About this provider in West Palm Beach
At Nextgen Pest Solutions, we take a different approach to pest control in Florida and Georgia. As a veteran-owned company, we are committed to employing former service members, using the latest pest control technology, and providing effective, long-lasting solutions to keep your properties pest-free.
Rating breakdown from customer reviews
5
766 reviews
Customer reviews for Nextgen Pest Solutions
Pierre E. Ulysse (Pierre)
Mosquito levels decreased dramatically thanks to Max’s precise treatment
Heather Cousin
Great company and very responsive. Mario was helpful and took care of our issues promptly. Thank you!
Provider response
Thank you, Heather! We truly appreciate your kind words about Mario’s prompt assistance. Our team is dedicated to providing top-notch service, and it's wonderful to hear your needs were met swiftly.
Stavra Kalina
As always. They arrived in a timely manner and were professional and informative.
Provider response
Thank you for your kind words and for rating us 5 stars! We're pleased to hear that our team was able to arrive promptly and provide professional, informative service. We look forward to serving you again in the future.
Courtney Thomas
Very attentive and approachable!
Provider response
Thank you for the kind words! We’re so glad you found our team attentive and approachable. We truly appreciate your trust in Nextgen Pest Solutions for your pest control service!
Lindsay Pelosi
Mario and Jesus are hands down the best technicians at Nextgen Pest Solutions. Mario has years of experience and deep knowledge in his field. You really see it show in the quality of his work. Both men are professional, efficient, and always take the time to explain everything clearly — which is something I really appreciate. They get the job done RIGHT while making sure you feel comfortable and informed throughout the process. If you’re lucky enough to have Mario and Jesus as your technicians, you’re in the best hands. Highly recommend!
Provider response
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our technicians, Mario and Jesus. At Nextgen Pest Solutions, we strive to provide knowledgeable and professional service, and it’s great to know that our team delivered just that. We truly appreciate your recommendation and look forward to serving you again in the future.
Daniela Hall
I had a great experience with NexGen Pest Control, thanks to Jesus! He was extremely professional, personable, and thorough throughout the entire service. He made sure to treat every area of my home carefully, getting into all the crevices and spots that are easy to miss. I was extremely confident after he finished treating my home—it was clear he takes pride in doing the job right the first time. I truly appreciate his attention to detail and friendly attitude. I’m very happy with the service and will definitely be using NexGen again. Highly recommend, especially if you get Jesus!
Provider response
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience and that you were impressed with the care and professionalism provided. We strive to ensure every service is thorough and meets your expectations. We look forward to serving you again in the future!
Tony Fernandez
Had the pleasure of getting taken cared of by Crystal. She was very professional, courteous, and made sure to answer any questions I had of the service I was going to get to ease any doubts I may have had. I’d recommend her if you’re looking for someone to be attentive of your concerns and who can follow up with some solutions and answers.
Provider response
Thank you so much for sharing your positive experience. We're thrilled to hear that our team member provided you with attentive and professional service. Your recommendation means a lot to us, and we look forward to assisting you with any future needs. Thank you for choosing Nextgen Pest Solutions.
Sheryl Hershkowitz
Jesus’ was a gentleman and very efficient. He took the time to explain to me what needs to be done. Very nice man.
Provider response
Thank you for your kind words and for sharing your experience with our team member. We are delighted to hear that you received professional and courteous service. Your satisfaction is our priority, and we are grateful for your support.
Loki
Mario helped me with a bug problem, was super friendly, patient, and explained everything so well. My home already feels so much better. I’d definitely recommend him!
Provider response
Thank you for the kind words and recommendation! We’re so glad Mario was able to help with your bug problem and provide friendly, patient, and professional pest control service. It’s great to hear your home already feels better. We truly appreciate your trust in Nextgen Pest Solutions!
Alexander Palmer
Thank you Max for your awesome service and keeping your word and respecting the time frame you promised to keep.
Provider response
Thank you so much for your kind words about Max! We’re glad he provided awesome pest control service, kept his word, and respected the timeframe he promised. We truly appreciate your trust in Nextgen Pest Solutions!
Brieanna Iacono
I highly recommend Mario for pest control services. He is professional, reliable, and incredibly knowledgeable about what he does. From the moment he arrives, he takes the time to thoroughly assess the situation, explain the problem clearly, and walk you through the best solution without any pressure.
