Critter Control of Greater Tampa

Used them before and had them reinspect my home for bats. Quick and timely response. Highly recommend them.

I've used Critter Control 3 times now. Each time the service was great! Austin is knowledgeable and professional. Knows what he's doing!

Austin was excellent. Very professional and efficient. I would strongly recommend Critter Control for any critter issues.

Myra is very knowledgeable and explained our issues we are having in great detail. I highly recommend this company. I have used them in Massachusetts too!

Excellent service, provided by the same technician makes analyzing the level of activity consistent. Our technician, Coren, is knowledgeable, thorough, and personable. I highly recommend Critter Control.

The first visit went fine but the 2nd one never happened, no call no show had to call the office to find out when the technician was coming & technician said I wasn’t on the schedule for that day & his truck broke down & was unable to make any way. If I didn’t call I never would have known they weren’t coming. Canceled the service completely hired another company.

Very good consistent service

Matt came to the house for a consultation. He showed up on time, was very professional, courtesy and extremely knowledgeable. He also gave us helpful preventative tips to prevent any future critter encounters! 10 out of 10 service - Highly Recommend!

We had a very difficult attic restoration project that involved extensive work and coordination with HVAC work that also needed to be done. Squirrels and Rats had caused significant damage to our HVAC system. The HVAC contractor advised us that the attic was in really bad shape and needed to be remedied before we consider replacing our AC. Critter control first took the steps needed to assure "critters" were no longer in that space and prevent any future re-entry. After that was complete, all of the existing insulation in the attic was removed. After removal of the insulation, the HVAC company completed the work of replacing all duct work and installing a new AC unit. After the HVAC work was completed, Critter Control returned to complete disinfection of the space and installation of new R30 insulation. I was worried that my Critter elimination and attic restoration project would require dealing with multiple contractors and be a major time consuming challenge and painful process to get accomplished. Critter Control made it a one stop shop, turn-key project. Pricing was very fair. They were also flexible and fair in adjusting scope and timing as the project demanded. I am sorry if you are faced with restoring an attic, like my family was, but I am excited to recommend Critter Control as a 1 stop solution that does very difficult work with high quality results.

I've used critter control several times with great success. They show up on time. This time Myra showed up early and between her and Austin my problem was resolved. Thanks guys!

For such an unpleasant problem, this was a terrific customer experience. Myra was just awesome! Austin was SO helpful. Creon was a delight. The communication and promptness was superb. I'm so happy they immediately scheduled me and then thoroughly completed the work. I strongly recommend Critter Control should you require their services.

If I could I would rate them no stars for customer service I would. We have been clients for several years. The technicians, who constantly change, generally do a good job but only call the day of service. After our last service call we received an invoice which was 45% higher than normal. Called immediately and requested an explanation. Was advised we would receive a call from a supervisor as no explanation could be given. Never received a call back. Followed up with several additional calls without any response. We have since cancelled our service via registered mailed. Beware.

The people that come to your home are very prompt, polite and professional. The Office staff absolutely will make you question yourself. She is rude, and dismissive. Actually told me that I had been a problem paying my bill and it was the previous owner of house.

Austin is great . Professional and efficient. Thank you!

My parents paid $2500 dollars to have rats removed from the "newly renovated" house that they bought in Dade City and this company didn't do a damn thing. All they did was come dick around the property for 5 minutes or less. EVERY TIME THEY WERE THERE! My parents are still dealing with this issue and I am them with it. AVOID THIS COMPANY AT ALL COSTS. I am reporting them to the better business bureau.

This is the worst service. I got 3 quotes for pest removal from three different companies. CC came right in the middle and the sales guy was great, made me feel like they really were the best service I could go with. That quickly dissolved. What was supposed to be a 5-8 week event, turned into a nearly 5 month long ordeal. The tech would show up unannounced, miss appointments, come hours later or not at all, would schedule times, forget the times, ask for reminders, etc. The boss was supposed to come out after several weeks of no results, which he did, but never announced himself as the boss. He simply said he was covering for the tech while he was out of town, did no 'extra' tricks to get rid of the fruit rats, and never followed up. I sent an email outlining my complaints after a few weeks and never received acknowledgment or a response. In March, they just stopped showing up. A month later, I get an email that they're charging me for the remainder of my service, again with no real conclusion, follow up, or even coming to collect their traps. I still have a rat living under the house and now I'm out several thousand dollars with little to show other than major frustration, disappointment, and holes in my ac vents where the critter seems to be running amuck. TLDR: I wouldn't recommend this company if they were the last ones to offer the service. Terrible customer service, no follow through, lack of communication, all around awful experience.

Critter Control of Tampa again shows why one should NEVER consider doing business with them. Run to another provider. We paid $4,231 for them to do about 3 hours of labor on a 30 X 45 house with about 16 areas (4' X 1') that needed screens and the front and back deck (back is under construction) Our account was turned over to collections after I have paid the full balance. To be fair, I didn't pay the 2nd half due to the poor workmanship and the trapping of a live oppossum under the house after repeated assurances that they would not seal the area that they did (it did not end well for the oppossum and her babies). We have used multiple service providers and this is absolutely the worst experience ever. Challenge is - they have $975 on credit toward future work that I will plug my nose while they do the work. Run

Used them before and they were good, this time we had them out for dead animal removal and in less than 20 minutes they determine it was under pool deck and they could not get to it. Technician said there would be no charge, well we were charged the whole 500 dollars with nothing being done. I don’t mind paying some for the effort but not the whole thing. Called them to ask about this and I was told management would call back…never did. Technician was nice, receptionist was rude…so needless to say I would not recommend this place.

Experience was not good. Technician spent about 3.5 hours here, trapped an opossum under the house, left gaping holes between the house and the 16 screens he put on the house, didn't bury the screen the 6-8 inches 'that is required to keep the rodents out' and charged $4,150 for the work. You decide.

Even though I signed up and paid for a year of pest control service (separately from attic check up), this company refused to honor the over $550 I paid them for the yearly service and continued to bill me and threatened to send me to collections! I asked several times what I paid for and never received an answer! Don’t deal with this company!

My mom's house reeks of a nauseating dead animal stench, prompting her to hire Thomas Hanson for removal. Shockingly, all he managed to pull out was some old fur and rat poop, completely overlooking the real source of the putrid odor. The living conditions are unbearable, and despite shelling out $400, they refuse to come back and rectify their inadequate job. It's infuriating that my mom wasted money on a service that not only failed but displayed disregard for customer satisfaction. Update: no response from this company. We had a different company come out and they were able to remove the dead opossum. I believe a refund is in order. This company takes advantage of old ladies.

Charged me 9 thousand dollars, promised 2 year warranty,now when i call them because i have a rodent problem 1 month into my warranty, they are telling me now they cant help me. Guy came in, said he would set traps in my attic, only placed 1 trap, he also said he would come every other day to check the traps, has not come backml. Very unhappy with the service.