Provider profile

Terminix

3.2 stars from 13 customer reviews · 4310 W Main St, Decatur, IL 62522

  • 3.2 out of 5 stars
  • 13 customer reviews
  • Decatur, Illinois
  • Contact provider for current hours
3.2
Rating
13
Reviews
Yes
Claimed
Yes
Website

About this provider in Decatur

For top-quality pest control in Decatur, Illinois, turn to Terminix. Acknowledging that no two pest problems are alike, our qualified technicians create specialized plans tailored to your specific needs both indoors and outdoors. Focused on innovation and efficacy, we provide modern solutions to age

Pests handledtermitescarpenter ants
Methodstermite bait stations

Rating breakdown from customer reviews

3.2

13 reviews

5
5
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3
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Customer reviews for Terminix

JW

Jamel Witherspoon

2y ago

These people are so unprofessional called them made an appointment thought they was coming out played me talking about some landlord well my thing is why y’all didn’t say that the first time when we was on the phone why waste people time then I told them over the phone what I live in a apartment they gonna ask again like I told y’all already and the apt number my thing is don’t y’all write that stuff down so that told me my answer y’all didn’t care anyways to come out or reach out poor communica

Provider response

Hi, thanks for taking the time to bring this to our attention. We regret that we missed the mark. Your business is important to us and we would love the opportunity to correct this.

SG

Shelby Gulledge

3y ago

I had terminix out to check for termites and was told I have an issue with termites and carpenter ants in my crawlspace. I was quoted $9,000 for stuff that HAD to be done to get rid of the termites and prevent others in the future. I called Nelson's and had them out, they went down for about 45 minutes and said there was NOTHING found in my crawlspace. So terminix tried to con me, a single mother, out of $9,000 for nothing! Shame on you!

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

LA

L. A. Agee

3y ago

They wouldn't come to me without having first gotten permission from the property manager of my small apartment building. They aren't the ones paying for treatments, i am. I can understand that without treating the whole building my issue may not be resolved but, damn, at least try.

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at socialsupport@terminix.com. Listing your full-service address, copy of review and the phone number associated with the account?

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