About this provider in Tallahassee
Capelouto Termite & Pest Control delivers reliable pest control and termite solutions for homes and businesses in Tallahassee, FL. We combine proven treatments with customized protection plans.
Rating breakdown from customer reviews
4.9
860 reviews
Customer reviews for Capelouto Termite & Pest Control
Lucy Ciaravella
Jim is always very kind and professional! Very respectful of my property !
Provider response
Your satisfaction is our priority! Thanks for the amazing review, Lucy Ciaravella.
Murthy Puvvada
Termite bond renewed end of May, home sold beginning of July. Capelouto not wanting to return the premium paid. I will never do business with Capelouto again.
Provider response
Hi Murthy Puvvada, thank you for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience and regret that we missed the mark here. Your business is important to us, and we would love the opportunity to correct this. Please contact our office and provide the name on your account, a phone number we can reach you at, as well as your service address so our management team can look into this.
Lucy Bilbro
Very good service with follow-up and updates. Highly recommended.
Provider response
Your positive review is the best compliment! Thank you for being a customer.
Gary Gratt
Representative is ALWAYS so nice
Provider response
Thank you for supporting us! We're thrilled you had a great experience.
Gwendolyn Freeman
The technician is always friendly and professional.
Provider response
We're thrilled you had a great experience! Thanks for being a customer!
Artis Gray
Met Chris and he was wonderful. He explained everything he was going to do. He was very personable and worked very hard hard.
Provider response
Artis Gray, we're so grateful for your positive review! It means a lot to our team.
Billy Hendrix
As always, Taz is a professional and a great person.
Provider response
Thank you for supporting Capelouto Termite & Pest Control! We're thrilled you had a great experience.
carole towcimak
Very polite and super efficient
Provider response
We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!
Vicious Fish
I Had to cancel my contract because of extremely poor service. They performed very minimal work and refused to provide adequate interior extermination as required by their contract. Would never recommend this company.
Provider response
Hello Mr./Ms. Vicious Fish. I am Paul Rushing, the Branch Manager with Capelouto Termite & Pest Control here in Tallahassee, FL. It is very unfortunate news to hear that you have received poor service from our organization. I would love to speak with you to go over your concern in detail if you would like to reach directly out to me at 850-228-7455. Please feel free to contact me any time as I would want to use your recent concerns as an opportunity to make us even that much better. I am hopeful that you will give us the opportunity to address your concerns. Thanks again, Paul.
Nashua Gallon
I have been with Capelluto for some years now and my tech Taz has been awesome at what he does keeping the bugs away! I would definitely recommend them!
Provider response
Hi Nashua, thank you for taking the time to review us and for letting us know that Taz provided exceptional service! We will be sure to notify their manager.
Elton Gumbel
Chris was amazing. Great service with patience & passion for the job. Great experience
Provider response
Elton Gumbel, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.
Mike Conway
Keith Brooks is the best!!!
Provider response
We’re pleased to hear that Keith is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.
David Tranchand
Regular every other monthly service.
Provider response
David Tranchand, thanks for leaving such a wonderful review. Customer experience and satisfaction are our top priorities.
Clark Byrd
Jim is always friendly and helpful, hopefully solved my ant problem today
Provider response
Hi, we are delighted to see this rating! Have a great day!
walter davis
Services were impeccable! Quality customer service. Professionalism, mannerism, pest control knowledge and quality of work was exemplary!
Provider response
We love hearing from our satisfied customers. We look forward to continuing to provide excellent service. Thank you for being a valued customer!
Barbara Mason
Tax ID always helpful and friendly. My favorite bug man!
Provider response
Your review makes a difference! Thank you for being a valued Capelouto Termite & Pest Control customer!
Herbert Thomas
Always a 5 star review with every service, thank you. "Always professional"
Provider response
Thank you for supporting us! We're thrilled you had a great experience.
Richard Chin Shue
Called Cody for follow up inside spray. He responded in a timely manner and was able to fit me in his busy schedule. Very courteous and efficient.
Provider response
Hi Richard Chin Shue, we’re so happy to hear we exceeded your expectations. Thank you for taking the time to leave a review.
Keith Dees
great service... no bugs
Provider response
Your positive review is the best compliment! Thank you for being a customer.
Varna Mitchell
I have been with Capelouto Termite and Pest Control for several years, very happy I decide to give the company a call, the services are great.
Provider response
Hi Varna, thank you for leaving feedback. We always aim to provide excellent service and love to hear when we’ve hit the mark!
marc brown
Capaluto is the best, they are so professional, great customer service and will work hard to keep your home healthy, and bug free. They are the best. Thank you and my Tech Wes Reed was the best , efficient and very detailed and great customer service
Provider response
Hi Marc, thank you for taking the time to review us and for letting us know that Capaluto provided exceptional service! We will be sure to notify their manager.
Carl Crawford
Wes is the best! He lets us know when he’s coming, on site and if there is anything special uncovered in his visit. Please keep him on this route.
Provider response
Hi Carl, thank you for taking the time to review us and for letting us know that Wes provided exceptional service! We will be sure to notify their manager.
Karen Allinder
Capaluto always does an amazing job and Chris is an amazing technician
Provider response
Thank you for supporting Capelouto Termite & Pest Control! We're thrilled you had a great experience.
Dottie Kirkland
Taz from Capelouto is very friendly, thorough and professional. I have a bi-monthly service
Provider response
Thank you for supporting Capelouto Termite & Pest Control! We're thrilled you had a great experience.
Jim Pittman
Taz is great! Calls to check in before he shows up and is very thorough.
Provider response
Your positive review makes our day, Jim Pittman! We look forward to serving you again soon.
Valerie Thrower
Taz and all the staff are awesome!
Provider response
Thank you for choosing us for your pest control needs. We love hearing from our valued customers and look forward to providing top-notch service.
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Treatment and cost guides before you call
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