Provider profile

Protective Pest Control

4.9 stars from 155 customer reviews · 8211 Bama Ln Suite 2, West Palm Beach, FL 33411

  • 4.9 out of 5 stars
  • 155 customer reviews
  • West Palm Beach, Florida
  • Open 5 days/week
4.9
Rating
155
Reviews
Yes
Claimed
Yes
Website

About this provider in West Palm Beach

Since 1995, Protective Pest Control has been a trusted provider of pest control services in Palm Beach, Broward & Dade counties Florida. Our commitment to using the most advanced technologies and staying informed about the latest advancements ensures effective elimination of ants, rodents, termites, and other pests…

Pests handledspidersantsbeescockroachesanything
Praised forfriendlyprofessionalrespectful and professionalgreat staff
Methodsprotective pest controlthe solution he sprayed
Safetywere careful with my pets

Rating breakdown from customer reviews

4.9

155 reviews

5
149
4
4
3
0
2
0
1
2

Customer reviews for Protective Pest Control

GM

Georgia Mcgeeney

5mo ago

I used protective pest control for my 4 properties in Loxahatchee they do a great job on the exterior of the houses and an exceptional job on the interior no harsh smells and never see bugs.I used to have dozens of fire ant piles throughout my yards until I have protective pest control come out haven’t see a ant piles since. I highly recommend Protective pest control as I have for the past 2 years 👍

ED

Elizabeth Davies

5mo ago

Amazing company. Very professional. Sean is very very good at his job I highly recommend them. Great staff

H

Haz

5mo ago

My house is ant free! Thank you Shaun for your knowledge and effort! We are extremely happy with Protective Pest Control! Highly recommend!

Provider response

Thank you for taking the time to leave us a 5 star review. We strive for 110% in all we do and thank you for acknowledging this.

AS

Amie Simmons

5mo ago

Christina has been wonderful with helping me get scheduled for service. She scheduled me and let me know when they would arrive. They came and got the job done. I would highly recommend Protective Pest Control. And a huge thanks to Christina for all her help.

Provider response

Thank you, Aime for leaving a 5 star review.<br>Customer satisfaction is our number one priority.

DT

David Thomas

6mo ago

Your company’s customer service is outstanding especially Sandy and Lyndsay who have assisted me tremendously! Please thank them for me! David Thomas- an extremely satisfied customer!

Provider response

Thank you for your review!

VM

Virginia Maldonado

7mo ago

I have been a customer for over 24 years. The owner and his crew are all very professional and accommodating. If you see any bugs, bees, spiders, anything, they come out right away to address any issues you have. I can honestly say I have never had a bug after starting with them. Chris is an awesome technician. Very respectful and professional. Always represents the company well. Highly recommend this company

Provider response

Thank you for taking the time to leave us a 5 star review. We strive for 110% in all we do and thank you for acknowledging this.

ER

Ethan Ross

1y ago

Moved into a new house with an ant problem. These guys were able to come out within 2 days and take care of it. Our technician was super friendly and knowledgeable and took the time to explain what was causing the problem and gave us tips on how best to manage it. The solution he sprayed was odorless and non-toxic to humans. The annual contract is pretty reasonable. Highly recommend!

Provider response

Congratulations on the purchase of your new home. Customers are our number one priority. Thank you for taking the time and giving us a five star review.

JA

John Alex

1y ago

Very happy with Protective Pest Control. Always on time service technicians are polite and considerate and do an excellent job !!!! Would highly recommend!!!!!

Provider response

Thank you, John before leaving a 5 star review..<br>Customer satisfaction is our number one priority.

SB

Shawn Baker

1y ago

Excellent Service and Pricing. We had a major ant issue that i tried everything to resolve myself and once i gave up I called Protective Pest Control and serveral other pest control companies and Protective beat all the competition by at least 20% but the best part is our issues were resolved on the first treatment. I couldn't believe it. We signed up for their annual service plan (HIGHLY RECOMMENDED) and i have to say that their entire staff are really 1st class professionals. The techs that come out take their time and get the job done absolutely right. I can't say enough but they are excellent all the way around. We highly recommend Protective Pest Control. If you're considering their service you'll be very happy I can assure you.

Provider response

Thank you Shawn for taking the time to leave us a 5 star review. We strive for 110% in all we do and thank you for acknowledging this.

SM

Sandra Miller

2y ago

Cannot say enough great things about this company! They've been treating my house and lawn for 30 years! Prompt, reliable, honest, friendly and the most knowledgeable people in the business! My guy Shawn is a walking bug encyclopedia!!! You won't find a better company to treat your home and lawn! Always there when you need them🐜🦟🪳

Provider response

Thank you for being a valued customer throughout the years and for taking time to leave a Google review.

MC

Maria Ceballos

2y ago

This place is so effective and on it! They helped me get rid of pest so quickly and were careful with my pets! Cannot recommend this place enough!

