About this provider in Algonquin
Moxie (formerly Joshua Pest Control) provides trusted pest control services in Chicago, specializing in pest removal for ants, spiders, cockroaches, fleas, wasps scorpions, ticks, bed bugs, mice, rats, and more. We also offer termite inspections and targeted ant control. As a top-rated pest control company, we tailor…
Rating breakdown from customer reviews
4.5
2,555 reviews
Customer reviews for Moxie Pest Control
Don Wilson
Great, friendly service appreciate the quick work. Job well done
Provider response
Thanks for the 5 stars!
Janet Gutierrez
Kaleb was here for are routine visit. Always happy no unwanted pest in this home!
Provider response
Thanks for the 5 stars!
Kathy Goetsch
Kaleb does a great job!
Provider response
Thanks for the 5 stars!
Henry Boehning
He was prompt, thorough and friendly. Did a great job.
Provider response
This review is music to our ears! Thank you :)
Matthew Gasaway
The team addressed bug problems around the exterior of our house, and explained what they were doing and why.
Provider response
Thank you for the great review!
Ian Powers
Great attention to detail!
Provider response
Thank you for the great review!
Kathy Wengronowitz
Austin did a great job!
Provider response
Thanks for the 5 stars!
Nicolas Santoli
Kurt was great! He explained the entire process and findings, ensuring I understood everything every step of the way.
Provider response
Thank you for the kind words!
Joellen McIntyre
Joshua does a great job communicating and making themselves available around my schedule. The technicians are very courteous and friendly. Khori was my most recent tech - he was very friendly, did a good job around and in the house and gave me reminders about keeping my dog away from treated areas to keep her safe. They come on Saturday to accommodate my work schedule, which is very helpful.
Provider response
We're so glad you loved your service!
Cassandra Bajak
Very polite people working here. Thank you
Provider response
You're making our day with these stars :)
Donald Nickels
He came up to me and checked if I had any questions or concerns, and upon finishing service he stopped by again to check if I had any questions or concerns. Very professional, friendly and competent.
Provider response
Thanks for the 5 stars!
Mike Djus
Austin was Awesome on time and very professional he did a great job
Provider response
Thanks for the 5 stars!
Yogesh Thakkar
This is our first time service with Joshua’s pest control and Dylan was very thorough and helpful
Provider response
We love providing 5-star worthy service! Thank you for the excellent review :)
Kristopher Maier
We recently had Moxie do our attic choosing the larger package to make sure things were as clean as the inspector said the service would be. What a mistake...shortcuts were taken and did not get what the inspector said was going to happen. Oh we don't do that is what I was hearing from the guys doing the work. We were told all mouse feces and anything else would be vacuumed out. That did not happen they sprayed insulation over what they didn't vacuum out. Were told it would be cleaned and sterilized. That did not happen. Also told they would remove some spray foam insulation in the corners of the attic so that it could breathe. That did not happen. the inspector said we had moisture and it would help things breathe. Now what do we do? We have been calling for months and not getting a call back from their "leadership" to discuss missed steps and pricing. We have been duped into a service we did not get and are not getting any resolution from them.
Provider response
Kristopher, we sincerely apologize for any frustrations or miscommunications that have occurred and we’d like to look further into this. We’re unable to locate your account based on your Google name, so please give our office a call at your earliest convenience. We’re looking forward to speaking with you.
Tammy Wade
The service is Horrible.They bring out more bugs and pest so that they can keep returning to get your money. They over charge you then tell you that the charge was for something else and the person that is supposed to come out don’t show sometimes or do half the job he is there to do.
Provider response
Tammy, we sincerely apologize for any frustrations or misunderstandings you've experienced with our service and appreciate you bringing this to our attention. We do see your account has been discontinued, but please give our office a call if we can do anything else for you.
Michael Quinn
Do not hire this company. it is a scam...after 3 treatments ive seen no reduction in bugs. had repeat visits without inprovements..when i called to cancel, i recieved a charge on my credit card for the unused treatments..i will be filing a complaint with the statea attorny and the bbc for fraudulant practices.
