Green Pest Services
Verified5506 Connecticut Ave NW suite 28b, Washington, DC 20015, United States
Open 7 days, Early hours, Evening hours
About Green Pest Services
Proven Solutions with Guaranteed Results. Green Pest Services is qualified to handle any pest related issue that homeowners may encounter. Your home is your biggest investment and the professionals at Green Pest Services have an extensive lineup of the latest pest control products and application methods to prevent and eliminate them. Green Pest Services has the right solution for your pest problem. We guarantee results. If pest activity persists after a service call, we will return for free until the problem has been solved.
Rating Breakdown
4.8
★★★★★579 reviews
Customer Reviews (30)
Response from Green Pest Services
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Mallory!
Very professional and friendly
Response from Green Pest Services
Hello James! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Eric is very knowledgeable in the business! I really appreciated his help!
Response from Green Pest Services
Hello Linds! Thank you for your five-star review. We are thrilled to see that you enjoyed our pest control services. We are dedicated to meeting our 5-star standard with each client, and we are so glad that we achieved this with you! If you ever need anything, please don’t hesitate to contact us. Have a wonderful day!
Response from Green Pest Services
Thank you for your positive review, Sofia! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Response from Green Pest Services
Hello Jackie! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
As always, Green Pest Control and Eric was spectacular! We will miss having Nicholas coming to do our Service, but we congratulate him on his much deserved promotion!!!
Response from Green Pest Services
Hello Chris! Thank you for your five-star rating. Your complete satisfaction with our pest control services means the world to us, and we look forward to continuing to keep you pest-free! It is truly our pleasure to serve you. Thank you again for your positive review, and we hope you have a wonderful day!<br>
Response from Green Pest Services
Hello Sam! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Juan was incredibly knowledgeable and helpful - provided a home inspection, was patient with my questions and gave me tips on what to look out for and how to maintain my space free of any issues. Would recommend to anyone.
Response from Green Pest Services
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Sara!
Response from Green Pest Services
Hello Angela! Thank you for your positive review of our pest control services. It is our pleasure to serve you, and we truly appreciate your business. If there is anything we can do to up our services to a five-star rating, please let us know. Have a pest-free day!
Response from Green Pest Services
Thank you for your five-star review, Janis! We are dedicated to providing efficient solutions for each pest concern, and it is truly our pleasure to work with you to keep your space pest-free. We are always here when you need us! Thank you again for your positive review, and we hope you have a wonderful day!
Very thorough and willing to tell the customer exactly what should be taken care of! Very much appreciated!
Response from Green Pest Services
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Kenneth!
Thank you Green Pest Services and Mr. Lane for providing excellent customer service and pest control services to me and my home. I have recommended Green Pest Services and Dante Lane from this wonderful establishment to one of neighbors as I will recommend to all my neighbors in the neighborhood Green Pest Services to handle their extermination and pest needs. Thank you, again, for your assistance. Anthony Washington
Response from Green Pest Services
Hello Anthony! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Response from Green Pest Services
Thank you for your positive rating of our pest control services! We are thrilled to know that you had a five-star experience with our team. Your complete satisfaction with our services is always our top priority, and we are happy to solve any pest issue that you may have! Please don’t hesitate to contact us with any questions or concerns. Have a wonderful day Kim!
Response from Green Pest Services
Hello Terri! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
A very friendly person and presentable.
Response from Green Pest Services
Thank you for your five-star review of us! We are so glad that you are satisfied with our pest control services, and we hope you continue to enjoy the results of our treatments! If you ever need anything, please don’t hesitate to reach out at any time. Have a pest-free day, Zobil!
Don't eas amazing
Response from Green Pest Services
Thank you for your positive review, Shontaya! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Kyle did an excellent job.
Response from Green Pest Services
Hello Fernando! Thank you for your five-star rating of our services. We are glad that our team provided productive pest control services for you. We strive to not only meet but to exceed expectations, and we’re thrilled that we achieved this with you! If you ever need anything, please feel free to contact us at any time. Have a great day!
Excellent, efficient service
Response from Green Pest Services
Thank you for your five-star review, Dorothea! We are happy to know that you enjoyed our pest control services. Our top priority is the complete satisfaction of our clients with our services, and we’re so glad that our team achieved this with you! Feel free to contact us with any questions or concerns. Have a pest-free day!
Robaid from Chantilly location was on time, polite, great active listening, overall offered an awesome service. Thank you!
Response from Green Pest Services
Hello Vero! Thank you for your five-star rating of our services. It means the world to us to see that you enjoyed our pest control services. We truly value you as a client, and it is our pleasure to work with you! If you ever need anything, please don’t hesitate to contact us at any time. Have a pest-free day!