Provider response
Thank you for the wonderful recommendation! We’re so glad to hear Mario provided professional, reliable, and knowledgeable pest control service. Taking the time to thoroughly assess the issue and explain the best solution without pressure is exactly the kind of care we strive for at Nextgen Pest Solutions. We truly appreciate your trust and support!
Brandon L
Had a serious ant problem and tried everything, Mario came by and got to the root of the issue and within hours HUGE difference. Great professionalism, highly recommend.
Provider response
Thank you for sharing your positive experience! We're delighted to hear that Mario was able to address the ant problem effectively and professionally. It's wonderful to know you noticed a significant difference within hours. Your recommendation means a lot to us!
Dana Conrad
I came to see an elderly family member in Florida. We noticed some wood debris and a possible carpenter ant issue, so I googled pest control in the area and read the reviews for Nextgen and thought they were great. I decided to call and they sent out Mario. He was friendly, thorough, he knew what he was doing and handled it before it became a bigger problem. We def will be spreading the news if anyone has any issues. Thanks so much for all the help!
Provider response
Thank you so much for your wonderful feedback! We are delighted to hear that you had a positive experience with Mario and our services. Your praise and kind words mean a lot to us. We appreciate your support and are glad we could assist with the carpenter ant issue. If you ever need any further assistance, feel free to reach out. Thanks again for choosing us and for spreading the word about our services!
Brittany
Mario was awesome and accommodating. He explained the treatment and how the bait is placed strategically, will be calling these guys back for any future pest problems!
Provider response
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service and that Mario was able to assist you effectively. We are always here to help, so please don't hesitate to reach out if you have any future pest concerns. Looking forward to serving you again!
Melissa Castellanos
I tried every over the counter products for our drain flies, and it was just a waste of money. Finally, I called NextGen, and they sent Mario out. He was professional and really knew exactly what to do, and got to the root of the problem quickly. Hiring NextGen was absolutely worth it no more drain flies!
Provider response
Thank you for your wonderful review! We're thrilled to hear that Mario was able to effectively resolve your drain fly issue and that you found our services valuable. We are committed to providing excellent service and it's great to know that our efforts made a difference. If you need any further assistance, don't hesitate to reach out.
richard torres
Mosquitoes were taking over our yard, so we called Nextgen pest and they sent Mario out. He was super, thorough and now we can actually enjoy our backyard again. Definitely going to be calling them back for monthly follow ups moving forward.
Provider response
Thank you for your wonderful feedback! We’re thrilled to hear that Mario was able to help reclaim your yard from mosquitoes. Our team is always ready to provide thorough and effective service, and we’re glad you can enjoy your backyard again. We look forward to continuing to serve you with our monthly follow-ups. Thanks for choosing us!
Steve Fish
We had a bad ant problem that started outside and was making its way inside. Mario from NextGen came out, quickly identified the source, and treated both the exterior and interior. The results were amazing, and our home is ant-free now. I’d definitely use NextGen Pest Solutions again
Provider response
Thank you for your wonderful feedback! We're so glad to hear that Mario was able to take care of your ant problem effectively. Ensuring your home is pest-free is our top priority, and it's great to know you're happy with the results. We look forward to serving you again in the future!
Brad Bishop
Jesus was on time and did an excellent job of removing the raccoon from the property. I would highly recommend Jesus and Nextgen
Provider response
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Jesus and appreciate your recommendation. If you need any further assistance, we're here to help!
Rafael Ramirez
Centipedes around floor drains disappeared after Maximiliano’s thorough treatment
Provider response
Thank you for taking the time to share your experience! We're delighted to hear that Maximiliano’s thorough treatment resolved the centipede issue around your floor drains. If you need any more assistance in the future, feel free to reach out to us. We appreciate your feedback and your trust in our services!
ANA CASTELLANOS
I feel safe in my home again
Provider response
Thank you, Ana! We're so glad to hear you're feeling safe in your home again—that's exactly what we aim for. It looks like the 1-star rating may have been accidental, but no worries if not! We're just happy we could help. Thank you for trusting Nextgen Pest Solutions!<br>
Will Reyes
. Max did an outstanding job with termite control at our home.
Provider response
Thank you, Will! We're glad to hear Max did an outstanding job with your termite control service. It looks like the 2-star rating may have been unintentional—if that’s the case, no worries at all! We're just happy you were satisfied with the service. If there’s anything more we can do, feel free to reach out. Thanks for choosing Nextgen Pest Solutions!<br>
Nicholas DeVito
I have no idea how this company has so many 5 star reviews. The communication is terrible, there were multiple days where they were supposed to show up and did not, and when they finally did come they couldn't catch a single Iguana in our entire HOA. Very disappointing.
