Provider profile

Kona Coast Pest Control

4.8 stars from 98 customer reviews · 74-5606 Pawai Pl Suite 205, Kailua-Kona, HI 96740

  • 4.8 out of 5 stars
  • 98 customer reviews
  • Kailua-Kona, Hawaii
  • Open 5 days/week
4.8
Rating
98
Reviews
Yes
Claimed
Yes
Website

About this provider in Kailua-Kona

Located in Kalaoa, Hawaii, Kona Coast Pest Control provides expert pest management services designed for Hawaii’s unique climate and needs. We offer eco-friendly, reliable solutions to protect your home or business. Trust Kona Coast Pest Control for local expertise and exceptional care!

Pests handledmicecockroachescentipedes
Praised forprofessionalfriendlycourteousthorough
Methodsfuture treatmentsrodent removal services

Rating breakdown from customer reviews

4.8

98 reviews

5
90
4
3
3
1
2
0
1
4

Customer reviews for Kona Coast Pest Control

CB

Caroline Barbeau

4mo ago

Matt has been servicing multiple homes I caretake for quite some time, and he has consistently proven to be honest, thorough, and very easy to work with. It’s reassuring to have someone dependable who takes pride in doing the job right. I also want to acknowledge Ala in the office. He is always responsive, organized, and diligent in helping coordinate schedules and follow-ups. Good communication makes a big difference, and he does an excellent job. Overall, my experience with KCPC recently has been very positive.

Provider response

We're thrilled you had a great experience! Thanks for being a customer!

AP

Alanna Palma

5mo ago

KCPC is an excellent company! Very professional, courteous, and prompt. They have amazing customer service. Mahalo to all KCPC staff!

Provider response

Your positive review makes our day, Alanna Palma! We look forward to serving you again soon.

JR

Jill Rodamer

5mo ago

I was nervous when KCPC changed owners, and I lost Jason as my tech. While I’m worried about a corporate company taking over such a well oiled, perfectly run privately owned pest control company, I have to say my new tech ADAM is a huge asset to the company name, KONA COAST PEST CONTROL. Adam’s expertise and knowledge of our island bugs, our protection of our precious water sources, is by far the best I’ve ever seen. His attention to detail and how and where he sprays, he’s not wasting a drop. Adam is top notch in customer care and service to each and every aspect representing the company NAME as if he was the owner. Adam even is very sincere in taking care of the company truck provided to him and it shows. Adam takes the time to teach us homeowners how to help keep our bugs at bay, by showing us trouble spots with our plants and how we can solve the problem together. Adam’s attention to detail is why I will continue to use KCPC as my bug killing service. Thank you, Adam. Keep up the great job. Make sure they are paying you what you’re worth.

Provider response

Hi Jill, thank you for taking the time to review us and for letting us know that Adam provided exceptional service! We will be sure to let their Manager know they are doing a great job!

SG

stephen gallardo

5mo ago

As always, extremely friendly, respectful and professional behavior from our technician, He does a very thorough job and represents his company very well.

Provider response

We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!

LS

Larry Smith

5mo ago

Phil was awesome. Quick to come and take care of us. Big Mahalo

Provider response

We’re pleased to hear that Phil is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

CM

Cecilia Mauricio

5mo ago

Have been using Kona Peat control as a deterrent. I cannot stand critters, mice, or roaches. We live on a farm and so far we do not have any issues. Very pleased with the service, friendly staff and professionalism. Our tech Phil has been servicing our property for years. I highly recommend Kona Pest Control.

Provider response

Hi Cecilia Mauricio, thank you for such a great review! We work really hard to provide the best customer service possible and are so happy to hear when we hit the mark!

JH

Jim Harrell

7mo ago

Really like the service. Phillip is perfect, answers all our questions and provides useful info about controlling pests. I highly recommend this company.

Provider response

Thanks for the review!

JG

Jane Gienger

7mo ago

Adam is very professional and personable. He tells us what he sees and what to do in future treatments. We appreciate the great job he does !

Provider response

Hi Jane Gienger, thank you for taking the time to review us and for letting us know that Adam provided exceptional service! We will be sure to let their Manager know they are doing a great job!

ID

Isaac Dela Cruz

7mo ago

Phil is very pleasant , kind and professional for several visits now. We would definitely recommend Kona Coast Pest Control for any rodent removal services.

Provider response

Hi Isaac Dela Cruz, thank you for taking the time to review us and for letting us know that Phil provided exceptional service! We will be sure to let their Manager know they are doing a great job!

CG

Colleen Gallo

7mo ago

This business has provided excellent pest control protection to us for over 4 years now. The staff is professional, thorough, and timely. Above all, the staff that we have met with in our home have been respectful, friendly, and really nice! I highly recommend this company.

Provider response

We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!

SP

Stephen Petrou

8mo ago

Adam and Zeus were beyond professional and courteous. Extremely knowledgeable, patient, and considerate of our entire family and the situation with the fire ants. Would recommend them 3x over. Thank you so much

Provider response

Hi Stephen Petrou, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.

