Greenix Pest Control
Verified5420 Newport Dr Suite 48, Rolling Meadows, IL 60008
Open 7 days, Early hours, Evening hours
About Greenix Pest Control
The service professionals at Greenix Pest Control are passionate about protecting not only you and your home but also the environment around you. Using premium solutions, we perform a five-step process to build multiple layers of protection around your home. Our fully licensed and certified Chicago area pest control experts protect your home against 50+ different types of pests, including wasps, ants, spiders, rats, mice, fleas, ticks, mosquitoes, voles, and more. No pest is any match for their level of training and expertise. With them on your side, you can expect unparalleled service, four-season protection and peace of mind. Call Greenix Pest Control Rolling Meadows today to schedule service & receive a free inspection!
Rating Breakdown
4.8
★★★★★1,111 reviews
Customer Reviews (30)
Response from Greenix Pest Control
Hi Lh5355, Thank you so much for your wonderful rating! We’re thrilled to hear you had a great experience and truly appreciate you taking the time to share it. If there’s ever anything we can do for you, don’t hesitate to reach out at (844) 233-7378.
Response from Greenix Pest Control
Hi Rod, We appreciate your fantastic rating! Your satisfaction is our priority. If there’s anything we can do for you, don’t hesitate to get in touch at (844) 233-7378.
These folks have an incredible customer focus. 2 weeks after the first treatment, my pest issues (ants and spiders) were gone. And they have been gone ever since. Highly recommend.
Chris was very professional.He explain to me everything that he was doing. As a Senior I want to say thanks Chris. God bless you keep up the good work.
Response from Greenix Pest Control
We're excited to hear that Chris provided professional service and explained everything thoroughly. Thank you for sharing your experience with us, Maude!
Response from Greenix Pest Control
Hello Nina, We can’t thank you enough for your amazing feedback! It’s such a joy to know you had a great experience. If there’s ever anything you need, we’re here for you at (844) 233-7378.
Very detailed, explains everything they did. Showed pictures, great service!
Response from Greenix Pest Control
Thank you for taking the time to share your feedback! We're thrilled our detailed service and pictures exceeded your expectations.
Thanks Greenix for sending Dom to deliver Excellent! pest control service. He kept me informed, worked quickly, was thorough, polite & very professional.
Response from Greenix Pest Control
Thank you for sharing your positive feedback about Dom's excellent service. We're grateful he kept you informed and worked professionally.
Excellent service 10/10 stars and a smile and thank you. The best service and products!!
Response from Greenix Pest Control
Thank you immensely for the excellent review! We're thrilled you experienced our best service and products with such satisfaction.
Response from Greenix Pest Control
Hi John, Thank you so much for your kind review! We’re absolutely delighted that you enjoyed your experience with us. Please remember, we’re here to help anytime at (844) 233-7378.
Response from Greenix Pest Control
Hi Tammy , We greatly appreciate your amazing rating! It’s wonderful to know you’re happy with your experience. Please don’t hesitate to reach out at (844) 233-7378 if we can assist you further.
Chris was very professional and very thorough. He explained everything in details and he demonstrated patience with all of my questions.
Response from Greenix Pest Control
We greatly appreciate your feedback about Chris's professionalism and thoroughness. Thank you for recognizing his patience and detailed explanations.
Came out on a miserable day and got it done! Hope the hot tea helped warm him up!
Response from Greenix Pest Control
We are overjoyed to hear our technician completed the service despite the weather. Thank you for your kindness!
Dealt with issue and explained what was going on.
Response from Greenix Pest Control
We are glad to hear we resolved your issue and provided clear explanations throughout the process.
Wonderful service!! Only company that has footer rid of the stink bugs !!! Love them
Response from Greenix Pest Control
We are overjoyed to hear we successfully eliminated your stink bugs! Thank you for trusting Greenix with your pest control needs.
Response from Greenix Pest Control
Hello Yvette, Wow—thank you so much for your fantastic rating! We’re so pleased you had a great experience. If there’s anything we can assist you with, please reach out at (844) 233-7378. Your satisfaction is our top priority!
