About this provider in Fort Myers
For 25 years PestBear has been providing comprehensive services for all your lawn and pest control needs. From termits to rodents and bed bugs, we can handle it all. Call our Fort Myers office today for a free estimate!
Rating breakdown from customer reviews
4.5
641 reviews
Customer reviews for PestBear Ft. Myers
CHRISTINA MCCUE
Very professional!
Provider response
Thank you for your kind words, Christina! We're glad to hear you appreciated our professionalism.<br><br>Thank you from the PestBear Team.
Elizabeth Brennan
Well done
Provider response
Thank you for the great rating, Elizabeth! We're pleased to know you had a positive experience with us.<br><br>Thank you from the PestBear Team.
Mary Buono
Very polite and on time,
Provider response
Thank you, Mary, for your kind words! We appreciate your feedback and are glad to hear you had a positive experience.
Dale Barton
We were home and when I went out to meet him, he had ready gone. I would like the lanai done. I understand he was concerned about the cat.
Provider response
Thank you for your feedback, Dale. We appreciate your understanding regarding the situation with your cat and will make sure to address the lanai as soon as possible.<br><br>Thank you from the PestBear Team.
Cathy Maupin
Tyler is amazing , He is the most knowledgeable person I have ever due my lawn, He will not tell you need something just to make a buck He always has time to talk with you and explain things
Provider response
We're delighted to hear about your positive experience with Tyler! His dedication to providing knowledgeable and honest service truly makes a difference.<br><br>Thank you from the PestBear Team.
scott dube'
At this point Chris is the main reason I receive treatments for my lawn. He resurrected my neglected lawn. He cares.
Provider response
We're delighted to hear that Chris made such a positive impact on your lawn care experience! It's great to know you're pleased with the results and the level of care you received.<br><br>Thank you from the PestBear Team.
Sharon Rollins
a courtesy call before the visit along with concern and treatment of pests in and around my home
Provider response
Thank you, Sharon, for your kind words about our courtesy call and pest treatment; we appreciate your feedback and are glad to help with your home.
Donna Guitard
Very happy with the service that Chris provides.
Provider response
We're delighted to hear you were very happy with the service Chris provided! Thank you for your feedback and support.<br><br>Thank you from the PestBear Team.
Joe Stresnak
Great job. Thank you calling me prior to coming out.
Provider response
We're delighted to hear you were pleased with our service, Joe. Thank you for your feedback!<br><br>Thank you from the PestBear Team.
David Keen
Can you tell me date as to when he was here?
Tim Badman
He texted and let me know his eta and when he arrived texted me to ask if I needed inside service. First time in my history with your company ant tech ha asked 5 stars
Provider response
It's wonderful to hear that you haven't had any issues with bugs or mosquitoes since our service began, Tim. Thank you for sharing your experience with us!<br><br>Thank you from the PestBear Team.
Charles Cooper
Jacob did a great job with the scheduled appointment for perimeter pest control. He also came in did a treatment for fruit flies. Very professional and friendly.
Provider response
Thank you for your kind words, Charles! We're glad to hear that Jacob provided you with excellent service and made your experience enjoyable.<br><br>Thank you from the PestBear Team.
dennis dirico
Tyler addressed the problem areas that I pointed out to him
Provider response
Thank you, Dennis, for your feedback! We're glad to hear that Tyler was able to address your concerns effectively. Your satisfaction is important to us.
David Dixon
Tyler has exceeded my expectations since I changed to Pest Bear. Always providing detailed information on what he has done and why. He is a great representative of the company and cares about his job
Provider response
Thank you for your kind words, David! We're pleased to hear that Tyler has made such a positive impact during your experience with us.<br><br>Thank you from the PestBear Team.
nancy shuman
Tyler always keeps us posted from telling us when he will be here to giving us good points about our lawn.
Provider response
We're delighted to hear that Tyler provided you with great communication and helpful tips about your lawn. Thank you for sharing your positive experience with us!<br><br>Thank you from the PestBear Team.
Scott Coniglio
Tyler from pest bear does a great job taking care of our lawn maintenance needs!
Provider response
We're so glad to hear about your positive experience with Tyler and our lawn maintenance services! Thank you for the fantastic review!<br><br>Thank you from the PestBear Team.
Martina Stier
I've already informed them several times that watering times are Monday and Thursday. They're coming on Wednesday and expecting me to water. But I'm in Switzerland, not in CC. Furthermore, I've already called three times and left messages explaining that my plants are infected with fungus, and nobody is doing anything about it. And now they're sending me a bill. I paid for a year in advance, so what's going on?
Provider response
We're sorry to hear about your experience, Martina. It sounds frustrating, and we appreciate you bringing these concerns to our attention; I will have a manager reach out to you shortly.<br><br>Thank you from the PestBear Team.
patrick phillippi
Sean was here for 8 minutes. 12 to 15 spiders still in pool cage and it took him about 3 minutes to do a partial perimeter of the house spray. Definitely not happy, especially because it's the first visit. Not happy!
Provider response
I understand your frustration, Patrick, and I'm sorry to hear that the service did not meet your expectations during the first visit. We strive for thoroughness, and your feedback is valuable to us. We will be reaching out to your shortly to get this corrected for you.
