About this provider in Vero Beach
Ian Morgan, the founder of HomeShield, had a dream of owning a company one day. Early on in his career he worked for another pest control company and saw that his ideas could really make a difference. He wanted to change the pest control industry for the better, so he got to work. In 2009, he started HomeShield Pest…
Rating breakdown from customer reviews
5
382 reviews
Customer reviews for HomeShield Pest Control
Melody Alarie
Jon is an excellent service representative. He always does what I ask him. He’s a very personal person and I enjoy working with him!
Provider response
Melody, your feedback about Jon’s attentive and personable approach means a lot. We’re glad you value working with him!
Tim Daley
John Owen was extremely knowledgeable and explained throughly the steps he takes in treating and servicing both the interior and exterior of the home.
Provider response
It’s great to hear that John’s expertise in HomeShield Pest Control services provided clarity about both interior and exterior treatments during your experience with us.
JACK CAMARATA
Today is only the third visit since I switched to Home Shield Pest Control. At all times John served my needs very well. From the first visit, I saw a decrease in bug activity and I have not seen any kind of incursions into my home. I hope John will main my service tech because I enjoy having a rapport and build a history with any one who works on my property.
Provider response
John appreciates your trust and ongoing partnership, Jack. We’re grateful you notice the difference and value building a rapport with your service tech.
William Hammer
Always does a great job. Very nice guy.
Provider response
William, we appreciate your trust in HomeShield Pest Control. Thanks for recognizing our team's consistent work on your property.
Kayla Louis
John is great! He explained everything and was extremely through!
Provider response
Kayla, thanks for highlighting John's detailed explanations and thorough approach. We value your feedback and appreciate your trust in our service.
Kevin MacKenzie
Great service!!!!! Never a problem
Provider response
We're glad to hear about your positive experience with John and appreciate your feedback.
Lawrence Gotti
Great experience with technician John. Friendly and through.
Provider response
Glad to hear John provided a friendly and thorough experience. HomeShield Pest Control values skilled technicians for effective and reliable service.
Ralph Terrell
John is very professional. Concerned about his customers.
Provider response
John's professionalism and customer concern are valued at HomeShield Pest Control, ensuring you receive the best service experience possible.
Leslie Gilfillan
Above and beyond great service
Provider response
Leslie, we appreciate your comment about the outstanding service. Thanks for trusting us with your needs.
Cindy Zanardi
John does an excellent job 👍
Provider response
Cindy, we appreciate your feedback. John is grateful for your recognition and takes pride in delivering outstanding pest control service.
Barbara Lioi
John was extremely polite and did a fine job in treating my outside.
Provider response
John’s professionalism reflects the high standards at HomeShield Pest Control. We appreciate your recognition of his efforts in treating your property’s exterior.
George Colon
John is always helpful, courteous, knowledgeable and above all very respectful.
Provider response
George, thanks for highlighting John’s professionalism and respect. Your feedback reminds us why our team matters at every visit.
Kimberly Clayton
Always personal and very informative about what is being done
Provider response
Kimberly, thank you for highlighting our informative and personal approach. We value your trust in us.
Alexia Akuchie
John has given me and my family such a piece of mind! We moved into a home where there were bugs, fleas in the yard, amongst other things… John took care of all of them within a few visits! He is excellent! He is always on time, very communicative, and a cool guy to talk to. I would highly highly highly recommend John to anyone looking for someone to control pests.
Provider response
Alexia, your recommendation means a lot. We're glad John's thorough approach brought reassurance and comfort to your family's new home.
Alexia Byrnes
John is always timely, kind, and a pleasure to have over! He works very hard and efficiently, making him the best pest controller!!
Provider response
Alexia, we appreciate your praise for John's dedication and positive presence. Thank you for letting us know he’s making a real difference.
Manuel Garcia
Great customer service.
Provider response
Manuel, your feedback means a lot. We value providing attentive service to everyone we help at HomeShield Pest Control.
Namira Abdulgani
Big thanks to John for the excellent service! He was super efficient and the treatment worked exactly as promised. Easy to work with and very reliable.
Provider response
Namira, we appreciate your recognition of John's efficient and reliable service. Glad the treatment met your expectations and was easy to coordinate.
Melissa Hinklein
John from Home Shield was on time. Very professional and friendly. Great job in and out the home with spraying. Also, a great discount. Thank you again John!. Would highly recommend this company and ask for John
Provider response
Melissa, thanks for highlighting John's professionalism and attention during your visit. We appreciate your recommendation and are grateful for your thoughtful words.
Regina
John is very professional and cordial. John takes time to explain pest control of various pests. He is pleasant and presents himself well.
Mike Bagood
Antione was an incredible tech. He was timely, professional and knowledgeable. He was such a pleasure to work with, I was happy to learn from him. Edit: adding feedback to this companies comment. After some research I can confirm Home Shield is the least knowledgeable pest control service in my area. They continue to charge or fix problem but pest issue persist. Service and customer care is lacking beyond what this review can hold. I’ll be glad to stop my relationship with this company.
Provider response
Mike, we have a 100% satisfaction guarantee and take great pride in our 5-Star reputation. We’re sorry to hear that your experience didn’t reflect that standard. We truly appreciate your feedback and hope to have the opportunity to serve you again in the future.
MzSandy Dixon
They charge $250 and gave me a $150 “discount” because I found them on “google”. When I had to close my account for moving where there is already pest control and couldn’t take the service with me… they charged me the $150. BE AWARE for the “discount” they will not honor it!!! And they didn’t even do a follow up I had to call them to come back out.
Provider response
Sandy, thank you for your feedback. We’re sorry to hear about your experience and apologize if our terms weren’t clear when the initial discount for your ongoing agreement was offered. We appreciate your business and hope to have the opportunity to serve you again in the future.
Fran reid
Ricardo, my service technician, you've been an absolute gem to work with! Over the past years, you've consistently shown thoroughness, kindness, and a genuine passion for your work. You're not just a technician - you're a trusted advisor and a shining ambassador for your company. Your dedication to finding the best solutions for my needs has impressed me time and again. I'm so grateful that I've had the pleasure of working with you, and I'm thrilled to have expanded our partnership to include a second property. Your attention to detail and commitment to excellence have truly made a difference. Thank you for being an exceptional professional and an all-around wonderful person!
Provider response
We're thrilled to hear about your positive experience working with Ricardo from HomeShield Pest Control. It's great to know his dedication made such an impact!
Polly Pyle-Carterd
Ricardo is prompt and always lets us know he’s going onto our property. I just wish he could time the visit so it wasn’t going to rain right after he sprays.
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Treatment and cost guides before you call
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