Precision Pest Defense LLC - pest control

Precision Pest Defense LLC

Verified
★★★★★4.9(282 reviews)

23208 Adela Ave, Port Charlotte, FL 33952

Open 7 days, Early hours

About Precision Pest Defense LLC

Precision Pest Defense LLC provides professional pest and property care across Southwest Florida, serving Cape Coral, Fort Myers, Naples, Sarasota, Bonita Springs, Venice, and surrounding Gulf Coast communities. Our services go beyond pest control, including dryer vent cleaning, mosquito stations, lawn care, bee removal, and wildlife control. From eliminating ants, roaches, rodents, bed bugs, termites, and mosquitoes to protecting lawns and keeping homes safe, our licensed technicians deliver precise, effective, and eco-conscious solutions year-round. Count on us for reliable, respectful care that lasts.

Pests handledants
Praised forfriendlyknowledgeableprofessionalrespectful

Rating Breakdown

4.9

★★★★★

282 reviews

5
278
4
0
3
0
2
1
1
3

Customer Reviews (29)

L
LG1mo ago
★★★★★

From the 1st time that I inquired about transferring to Pecision Pest I have been treated very professionally. Both Mike and Derrick are always on time, very kind and respectful, and genuinely know their business. So happy we recently made the switch to Precision. Lynn and Marc T.

Response from Precision Pest Defense LLC

Lynn & Marc!! 💥🙌 WOW — thank you for this amazing review! From the very first inquiry to switching over to Precision Pest Defense, we love hearing that you’ve been treated professionally and with care. 🐜💛<br><br>Mike and Derrick will be thrilled to read your kind words — punctual, knowledgeable, and respectful service is exactly the standard we set every single visit. Customers sometimes call us the “pest police,” but really, we’re your friendly neighborhood pest guardians — showing up on time, handling every challenge, and making sure your home stays completely protected. 🚓💪😎<br><br>We’re thrilled you made the switch and honored to have you in the Precision family, Lynn & Marc! We’ll keep showing up strong, keeping your home pest-free, and delivering the top-notch service you deserve for years to come. 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte -

AM
Andrea Madonna1mo ago
★★★★★

These guys are hands down the best! They thrive where competing companies let you down. Save your time and go with Precision the first time, every time.

Response from Precision Pest Defense LLC

Andrea!! 💥🙌 WOW — “hands down the best”?! That’s exactly the kind of feedback that makes our whole team jump for joy! 🐜💪✨<br><br>We love hearing that we thrive where other companies let you down — because at Precision Pest Defense, we don’t just show up, we show out. Customers sometimes call us the “pest police,” and with results like yours, it’s clear the bugs got the memo: this home is under full lockdown! 🚓😎💨<br><br>Thank you for trusting us and for the glowing recommendation — your words say it all: save time, skip the headaches, and call Precision the first time, every time. We’re thrilled to have you in the pest-free family, Andrea, and we’ll keep delivering top-notch service that keeps your home safe and worry-free! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte -

CB
Cindi Brockman1mo ago
★★★★★

Always the friendliest and in control of appointment times and the problems that arise. They explain everything. I have a service with them for a long time and the price is amazing even in this economy. You get top notch service. Would never entertain anyone else. Cindi Elzarka

Response from Precision Pest Defense LLC

Cindi!! 💥🙌 WOW — this review is the definition of long-term trust and loyalty! Thank you for being with us all these years and for sharing your experience in such detail. 🐜💛<br><br>Always friendly, always in control, always explaining every step — that’s exactly how we run every appointment. Customers sometimes call us the “pest police,” but really, we’re more like the friendly neighborhood pest SWAT team — showing up on time, handling every problem with precision, and making sure pests don’t stand a chance. 🚓💪😎<br><br>Hearing that you wouldn’t entertain anyone else — even in this economy — is the ultimate compliment. We take pride in offering top-notch service, fair pricing, and total peace of mind, and your feedback proves it’s all paying off! 🌟<br><br>Thank you so much, Cindi, for trusting Precision Pest Defense all these years. We’ll keep showing up strong, keeping your home pest-free, and making sure every visit exceeds expectations! 👏✨<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte -

BS
brett schubring1mo ago
★★★★★

Technician was very knowledgeable, and friendly.

