Provider profile

Eco Tech Pest Control

5 stars from 3,009 customer reviews · 6271 W Howard St, Niles, IL 60714

  • 5 out of 5 stars
  • 3,009 customer reviews
  • Niles, Illinois
  • Open 7 days, Early hours, Evening hours
5
Rating
3,009
Reviews
Yes
Claimed
Yes
Website

About this provider in Niles

Eco Tech Pest Control isn't just another pest control company; we're a blend of family values, community spirit, and environmental responsibility. Born in a quaint office on Chicago's north side, we've grown to safeguard not just the entire city but also its surrounding suburbs. Now headquartered in Niles, Illinois…

Pests handledbed bugs
Praised forknowledgeablefriendlyprofessional

Rating breakdown from customer reviews

5

3,009 reviews

5
2,941
4
39
3
3
2
6
1
20

Customer reviews for Eco Tech Pest Control

BT

Boris Tomacic

4mo ago

On time, great communication and follow up to this issue. Quick response and friendly, professional customer service. Support this local business.

DD

Dwana De La Cerna

4mo ago

Cameron was very patient and listened to my chatter. Eco is such great service!

Provider response

Thank you Dwana, we really appreciate the great review on your tech Manny.

NG

Nancy Goldberger

4mo ago

Making the appointment was easy. When the technician arrived, they quickly assessed the issue and took care of the next steps.

M

Michael

4mo ago

Marvin gave incredible service. He was on time , in fact early which was greatly appreciated. He gave thorough and easy to understand explanation. He was neat and worked fast and that was good.his demeanor was pleasant. We will recommend your company to all our friends.

AP

Adrienne Pankey

4mo ago

Manny is always kind, friendly and efficient!

Provider response

Thank you for all teh stars Adrienne!

DV

debra vena

4mo ago

Rafael from Echo was great. I thank him for his help in taking care of things and his great suggestions.

KB

Kevin Boyd

4mo ago

Roger was great. He's thorough and personable.

JC

Jennifer Cruz

4mo ago

Thank you Justin! We’ve had excellent experience with this Eco Tech pest control company for almost 3 years! From start to finish; the team has always been professional, knowledgeable, and incredibly thorough. We noticed a huge improvement almost immediately, and it’s such a relief to have our home feeling clean and pest-free. Their attention to detail and customer care truly set them apart. Highly recommend their services to anyone looking for reliable and effective pest control!

ET

Eden Tagayuna

4mo ago

Efficient & diligent

Provider response

Thank you for all the stars Eden!

KL

Karrie Leung

4mo ago

Always easy and accommodating!

ST

susanna tsents

4mo ago

David from Echotech is amazing ! Very knowledgeable and professional!

Provider response

Great to hear Susana! Thanks for sharing your experience on your tech David.

FL

F L

4mo ago

I hired Eco Tech for a mice problem. They came out 3x and the issue remains unresolved. I will use another vendor and do not recommend them for lack of resolution and lack of customer service.

Provider response

We’re sorry to hear about your experience. Our goal is always to fully resolve pest issues, and with mice, long-term success depends heavily on sealing entry points to prevent new activity. During your service, our technician identified areas that needed to be sealed, as this step is essential for the treatment to be effective. Without those repairs completed, mice can continue to re-enter, making it difficult to fully eliminate activity. Please feel free to reach out if you have any additional questions or you're ready to move forward. -Eco Tech Pest Control 773-570-0070<br>

JA

Jamileh Asgharpour

4mo ago

I had a great experience with paul. He was professional, knowledgeable, and took the time to explain exactly what he was doing and why. From the moment they arrived, it was clear they cared about doing the job thoroughly and safely. He inspected the problem areas carefully, answered all my questions with patience, and provided helpful tips to prevent future issues. What really stood out was his attention to detail and commitment to making sure everything was handled properly before leaving. Not only did they resolve the issue effectively, but he also made the whole process stress-free. I highly recommend their services to anyone looking for reliable and high-quality pest control.