Provider response
Thank you for your feedback, Nicholas. We’re truly sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide, and we apologize for the missed appointments and lack of results. Iguana control can be particularly challenging, but that doesn't excuse the communication issues or missed expectations.<br><br>We’d appreciate the opportunity to make things right—please feel free to reach out to our office directly so we can address your concerns in more detail. Thank you for bringing this to our attention.<br>
yoslin hernandez
Mosquito control by Max worked really well. Backyard evenings are enjoyable again.
Provider response
Thank you, Yoslin! We're so glad to hear Max's mosquito control treatment made a difference and that you're enjoying your backyard again. It looks like the 1-star rating might have been an accident—if so, no problem at all! We're just happy you had a positive experience. Thanks for choosing Nextgen Pest Solutions!<br>
Jay G
On my initial visit I requested a morning appt twice. Its 1 PM and still have not got a call. Very unprofessional.
Provider response
Jay, thank you for bringing this to our attention. We’re very sorry for the inconvenience and for not honoring your request for a morning appointment. This is not the level of communication or professionalism we aim to provide. We would like the opportunity to make this right and get your service rescheduled at a time that works best for you. Please let us know how we can make this right, we have tried reaching out as well.
Pedro Rosales
Good service Maximiliano
Provider response
Thank you! We’re glad to hear you had a good experience with Maximiliano. We appreciate you choosing Nextgen Pest Solutions!
Christina Ecker
Edited on 11/14/23 Service has gone downhill in the last 6 months. I was told a technician was coming to my home for my bimonthly service yesterday and no one showed up. No call, no text, no notification. I tried multiple times to call and no one answers the phone. After wasting a whole day for their technician to come they refused to reschedule at a time that was convenient for me. Contract canceled! I called Nextgen Pest Solutions this morning due to ants we’ve been seeing in our home. They were able to give us an appointment the same day. Our technician Steve was very accommodating for the time frame I requested and called to let me know his estimated arrival time. He was very thorough in his inspection of my home and clearly communicated the plan for eradicating our pests. Highly recommend Nextgen Pest Solutions!
Provider response
Thank you for sharing your recent experience with NextGen Pest Solutions, Christina. We sincerely apologize for the inconvenience and frustration you encountered with your previous pest control company. On the other hand, we're thrilled to hear about your positive experience with our technician Steve and his quick action in addressing your ant problem. We pride ourselves on prompt service, clear communication, and thorough inspections like the one Steve provided.<br>Thank you for your recommendation. Please don't hesitate to call us for your pest control needs in the future!
Heather Restivo
Unfortunately, Nextgen hasn’t been able to get our ant problem under control. We had pest control before (with good results - ants were rarely seen) and we decided to change, but we are rethinking that decision because the ants have never been worse. Not only has Nextgen been to the house 2 x (3rd tomorrow) but the ant problem seems worse. The tech keeps telling me it’s the trees in our yard, but the trees weren’t an issue with the other company. Also, I requested a different technician since this one isn’t able to get the problem under control and the company insists it is the only tech available. Super frustrated!!! How hard can this be?
Provider response
Thank you for reviewing your services with us Ms. Restivo. We are sorry to see that the treatments do not seem to be working, but remain confident this round of treatments will be more successful. We have you scheduled for a service today, so please be sure to talk with our technician regarding additional steps you can take to eliminate your ants. We are here for you if you have any questions, thank you again.
Vivienne Jager
They simply stopped showing up. Can’t say the quality was very good as the problem still existed 6 months later but to simply stop showing up is extremely unprofessional. I think I’m better off. No service and no quality.
Provider response
Hi Vivienne, we do not have an account registered under your name as a customer of Nextgen Pest Solutions. If you think this is a mistake, please get in touch with us at (561) 464-6214. Thank you!
Matthew Gaffney
We just started with this company, so I don’t have a first-experience other than the very first visit. It will take a little while to have a real effect on the mosquitos. They came recommended from a friend, who has had a very good experience with the service.
Provider response
Matthew, thanks for the review. We appreciate it very much. We are here for you if you have any follow-up needs for your mosquito treatment. Thanks for choosing us to service your property!
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