Always professional
Response from Green Pest Services
Thank you for your positive review, Kurt! We are thrilled to see that our team provided five-star pest control services for you. It is our pleasure to serve you, and we look forward to continuing to keep you pest-free. Have an amazing day!
Unfortunately, we started out with high hopes that this company would be the answer to our European cockroach invasion. After a number of visits and treatments we failed to see the intended results. The company finally suggested a second flush. When I challenged this as being unsuccessful initially, the company admitted that the wrong chemicals were used during the first flush and wanted me to go through the effort and full expense of a second flush. No! I am not paying for their mistake!
Response from Green Pest Services
Debra, thank you for your review. We sincerely apologize for your frustrating experiences with our roach control services. Our Office Management team is looking into the situation and will contact you soon to learn more about your experience and how we can make this right. Again, we are truly sorry for your negative experiences, and we hope you have a wonderful day.
I called Green Pest to help with my termite infestation. After I scheduled them to come out for an estimate, my friend told me she used them before and does not recommend because they are incompetent and don't do a great job. They came out while I was away (I gave permission and the code) and sent me a quote for $200 for general pest management for all pests EXCEPT termites. My property was empty as the tenants had moved out leaving nothing behind but about 100 dead termites so it was pretty hard to miss. I texted and emailed asking what this quote had to do with my property or my termites and they waited 4 days to email me back and tell me that the technician had spotty wifi and must have confused my property with another property and they would have to come back for another estimate. I'm not sure how spotty wifi could explain how they missed the pile of dead termites, but no thanks.
Response from Green Pest Services
Michelle, thank you for your feedback. We are truly sorry for the miscommunication that led to your property not receiving the termite control you requested. Our Office Management team is looking into the situation in greater detail and making sure our teams are on the same page going forward. We recently contacted you to discuss this experience, so at your convenience, please give us a call to schedule a re-service. Again, we apologize for this frustrating experience, and we hope you have a wonderful day.
Tech was great and did job but horrible customer service at main office. We needed scheduled apmt due to fruit fly infestation. No one came for first apmt time since scheduler put in different date than what they told me. Tech was suppose to come between 8-10 next day but didn’t come until 1230 (tech was misassigned). Lots of inconvenience due to time ( lots of hours waiting for tech due to bad dispatching) and company handled our emergency badly. Bad communication between office to technician and customer.
Response from Green Pest Services
Julie, thank you for your feedback. We sincerely apologize for the miscommunication with our office and technicians. Your review was forwarded on to our Office Management team, who is looking into the situation in detail and will certainly make sure it is handled appropriately. If there is anything we can do to help make this right, please reach out to us. We truly care about our customers and being able to do every thing right by them. Again, we apologize for your frustrating experience, and we hope you have a wonderful day.
Terrible! Called to schedule, rearranged my day to accommodate. Called an hour before tech was supposed to arrive, they said that they would not be calling me because not what I requested, and that they would just show up. Didn't show up. Called and they said that technician had showed up, but I have a ring camera and noone showed up. Goodbye
Response from Green Pest Services
Ibrahim, thank you for your feedback. We are so sorry to hear about the lack of communication you experienced. Our Office Management team is looking into the situation in detail and will certainly make sure it is handled appropriately. If there is anything we can do to help make this right, please reach out to us. We truly care about our customers and being able to do every thing right by them. Again, we sincerely apologize for your negative experience, and we hope you have a wonderful day.
I have received a technician service three times in as many weeks after complaining that the technician was either not dewebbing or not effective as spiderwebs remain in the same spot. And three visits later they are still there. This is not the first time but customer service is very supportive and I have remained a customer for many years. I am rethinking it now .
Response from Green Pest Services
Al, thank you for your review. We sincerely apologize for the lack of web removal you've been experiencing. Your feedback was forwarded on to our Office Management team, who is looking into the situation in detail and will certainly make sure it is handled appropriately. If you wish to discuss your experience with our team further - or to schedule a re-service - please contact us at your convenience. Again, we apologize for your negative experiences, and we hope you have a great day.
Zero stars. Once they get your money, they do absolutely nothing. Won’t return calls. Didn’t seal off the mouse entrances. This company is a scam. They put a few traps inside (the same ones you can buy at the store) and poison outside then nothing. None of their traps have caught a mouse. We did see a dead bird at their poison box outside though.