Response from Precision Pest Defense LLC

Brett!! 💥🙌 Five stars! That’s all we needed to see — your trust in Precision Pest Defense says it all. 🐜💪✨<br><br>We love keeping homes and lawns pest-free, worry-free, and running like clockwork. Customers sometimes call us the “pest police,” and with your stars, it’s clear the bugs don’t stand a chance! 🚓😎💨<br><br>Thanks so much, Brett — we’re thrilled to have you in the Precision family and we’ll keep showing up strong every single visit! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

KS
K S1mo ago
★★★★★

They do a wonderful job, I’m always recommending them!

Response from Precision Pest Defense LLC

K S!! 💥🙌 Thank you so much for the five stars! Hearing that we do a wonderful job and that you’re always recommending us makes our whole team beam! 🐜💛<br><br>We love being the crew our customers can trust — showing up, handling every pest with precision, and keeping homes and yards safe and worry-free. Customers sometimes call us the “pest police,” and with recommendations like yours, it’s clear the bugs know better than to mess with your home! 🚓💨😎<br><br>Thanks again, K S — we’re thrilled to have you in the Precision family and we’ll keep delivering top-notch service every time! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

TF
Tommy Field1mo ago
★★★★★

I'm a new customer and I couldn't be happier with the service I get from Precision Pest Defense. Derrick is great always knowledgeable with what my property needs and doesn't need!!!! Only regret is it took me 5 yrs to find them!!!

Response from Precision Pest Defense LLC

Tommy!! 💥🙌 FIVE years?! 😱 That’s way too long to wait to discover the magic of Precision Pest Defense — but we’re thrilled you found us now! Welcome to the family! 🐜💛<br><br>Derrick will be thrilled to hear your shout-out — knowledgeable, thorough, and making sure your property gets exactly what it needs (and nothing it doesn’t) is the Precision way. Customers sometimes call us the “pest police,” but really, Derrick’s more like the property guardian with a pest-busting badge — keeping your home safe, protected, and worry-free. 🚓💪✨<br><br>Thank you so much for trusting us, Tommy! We’re honored to have you onboard and we promise: no pests, no stress, just top-notch service from here on out. 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

JD
Jennifer Duffy1mo ago
★★★★★

Very responsive, knowledgeable, professional, friendly and cost effective. This is a family owned local business I am happy to support.

Response from Precision Pest Defense LLC

Jennifer!! 💥🙌 WOW — this review has our whole team grinning from ear to ear! Thank you for recognizing our responsiveness, knowledge, professionalism, and friendliness — and for supporting a local, family-owned business. 🏡💛🐜<br><br>We take pride in treating every home like it’s our own — delivering cost-effective, thorough service while making sure our customers feel informed and cared for. Customers sometimes call us the “pest police,” and with kind words like yours, we’re proud to wear that badge every day — protecting homes and yards across Port Charlotte! 🚓💪✨<br><br>Thank you again, Jennifer, for trusting Precision Pest Defense. We’re honored to have you in the pest-free family and we’ll keep showing up strong, keeping your home worry-free, and pests out for good! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

DC
David Carfagno1mo ago
★★★★★

On time, complete, professional service. Customer satisfaction is always a priority..

Response from Precision Pest Defense LLC

Thank you very much!

TB
Tina Boeke1mo ago
★★★★★

Easy to talk to , knowledgeable and great pricing.

Response from Precision Pest Defense LLC

Tina!! 💥🙌 Thank you for the five stars! Hearing that our team was easy to talk to, knowledgeable, and offered great pricing is exactly what we love to hear — and exactly why customers sometimes call us the “pest police”! 🐜🚓😎<br><br>We take pride in making every visit smooth, clear, and effective — no confusion, no stress, just results you can see and pests that know better than to come back! 💪💨<br><br>Thank you so much for trusting Precision Pest Defense, Tina — we’re thrilled to have you in the pest-free family and we’ll keep showing up strong, friendly, and ready to protect your home! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

DS
Diane Severns1mo ago
★★★★★

We are so happy with precision . The past company pest Bear was a nightmare. So we are thrilled that precision is getting our lawn and shrubs that survived back in shape. They really stay on top of it and are quick To reply to my questions and concerns. A ++

