Provider profile

Terminix

4.7 stars from 166 customer reviews · 74-5606 Pawai Pl Bays 19 & 20, Kailua-Kona, HI 96740

  • 4.7 out of 5 stars
  • 166 customer reviews
  • Kailua-Kona, Hawaii
  • Open 7 days, Early hours, Evening hours
4.7
Rating
166
Reviews
Yes
Claimed
Yes
Website

About this provider in Kailua-Kona

Since 1927, Terminix has been Kailua-Kona, Hawaii's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuis

Pests handledtermitesbed bugsants
Praised forfriendlycourteousprofessionaldiligent
Methodsproducts usedongoing treatment

Rating breakdown from customer reviews

4.7

166 reviews

5
141
4
11
3
5
2
1
1
8

Customer reviews for Terminix

MA

Maka Arcangel

7mo ago

BEWARE of the Agents that come to your door especially “Luka Badie” he was friendly and diligent in getting me to switch to Terminix and seemed to be hooking us up with a better deal claiming that he would pay the cancellation fee of a pest control that I was contracted with already, yet now I’m stuck with my cancellation fee stating that it wasn’t paid. I contacted Terminix and they said “Door Knockers is a separate entity from Terminix. As such, any representations or commitments made by their

Provider response

We're constantly striving for excellence. Thanks for the positive review!

NB

Nicole Bartolome

9mo ago

After a year of service, our pest issue remains unresolved. The technician who visited our home was always respectful and friendly, but the products used only seem to suppress the problem temporarily rather than eliminate it, perhaps by design to keep customers reliant on ongoing treatment. Cancellation is also incredibly difficult. There’s no way to do it online, and after waiting over an hour on hold, the customer service representative I finally reached made inappropriate, suggestive remarks

Provider response

We appreciate you bringing this experience to our attention. If you are willing, please contact us at socialmedia@rentokil-terminix.com so we can work towards a resolution. We look forward to hearing from you.

JP

John Potts

2y ago

We had bed bugs in our condo rental and they tried four different times to rid the unit, without success. After the fourth failed try, we contacted another company who got rid of them and guaranteed their work. Read the fine print in your contract for bed bug removal....NO guarantee, but be wary of what they say verbally and what they print in the contract. In the fourth failed treatment they tried a different chemical they said would work and it didn't. We learned the hard way. They will not ge

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com along with a copy of your review.

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