About this provider in Fort Myers
American Allegiance Pest Control provides trusted pest control in Fort Myers, FL, keeping homes safe from ants, bed bugs, roaches, termites, rodents, mosquitoes, ticks, spiders, wasps, and more. Our licensed and insured team has over 10 years serving Southwest Florida, led by a certified operator with 30+ years of…
Rating breakdown from customer reviews
4.8
162 reviews
Customer reviews for American Allegiance Pest Control
Wizard of Math
They are very polite and helpful.
Provider response
Thank you for the kind words!!! We strive to treat everyone That exact way!!! Michael D, Owner.
Maria Polo
Great Great Company. Experienced and Professional technicians.. A J is professional, competent and courteous. What more can we ask for! Thank you.
Provider response
Thank You Maria!!! Michael D, Owner
lolomeme38
They also do our lawn care, fertilizer and insect control.
Provider response
We're grateful to hear you're happy with our services! We'll be here if there's ever anything you need. -Michael D., Owner
Angela S.
I have used American Alliance pest control for years. I took a break after Ian to do repairs on my home and resumed service. On 8/05/2025 I was taken to the hospital by ambulance, and while I was having emergency surgery- they came to my home without any scheduled visit, communication or request for approval- they sprayed the outside of my home and ran my debit card. They used to be a great company- now they have zero communication and terrible customer service. How any company can randomly provide services without a defined schedule and clear preapproval to process a debit card is beyond me. Save yourself some money, time and headaches- don’t use this company. 🤷♀️ Edit: at no time have I approved this company to store my credit card information. This was the second service, and they charged my debit card I used for the first service- WITHOUT MY CONSENT OR APPROVAL! Save yourself from being scammed by this company.
Provider response
Angela, I am very sorry you had to go to the hospital. We do hope that you are ok. As for charging your card for your service, you have given us permission to do this after your service is complete. The notes are clearly stated on your account. If you would not have hung up on my office manager yesterday when you called screaming and yelling you would have found this out. This is how it has always has been since you have been with us. Its easier to to business with people when they call and speak like adults and not like some crazy person. I understand everyone has a bad day but please do not call and take it out on my staff. We appreciate your business in the past and do hope your health gets better. I am sorry that you felt the need to give us such a negative review because you forgot that you have given us permission to charge your card after we have completed your scheduled service. We do wish you well. Michael D. Owner.
S James
They were good at first but, the guys they had quit. Now they tell you they cant find anyone good to work for them as excuse why they cant do their job. So they admitted they are incompetent. They spray around windows and it stains your paint then they put gel on your paint for ants that doesn't ever dry. They claim the stains aren't from their gel and that there is water stains. If you run your fingers thru the stain, your fingers are covered with gel. The "water stains" were from their sprays and they applied clear gel also which coincidently is the same clear gel they use for ants which ruined the paint. They been out few times for small ants in our office and there's still ants after several services. BTW I am in my office everyday with the window right in front of me my working on computer and I see it everyday and the stains didn't appear until right after they did services specifically for ants. They asked for pictures of the damage then we never heard from them for about 1 month until we had to call them and ask what they will do about the damage and ants. Then, she stated my paint is old and the gel on the walls paint isn't from them. (The entire interior of the home was painted 4.5 years ago). The same gel that magically appeared after they put gel around the window for the ant problem and so happens to be the only window in the house that had the ants and the only window with gel stains. So as long as you don't have a pest problem they are ok, if you have a pest problem then they are horrible and will not take responsibility for damaging your home or eliminate the problem with pests which is the idea of having pest control in the first place. They went downhill quick. REPLY TO OWNER: It was your employees that told us they cant find anyone good to hire. This tells us your company has admitted to not having good employees. The "stains" you refer to are from your guy spraying around the window prior. Funny how you think you can explain something when you yourself hadnt even come out on location. Stains showed up after we first informed your company of ants, after time passed and still had the issue, your guy came out and smeared gel on the sides of the window. The third time he came out, I ran my finger thru gel after he tried to say it wasnt gel and that he said it was just water stain even tho i had gel on my fingers then he put out 2 ant traps. I wouldnt mind a few attempts to rid the ants but dont blatantly lie to me, especially when you were not here. You lost your chance. I have a new company who couldnt believe what yours did and they took care of the ant issue right away.
Provider response
I am very sorry you feel this way, I did review the pictures you provided and also the pictures my technician provided. In your pictures you didn't show the base of the window where you had previous water stains. My office manager was just pointing out that you were stating that the paint was in perfect shape and obviously it had previous stains. I agree that the gel bait that was used was absorbed by the paint on the sides of the window because the paint was chalky and the bait should not have been applied to the chalky paint. But to state my company can't find anyone good to work for me is just you speaking just to speak. No one admitted they were incompetent. Also to state we are horrible if you have pest problems is just not true, please just read my over 150, 5 star reviews. I will be happy to take care of this paint around your window any way you would like to handle it. Please just call our office and I will personally come out and we can decide on an amical solution. Thank you for your time and your past business. Michael D. Owner
kathy tolentino
We are happy about everything with American allegiance pest control. They have completely turned our yard around and just a few short treatments highly recommend to everybody.