Ingrid Sotolongo
This company has left me no choice but to report them to the Better Business Bureau (BBB) and FTC.gov for attempting to charge my card without authorization. They have been trying to withdraw money from my account daily for almost a month, but fortunately, the transactions have been declined since I canceled my service. When I called to cancel, I clearly asked them to stop the automatic withdrawals, and I even recorded the call as proof. Despite that, they continue to attempt charges. Their work was extremely poor and unprofessional. The technician only spent about two minutes spraying my yard — it’s impossible to treat a property of my size in that amount of time. My grass never improved; instead, it got worse and was full of weeds. This company is disrespectful and dishonest, and I refuse to pay for a service that was never properly performed. This is my third review, and they still don’t care or take any responsibility. I truly hope this nightmare with Pest Bear ends soon
Geno
These people are scammers, said that they were going to treat my front and backyard, I have cameras all over my house, and I actually have a video footage of the guy jumping out of his truck, putting a steak in the ground and driving off,no pest control whatsoever and I canceled service three months ago yet they still try to charge me For services that they’re not even providing, I’ve reported to the Better Business Bureau and they’ve been trying to contact you if you put any of this on my credit report, I will be filing charges through the state Attorney General‘s office with an attorney.
Ashley Heck
We’ve been paying for this service for over a year, and our yard still looks terrible — full of weeds and nothing like what we were promised. To make matters worse, a sales rep even came to our door trying to sell us the service, not realizing we were already customers. That really says a lot about how bad our yard looks after a year of being under their care. We’ve tried calling multiple times, but only ever get voicemail, and no one has ever returned our calls. Extremely disappointed with the lack of results and customer service.
Provider response
Please call office and ask for Jordan he will take care of you. <br>Thank You <br><br>
Mike
This company has been reported to the FTC and the Attorney General for credit card fraud and deceptive sales tactics. I highly recommend all other victims do the same to hold this company accountable. If they keep coming onto your property after you’ve canceled your services, call your local police department to get them trespassed. I was solicited by Pest Bear and was promised results. 6-9 months had gone by and my lawn looked worse so I had a manager come out and was told that they don’t use weed killer, instead they just fertilizer, which also fertilizes the weeds. So, they had just been feeding my weeds. I told them I no longer want lawn treatment. Next month comes around and I catch them in my yard doing lawn treatment, I explained to them that I fired them for lawn treatment. This happened 6 times over and over again with the next 2 months, I had to explain to every technician every time and they all told they me they would let the office know. I catch another technician trying to do lawn treatment a few days ago and I explained everything to him for the 7th time. The next morning they charged my credit card. This company is conducting business in an illegal manner and needs to be held accountable. On top of the illegal activity, they have terrible customer service. They show up whenever they feel like it and don’t even tell you. Pest Bear also offers compensation for people to leave positive reviews. The integrity and credibility of the entire company is compromised.
Provider response
Please reach out to office so we can address your concerns. <br>Thank You. <br>813-818-9898
Alley Mattro
Would not recommend; horrible service - they solicited our house, which was fine and we bought into it. We were told they could get our lawn looking green and knew exactly what needed to be fixed + pest control. $75-150 per month. Paid for the service for months & months without any kind of improvement, whenever we reminded them of what we were told they told us oh well send out a manager and have it fixed right away. Even then, no improvement. We also paid for pest care with them… we’ve had more bugs inside our home than before we even hired the service. Not to mention they often show up unannounced, including 7am on Christmas Eve morning, and want to come in your house for treatment. If you say no, you weren’t prepared, too bad, you’re still charged. I don’t know what working person could accommodate that kind of unpredictable scheduling without notice. Don’t waste your money
Provider response
Alley, we never want a customer to feel unsatisfied<br> with our service. Please contact us so we can learn more and find a way to make things right.
Kathy Whiteside
Use to be good service. They changed my service tech and the new guy only did the front of the house. They than wanted to up my service to 8x/ year. I said no. 6x has been just fine. They than stopped texting saying they were coming out and would just show up e- 4 weeks later. Called and called again with no reply. Final straw was tech just showing up again without notice only 3 weeks after last treatment. I was home and it was raining pretty good in my area, the guy never got out of the vehicle, stuck a sign on the lawn just outside his door and left. I DO NOT RECOMMEND THIS COMPANY. USE TO BE VERY GOOD, SERVICE WENT DOWN HILL FAST. Website says 100% satisfaction, that's a joke !
Provider response
We regret to hear about your experience, Kathy. Please contact us so we can review it and work on a solution.
Brooke Gruttadauria
This company gave false promises on services and results. We were told month after month by Joey (who said he was a manager but we were later told is just a salesmen) that they were going to get our yard fixed and install plugs. They never installed the plugs that were promised and our grass looks worse than when we started 8 months ago.
Brian sweeney
Used them for lawn service. After second application my lawn was destroyed. there were burn patterns all over the lawn from where they sprayed something. Manager came to look. said didn't know what caused it but would put some seed down. i texted him back three times asking when that would be done. never responded. Do not use these people.
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Treatment and cost guides before you call
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