JF

Jorge Flores

4mo ago

Paul was great. Very informative and knowledgeable about what the next step was in getting rid of the wasps. I will use Eco tech for my next service.

SM

Shehzad Merchant

4mo ago

We've been with Eco Tech for Over 4 years. Justin came out. Took a look around the entire house, even went under the stoves. What service like this will probably be with them another 4 years at least.

MW

Marc Wrich Dy

5mo ago

Xavier was vey thorough and very helpful. Highly recommend!

Provider response

Thank you for the great review Marc!

MM

Michael M.

5mo ago

Very detailed on entry points and where to set traps. Could tell how the house was built to determine possible paths of the rodent. Gave tips how to seal entry point.

Provider response

Thank you for your feedback, Michael! We're glad to hear that our team provided detailed insights and helpful tips for rodent prevention.

J

jasonward6699

8mo ago

Revising this post… after traveling for a few weeks in early August I came back home to what seemed like 100 spiders on my balconies. I asked the company if they could come back and help me. I paid $350 for them to spray a handful of spiders the first time out, the second time out there were a few more but nothing like this. The girl who answers calls for them indicated they couldn’t send anyone because “spiders lay eggs and those eggs hatch, causing more spiders and additional treatment”. I can’t make this up. So I said you’re telling me what ever you sprayed was ineffective, then she saying the same thing about the eggs hatching, I told her trying to be kind as possible all bugs lay eggs please have the owner contact me so we can work this out I’ve paid for this service for several years at multiple properties. She said the owner is very busy and that she just works there in the office. I’ll never use this service again simply based on the in effective communication and lack of empathy. I can forgive a person with no sophistication or technical skill if they are kind and show empathy but I can’t work with non empathetic, lazy and unsophisticated people…. Cameron did a great job scoping the balconies and finding all the spiders then spraying them. Really appreciate his thoroughness and professionalism. Highly recommended!

Provider response

Thank you for the fantastic review! We're delighted to hear that Cameron provided thorough and professional service while addressing your spider concerns. Your recommendation means a lot to us!

HP

Highland Park Endo

8mo ago

We had problem with termites and hired Eco tech company to help us. They promise best service and best products on market to solve our issues. After a year of service the problem is still there, we spend so much money on termite stations and nothing was resolved. Very disappointed with company, with Many Silva technician, Slobo who promote the company and spoked very highly about there products and Amanda billing department. Will never hired them again or recommend to any friends or family.

Provider response

Hi Jackie,,<br><br>Thank you for taking the time to share your feedback. We truly value every customer’s experience and are sorry to hear that you felt disappointed.<br><br>We would like to clarify a few important details regarding the service provided at your home. You originally hired Eco Tech to resolve an active termite issue. After installing the Sentricon® baiting system, we completed follow-up inspections and confirmed that there was no longer any live termite activity in the home. At no point after installation did we receive a call or notification from you indicating that termites had returned or that the system was not working.<br><br>As part of the Sentricon® program, the system requires an annual renewal and inspection to ensure continued protection and to maintain the manufacturer’s lease of the stations. Because the equipment is leased, it must be removed if the annual service is not renewed. When you chose not to renew the yearly service, we followed the contract and removed the stations accordingly.<br><br>We are always committed to using proven products and providing honest, high-quality service. We would be happy to discuss your concerns directly and review any details with you to ensure full clarity.<br><br>Please feel free to reach out to us at any time — we’re here to help.<br><br> Eco Tech Pest Control

KT

Kyle Tharp

1y ago

Door to door sales, knocks like police and hides from the door cameras. RIP nightshift workers. Btw y’all notice all these AI fake made ads right?

Provider response

Hi Kyle, I am sorry you had to deal with that door to door sales person but it was not our company. At Eco tech Pest Control we have never done door to door sales and would never knock like police and/or hide from cameras. If you have any questions, please feel free to reach out at 773-570-0070

J

John

1y ago

I was sold over $1000 of services from these guys that I paid for and had two rounds of treatment that ultimately failed to address the issue. At no point did they offer alternative treatments that would be more effective and they kept telling me on the expectation that whatever they were recommending would indeed work for rat removal. Now I can’t get a hold of them over the weekend and the rats are inside my tenants apartments, and everyone has had a bad experience with the company and a total lack of results.