Response from Precision Pest Defense LLC

Diane!! 💥🙌 Wow — this review made our day! We love hearing that you’re thrilled to have left the “pest Bear nightmare” behind and joined the Precision Pest Defense family. 🐜🚫<br><br>Getting your lawn and surviving shrubs back in shape? That’s what we live for! 🌿💪 From quick responses to staying on top of every question and concern, we treat every property like it’s our own — because pests don’t wait, and neither do we. Customers sometimes call us the “pest police,” but really, we’re more like the lawn and critter commandos — making sure everything thrives and nothing unwanted stands a chance. 🚓😎✨<br><br>We’re so grateful for your trust, Diane, and for the A++ shout-out. We’ll keep showing up strong, keeping your yard gorgeous, and your home pest-free, because that’s what five-star service is all about! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

VR
Virginia Rybicki1mo ago
★★★★★

I recently had Precision Pest Defense come out for a preventative pest control treatment inside and outside of my home in Punta Gorda and the experience was outstanding from start to finish. The technician was extremely professional, knowledgeable, and took the time to explain the entire pest control process in detail. Instead of just spraying and leaving, he walked me through what pests are common in Florida, where they typically enter homes, and exactly what areas he was treating around the property. I really appreciated how thorough and educational the service was. The preventative pest treatment itself was very detailed. They carefully treated the exterior perimeter of the home as well as key areas inside to help stop pests before they ever become a problem. Living in Florida, having reliable pest protection is incredibly important, and this company clearly knows what they are doing. One thing that really stood out is that Precision Pest Defense stands behind their service. They explained that if I have any pest issues before my next scheduled treatment, they will come back out and address it, which gave me a lot of peace of mind. I also liked that they offer flexible treatment schedules depending on your needs, including options such as quarterly pest control services or more frequent treatments like every two weeks. It’s great to have choices depending on the level of protection you want. On top of everything, the customer service was excellent. The technician was friendly, respectful of the home, and clearly cared about doing the job right. If you’re looking for reliable pest control in Port Charlotte, Florida, I highly recommend Precision Pest Defense. Their professionalism, knowledge, and attention to detail really set them apart from other pest control companies in the area. Five stars and I will definitely continue using them for my pest control services!

Response from Precision Pest Defense LLC

Virginia!! 💥🙌 WOW — we are beyond thrilled reading your review! From start to finish, you basically wrote the Precision Pest Defense playbook, and we can’t thank you enough for capturing everything we strive to do for every single home. 🏡🐜✨<br><br>First off — you nailed it: Florida pests are sneaky little critters. Ants in the molding, roaches on the prowl, spiders lurking in corners, palmetto bugs ready to audition for a horror movie… it’s a jungle out there! 🌴😱 But you didn’t panic, you called the professionals… and that’s where we shine. Our tech didn’t just spray and run; he came in like a detective, scientist, and pest whisperer all rolled into one, explaining exactly where the buggers hang out, how they get in, and what we were doing to make your home officially “off-limits” for any unwelcome six- or eight-legged guests. 🕷️🐜💨<br><br>Preventative treatments aren’t just about spraying. Nope — they’re a full-on ant and bug eviction strategy, complete with perimeter protection, key interior spots, and a plan that says, “Not today, pests. Not ever again.” Customers sometimes call us the “pest police,” and that’s true — but in your home, we’re more like the SWAT team of creepy crawlers, delivering citations, serving eviction notices, and making sure everyone knows they picked the wrong house. 🚓💪😂<br><br>We LOVE that you noticed our flexibility, friendly service, and willingness to answer all your questions. Whether it’s quarterly, bi-weekly, or “I just need you to be here STAT because a bug just sent me a threat email” — we get it. Scheduling can’t always be a superhero’s wish, but we always aim to make it as painless as possible. 🦸‍♂️📅<br><br>And the humor in your review? We totally see it — pests may think they’re the rulers of Florida, but one Precision visit and they know the law has arrived. Palmetto bugs, ants, and spiders: Consider yourselves warned. 😎<br><br>Virginia, thank you for trusting us, for noticing the little details, and for being part of the Precision Pest Defense family. We’re honored to keep your home safe, pest-free, and full of peace of mind… and we promise we’ll keep showing up, spraying smart, and laughing in the face of every bug that dares to cross the threshold. 🐜✨<br><br>You are officially a VIP in the Pest-Free Hall of Fame. 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

T
twilk531mo ago
★★★★★

I leave it to Precision Pest Defense and they do the rest. Since I started using their service I haven’t seen any ghost ants in the house or fire ants in the yard.

