About this provider in Rome
For more than 90 years, Cook's has proudly served homeowners and businesses across the Southeast. Every member of the Cook's team reflects the vision and values instilled from the very beginning by John L. Cook. That's why we're known throughout Rome for our integrity, community involvement, and commitment to…
Rating breakdown from customer reviews
4.7
518 reviews
Customer reviews for Cook's Pest Control
Sheryl A Weierbach
The customer service was great, from the initial contact to service provided.
Provider response
Thank you, Sheryl, for the fantastic review! It's wonderful to hear that the customer service was exceptional from start to finish. Your positive experience means a lot to us, and we look forward to serving you again in the future.
Frank Carlton
Reliable service and great technicians.
Provider response
Many thanks for the 5 Star review! If there’s anything we can do to improve our service, please let us know!
Jennifer Clark
I never have to worry about termites. I am well protected and I can see the job is done
Provider response
Thank you, Jennifer! It’s fantastic to hear that you feel well protected from termites. Knowing that the job is done right brings peace of mind, and it’s great to see your satisfaction. Your trust means a lot, and we’re here to ensure you stay termite-free!
Deedee Wyatt
He is always Awesome! Thanks
Provider response
Thank you, Deedee! It’s wonderful to hear that you consistently have a great experience. Your support means a lot, and we look forward to serving you again soon!
Teresa Rose
They are the best! Take care of all my problems if any arise which is mostly pesty fire ants keep me free and clear of all the rest. The termite service is awesome too. Thanks everyone.
Provider response
Hi, Teresa! We are so grateful for your 5-star review! We're happy when you're happy!
Tyris Shaw
Cook’s pest control is a very dependable, professional and friendly company
Provider response
Thank you, Tyris, for your kind words about our dependable and friendly service; we truly appreciate your support!
Taylor Walker
After having cooks for three years we finally got rid of the roaches. Unfortunately if you don’t have them come out and spray regularly they will cancel your account and make you pay your past bill which I just got in the mail a week ago! And charge you the setup fee again. 100% do not recommend this type of business handling
Provider response
Tyler, thank you for speaking with our local office and working out a plan to resume your service. We truly appreciate the opportunity to make this right.
Sherryann Collier
he listened to all my needs. And he answered all my questions and my concerns. He is very awesome and understanding my situation at my home.
Provider response
Thank you, Sherryann, for your kind words and for taking the time to share your experience. It’s wonderful to hear that your needs were listened to and that all your questions and concerns were addressed. Providing understanding and support is a priority, and it’s great to know it made a difference for you. Your positive feedback is truly appreciated!
P Edmund
Caleb is a very nice young man. He found a hornets nest hiding in an eave!
Provider response
Thank you, P Edmund, for the fantastic review! It's great to hear that Caleb's attentiveness helped identify the hornet's nest quickly. Providing exceptional service is a priority, and it’s wonderful to know that it made a positive impression. Your feedback is appreciated, and please don’t hesitate to reach out for any future needs!
Ansley Churchfield
I appreciate the communication, knowledge and quick service. Very helpful and happy to continue with our technician!
Provider response
Thank you, Ansley, for your wonderful feedback! It's great to hear that the communication and quick service met your expectations. The team is dedicated to providing knowledgeable support and is always here to help. Looking forward to continuing to serve you!
Tommy Grant
Very nice and had a great knowledge of his work.
Provider response
Thank you, Tommy, for the fantastic review! It's wonderful to hear that you found the service to be knowledgeable and of high quality. Your support is greatly appreciated and motivates the team to continue delivering the best possible experience. Looking forward to serving you again!
Brenda Smith
They always call in advance They are very respectful And do not panic when my Great Dane is outside!
Provider response
Brenda, thank you for the 5-star review! We will do our best to continue to earn those 5 stars with every visit!
Scottie Bates
My service guy always does a great job at keeping any creeping critters away from my home.
Provider response
Thank you, Scottie, for your outstanding feedback! It's wonderful to hear that the service team is effectively keeping those unwanted critters away from your home. Providing top-notch service and ensuring your peace of mind is always a priority. Your support is greatly appreciated!
Brenda Humble
I know i always get great service because I have no problems
Provider response
Thank you, Brenda, for the fantastic 5-star review! It's wonderful to hear that you consistently receive great service without any issues. Your satisfaction is a top priority, and feedback like yours motivates the team to continue delivering the best experience possible. Looking forward to serving you again soon!
Scott Garrison
Very much appreciate your time and great conversation with me. See you next time!!
Provider response
Thank you, Scott, for the wonderful feedback! It’s great to hear that you enjoyed the conversation and found value in your time spent here. Looking forward to seeing you again soon!
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Treatment and cost guides before you call
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