard. Thank you

Provider response

We're delighted to hear that our team member was able to assist you with your yard ideas, Connie. Thank you for your kind words!

T

Texman

10mo ago

I was notified in advance of the appointment and Kyle arrived as stated. Lawn aeration was completed promptly. I was able to talk to Kyle and he was professional.

Provider response

Thank you for the fantastic feedback! We're glad to hear that Kyle provided professional service and met your expectations.

MB

Mike Bandos

10mo ago

Though I didn’t follow him around to monitor his activity, he was courteous & went about his work in an efficient manner

Provider response

Thank you for your feedback, Mike! We're pleased to hear that you found our team member courteous and efficient in their work.

D

ddholman0511

10mo ago

Joshua at Spring Green did an awesome job today !

Provider response

Thank you for your kind words! We're so glad to hear that Kyle provided you with great service. We appreciate your feedback and hope you enjoy the results!

TB

Troy Bergeron

10mo ago

The backyard was sort of a mess due to certain circumstances. Kyle did a very good job with this messy situation. He was polite, professional, and moved fast.

Provider response

Thank you for the wonderful feedback, Troy! We're pleased to hear that Kyle handled the situation with professionalism and efficiency.

JP

Jackie Perry

10mo ago

One of our irrigation heads was broken otherwise everything else was fine

Provider response

Thank you for your feedback, Jackie. We're glad to hear everything else went well, and we'll make sure to address the issue with the irrigation head.

DH

Dennis Hurst

10mo ago

Good job with aeration and overseed. Kyle did a great job and took the time to explain how to care for lawn after reseed. Great job!!

Provider response

We're delighted to hear you had a positive experience with your aeration and overseeding, Dennis! It's wonderful that Kyle could provide you with helpful care tips for your lawn.

DS

Dana Stickans

1y ago

Out back yard is totally burned due to hand fertilizing by Chris at Spring Green. He couldn’t get his machine through our fence so he threw out hand fulls of fertilizer. They have yet to rectify the problem!!

Provider response

Dana, thanks for that feedback. We're sorry to hear that our service wasn't up to standard. If you could reach out via private message and offer more context of the situation, we can work to resolve the issue.

SG

Scott G

1y ago

Placed an online order and 10 days later no one had showed up. They made every excuse in the book as to why they didn’t show up. Of course they took the payment and did not apologize. Do not recommend !

Provider response

Hi Scott, we apologize for the delay and lack of follow-up regarding your service. That’s not the experience we aim to deliver. We’d like to look into this right away and ensure you're properly taken care of. Please contact our customer care team at (812) 799-1554 so we can resolve this promptly.

RM

Roger Moss

1y ago

These people are total rip offs. They like to spot spray your weeds and they never go away. The last time they came I ask the guy if he was in carpet spraying and was told his boss had instructed him to just spot spray. So I told him to just leave. He never took anything off the truck. The lady charged me $150+ and nothing was done. Look at their 2.6 rating, that speaks volumes. I refused to pay the 150+ dollars and was turned into collection. I have instructed my girlfriend to call the police if they ever come on my property again. I wouldn't even give them a 1 star rating but that is as low as it goes.

Provider response

We’re sorry to hear you weren’t fully satisfied, but we appreciate the opportunity to have served you. Our team always strives to provide the best service possible. Since we could not come to a mutual agreement, we believe it was best to part ways.

TD

Tony Dilling

2y ago

I pre-paid for fertilizer application, aeration & over seed, and mosquito protection. They never came out to review my property to make any recommendations or shared information about the condition of my yard. Weed killer was never applied until July after the weeds were well established. They never showed up unless I called ask when they were gong to get there. The last visit claimed they made, they never showed up on my security camera so I know they did not do the complete yard. At that point I called and had my subscription cancelled. I am still waiting on my refund for unused service. They promised a refund in 2 weeks and it is now 9 weeks and no refund after multiple calls to there office.

Provider response

Tony, we apologize for the frustration you experienced. The situation has been discussed and a refund was mailed to you last week. Though we know it's impossible to please every customer, we apologize for not meeting your expectations. We appreciate having the opportunity to care for your lawn and we're sorry we were not able to come to a mutual agreement on how to continue this partnership.

LN

Larry Nay

4y ago

Most disappointing service ever by a lawn care service. We have grubs and our yard is lost on the side. Promised they would put grub control on but never did. Big mistake paying ahead for the year which included grub control. We want our money back from July on but they never answer. Recent promise was that they would definitely send someone this week {Monday or Tuesday} This is Wednesday and never showed. We just wanted them to back up their words of "Making it right or we will refund the entire cost of that application."

Provider response

Larry, we apologize for the frustrating experience with our business. We're looking into the situation internally and will work to find a resolution.

JB

Jeff Brown

4y ago

Since the beginning they have not answered the phone or returned messages. I have asked them before and after the last 3 treatments to stop treating my yard. Get zero response from them still treating even though I have not paid for the last 3 applications as I asked them to stop. Now they are sending reminders that I have a past due bill with them. Terrible service with zero responses to customers. I don't write reviews but I am not sure how to get them to return messages, stop treating my yard or billing me for services i have asked them to stop multiple times. At a loss...

TH

T H

4y ago

On June 3, I paid our bill online, and left a message in the comment section to discontinue service as we had sold our house. A week or so later, they came and treated again, adding a service I did not request. I have tried calling numerous times, leaving 2 voice messages, I have sent an e-mail, and left a comment on their website, and have had ZERO response from any of them. Terrible customer service!

Provider response

We apologize for this frustrating experience in trying to contact us. Our records show we canceled your account on June 16th as requested due to your move. We called and left a voicemail to let you know, and our phones were down when you tried reaching back out to us. You should have received an email confirming the cancelation. If you have any further questions, please call us at 812-799-1554. Thank you.

RC

Robbie Caudill

4y ago

tore up my yard because it was too wet to be on. and now they won't reach out to me to resolve this

Provider response

We are sorry to hear about your frustrating experience, Robbie. Thanks for taking the time to bring this to our attention; we're currently reviewing the situation.

NM

Nathan Molen-Hargis

4y ago

During the spring of 2021 I sent them multiple emails which they never responded to. When they reseeded my yard they only aerated about 25% of it so I still have large swaths of no growth, and even though I’ve include my wish to not continue service twice in writing with my final bill and end of season survey they have still sent me a bill for next season. I wouldn’t recommend this company at all.

SB

Scott Brown

9y ago

Terrible customer service. They don't show up as promised and they don't keep their word. It was like pulling teeth to get my yard sprayed the first time and they wouldn't show up as promised. They did the same thing to my elderly father and they haven't shown up for 2 months following the initial spray. They promise to come and spray and then nobody shows up. This business needs to learn how to keep their word and they need to learn the meaning of the word integrity.

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