Provider response
Thank You Kathy!!! We appreciate you as part of our American Allegiance Family, let us know if you ever need anything!!! Michael D, Owner
Rose Jackson
The technician, Steven is very professional,explaining what is going to do and he's a very friendly and nice guy, I appreciate his service, I think Steven does a great job for the company ❤️
Provider response
Thanks for the support, Rose! Steven is stellar, so we're not surprised that he always makes your experience with us excellent. Feel free to reach out to us anytime we can assist you. -American Allegiance Pest Control
roseanna rechis
the allegiance gentleman was very good and sprayed the area i was having a problem with. today it looks like he was successful and my problem with the ants seems to be solved. thanks, roseanna and joe
Provider response
Thank You Roseanna!!!!! Michael D, Owner
kat swartz
The Best in this Area! Reliable, Reasonably priced. Consistent. Thorough, Pet Friendly Products and Family Owned. Highly recommend!
Provider response
Thank you Kat for the great review!!! Roy is a very knowledgeable and conscientious technician, he cares very much about our customers and their properties. We appreciate you as our customer, please let us know if there is anything we can do for you at anytime!!! Michael D. Owner.
Bill
We have confidence in AJ taking great care of our place here in NFM. Very knowledgeable and always friendly. Anytime I have ever had any issues, a call or a note gets immediate attention. Thanks for your great customer service!
Provider response
Bill, I appreciate you taking a moment to show your support! I'm always happy to help, and I'll be here if there's ever anything else you need. -Michael D., Owner
cecilia palumbo
They always do a terrific job Best ever
Provider response
Thanks Cecilia!!! We appreciate the opportunity to serve you!!!!
Al Haddad
I still see weeds around the palm tree, I don't know how long more treatments do I need to get ride of it professionally
Provider response
Al, Sometimes it takes a few treatments for the weeds in the turfgrass to die. Please let us know if they haven't died in the next service and I will make sure the technician pays special attention to those hard to kill weeds. Thank you for being a loyal customer!!! Michael D, Owner
Lorena
Unfortunately, I cannot add any additional comments directly to my review, which is why I have had to keep editing this response. I have been a loyal customer of this pest control company for a long time, but my recent experience has left me incredibly disappointed. Upon moving into a new home, I reached out to schedule my regular service, only to encounter rude & unprofessional behavior from the company’s staff. We had just moved into a pretty expensive home a week prior, & upon the technician discovering mushrooms growing inside, I immediately took action to address all necessary repairs. Since my mom is battling cancer, there was an added urgency to ensure that any issues, including pests & moisture, were promptly fixed so that her health wouldn’t be impacted. I notified Sadina of these repairs & assured her that everything was being taken care of. It’s important to note that in my previous home, I had a similar pest issue, & the company sent out a technician multiple times to address a larger problem. The contract clearly states “initial service plus as needed, free of charge.” So when we moved into this new home, I naturally expected the same level of service, based on the terms in my contract. However, when I reached out to Sadina & asked if someone could return in the first month to address lingering issues (ants upstairs), she informed me that I would have to pay again for the service. So, despite being under contract and having already paid for the service, they were willing to send someone out, but I would have to pay again for a visit in the same month. This was not only frustrating but also a clear violation of what was promised in the contract. After notifying Sadina of the repairs that had been made to the property, she still refused to send anyone out to service the home. What is particularly disappointing is that the owner continues to focus on the condition of my home, rather than the actual reason I left a bad review: the terrible customer service and condescending behavior from Sadina from the start. Now, seeing how the owner has responded to my review, I can understand where Sadina’s behavior comes from. Instead of addressing the issue at hand—unprofessional treatment—there is a constant focus on irrelevant factors that have nothing to do with my experience. Additionally, I had missed payments in the past due to losing my debit card, but I always made sure to pay when I had a balance. The fact that the owner continues to bring up unrelated issues, like past payment history, only adds to the humiliation. The real problem here is the unprofessionalism and dismissive attitude I encountered from Sadina, which clearly reflects the company’s broader attitude toward its customers. The fact that the company is now trying to shame me for things that are part of the normal process of moving into a new home only highlights their lack of understanding and empathy. Despite these issues, I acted quickly to resolve everything and still didn’t receive the service I was promised. After trying to remain patient, I finally became frustrated with Sadina’s dismissive attitude, which led to her hanging up on me when I expressed my dissatisfaction. I’m sure the owner will respond again, attempting to embarrass & humiliate me even further, but I don’t mind. At the end of the day, I know that the majority of people will agree with me: everyone deserves to be treated with respect, regardless of their circumstances. I did everything that was asked of me—made repairs, kept the company informed, & acted with urgency given my personal situation—but was still met with hostility and poor service. The real issue remains the disgusting, unprofessional behavior and treatment from a company that claims to care about its customers. I have kept all the messages & calls to Sadina, which I can gladly post as well. I strongly advise potential customers to carefully consider whether this company values professionalism, customer care, and basic respect for its clients.
