Provider profile

McCall Pest & Wildlife - Ocala

4.9 stars from 876 customer reviews · 307 NW 21st St, Ocala, FL 34475

  • 4.9 out of 5 stars
  • 876 customer reviews
  • Ocala, Florida
  • Open 6 days/week
4.9
Rating
876
Reviews
Yes
Claimed
Yes
Website

About this provider in Ocala

McCall Service - Ocala has been safeguarding Ocala homes and businesses in the Central Florida area since 1928. They offer a comprehensive range of pest control solutions, including termite protection, mosquito reduction, and bed bug eradication. Additionally, they specialize in attic insulation for improved energy…

Pests handledrats
Praised forprofessionalthoroughdid a great jobhighly recommend
Methodsproper spray

Rating breakdown from customer reviews

4.9

876 reviews

5
828
4
20
3
7
2
5
1
16

Customer reviews for McCall Pest & Wildlife - Ocala

BH

Beth Hunter

4mo ago

Lenny is very polite and knowledgeable. He’s an asset to your company

Provider response

Thank you for the five stars and for taking the time to leave us a review! We are very happy to hear that you are satisfied with your services. Thank you for choosing McCall!

MR

Margaret Ruotolo

4mo ago

David Weeks is the best. Always there when we need him to be. Highly recommend.

Provider response

Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our McCall family!

JF

James Folden

4mo ago

Dezmend N. Did a great job with our service. He made sure to check in with us and see if we had any issues or questions. We appreciate that.

Provider response

Thank you for the five stars and for taking the time to leave us a review! We are very happy to hear that you are satisfied with your services. Thank you for choosing McCall!

KW

Karen Wood

4mo ago

David W is our tech. He has given us lots of information and fantastic service

Provider response

Thank you for the five stars and for taking the time to leave us a review! We are very happy to hear that you are satisfied with your services. Thank you for choosing McCall!

JW

Julie Wagoner

4mo ago

Great work thanks so much for all your help !

Provider response

Thanks for the great review! We truly appreciate you sharing your experience and are happy to have you as a valued member of our McCall family!

S

Seriously1970

4mo ago

Very friendly and efficient.

BW

Barb Williams

4mo ago

Love McCalls.

JV

JoAnn VanHyning

5mo ago

Joseph at MC Calls pest control does a great job. He is very professional and prompt ! I highly recommend him!

Provider response

JoAnn, thank you for the five stars and choosing McCall for your Pest Control provider!

LJ

Lori Jester

5mo ago

Desmend N did a great job, was very thorough and addressed my concerns. Will definitely use McCall Service again.

Provider response

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our pest control services. It means a lot to our team and motivates us to keep delivering the extraordinary service we’re known for. We appreciate you trusting the Mouse to help protect your home!

DR

David Roby

5mo ago

I highly recommend Lenny—great communication, courteous and knowledgeable, respectful of the property. Thank you!

Provider response

Thank you for the five stars and for taking the time to leave us a review! We are very happy to hear that you are satisfied with your services. Thank you for choosing McCall!

WD

World Dental Associates PA

5mo ago

Lenny is always on time, pleasant and thorough. An absolute asset to your company!

Provider response

Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our McCall family!

SK

Shirley Kletter

5mo ago

David provides excellent service to my home. He is thorough, thoughtful, and professional.

Provider response

Thank you for the five stars and for taking the time to leave a review about David! We are very happy to hear that you are satisfied with your services. Thank you for choosing McCall Pest in Ocala!

RH

Rhea H (Rhea)

5mo ago

We are very pleased with McCall’s Pest & Wildlife removal. They are very professional and prompt. Highly recommend!

CH

Carla Heisler

5mo ago

Mcalls serve my home. Desmond a new tech infor me. MY TECH was SO PROFESSIONAL, EFFICIENT AND KIND.. My sister is allergic to spiders and I have none in my house in the forest.

CD

collin Driscoll

5mo ago

Got in door/ outdoor pest control done by Atiim did outstanding work polite and professional service

TM

Tom Markferding

5mo ago

David was on time and completed the job to our satisfaction.

JE

Jamie Edwards

11mo ago

The office need to keep the same time for the for the customer when they set the time not change the time. The office needs to notify their employees. They keep the time as well. They all need to be on the same book. Same page. This falls back on the office communication past week color.

Provider response

We’re sorry to hear about your experience. We’d like to learn more and make this right — please reach out to our team directly.

AK

Alan Kommel

1y ago

Technician James decided not to continue to spray spider heavy areas of concern. Said McMall wanted to triple my monthly rate because of 6 extra calls to the house through the year to handle that extra 15-20 minutes of work. Of course I cancelled. Only took a couple hours to find a reasonable pest control willing to take care of the dock area with the proper spray for water areas.