Provider response

Thank you Maria for taking the time and leaving us a 5 star review. Customer satisfaction is our priority.

BW

Briana W

2y ago

Great service and lovely office staff 😊

Provider response

Thank you Briana for your 5 star review!

BK

Brandon Kempke

2y ago

I love working with PPC the service is great and the office staff is very friendly

Provider response

Thank you Brandon for your kind words and your 5 star review!

GS

George Sadej

2y ago

Provide professional pest services. The only comment I'd add is the repeated email billing notifications every month can cause confusion. I do not know of any other company that sends bills multiple times a month.

Provider response

Thank you for the review. We do apologize for the billing emails. Our system will auto generate them when a payment is due. Please call our office to discuss other payment options.<br><br>

JK

Jeannine Krieger

2y ago

Protective Pest Control has kept us pest-free for over 20 years, and I highly recommend them. On the few occasions when we have had ants return, Protective comes out immediately to take care of the pests at no additional charge (with the yearly treatment plan). Every person we have dealt with at Protective has always been courteous and helpful. If you're looking for a pest control company, you need not look any further, in my opinion!

Provider response

Thank you for your loyalty for the last 20 years. We take pride in all we do!

JH

Jeffrey Hall

2y ago

I have been a customer since 2002. The service and quality as always been outstanding. Their personnel is always helpful, pleasant and friendly. I would highly recommend tProtective Pest Control to anyone in need of the services they offer.

Provider response

Dear Jeffrey,<br><br>Thank you so much for your kind words and for being a loyal customer since 2002! We're thrilled to hear that you've consistently found our service and quality to be outstanding. Our team takes great pride in being helpful, pleasant, and friendly, and it's wonderful to know that this has made a positive impact on your experience. Your recommendation means a lot to us. <br><br>Best regards, <br>The Protective Pest Control Team

BB

Bob Boxold

2y ago

I have been a customer of Protective Pest for 5 years. They are great for pest protection and lawn care. We recently sold our home in Royal Palm Beach and moved to N Florida One of our selling points was we had the best lawn on the street. Our buyers reached out to find out who took such great care of our lawn. I hope they call Protective Pest. Bob

Provider response

Hi Bob,<br><br>Thank you so much for your kind words and for being a loyal customer for the past 5 years! We're thrilled to hear that our pest protection and lawn care services contributed to making your home in Royal Palm Beach stand out. It's wonderful to know that your buyers were impressed with the lawn, and we hope they do reach out to us as well. Best of luck with your new home in North Florida, and thank you again for your support!<br><br>Warm regards,<br>The Protective Pest Control Team

BC

barbara curcio

2y ago

Chris Lobo is my service person and does a fantastic job. Always personable and asks if I have any concerns. Does a thorough job. Thanks Chris!!

Provider response

Thanks, Barbara! We really appreciate your 5-star review! We're delighted to hear Chris did such a thorough job.

SA

Santiago Auditore

6y ago

Paid for their service, had to go and spend additional money buying pest control products as I was constantly finding spiders, earwigs, ants and roaches inside the house. Called them to ask for a visit and they said that they had come 2 weeks ago and it was my problem. I would not recommend this business to anyone, pay a little more and get a different company that understands good customer service.

RL

Rene Lopez

7y ago

We have had Protective treating our home and property for nearly 10 years and rarely had issues across that span of time but, something changed over the last couple of years. Our home gets treated annually and not too long after this year’s treatment we began seeing small roaches inside. Never before had this happened. We called Protective and they came out again and the problem did eventually get better after they left roach and ant traps out....not sure why the initial products didn’t work? About 4 months ago, we had issues in a small area of the lawn that Protective identified as a fungus. They charged to come out to treat the problem however, the problem continued and ultimately has spread to nearly the entire yard. Finally my wife called with concern and spoke with the owner Richie about the continued problems. Interactions with Richie are typically argumentative and defensive. This time was no different and he spoke in a condescending and off putting manner that is absolutely an unacceptable way to speak to customers. The treatment costs between the house, the yard, hedge, and the ornamentals - is about $2,000 a year. Considering that our home is about 2,700sq ft with a lawn primarily only up front as we have a pool covering nearly the entire back yard - we spend considerable monies to ensure we receive the highest quality product and service. We’re not getting it anymore. I spoke with Richie about the worsening issue — he explained that this was something common that I’d have to essentially live with and that he could really do nothing about. His technician would look at the lawn on the next scheduled visit. Really? That’s not at all customer service! It was a small problem that has now consumed the yard and is a BIG problem. We’ll likely have to replace our entire front lawn! All because the technician missed something but mostly because the owner doesn’t care what his customers are saying. Great companies are great for their consistent delivery of service and because they handle things when they go wrong.... Protective has been inconsistent and the way they’ve handled problems is not acceptable for loyal, paying customers. Buyer beware!

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