Response from Precision Pest Defense LLC

twilk53!! 💥🙌 YES!! That’s exactly why we do what we do — keeping homes and yards completely pest-free! 🐜🔥 Hearing that no ghost ants have dared enter your house and the fire ants are staying out of your yard is music to our ears.<br><br>We love being the team you can just leave it to — show up, protect, and patrol like the official “pest police” of Port Charlotte. 🚓💨 Whether it’s ghost ants, fire ants, or any other uninvited critter, we make sure your home and yard are off-limits. 😎💪<br><br>Thank you so much for trusting Precision Pest Defense! We’re thrilled to have you in the pest-free family and we’ll keep showing up strong, keeping every corner ant-free and worry-free! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

JW
Joe Williams1mo ago
★★★★★

Chris was amazing. Explained thoroughly what needed done and how he was going to do it. Very efficient and highly recommend.

Response from Precision Pest Defense LLC

Joe!! 💥🙌 What an awesome review — thank you! Hearing that Chris took the time to explain everything clearly and knocked it out with efficiency is exactly what we love to hear. That’s the Precision Pest Defense difference — no guesswork, no shortcuts, just results! 🐜💪✨<br><br>Chris takes real pride in his work — he shows up prepared, educates every customer, and doesn’t stop until the job’s handled with military-grade precision. Customers sometimes call us the “pest police,” and he’s definitely one of our best on patrol — locking down homes, eliminating invaders, and keeping Port Charlotte pest-free! 🚓😎💨<br><br>Thank you so much, Joe, for your trust and your recommendation. You’re officially part of the pest-free family — and we’ll make sure it stays that way! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

B“
Barton “Bart” Thompson1mo ago
★★★★★

Very reliable, any issues they show up right away. Crew is very friendly, and they care about service. I have recommended to all my friends.

Response from Precision Pest Defense LLC

Barton!! 💥🙌 WOW — thank you for this fantastic review! Reliable, friendly, and ready to tackle any issue right away — that’s exactly how we like to roll at Precision Pest Defense. 🐜💪✨<br><br>We love that you’ve been spreading the word to your friends — nothing makes us prouder than seeing our customers become ambassadors for pest-free homes! Customers sometimes call us the “pest police,” and with your kind words, it’s clear the pests in your home, lawn, and yard got the memo — they’re not welcome here! 🚓😎💨<br><br>Thank you again, Barton, for your trust, your recommendations, and your loyalty. We’re honored to have you in the Precision family and we’ll keep your home and lawn protected, friendly, and worry-free for years to come! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte -

JG
joanna gamble1mo ago
★★★★★

Always happy with their service

Response from Precision Pest Defense LLC

Joanna!! 💥🙌 “Always happy with their service” — now that’s music to our ears! Thank you so much for the five stars and for trusting Precision Pest Defense to keep your home, lawn, and yard pest-free. 🐜🌿💪<br><br>We take pride in delivering reliable, thorough, and friendly service every single time. Customers sometimes call us the “pest police,” and with feedback like yours, it’s clear the pests don’t stand a chance! 🚓😎✨<br><br>Thanks again, Joanna — we’re thrilled to have you in the Precision family and we’ll keep your home and lawn worry-free for years to come! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte -

RK
Raymond Kreusch1mo ago
★★★★★

Excellent service been using them for a couple years now anytime you call him. They’re right there the guys that come and work are very friendly and very thorough. Great guys recommend them to anybody.

