Provider profile

Moxie Pest Control

4.5 stars from 2,555 customer reviews · 2640 Corporate Pkwy, Algonquin, IL 60102

  • 4.5 out of 5 stars
  • 2,555 customer reviews
  • Algonquin, Illinois
  • Open 6 days/week, Early hours
4.5
Rating
2,555
Reviews
Yes
Claimed
Yes
Website

About this provider in Algonquin

Moxie (formerly Joshua Pest Control) provides trusted pest control services in Chicago, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tailor…

Pests handledmice
Praised forfriendlyprofessional
Safetyto keep her safe

Rating breakdown from customer reviews

4.5

2,555 reviews

5
2,102
4
162
3
42
2
31
1
218

Customer reviews for Moxie Pest Control

DW

Don Wilson

4mo ago

Great, friendly service appreciate the quick work. Job well done

Provider response

Thanks for the 5 stars!

JG

Janet Gutierrez

4mo ago

Kaleb was here for are routine visit. Always happy no unwanted pest in this home!

Provider response

Thanks for the 5 stars!

KG

Kathy Goetsch

4mo ago

Kaleb does a great job!

Provider response

Thanks for the 5 stars!

HB

Henry Boehning

4mo ago

He was prompt, thorough and friendly. Did a great job.

Provider response

This review is music to our ears! Thank you :)

MG

Matthew Gasaway

4mo ago

The team addressed bug problems around the exterior of our house, and explained what they were doing and why.

Provider response

Thank you for the great review!

IP

Ian Powers

4mo ago

Great attention to detail!

Provider response

Thank you for the great review!

KW

Kathy Wengronowitz

4mo ago

Austin did a great job!

Provider response

Thanks for the 5 stars!

NS

Nicolas Santoli

5mo ago

Kurt was great! He explained the entire process and findings, ensuring I understood everything every step of the way.

Provider response

Thank you for the kind words!

JM

Joellen McIntyre

5mo ago

Joshua does a great job communicating and making themselves available around my schedule. The technicians are very courteous and friendly. Khori was my most recent tech - he was very friendly, did a good job around and in the house and gave me reminders about keeping my dog away from treated areas to keep her safe. They come on Saturday to accommodate my work schedule, which is very helpful.

Provider response

We're so glad you loved your service!

CB

Cassandra Bajak

5mo ago

Very polite people working here. Thank you

Provider response

You're making our day with these stars :)

DN

Donald Nickels

5mo ago

He came up to me and checked if I had any questions or concerns, and upon finishing service he stopped by again to check if I had any questions or concerns. Very professional, friendly and competent.

Provider response

Thanks for the 5 stars!

MD

Mike Djus

5mo ago

Austin was Awesome on time and very professional he did a great job

Provider response

Thanks for the 5 stars!

YT

Yogesh Thakkar

5mo ago

This is our first time service with Joshua’s pest control and Dylan was very thorough and helpful

Provider response

We love providing 5-star worthy service! Thank you for the excellent review :)

KM

Kristopher Maier

7mo ago

We recently had Moxie do our attic choosing the larger package to make sure things were as clean as the inspector said the service would be. What a mistake...shortcuts were taken and did not get what the inspector said was going to happen. Oh we don't do that is what I was hearing from the guys doing the work. We were told all mouse feces and anything else would be vacuumed out. That did not happen they sprayed insulation over what they didn't vacuum out. Were told it would be cleaned and sterilized. That did not happen. Also told they would remove some spray foam insulation in the corners of the attic so that it could breathe. That did not happen. the inspector said we had moisture and it would help things breathe. Now what do we do? We have been calling for months and not getting a call back from their "leadership" to discuss missed steps and pricing. We have been duped into a service we did not get and are not getting any resolution from them.

Provider response

Kristopher, we sincerely apologize for any frustrations or miscommunications that have occurred and we’d like to look further into this. We’re unable to locate your account based on your Google name, so please give our office a call at your earliest convenience. We’re looking forward to speaking with you.

TW

Tammy Wade

7mo ago

The service is Horrible.They bring out more bugs and pest so that they can keep returning to get your money. They over charge you then tell you that the charge was for something else and the person that is supposed to come out don’t show sometimes or do half the job he is there to do.

Provider response

Tammy, we sincerely apologize for any frustrations or misunderstandings you've experienced with our service and appreciate you bringing this to our attention. We do see your account has been discontinued, but please give our office a call if we can do anything else for you.