SS

Simone S

1y ago

Do not recommend this company at all. I spent over $1000 with them and they never got rid of my problem with bed bugs and tried to gaslight me into believing I no longer had bed bugs despite me constantly showing them the ones I was finding and showing them my bites, fecal matter spots, and blood spots on my bed. I also had another company come in to do a dog inspection, which I was told that dog has an over 99% accuracy rating. The dog alerted on the walls of my unit and they still acted as if I no longer had them. It’s been months now and I am fighting a larger and worse issue alone because they did not know what they were doing. They also try to blame other connected units, however, management confirmed they had all units touching my unit inspected and confirmed no other sightings, which the company was made aware of

Provider response

Thank you for sharing these details. We understand you continued to find and report bed bugs between our visits. According to our records, during each of the four follow-up treatments in your unit, our technicians found no live bed bugs or evidence of activity.<br><br>Because bed bugs can migrate between units—and per the City of Chicago Bed Bug Ordinance and our six-month guarantee—all adjacent units must be inspected (and treated if necessary) to fully eradicate an infestation. Activity might be coming from a neighboring unit, and since we were not granted access to inspect those units, we were unable to complete that required step.<br><br>If you’d like to schedule inspections of the adjacent units or review next steps under our guarantee, please reach out to our Customer Care team at (773) 570-0070. We’re committed to helping you achieve a bed-bug-free home.

R

Roxana

1y ago

Their bed bug treatment is super rushed, the tech is in and out in 30 minutes. 2 months and 3 treatments later, I still have the bugs. I wish they were more thorough and forthright about the length of actual treatment needed to get rid of these horrible bugs.

Provider response

Thank you for bringing this to our attention. I’m sorry to hear about your experience and would like to understand more about what happened so we can resolve this for you. Unfortunately, I couldn’t find a record of your account in our system.<br><br>At Eco Tech Pest Control, we take pride in providing thorough services that typically take over an hour and a half to ensure your home or business is properly treated. Additionally, we stand behind our work with a six-month guarantee for your peace of mind.<br><br>To better assist you, please give me a call at 773-570-0070 ext. 154. My name is Jim, and I’m here to address your concerns and make things right.<br><br>Your satisfaction is very important to us, and I appreciate the opportunity to assist.

DR

Dela Realidad

1y ago

**UPDATE: I kept getting bites after their 3 treatments and have the 6 month guarantee. HOWEVER, they said they could only come in and spray again if I find an actual bed bug . My doctor and dermatologist said it’s impossible to say if they are bedbugs since it could be anything even though they exhibit the classic bed bug pattern. These creatures are experts at hiding and I havent found anything, yet I still get three bites in a line all over my face, shoulders, and arms. I went ahead and sprayed using crossfire myself since Ecitech will not spray again. That seems to make a difference. Just sad, pitiful, and exhausting that I have to do it myself after the “pros” cannot seem to handle it. ** I woke up one day to blood stains on sheets and clusters of bites. I called eco tech and the tech said I didn’t have any bed bugs. That night, I stayed up because I was convinced they were there. Come to find that I saw one on my bed at 3am, so I caught it killed it, and put it in a ziplock. I called eco tech again and a different tech came out. He told me the bug was too small to see if it was a bed bug. I told him to take a picture and zoom in, but he insisted it was too small even though I zoomed in with my camera and you could clearly see the 6 legs and ridges, etc. he said I didn’t have bed bugs. Then I asked him to explain the blood stain, which he didn’t see. He went back and agreed that I likely have the horrible bugs. He did fumigate that day, but I am extremely uneasy. What if they clear me and say I don’t have the bed bugs after the treatment is done? I am losing my mind over this, and wish I could 100% trust them to thoroughly do this job, but I don’t know if I can trust them to find them and correctly identify whether or not they are here or will be gone after treatment. We’ll see how it goes, and I will update regularly on here.