Response from Precision Pest Defense LLC

Raymond!! 💥🙌 Two years of trust and still going strong — that’s the kind of loyalty that makes our whole team proud! 🏆🐜💛 Thank you for recognizing our prompt service and the friendly, thorough work our techs bring every single time.<br><br>We love hearing that you’d recommend us to anyone — that’s exactly the kind of support that keeps Precision Pest Defense on the move! Customers sometimes call us the “pest police,” and with results like yours, those pests know better than to show up at your house. 🚓💨😎<br><br>Thank you for being part of the Precision family, Raymond! We’ll keep showing up, keeping things pest-free, and making sure your home stays worry-free for years to come. 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

KW
Kelly Welch Rogers1mo ago
★★★★★

We had Anthony come today ! Turned out him and my son went to school together! Very friendly and loved the dogs ! I love all the guys who come take care of our home and so easy and convenient on scheduling ! Refer them to all my friends and family ! Thanks Chris your guys are awesome! Just like you !!

Response from Precision Pest Defense LLC

Kelly!! 💥🙌 Wow — small world alert! Anthony and your son went to school together? That’s awesome! 😄🐾 We love hearing about those personal connections, and we’re thrilled Anthony and the team made such a friendly impression — dogs included! 🐶💛<br><br>We take pride in being reliable, easy to schedule, and always thorough. Customers sometimes call us the “pest police,” but really, we’re your home’s friendly neighborhood guardians — keeping pests out, your family safe, and your home stress-free. 🚓💪<br><br>Thank you so much for trusting us and for referring us to friends and family — that kind of support means the world. We’re lucky to have you in the Precision family, Kelly! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

FM
Frank M1mo ago
★★★★★

great family owed business! always on time great friendly staff. They care about how they treat your yard and home. Fair pricing highly recommend!!!!

Response from Precision Pest Defense LLC

Frank!! 💥🙌 Wow — this review made our whole team smile! Thank you for recognizing our family-owned roots and the care we put into every yard and home we serve. 🏡💛🐜<br><br>Being on time, friendly, and fair is just part of what we do — because every property deserves respect, precision, and a little extra TLC. Customers sometimes call us the “pest police,” but what really drives us is protecting your home and lawn like it’s our own! 🚓💪🌿<br><br>We’re beyond grateful for your trust, your recommendation, and your kind words, Frank. Here’s to keeping homes and yards pest-free, beautiful, and worry-free for years to come! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

DG
Debby Graves1mo ago
★★★★★

notch! Derrick was extremely knowledgeable, polite, patient and provided a complete description of what my lawn needed and how they would take care and get it into great shape. He also took the time to check out and set up my sprinkler system.

Response from Precision Pest Defense LLC

Debby!! 💥🙌 WOW — what an amazing review! Derrick will be thrilled to hear this — knowledgeable, polite, patient, and thorough with your lawn and sprinkler system? That’s exactly the level of care we aim for every single visit! 🌿💪🐜<br><br>We love helping lawns reach their full potential, and taking the time to explain the plan and set up your sprinkler system is part of the Precision touch — going above and beyond to make your yard thrive. Customers sometimes call us the “pest police,” but when it comes to lawns, Derrick’s more like the green guardian of Port Charlotte! 🚓✨<br><br>Thank you, Debby, for trusting us to care for your lawn and for sharing this glowing feedback. We’re proud to have you in the Precision family and can’t wait to keep your yard looking its absolute best! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

SR
Savannah Restle2mo ago
★★★★★

Couldn’t recommend them enough, we had Mike out to find and remove a dead animal, he was on time, very respectful was able to find and remove it. And sanitized the area for us.

Response from Precision Pest Defense LLC

Savannah!! 💥🙌 Thank you for this awesome review! Finding and removing a dead animal isn’t exactly a “fun” task, but Mike handled it like a pro — on time, respectful, and thorough every step of the way. 🐜💪<br><br>Sanitizing the area afterward? That’s the kind of attention to detail that keeps homes safe, clean, and worry-free. Customers sometimes call us the “pest police,” but in this case, Mike was more like the critter cleanup SWAT team! 🚓✨<br><br>We’re so glad you’re happy with the service, Savannah — thank you for trusting Precision Pest Defense to tackle the tough stuff and keep your home protected! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

VH
Valene Hoover2mo ago
★★★★★

We have used Precision for a few years now. We signed up right after Ian because we realized we had a rat problem. They were able to get rid of the rats in a very short time frame and we never seen them again. They also come out and spray the perimeter of our house and keep the palmetto bugs and ants at bay. They always come every week and the staff is very friendly, helpful and knowledgeable. Chris Gage the owner is a pleasure to work with and has helped answer all of my questions. Highly recommended. Satisfied customer for 3+ years!