MA

Mike A

8mo ago

After 2 months I still have a centipede infestation. Nice guys, but no sense of the seriousness of the problem or urgency to rectify.

Provider response

Hi Mike A, we are sorry we dropped the ball on this and understand this must be so frustrating for you. Would you please contact our office and provide these details associated with your account; the name on your account, the phone number and service address? We can then pass on your message to the Management team and someone will be reaching out to set up a follow-up appointment.

LK

Loretta Krisher

9mo ago

Adam and Greg are amazing. Adam listens and sprays areas of concerns. Greg scheduled around our busy life I highly recommend this company. Adam is kind and professional and though

Provider response

Hi Loretta Krisher, thank you for such a great review! We work really hard to provide the best customer service possible and are so happy to hear when we hit the mark!

MT

Marianne Thalken

9mo ago

Adam more than meets expectations. He is kind, courteous, very knowledgeable and goes out of his way to help. He is a treasure.

Provider response

Hi, thank you for taking the time to review us and for letting us know that your technician provided exceptional service! We will be sure to let their Manager know they are doing a great job!<br>

LP

Laura Phillips

9mo ago

We have used Kona Coast for years and now that they are partnered with Terminex will continue our service. Today a sweet kid named KAI sprayed several units at Alii Villas and did a wonderful job !! He was friendly, very efficient and courteous. What a great employee for a local company. You rock KAI (Todd) 😉 Mahalo, The Phillips Update Nov. 2025 Adam sprayed today and was another awesome employee. Friendly, courteous and efficient. Thank you Adam and Mahalo Kona Coast Pest !!

Provider response

We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!

J

Joshua

9mo ago

Adam with Kona Coast Pest Control was amazing. He was very personable and his service was extremely thorough. We had a small roach infestation suddenly pop up in our office break room. Adam sprayed and baited the entire office and even took the trash bin out and throughly sprayed that before bringing it back inside. He was very knowledgeable and gave us insight on what brought the roaches in and how to keep them away. I’m not usually a person to do reviews but I’m happy to express my gratitude for Adam with Kona Coast Pest Control.

Provider response

Hi Joshua, we’re pleased to hear that Adam is doing a great job! We will pass along your kind words. Thank you for being a loyal customer.

CH

Che Hernandez

1y ago

I'm not a customer, however I experienced road rage from one of your employees on Aloha Friday in South Kona. Agro man tailgating me & my 5 month old baby. As I made my turn to my destination, he flipped me off. I'm not trying to throw anyone under the bus, but I don't think it's a good look... especially in a company vehicle.

Provider response

Hi Che, thank you for bringing this to our attention. Safe driving is of the utmost importance to us here at Kona Coast Pest Control, please be assured we are looking into the matter and will address it immediately. Thank you again for letting us know.

GW

Gail Watson

1y ago

I appreciate the attention to detail that is always provided. Very professional service!!

Provider response

We're thrilled you had a great experience! Thanks for being a customer!<br>

MG

Mahea Gaspar

1y ago

Terrible customer service, the guy was unapologetic about our concerns and really tested our families patients. He was talking at my mom and was yelling at her. That really ticked me off because my mom's the sweetest person I know. We miss Heather.the person that sprayed down our house is amazing, he helped my mom out and was a great person to talk to. He should get a raise

Provider response

Hi Mahea Gaspar, thank you for taking the time to reach out to us. We would love the opportunity to make things right and will be contacting you to see how we can better meet your expectations.

RV

robert van calcar

1y ago

Excellent technician Matt. Very professional and good service. A few glitches with the office and scheduling but overall very good service. Would recommend.

Provider response

We’re pleased to hear that Matt is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

AM

Aliah Most

1y ago

Beware if you have a schedule to keep..It's great when they show up, 2nd no-call, no-show this year. I have been with them quarterly for years and will be switching to a different company.

Provider response

Hi Aliah, thank you for sharing your feedback. We are sorry you had a frustrating experience and that we didn’t match your expectations. We will be contacting you to address your concerns.

KB

Kendra Bruno

1y ago

Matt did our interior spray service today and was terrific… professional, thorough, and very nice. We greatly appreciated him! We have used Kona Coast Pest Control several times and have been quite pleased. The only reason I cannot give them 5 stars in this review is not related to service at our home, it’s the challenges with having our appointment(s) booked,, time changes after confirmation, etc., BUT their service is great and the treatment works. That’s really the most important thing!

Provider response

We’re pleased to hear that Matt is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.

RS

Raquel Saldana

1y ago

Philip Technician was wonderful as usual. Kind and prompt. Manny is awesome on scheduling…definitely need to CONFIRM appointments…when an appointment is incorrect please follow thru and don’t yell and scare customer on jobsite which has happened to me, BE PROFESSIONAL Nothing BUGS you…

Provider response

Hi Raquel, thank you for sharing your feedback. We are sorry you had a frustrating experience and that we didn’t match your expectations. We will be contacting you to address your concerns.

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