Provider profile

HomeTeam Pest Defense

4.9 stars from 986 customer reviews · 1621 NE 6th Ave, Ocala, FL 34470

  • 4.9 out of 5 stars
  • 986 customer reviews
  • Ocala, Florida
  • Open 5 days/week
4.9
Rating
986
Reviews
Yes
Claimed
Yes
Website

About this provider in Ocala

HomeTeam Pest Defense is the industry leader in residential pest control and the #1 pest management company working with home builders. Serving Ocala and surrounding areas in Marion County, including Silver Springs, Belleview, and Dunnellon, we offer expert exterminator services backed by our Taexx®

Pests handledfleas
Praised forprofessionalknowledgeable
Methodsapplying treatmentstaken care of

Rating breakdown from customer reviews

4.9

986 reviews

5
931
4
33
3
2
2
4
1
16

Customer reviews for HomeTeam Pest Defense

AF

Airleen Fernandez

4mo ago

I had an excellent experience with Girvan Coley, the pest control technician who serviced my home. He did a thorough and outstanding job by removing a wasp nest, cleaning all the spider webs around the house, and applying treatments for ants and other insects. He also placed traps strategically to help prevent future issues. In addition to his great work, his knowledge and professionalism truly stood out. He took the time to explain what he was doing and answered all of my questions with patienc

Provider response

We are grateful for your feedback about Girvan's thorough work and professionalism. His expertise and attention to detail reflect our commitment to excellence.

A

A

1y ago

Worst pest company how hard is it to tell a customer when they are coming out for service ? Three calls to ask when they were coming and three different answers - Ron Butson and Riley awful to deal with - ask a question and you dont get a straight answer- this is pest control not brain surgery - Had many pest control companies across the country this is the WORST. When I called to cancel all of a sudden they could have someone out today ? really ? Update I was told I would receive a refund

Provider response

We take your feedback seriously. Please feel free to reach out to us at (352) 368-3845 to discuss your concerns further.

CC

Charlie cross

2y ago

I had this service for seven years. The first five years were Excellent. Each semiannual service included a detailed report of each trap that was active and each trap that had the bait replaced. During the last two years, the detailed reports stopped. I had no idea of active traps and no knowledge of bait replacements. Two complaints to the Manager. I received his assurance of corrective action and notes were added to the account of my needed paper report of active traps and bait replacements. I

Provider response

We're sorry to hear about your experience and appreciate your feedback. We understand your frustration and apologize for the lack of detailed reports in the past two years. If you need further assistance or have any unresolved issues, please feel free to reach out to us via text or call.

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Treatment and cost guides before you call

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