Response from Precision Pest Defense LLC

Valene!! 💥🙌 Three-plus years and still going strong — that’s the kind of loyalty that makes our whole team beam! 🏆🐜💛 Thank you for trusting Precision Pest Defense to tackle your rat problem, keep palmetto bugs and ants at bay, and protect your home all these years.<br><br>We love hearing that our weekly visits, friendly staff, and thorough service have made a difference — that’s exactly why customers sometimes call us the “pest police”! 🚓💨 From rodent evictions to perimeter protection, we take pride in being reliable, knowledgeable, and always ready to answer questions.<br><br>Chris Gage and the whole team are thrilled to know their work and communication have made such an impact. Thank you for the glowing recommendation, Valene — we’re proud to have you as part of the pest-free family and we’ll keep showing up strong for many years to come! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

EG
elena guyer2mo ago
☆☆☆☆

Take your business elsewhere to a company that will treat you with respect and professionalism! I am extremely disappointed by the way Chris, the owner of Precision Pest Control, handled a simple request today. As a paying customer with an active contract, I called to ask if same-day service was possible — something they were happy to offer when we first signed up. From the start, he had an attitude and bluntly said, “Well that’s just not gonna happen. We’re already booked.” He offered Monday, and when I explained that Monday wouldn’t work due to my job, instead of asking what day would work, he immediately said, “OK, we’ll just cancel your contract,” and hung up on me. Who does that to a paying customer on a contract?? Are you having a bad day? Hanging up on a customer and threatening to cancel a contract simply because one suggested date doesn’t work is completely unprofessional. They were quick to take payment when we signed up, but follow-up service and basic respect have been terrible. Very disappointing experience.

Response from Precision Pest Defense LLC

(Duplicate Review from Wuerner Ramierez)<br><br>Thank you for your feedback. After reviewing the phone call, the customer requested a call back, which we attempted to schedule for the next business day. Unfortunately, that timeframe was not acceptable, and the customer requested same-day service.<br><br>As this occurred on a Friday and all of our technicians were fully booked, we were unable to accommodate a same-day appointment. We did offer the soonest available time; however, this was declined.<br><br>At that point, the conversation became unproductive, as the customer became increasingly argumentative and demanding, stating that next-business-day service was not sufficient. We respectfully made the decision to discontinue communication.<br><br>We strive to accommodate every customer whenever possible, but availability can occasionally limit same-day service requests.<br><br>239-610-BUGS (2847)<br>23208 Adela Avenue <br>Port Charlotte, Florida 33952

WR
Wuerner Ramirez2mo ago
★★☆☆☆

Althought first service went great and it did work. When calling a second time to schedule, there was no flexibility for the person on the phone to schedule for a different date and just said they would close out the account and hung up.

Response from Precision Pest Defense LLC

Wuerner, thanks for sharing your feedback! 🐜 We’re thrilled the first service worked and got those ants under control.<br><br>When you called to schedule a follow-up, we tried to set it up for the next business day. We totally understand you were hoping for same-day service, but Friday had our techs fully booked — and unfortunately, that schedule didn’t line up with your request. We offered the soonest available slot, which didn’t work, and the conversation got a little heated, so we respectfully stepped back.<br><br>We always aim to be as flexible as possible, but sometimes even the pest police can’t bend the calendar! 😅 We appreciate your understanding and encourage you to reach out anytime at 239-610-BUGS (2847) or visit us at 23208 Adela Avenue, Port Charlotte — we’ll always do our best to help, even if the ants are a little impatient too!<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

JR
Janice Rush2mo ago
★★★★★

Best Company Ever!! I have tried several companies in Fl, from the Keys to here in my home in North Port. Unfortunately my past companies did not live up to expectation. Service and product never seemed to work, had times they didn’t come at all, and even billed when they were not at my property. IT’S NIGHT AND DAY NOW Precision Pest is effective and responsive to all my needs. They are on time, respectful, and get the job done. Each person that has been here has always gone the extra mile. They tell me if I need something extra and give helpful tips on any issue that arises. They have even recommended another company for a problem that is not in their wheelhouse. If you want EXCELLENT SERVICE that includes the best personal.. it’s this Company!! Bravo Zula to all. Thanks Janice