Response from Greenix Pest Control
Hi Ruth, Your kind actions just made our day! We’re thrilled to hear that you enjoyed your experience with us. Please don’t hesitate to contact us at (844) 233-7378 if there’s anything we can do for you in the future.
All the areas with bugs were treated and we noticed a huge improvement instantly.
Response from Greenix Pest Control
Hi Helen, We appreciate your fantastic rating! Your satisfaction is our priority. If there’s anything we can do for you, don’t hesitate to get in touch at (844) 233-7378.
Excellent service on 2-25-26. Very detailed inspection of my property.
Response from Greenix Pest Control
We are excited to hear about your excellent experience! Thank you for recognizing our detailed property inspection work, Reginald.
Chris did great. Fast and friendly service.
Response from Greenix Pest Control
We are overjoyed to hear Chris provided fast and friendly service. Thank you for recognizing our team's dedication.
Austin is very knowledgeable and explained the services great!
Response from Greenix Pest Control
Thank you for your wonderful feedback! We're thrilled Austin provided knowledgeable service and clear explanations.
Spiders have taken over my home. I was told they would get rid of them and the spider webs. 2 months later I still have spiders and they never removed any spider webs.
Response from Greenix Pest Control
Thank you for sharing your feedback and bringing this to our attention, Eve. Our team will be reaching out to you soon to discuss your experience and find a way to make things right. If you’d like to get in touch sooner, please don’t hesitate to call us at (844) 233-7378. We appreciate your input and look forward to making it right.
Be careful with this company. If you call for a specific service they will add on all different services and you will be paying triple what you were quoted. They are awful to deal with and you will never get out of their contracts without paying outrageous amounts of money. They do not get rid of the pests that you are trying to eradicate. However, you will still pay the bill. Just beware!
Response from Greenix Pest Control
Hi Mindy, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet the high standards we strive for at Greenix. Your comments are important to us, and our team will be reaching out shortly to better understand what happened and work toward a solution. If you’d prefer to connect sooner, please call us at (844) 233-7378. We’re grateful for your input and committed to making things right.
The agent was very aggressive in terms of selling the service but when the agent came what I was none of that that happened. When I called to cancel the service since I'm within a 48-hour window I still have not got any call back
Response from Greenix Pest Control
Thank you for sharing your feedback and bringing this to our attention, Aparna. We at Greenix hold ourselves to high standards, and we’re genuinely sorry to hear that your experience fell short. Our team will be reaching out to you soon to discuss your experience and find a way to make things right. If you’d like to get in touch sooner, please don’t hesitate to call us at (844) 233-7378. We appreciate your input and look forward to making it right.
Was promised services from a door to door salesman that was never delivered. Services seeemed incredibly random. Should've trusted my gut instinct. Was under the impression I was on a ONE year contract, well that extended itself. Transferred three times to cancel my account. They did keep pests out of my home I cannot deny that, however their business practices and customer service has left a sour taste in my mouth. Use cautiously.
Response from Greenix Pest Control
We're sorry you didn't have a pleasant experience with our business. Customer satisfaction is always a top priority and if there is anything else we can do, please do not hesitate to let us know.
DO NOT USE THIS COMPANY!!!!!! I initially called them because I’ve seen a few mice around my house so I spoke to a representative and told them what I wanted. The guy on the phone knowing exactly what I needed/requested, signed me up for a subscription that had nothing to do with what I needed!!!!!!!!!! I found this out the next day when a technician came out to my house and told me it was going to be $650 extra to fill in the holes and cracks. I immediately called the company and canceled my contract, but they are still charging me $150 even after them taking away the traps they had initially set!!!! THEY ARE SCAMMERS!!!! I will be disputing this charge with my bank
Response from Greenix Pest Control
Vianey,<br>We sincerely apologize for falling short of your expectations and for the miscommunication regarding our services. We understand your frustration with the situation, and we want to address your concerns. Please contact us at (224) 214-4299 to discuss this matter further. We would like to review the details of your case, clarify any misunderstandings, and work towards finding a resolution that addresses your concerns. Your feedback is important to us, and we hope to have the opportunity to make things right.