MQ

Michael Quinn

7mo ago

Do not hire this company. it is a scam...after 3 treatments ive seen no reduction in bugs. had repeat visits without inprovements..when i called to cancel, i recieved a charge on my credit card for the unused treatments..i will be filing a complaint with the statea attorny and the bbc for fraudulant practices.

Provider response

Michael, we sincerely apologize for the less-than-five-star experience and we’d like to look further into this. Please give our office a call at your earliest convenience so we may address your concerns. We’re looking forward to improving your experience.

MJ

Maryjo Jones

8mo ago

Wouldn’t recommend! Sales guy came out to give us a free attic inspection and told us we needed new insulation costing 13K. I asked for pictures and a written estimate and never received any info! They also have come out to do the regular service and never shows up!

Provider response

Maryjo, we apologize for our lapse in communication and would like to get you that estimate. Please give our office a call when you have a moment so we can look into this further. We're looking forward to speaking with you.

VO

vikrambhai oza

8mo ago

Big scam company don’t make agreements with this company they charge whatever they want and service nothing. Just they apply water for treatment. If you make complaints about this service then they send agreement then charge 80% percent remaining balance. Scam,scam , scam , scam. I attached my cancellation receipt without any service.

Provider response

Vikrambhai, we sincerely apologize for any frustrations you've experienced with our service. We do see your account has been discontinued, but please give our office a call if we can further assist you.

MA

Mel Andrews

9mo ago

Do not recommend. We caught them in a clear lie trying to get tens of thousands of dollars from us. They gave us a “free attic inspection” and told us we had a severe rat infestation. We needed a whole attic clean out and all new insulation. Quoted us over $12k. We decided to get a second opinion and nothing could’ve been farther from the truth. There was no sign of any mice or rats ever being in our attic. No droppings, no nests in the insulation. Everything was fine. These people lie. Be careful.

Provider response

Mel, we sincerely apologize for any frustrations you've experienced with our pricing information. If we can do anything to improve your experience, please give our office a call when you have a moment. We're looking forward to making things right.

WJ

Weber Jelich

10mo ago

Poor quality. Salesperson failed to mention state law doesn’t allow them to use spray higher than 3 feet from the foundation. If you’re hoping for a solution to fall box elder or stink bugs, this isn’t it! Rip off!!! The only reason they have so many positive reviews is because they guilt you into writing one of the actual service person won’t get a deserved tip. Very misleading business practices!

Provider response

Weber, we want to make sure the activity you're seeing gets taken care of. Will you please give our office a call so we may speak with you.

CF

Craig Fetherling

1y ago

Watch out for deceptive sales practices! Was told I would receive 3 treatments for a given amount, turns out it was per treatment. No mention of a 12 month service agreement or early termination fee of said agreement. The sales guy that came to my door was real smooth and only mentioned the good stuff and conveniently left out the bad. Customer service, while nice, was less than accommodating in cancelling the service without the ridiculous fees.

Provider response

We can't wait to keep up the great work!

BL

Brian Lund

1y ago

I was approached by a door-to-door salesperson from Moxie Pest Control today, on Memorial Day, no less. It felt inappropriate for a company to send employees out to canvass on a national holiday typically reserved for rest and remembrance. The representative even mentioned that a crew was working in the neighborhood, which made me question the company’s priorities and values when it comes to employee well-being. The sales pitch itself didn’t inspire much confidence. It leaned heavily on low pricing and convenience rather than communicating the actual value or effectiveness of the service. Personally, I’m more interested in understanding the quality and long-term performance of a product, not just how cheaply it can be offered. When I mentioned that I already use a pest control service, the representative seemed more focused on extracting the name of my provider than explaining what made Moxie different or better. That approach felt intrusive and missed the opportunity to highlight the company’s strengths. Once I explained it was a family friend, they didn't have any follow ups. To top it off, the conversation opened with an odd anecdote about a neighbor allegedly killing a grizzly bear, not exactly a compelling or relevant introduction for a professional service. Having experience in door-to-door sales myself, I know there are more effective and respectful ways to connect with potential customers. This interaction didn’t reflect well on the company or its communication strategy.

Provider response

We apologize for disturbing you, Brian. Thanks for your feedback so we can evaluate our procedures.

DV

Danny Vavrinek

2y ago

I think they have done a terrible job during my one year contract. The main reason I went with them left me with empty promises and then my last appointment they say they can't make it can't wait to not have to waste money with a crooked company

Provider response

Danny, thank you for making us aware of your experience with scheduling, billing, and communication. We'd like to speak with you regarding these concerns and will be reaching out based on your account information. In the meantime, please accept our apologies for the frustrations you've experienced.

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