Response from Precision Pest Defense LLC

Janice!! 💥🙌 WOW. Just WOW. This review is everything we strive for. “Night and day” is not something we take lightly — especially after you’ve experienced companies that didn’t show up, didn’t deliver, or worse… billed without service. That’s exactly the kind of frustration Precision Pest Defense was built to eliminate. 🏆🐜<br><br>Hearing that we’ve restored your confidence — by being on time, respectful, responsive, and effective — truly means the world to our entire team. We believe pest and lawn care should be dependable, transparent, and done right the first time. Customers sometimes call us the “pest police,” but what really matters is earning trust through consistency and integrity. 🚓💪<br><br>We especially appreciate you mentioning that our team goes the extra mile — offering tips, identifying needs, and even recommending other companies when something falls outside our wheelhouse. That’s not just service — that’s partnership. 🌿✨<br><br>“Bravo Zulu” right back at you, Janice — that kind of praise from someone who’s seen it all across Florida is the highest honor. Thank you for your trust, your energy, and your incredible support. We’re proud to have you in the Precision family and we’ll keep delivering that night-and-day difference every single visit. 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

EB
Eric Butler2mo ago
★★★★★

Precision Pest Control delivered exactly what they promised. They completely resolved our ant problem, and the results were noticeable quickly. Mike is extremely professional, clearly knowledgeable, and genuinely cares about his clients. He took the time to explain the issue and how he was addressing it, which gave us a lot of confidence in the process. If you’re looking for reliable, effective pest control, I highly recommend Precision Pest Control. I recently just added their weed control and fertilizer service.

Response from Precision Pest Defense LLC

Eric!! 💥🙌 This review is pure perfection — thank you so much! Hearing that we delivered exactly what we promised and completely wiped out your ant problem is the kind of feedback that fires up our whole team! 🐜💨💪<br><br>Mike will be thrilled to read this — he’s the real deal: professional, knowledgeable, and passionate about protecting every home like it’s his own. Taking the time to explain everything isn’t just part of the process — it’s what Precision Pest Defense stands for. We believe you should always feel informed, confident, and cared for from start to finish. 🏆😎✨<br><br>Customers sometimes call us the “pest police,” and Mike definitely wears that badge with pride — showing up fast, solving the problem, and now keeping your lawn protected too with weed control and fertilizer service! 🌿🚓💛<br><br>Thank you, Eric, for trusting us to defend your home inside and out. We’re honored to have you in the Precision family — and we’ll keep your space (and your lawn!) looking flawless, season after season! 👏🌟<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

SG
Shari G4mo ago
☆☆☆☆

Shocked is an understatement. I have a case of very bad red ants at my home. Hired this company to come out and spray when a previous company I had hired the bait they used didn't seem to do much. I spoke to whom I believe was the owner on the phone very nice and polite and he said he would try to make it to the house to spray that day on Monday but if not he would be there on Tuesday. I contacted him on Wednesday to check the status and he stated he still hasn't been there but he would be there that day and that he would call once he completed the spraying of the yard. I heard nothing from him and only knew he was done via ring camera. Fast forward to today December 24th. We stopped at the house to move more stuff in and see huge mounds of red ants all by the side patio door literally had a walking trail going into our home. I am severely allergic to them to where I need an epi pen if I get bit. So without thinking I sent a text asking if they had any suggestions at all to at least keep them out of my house until someone could come out. That is all I was looking for was suggestions as I was panicking. I was not expecting any one to come out to my house on Christmas eve or day. I got a reply back sorry we are closed Christmas eve and day and I knew it wasn't an automated response due to the typos. I thought...wow ok then.. nevermind thanks. You could take the time to type that out but not even give me any type of guidance or suggestions on how to keep them out of my home. Then my phone rings. All I hear is how can I help you? I just replied nm as I now felt like a total bother and that is not what I was trying to be. All I asked for was suggestions that was it. I do apologize for texting them on Christmas eve, I wasn't thinking I just panicked when I seen the ants parading into my home but I also wasn't expecting the rudeness. As I said I was just looking for suggestions/ advice on how to keep the red ants from entering my home as soon as we noticed they were coming inside. I never once said I was dissatisfied with the service, I was just floored on the rudeness. I just wanted to know how to keep them from entering my home as I am highly allergic to the bites. I was never told how long it was going to take for the treatment to work as there was absolutely no communication after treatment was done but to leave a review. I certainly didn't think the ants would be trying to enter my home after treatment, had I been told that maybe I wouldn't of been so shocked.

