About this provider in Sandpoint
Founded in 2006 by Inland NW Resident Jacob Borg, Pointe Pest Control has grown from a single office in Spokane, Washington, to multiple locations throughout Washington, Idaho, Oregon, and Montana. Today Pointe employs an impressive group of experienced and knowledgeable professionals committed to problem solving and…
Rating breakdown from customer reviews
4.9
1,883 reviews
Customer reviews for Pointe Pest Control
Mary Allison
Our technician was great!
Provider response
Hello Mary! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Betsy Torson
David was very nice and super efficient. He explained what was done & left us with no questions.
Provider response
Hello Betsy! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
ethierial
First time using Pointe Pest Control. I've been so impressed by everyone I have met with this company that I'm already referring them to everyone.
Provider response
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day ethierial!
Donna Chatburn
This company is fantastic to work with. They keep you up dated on when they are coming out to your house. Take the time to explain what they are going to do, what type of ant you have and how they are going to go about your home and spray. They brush away all spider webs and do a very thorough job and making sure everything is sprayed. Very nice and professional people. Awesome staff. Would highly recommend this company. Aaron B & Chaleen W are super friendly and did outstanding work & very customer friendly. Even coming out on a Saturday.
Provider response
Hello Donna! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Kim Eisele
Justin was friendly, thorough and prompt. He was respectful if our property and was able to answer all of my questions.
Provider response
Thank you for your positive review, Kim! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Joyce Fagel
He is the best. And like that he has been here 3 times now instead of someone new every time. He's polite, and certainly conscientious about doing a thorough job. And so nice to talk to. He should get a raise. Just sayin
Provider response
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Joyce!
christina glavin
The pest control man today was so pleasant and helpful
Provider response
Thank you for your five-star review, Christina! We are so glad that our team provided productive pest control services for you. It is our pleasure to serve you, and we are always here when you need us! If you have any questions or concerns, please feel free to contact us. Have a great day!
Barbara Sprague
Rancesom from Point Pest Control came out to spray around my home. He is so friendly and professional. He did an excellent job getting all the spider webs down on my porch and in the eaves. Thank you for keeping the pests away!!
Provider response
Hello Barbara! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Mary O
Ben was very friendly. Sprayed all areas that needed treatment. Very nice person.
Provider response
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Mary!
Cindy Crow
Please do not send this person back to my house. She sprayed windows that I just paid almost $400 to have cleaned. Sprayed my front door down then rang the door bell so I breathed it all in. She needs training on how to adjust her tools and how to properly spray. Window she sprayed that I saw.
Provider response
Cindy, thank you for your review. We sincerely apologize for the messy spraying you received during your recent service. We take all feedback seriously and would like the opportunity to learn more and make things right. At your convenience, please contact us to discuss your experience and help us ensure that your future services meet our 5-Star Standard. Again, we are truly sorry for your negative experience, and we hope you have a wonderful day.
Alyssa Hauff
Alan was very sweet. He listened and gave great feedback back. He was very thorough and really spent the time to make sure he covered all the areas. He is going to check back in 30days to see how everything is going. Can’t wait to have him back, hopefully next time he won’t get stung.
Provider response
Hello Alyssa! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
Cailie Jones
Wonderful person, explained things well. With pest control I did expect a sweep of the spider webs on the exterior of the house such as the front porch area.
Provider response
Hello Cailie! Thank you for your positive rating. We truly value you as a client, and it is always our pleasure to help you stay pest-free! If there’s anything we can do to provide you with five-star pest control services, please let us know. Thank you again for your review, and we hope you have a fantastic day!
Ramona Solano
Great job
Provider response
Hello Ramona! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Rebekkah Fehl
I really appreciate everyone taking the time to genuinely answer all the questions that I had. When I came to the safety of my children and pets I was not only assured of product safety, but also taken through steps of what to do in case of immediate contact before product dried. The technician was friendly and explained step-by-step, the process of what he was doing.
Provider response
Hello Rebekkah! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Robert Rinehart
TJ did nice job and answered all my questions. Good service
Provider response
Hello Robert! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Sherri Simpkins
Always great experience with great communication.
Provider response
Thank you for your five-star review, Sherri! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
curtis peltz
Excellent service
Provider response
curtis, thank you for your five-star rating of our services! It means a lot to us that you gave us a positive review after you were satisfied with our pest control services. It is truly our pleasure to serve you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Paul Beaudoin
Shawn's professionalism. Asks listens and executes.
Provider response
Hello Paul! Thank you for your five-star review. We are thrilled to know that you enjoyed our pest control services. We strive to exceed expectations through our efficient treatments, and it means the world to us that we achieved this with you! If you have any questions or concerns, please feel free to contact us at any time. Have a fantastic day!
Jana Adams
Kind and corteous. Job wwell done
Provider response
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Jana!
Kent Doll
Great service and always answers any questions.
Provider response
Kent, thank you for your glowing review of our pest control services! Our top priority is always complete client satisfaction through our services, so we are thrilled to see that we achieved this with you! It is our pleasure to work with you, and we truly appreciate you as a client. Have a pest-free day!
Jennifer Park
Branton Ward recently did our pest control service. He always does such a fantastic job and is so thorough, efficient, and friendly. Thank you Brant! We highly recommend Point Pest Control.
Provider response
Hello Jennifer! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
SimonSays1
I have used Pointe Pest Control for several years. They have done a good job keeping the ants under control on my property, thus keeping the ants out of my house! Jarred came to do my quarterly service. He was kind and he listened to my concerns. He was thorough and spent more than 5 minutes treating my property which I appreciate.
Provider response
Hello SimonSays1! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
wendy smoke
Punctual, personable, knowledgeable, and efficient.
Provider response
Hello Wendy! We are thrilled to see that you had a five-star experience with our pest control services. We truly value you as a client, and it is our pleasure to keep you pest-free! Please don’t hesitate to reach out if you ever need anything. Thank you for your positive rating of our services, and we hope you have a wonderful day!
Erika Ribble
I’m not sure they’re doing the bait stations around the shop or spraying.
Provider response
Hello Erika! Thank you for your positive review of our pest control services. It is our pleasure to serve you, and we truly appreciate your business. If there is anything we can do to up our services to a five-star rating, please let us know. Have a pest-free day!
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