Provider response
Michael, we sincerely apologize for the less-than-five-star experience and we’d like to look further into this. Please give our office a call at your earliest convenience so we may address your concerns. We’re looking forward to improving your experience.
Maryjo Jones
Wouldn’t recommend! Sales guy came out to give us a free attic inspection and told us we needed new insulation costing 13K. I asked for pictures and a written estimate and never received any info! They also have come out to do the regular service and never shows up!
Provider response
Maryjo, we apologize for our lapse in communication and would like to get you that estimate. Please give our office a call when you have a moment so we can look into this further. We're looking forward to speaking with you.
vikrambhai oza
Big scam company don’t make agreements with this company they charge whatever they want and service nothing. Just they apply water for treatment. If you make complaints about this service then they send agreement then charge 80% percent remaining balance. Scam,scam , scam , scam. I attached my cancellation receipt without any service.
Provider response
Vikrambhai, we sincerely apologize for any frustrations you've experienced with our service. We do see your account has been discontinued, but please give our office a call if we can further assist you.
Mel Andrews
Do not recommend. We caught them in a clear lie trying to get tens of thousands of dollars from us. They gave us a “free attic inspection” and told us we had a severe rat infestation. We needed a whole attic clean out and all new insulation. Quoted us over $12k. We decided to get a second opinion and nothing could’ve been farther from the truth. There was no sign of any mice or rats ever being in our attic. No droppings, no nests in the insulation. Everything was fine. These people lie. Be careful.
Provider response
Mel, we sincerely apologize for any frustrations you've experienced with our pricing information. If we can do anything to improve your experience, please give our office a call when you have a moment. We're looking forward to making things right.
Weber Jelich
Poor quality. Salesperson failed to mention state law doesn’t allow them to use spray higher than 3 feet from the foundation. If you’re hoping for a solution to fall box elder or stink bugs, this isn’t it! Rip off!!! The only reason they have so many positive reviews is because they guilt you into writing one of the actual service person won’t get a deserved tip. Very misleading business practices!
Provider response
Weber, we want to make sure the activity you're seeing gets taken care of. Will you please give our office a call so we may speak with you.
Craig Fetherling
Watch out for deceptive sales practices! Was told I would receive 3 treatments for a given amount, turns out it was per treatment. No mention of a 12 month service agreement or early termination fee of said agreement. The sales guy that came to my door was real smooth and only mentioned the good stuff and conveniently left out the bad. Customer service, while nice, was less than accommodating in cancelling the service without the ridiculous fees.
Provider response
We can't wait to keep up the great work!
Brian Lund
I was approached by a door-to-door salesperson from Moxie Pest Control today, on Memorial Day, no less. It felt inappropriate for a company to send employees out to canvass on a national holiday typically reserved for rest and remembrance. The representative even mentioned that a crew was working in the neighborhood, which made me question the company’s priorities and values when it comes to employee well-being. The sales pitch itself didn’t inspire much confidence. It leaned heavily on low pricing and convenience rather than communicating the actual value or effectiveness of the service. Personally, I’m more interested in understanding the quality and long-term performance of a product, not just how cheaply it can be offered. When I mentioned that I already use a pest control service, the representative seemed more focused on extracting the name of my provider than explaining what made Moxie different or better. That approach felt intrusive and missed the opportunity to highlight the company’s strengths. Once I explained it was a family friend, they didn't have any follow ups. To top it off, the conversation opened with an odd anecdote about a neighbor allegedly killing a grizzly bear, not exactly a compelling or relevant introduction for a professional service. Having experience in door-to-door sales myself, I know there are more effective and respectful ways to connect with potential customers. This interaction didn’t reflect well on the company or its communication strategy.
Provider response
We apologize for disturbing you, Brian. Thanks for your feedback so we can evaluate our procedures.
Danny Vavrinek
I think they have done a terrible job during my one year contract. The main reason I went with them left me with empty promises and then my last appointment they say they can't make it can't wait to not have to waste money with a crooked company
Provider response
Danny, thank you for making us aware of your experience with scheduling, billing, and communication. We'd like to speak with you regarding these concerns and will be reaching out based on your account information. In the meantime, please accept our apologies for the frustrations you've experienced.
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