Truly Nolen Pest & Termite Control

We had a wonderful experience with our Truly Nolen technician, Sam Bell. From the moment he arrived, Sam was professional, courteous, and incredibly knowledgeable. He went out of his way to carefully explain the pest control treatment plan and the entire process, making sure we fully understood what was being done and why. Sam took the time to answer all of our questions with impressive industry knowledge, patience, and kindness. He never made us feel rushed and made sure we felt comfortable and

Called them for preventative insect control. My appointment was scheduled between 1:30 and 3.30 - they showed up before 11 and parked in my lawn which had freshly lad sod. When I called their office to share the experience, they told me the techs boss would call me to sort it out - three days later nothing. Poor communication, undependable, clueless 1/21 update. I noticed Ginny replies to reviews with an offer to assist. Unfortunately she, by her own admission, is not able to help much. Here’s

They never told us that the process would take about 3 hours. They didn’t tell me I would need to move things away from the walls. They never told me they would drill holes into the crown molding & spray pesticides.. they only mentioned the attic. I’m the duplex attached to the other duplex who had the termites. This they admitted their wrong doing. The technician came in & sprayed & the technicians sprayer broke at some point & leaked all over the floor through the ceiling.. the guy came in an