Provider response
Ok so I’m not playing this game with Lorena anymore. She wants to completely change her review every time I respond to her. Now her mother had cancer and she did everything she could to work on her house, but it’s neither here nor there. All anybody needs to know is she was a terrible customer. she paid late all the time and we let it go, and then when she moved into a new home, she expected us to continually go out and constantly treat beyond the contract. She did nothing to work on her house and expected us to “fix the problems” without solving the issues causing them. She wanted us out there multiple times a week to continually spray and spray and spray beyond what we can legally do so just remember, we decided as a company to cancel in her service, She did not decide to look for another Pest Control company until we refuse to do service for her. She would call us screaming, and yelling. We only responded to her by the way she was treating us and that’s all I need to say, read our reviews they speak for themselves. We wish her the best, and we absolutely wish her mother the best, and we hope that she can find a Pest Control company that will be willing to work with her. We just don’t need such a negative person to do business with, life is just way too short.
Anderson Arvelo
Tim Kyger is great at his craft. Very thorough and professional. Highly recommend him.
Provider response
Thank you Anderson!!!! We appreciate having you as a customer, if there is anything you need at any time, please let us know. Michael D. Owner
G Kirkwood
Shady business dealings here. Desparate for any income. Felix arrived and claimed he was going to do pest control and ant control around the well house. Cost $89.00. Came to door and said he was done and asked for $89.00. I gave him a check for $89.00. I asked him if there was any suggestions for the gladiolas bushes (2). Looked bad and leaves dying. He suggested Magnesium and a Home depot feeding of something like 400. Said he could spray them but had to call Sedina for permission and cost. I called Sedina and she quoted me $20.00 I said ok Felix came to door and told me Sedina had called him to take care of the gardenia bushes and it would be $20.00 I said ok. Felix came to the door and told me it was done. I gave him a #20.00 bill. NOW... after a phone text claiming I owe 20.00 I get this invoice.... claiming I owe 20.00. You were paid the amount that you requested. I am done. You are unable to keep claiming money due after being paid. Your demand is un-American. Thank you.
Provider response
Mrs. Kirkwood, I'm very sorry you feel this way. You have been our customer a long time. Your service is normally $109 which it clearly states on your invoice, which it has been since October of 2023, when you asked to have us treat other areas in your lawn for an additional $20. Then on this service in question you asked Felix to treat your 2 Gardenia bushes for bugs, so we quoted you $20 to treat both of them. I do not know what the Home Depot 400 is you are talking about. We are a professional pest control company, we do not buy our products from Home Depot. But either way the cost of your service would of been $109 plus and additional $20 for the Gardenias that you agreed upon with Sadina, my office manager. So, to say we were paid the amount we requested is not true. Your normal invoice for your regular service, not including any other services is $109, which is what we received. We are still owed $20. I am sorry this transaction has been a burden on you and has caused you much confusion. I will delete the $20 off of your invoice to make this a much easier transaction for you. Please look at your invoices to notice the normal service charges are $109 not $89. Thank you again for having been our customer. Have a great Day!!!! Michael D, Owner.
Joseph Pittel
Increased cost after Two years, started to charge for bait service , cancelled service
Provider response
Joe, First off I want to thank you for being our customer for 2 Years and 4 months. I am not quite sure you understood what my Office Manager called you about, so I will explain. When you signed up for service you agreed to a general household treatment plus 4 rodent boxes cleaned and serviced every other month. For some reason you were charged for the General household treatment every other month but not the rodent box service for the 4 boxes except for the first service. My Office manager explained that we were not looking to charge you for the $360 that was not charged to you in the past but we were going to have to start charging you for the Rodent boxes every other month as agreed upon when you started service over 2 years ago. So we were not increasing the cost of your service but just charging you for what you actually signed up for. I am very sorry you feel like we are doing you wrong and you gave us a bad review over it when we actually gave you $360 worth of Rodent Box services for over 2 years for free. So you're welcome. We just don't do that for just anyone. Let us know if you are unhappy with your new company and we would be glad to have you back under The American Allegiance Shield!!! Michael D, Owner.
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