Provider response

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration. Our goal is always to provide fair, effective service, and we apologize if we fell short in this instance. We’d appreciate the opportunity to learn more and make it right—please don’t hesitate to reach out to our team directly.

AD

Alissa Daubert

1y ago

We had this company come out for a complimentary consultation and inspection to identify the source of a foul odor emanating from a deceased animal beneath our home. The dispatched technician, John, observed accumulated flies within the residence and incorrectly attributed them to rodent feces, diagnosing a rat infestation. His inspection revealed a deceased rodent and resulting damage, for which he proposed extensive remediation costing over $10,000. Seeking a second opinion, we discovered the issue stemmed from a single deceased rodent requiring localized treatment and repair, totaling $300. We are pleased with the significant cost savings realized through obtaining another assessment.

Provider response

Alissa, Thank you for sharing your experience. We're truly sorry for the oversight and any frustration it caused—situations like this are never our intent. While our goal is always thorough prevention and protection, we understand that no process is perfect, and we're glad you were able to find a resolution that worked for you. We wish you all the best moving forward and appreciate the opportunity to learn from your feedback.

NB

Nancy Barrett

2y ago

On 6/28/24 I hired McCall Service to trap any remaining rats, remove smelly old insulation, sanitize and replace with new insulation. They showed me pictures that showed the job was done. I signed off. On 8/02/24 my handyman was putting some stuff in the attic for me. When he came down he said there was rat droppings and no insulation over the garage. There is no barrier between the garage and house. I called Brad that day. He came out on 8/13/24. He told me that the job was not completed, and they would make it right, which they did today. My problem is that if it wasn’t discovered by me, it would have stayed incomplete.

KS

Karla Silva

2y ago

I have had many pest companies over the years and this is by far the worst!! Do not fall for this service, they do nothing and fix no problem. Spend your money on a better service for your lawn and pest.

Provider response

Karla, we are sorry to hear that you did not have an exceptional experience with our team. Your Service Center will be reaching out to you as soon as possible to see what we can do to make it better. Thank you.

NB

Nicole Burbano

2y ago

Worst experience ever!! Management is horrible. Billing made me pay for invoices I shouldn’t have and their product is no good. Much better priced with other local services.

Provider response

Nicole, we are sorry to hear that you did not have an exceptional experience with our team. Your Service Center will be reaching out to you as soon as possible to see what we can do to make it better. Thank you.

K

Kane

3y ago

If you’d like to schedule an appointment (2hr block time) to receive a call 30 minutes before your appointment window ends and be told that your technician is 1:30hr away and overbooked - this company is for you.

Provider response

We are sorry to hear that you are not satisfied with our service. We will be reaching out to your service center to see what we can do to make it better. Thank you.

RC

Rose Cohen

5y ago

Please dont call McCall.😥. We have had them for years and always had to watch to ensure the were doing what they were paid to do. My husband had to report them a number of times. Well, he passed and I am in a different house and for the past 2-3 years, I have literally watched them on camera do nothing! I witnessed the same for the neighbor accross the street. My yard looks awful! I am so upset. When I called to report, the little manager didnt want to believe me. He should have literally come out to look at my lawn. Instead, he wanted to see my video footage. I set up a time for review and he admitted, bad job. The guy barely sprayed, walked partial walk around back only. Poor, poor, VERY poor service. So dissappointed. And then the manager had the falsely promised they will reschedule another visit. Well, it should have been the very next day . . . It didnt happen. Please Dont Call McCall. Customer in SE Ocala.

Provider response

Thank you for your feedback. Your concerns have been forwarded to upper management to address these issues.

CG

Christene Geller

7y ago

I have been using McCall for about 6 years. Shortly after we made the investment to re-sod our entire lawn. We wanted to make sure we took care of our new law so we hired McCall. Every year our lawn is getting worse and worse and I have complained but there where no improvements. We are at the point that we have to re-sod our front lawn. If you ask me when you pay for a service you should get The benefits of what you are paying for. You shouldn’t have to call them up and tell them you have weeds you shouldn’t have and your grass is dying when it shouldn’t be. They should see how it is when they come out to spray, report the issue, and do what needs to be done to fix it. Not let it get worse every year. It’s my mistake I kept giving them chances to make it right and took so long to fire them. Very disappointed in how much money we waisted on them.

AH

Andra Hutcheson

8y ago

I will not recommend this pest control company to anyone..... At first everything was fine talked to a very nice lady on the phone set up service paid the first fee told her everything I needed and she reassured me of what all little buggies it would take care of but then when the man came out to spray he wanted an extra $120 I very dislike hidden fees or someone trying to get over on people

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