Provider response

Dear Dela,<br><br>Thank you for sharing your experience with us. I deeply regret hearing about the distress this situation has caused you, and I sincerely apologize if our service did not meet your expectations. Providing thorough and effective pest control is a top priority for us, and I’d like to personally address your concerns.<br><br>Identifying and treating bed bugs can be incredibly challenging due to their ability to hide in the smallest of spaces. While our protocol requires visual confirmation of bed bugs before retreatment, I understand how frustrating and exhausting this process can be for you. We truly value your feedback about your interactions with our technicians, and I will personally ensure this is reviewed internally so we can improve how we support and communicate with our customers.<br><br>Our six-month guarantee is designed to give you peace of mind, and I would like to revisit your situation to see how we can make things right. Please reach out to me directly at 773-570-0070 ext. 154. My name is Jim, and I’m here to listen and provide the help you need.<br><br>Your satisfaction and trust mean everything to us, and I hope we can work together to resolve this issue and restore your confidence in our service.

AJ

Amanda Judkins

2y ago

Stacey, the office manager, was initially nice. Then when the tech came out and was stumped on my bug issue, called the office to ask a question, and I was called crazy. She told him "I think she's crazy. She just had someone out to spray and was sobbing on the phone for crying out loud. I didn't think you would find anything." So be careful to anyone booking appointments with them in the future as they are highly unprofessional.

Provider response

First and foremost Amanda, we want to extend our sincerest apologies for the experience you've shared. We deeply value all feedback, as it is crucial for our growth and ensuring we can provide the best service possible to our customers.<br>We understand your frustration and are truly sorry for any distress or inconvenience you may have felt. The behavior described does not align with our values or the high standard of service we aim to deliver. We take your comments very seriously and are immediately looking into this matter to ensure it does not happen again. <br>Please know that Stacey is not a manager but a part-time customer service representative. We are committed to providing ongoing training to our team to ensure all employees, regardless of their position, understand the importance of empathy, professionalism, and respect in every interaction with our customers.<br>We would appreciate the opportunity to discuss this matter further with you and see how we can make things right. Could you please contact me directly at (773) 747-6019. We hope to regain your trust and demonstrate the level of service and professionalism you expect and deserve from us.<br>Thank you for bringing this to our attention, and again, we apologize for any distress caused. We look forward to the opportunity to speak with you.<br>

HN

Heather Nixon

2y ago

I called to schedule and was given an appointment. They did not show up and I called and they apologized that apparently the appointment was never entered into their system. I made a subsequent appointment for the next day left work early to make it and again they did not show up. When I called, the gentleman said that he would have to leave a message for someone and they would call me back the following day. Simply put, do not trust their scheduling

Provider response

Heather we sincerely apologize for the inconvenience caused by our scheduling mishap. Please know that what you experienced is not representative of our standard practices. We're taking immediate measures to rectify the situation and prevent future oversights. We deeply value your time and would like to arrange a service that aligns with your convenience. Your feedback plays a crucial role in our ongoing efforts to enhance our services, and we are genuinely committed to earning back your trust.

BD

BRIAN DRAGOS

5y ago

This company uses super aggressive door to door sales people! I’m a senior person with a big set of stairs to climb down if some comes to the door. I also have a no soliciting sign next to the door bell . They rang the bell anyway and I go down to only hear you got cobwebs, etc etc you need our service ! I Asked if he as able to read ? He responded with I gotta job to do ! Here’s the kicker ! They came back 3 hours later and rang again? I was upset and he said oh I thought we were here before . I pointed out the sign again and he got smart that he had to make that money and wanted to live large like me ! I believe now they were casing my home to rob it ! Called their office and they couldn’t care less !

Provider response

Hi Brian, I am sorry you had to deal with that rude door to door sales person but it was not our company. We at Eco tech Pest Control here in Chicago have never done door to door sales and would never even think about doing door to door in this environment.

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