Response from Precision Pest Defense LLC

Thank you for sharing your feedback. We’d like to clarify a few important details for transparency.<br><br>You contacted us just over a week ago after expressing dissatisfaction with your previous pest control provider and requested that we take over service. The service was scheduled and completed immediately on Wednesday, December 17th, exactly one week prior to this review. You were notified via text upon completion of the service, as well as with a follow-up text the next morning. Our system confirms that notifications were sent on December 17th at 6:06 PM and December 18th at 9:09 AM. Therefore, the statement that you were not notified of the service being performed is inaccurate. It is also important to note that per our original conversation, we did make mention that the week before Christmas, our schedules are very full but we would go above and beyond to get you squeezed into our very busy schedule as soon as possible.<br><br>At the time of service, it was also clearly explained that the initial treatment requires 2–3 weeks to fully cycle, and that we ask customers to provide updates every few weeks until activity is completely resolved.<br><br>Regarding the response on Christmas Eve, there was no rude communication. A courteous message was sent advising that our office was closed for Christmas Eve and Christmas, with normal operations resuming on Friday. The exact response provided was:<br>“Our office is closed for Christmas Eve and Christmas. Please call on Friday. Thank you and Merry Christmas.”<br><br>Unfortunately, the service was canceled before allowing sufficient time for the treatment to take full effect, as previously discussed.<br><br>We stand by the quality of our service, our communication, and our professional standards. We wish you the best moving forward and hope you have a Merry Christmas.<br><br>— Precision Pest Defense LLC<br>

GT
Gail Taylor5mo ago
☆☆☆☆

I do not recommend this service. I was given conflicting info and when asked for clarification was treated disrespectfully. I cancelled.

Response from Precision Pest Defense LLC

Gail, we appreciate your feedback and are committed to excellent service. 🙏 Upon reviewing our records, we were unable to locate an account or any services provided under the name listed.<br><br>Please contact our office or provide any receipt, email address, phone number, or physical address associated with this account so we may verify and assist you promptly. We take all feedback seriously and want to ensure that any customer concerns are addressed accurately.<br><br>Bug-Free, Rodent-Free, Worry-Free – Precision Pest Defense – Port Charlotte

CB
Charles Bush1y ago
☆☆☆☆

I scheduled a treatment on my new home in Gulf Cove. He never showed. I rescheduled. He never showed. Then I talked to him on the phone and he was like. Ok I can get out there Monday. No thanks

Response from Precision Pest Defense LLC

Thank you for your feedback. We do apologize for the miscommunication on our part and will take this opportunity to acknowledge & fix our mistake in order to provide a better experience to our customers in the future.

S
SJ1y ago
★★☆☆☆

This is my second review of this company, as my first review mysteriously disappeared after the owner responded. This pest control company did not promptly respond to my calls, I had to call numerous times before getting a response, the owner Chris frequently showed up later than the scheduled time, never offered an apology, and after months of service he could not fix my ant problem I didn't get the 5-star service that 100% of the other reviewers received.

Response from Precision Pest Defense LLC

Thank you for your feedback. We strive to provide the best quality customer service and are continously working towards improving your experience. Could you please provide your account number or the name on your account so that we can further look into this? Or feel free to give our office a call to discuss how we can improve and make up for concerns.<br><br>Thank you very much.

Contact Information

Phone

+1239-610-2847

Address

23208 Adela Ave, Port Charlotte, FL 33952

Website

www.precisionpestdefense.com

Hours

Mon7:00–19:00
Tue7:00–19:00
Wed7:00–19:00
Thu7:00–19:00
Fri7:00–19:00
Sat7:00–19:00
Sun7:00–19:00

Services

online estimates

Frequently Mentioned

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