About this provider in Smyrna
Family owned business that started in 1978
Rating breakdown from customer reviews
4
25 reviews
Customer reviews for Barnes Termite & Pest Control
Kathy Schreckengost
I have been using them for 40+ years. I would never use anyone else.
Jeffrey Cummings
This company will scam you telling you they sprayed for you and you paid for a contract when in fact you didn’t. The wife/secretary lies to all the customers. I do not recommend this company at all.
Provider response
We have looked in our system and cannot find an account with your name. Please make sure that you are posting on the right company as there is also a Barnes Exterminating.
Jamie Post
I am happy with service I receive and would recommend to others
Dorothy Creech
Wonderful pests control been using their products for years thanks
Sabre Ormond
Greg Barnes has been servicing our property complexes for many years, and we are quite happy with his services and products. Definitely recommend for others in the nearby area.
Kristen Mullinax
Great service. Always on time.
Mike Blevins
Awesome people, awesome service, been in business a long time and very knowledgeable.
Provider response
Thank you for the review. We appreciate your business.
Jared Moore
Had someone come by for an estimate, he told me Barnes doesn’t offer any repair guarantee or insurance on their termite service. Every other company I’ve gotten a quote from does offer this, I’m very skeptical if y’all won’t insure your own products. Salesperson/company rep was very nice and professional and was honest and up front about everything so I do appreciate that.
Cliff Meeks
I have been using about 3 years. Prompt and great service. No pest of any kind since first visit
Ronda Finnell
Called 3 times Chad/Chris , do remember his name, came out and did approximately 10 minute termite inspection. I had to call to get him back out here to check the crawl space . He came back was here 2 minutes. I have called 3 times. Never called me back and never got a bill. SHAMEFUL AND Rude to potential customers
Provider response
Hello Mrs. Finnell, We do not have a technician by the name of Chris or Chad. I believe you have the wrong company. We also provide free inspections to potential customers so we would not send a bill just to do an inspection. If you did have one of our technicians, please call us so that we can discuss this matter. Thank you and have a great day.
Donna Nelson
Family owned and operated. Best Pest control I have ever had to deal with. I highly recommend Barnes.
Cathy Van Zandt
Was able to get products i needed. Friendly and knowledgeable.
Tra
Good customer service and very knowledgeable of the products that was needed to treat the bug problem I had.
Michelle Elder
Very professional. Work with your schedule
Lorraine Henning
Always helpful
Jonah Parish
Greg
Christine Leewaye
Bad employees
Bess Waters
Affordable and reliable service! I have used Barnes for two years at my Virginia Highlands home. I rarely spot any unwanted creatures indoors.
Tania Campbell
Their technicians would constantly skip at least 5 of my 18 bait stations, yet they would mark all 18 checked on their paperwork. Sometimes I would check the stations and the monitoring capsule would be totally empty. They also offer no damage warranty either. Certainly not worth $53 per quarter. I gave them multiple chances, but finally had to fire them.
Jim Herbst
You can't find nicer people to deal with than Barnes. They responded very quickly and did a wonderful job. They know what they are doing and do it well.
Adell Forbes
We've been using Barnes for a while now. Never had any issues with them, or the product. Always punctual & courteous! Our technician is Eric.
Arsalan Mallik
I am a home owner, Call them to do Termite treatment, Insects treatment, Gopher treatment. He quoted $800 when i said ok can you do it today he says well..... it will be 900 because your house is too big (house is 1900 sqft). I confirmed you will do all insects (spiders, crickets, roches) and Gophers and Termite treatment, he says yes. He goes into the house and comes out (4th time) and says well it will be $1000 for all flat and this is a discounted price. The stuff I use for termites is good for 7 years. I said ok go-ahead. He started the job by drilling into perfectly painted good walls for termite treatment. He sprayed lightly in and around the house. After the job demanded cash for payment only. I asked for a Termite certificated which he declined to give. Instead he gave me a hand written receipt on which you can barely read anything. He did not plug the holes that he made in the house and when i asked him to do that he goes well that will cost you $200 EXTRA. Now I am stuck with fixing my walls and repainting them. The stuff that he sprayed in the house for insects did not work at all. Insects are having house party. I used RAID and that worked immediately. If you are considering to use their service please do not email me and I can send you pictures of what I have gone thru.
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