Rating overall service was poor. The tech did not contact us prior to the service visit at our 93 year olds home and the wasps are still alive and well.
Do not be taken by their “guarantee.” They DO NOT have a guarantee of any kind. If you are not happy with the service they will gladly come out and respray, and then charge you fully for the spray. Their mosquito service last approximately a week. So it costs you 2-3X more to keep your property clear of mosquitoes.
Response from Greenix Pest Control
We sincerely regret that we were unable to locate your account in our system. To assist you further and address your concerns, we kindly ask that you please contact our dedicated customer support team at (844) 233-7378. Our representatives are available to help resolve any issues you may have experienced and provide the support you need. We take all feedback seriously and are eager to understand your situation better. Thank you for your understanding, and we look forward to the opportunity to address your concerns directly.
Called for a quote for removing a wasp nest. The person went on a rant about their maintenance service and other stuff. I asked that I was only interested in a one time service and if they could provide an estimate. Despite mentioning it a few times that I was only interested in a one time service quote, I did not get a straight answer. Based on my conversation, I would not trust this company. By the way, I did not end up getting their service.
Response from Greenix Pest Control
We sincerely regret that we were unable to locate your account in our system. To assist you further and address your concerns, we kindly ask that you please contact our dedicated customer support team at (844) 233-7378. Our representatives are available to help resolve any issues you may have experienced and provide the support you need. We take all feedback seriously and are eager to understand your situation better. Thank you for your understanding, and we look forward to the opportunity to address your concerns directly.
Ever since this company acquired my local company, we have experienced nothing but issues. Today, I had my appointment cancelled, and NO ONE reached out to tell us. My wife took time off work to wait for a technician due to ants getting into the house. I called and asked and was told it was "due to unforeseen circumstances." It is what it is, but NO CALL!!!! Unacceptable!!!! Most likely to cancel after the rescheduled visit.
Response from Greenix Pest Control
We sincerely regret that we were unable to locate your account in our system. To assist you further and address your concerns, we kindly ask that you please contact our dedicated customer support team at (844) 233-7378. Our representatives are available to help resolve any issues you may have experienced and provide the support you need. We take all feedback seriously and are eager to understand your situation better. Thank you for your understanding, and we look forward to the opportunity to address your concerns directly.
Horrible Service, Poor Communication, and Terrible Customer Service We learned a valuable lesson. I hope you do too! Don't answer your door if they come a-knocking. After a door-to-door sales guy convinced us to switch our pest control services, promising far more and better services, we mistakenly signed a contract with Greenix in May to manage ants, spiders, mosquitos, fleas, and tics. I guess it was my bad to assume the company we paid to take care of bugs was actually coming to take care of the bugs. We're a busy family of five so by the time I noticed no one had been to the house to spray for bugs, we were already five months into the contract. So for the past five months, we have consistently paid for their service, yet they have completely failed to uphold their part of the contract. When I called to cancel services, their customer service was appalling. Ethan, the second representative I spoke to, was condescending and rude, displaying a complete lack of professionalism and customer service skills. Not only did he talk in circles and insist my expectations were unreasonable despite never fulfilling their obligations, they ultimately charged us $300 cancellation fee. Let me repeat, we paid monthly, they didn't execute their obligations, and then they charged us to cancel their services. DO NOT SIGN A CONTRACT WITH THIS COMPANY. We worked with another pest control company for five faithful years before making this change. Greenix displayed poor communication, awful customer service, and they should be ashamed of their practices (but rest assured, Ethan can sleep at night - he said so himself). So if you're looking for reliable pest control with good communication, and great customer service, avoid this company at all costs. They overpromise, underdeliver, and fail to take responsibility for their poor service. Absolutely unacceptable.
Response from Greenix Pest Control
Hi Patty, we completely understand that poor service+communication+customer service can be very concerning and not what we strive for. We would appreciate the opportunity to make this right! If you could please reach out by calling or texting us at (844) 233-7378, we would greatly appreciate it! We hope to hear from you soon!
Contact Information
Phone
+1224-699-3883Address
5420 Newport Dr Suite 48, Rolling Meadows, IL 60008
Website
www.greenixpc.comHours
Services
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