Response from Green Pest Services
SS, thank you for your review. We apologize for your negative experience with our services. We never want to make the pest control process frustrating for anyone, and we are concerned to hear that our mice control has not been effective for you. Your feedback was forwarded on to our Office Management team, who is looking into your situation to ensure it is resolved. We would love the opportunity to rectify the situation with you, so at your convenience, please contact us and our team will be happy to speak with you. Again, we apologize for your negative experience, and we hope you have a great day.
Very disappointed in information passed to my Tennant regarding how mice may be accessing the home. I believe Green Pest took advantage of my Tennant by feeding her false information. I have verified with my Plumber the credibility of what Green Pest staff were advising my Tennant. I will plan to reach out to Green Pest tomorrow to explain my dissatisfaction and disappointment with their inadequate and inaccurate report they sent me. I spend way too much on this account to be given this sort of information from so called, “experts.”
Response from Green Pest Services
Leo, thank you for your feedback. We are very sorry to see that your tenant did not receive our five-star standard of services. Your complete satisfaction with our services is our top priority, and we are concerned to know that we did not achieve this with your tenant's recent experience. Since we do not have any notes on the technician's conversation with your tenant, we would love the chance to learn more and rectify the situation with you. Our Office Management team will reach out to you soon in order to learn how we can best serve your tenant in the future. Thank you again for your review, and we hope you have a great day.
I hired Green Pest because they had such rave reviews. That is why I think it's so important to write a review. I do not recommend their services at all, in my experience you wouldn't be better suited googling or youtubing your issues and doing it yourself or having a handy man handle it. In the end, after9 or so months, my mom found the problem that the paid professionals never identified The good - there do seem to be plenty of smart, kind, friendly and professional people that work there. They have good branding and an easy to remember name. The bad - The people don't seem to change the processes and outcomes - The consultation person will come and say they will shore up entry points / weak spots but they won't. You will. - Technicians regularly came earlier/later than scheduled or no showed - Frequently came without the tools necessary for example no step ladder to examine a ceiling call - Overloaded call center, often had calls not picked up and voicemails not returned etc. - Concerns flagged will be ignored, ie. you can call and be promised a return call to address issues that never comes - More rare but so crazy, there are techs who lack professionalism and respect when speaking about your home and neighborhood. Maybe I had bad luck compared to other reviewers but I genuinely hope this saves someone the time, money and frustration of being locked in for 1 year with poor experiences. Good luck.
Response from Green Pest Services
Fadzai, thank you for your feedback. We sincerely apologize for your negative experiences with our services. Our team strives to meet our five-star standard with each client, and we are concerned that our pest control services didn't meet this standard with you. Your feedback has been sent to our Office Management team, who are looking into your situation to see how we can consistently improve upon our services moving forward. We would love the opportunity to rectify the situation with you, so we will be in contact with you soon. Again, we apologize for your ongoing frustrating experience with our services, and we hope you have a wonderful day.
We have been customers for 2 seasons now and it has been such a horrible experience. Their customer service has provided some of the worst interactions I have ever had with professional services companies. I kept giving them the benefit of the doubt hoping the agent was having a bad day but I cannot do it anymore. I have never once had a pleasant interaction with their agents and we spend too much money on these services to feel like we are inconveniencing their customer service team.
Response from Green Pest Services
Lindsey, thank you for your feedback. We are sorry for your negative experiences with our services. What you described is not at all typical of our services, and we are very concerned to hear that you have only had negative experiences with our team. Your feedback has been forwarded on to our Office Management team, who are looking into your situation to learn more about your experiences and to look into the potential reasons why you consistently received poor customer service from us. Again, we apologize fro your poor experiences and for not meeting our 5-star standard with you during our services. As you have since cancelled your account with us, we wish you the best in your future pest-control endeavors and hope you have a wonderful day.
Yeah, if I could give these people zero stars I would. They are absolutely terrible. I wish I had looked at the yelp reviews before. For some reason on Google, they have an extremely high rating in the three months that we have been with them, I find no reason to give them any positive comments or reviews at all. The first time I had scheduled with them, they no showed me. I gave them the benefit of doubt, and scheduled them again. That service went without any problems. Then they had to come out because we had ants, the service tech said he had never seen ants in that location before (a sink). Nonetheless, he put some bait and said that would take care of it. It took a while, but it did seem to do the trick. I had to have them come out to spray for some spiders, they didn’t show up. Call to find out what was going on and they said that the timeframe that they had originally quoted me was actually an additional 30 minutes longer (8 AM to 12:30 PM as opposed to 8 AM to 12 PM). That was incorrect according to the person who booked the appointment for me. They actually showed up to that appointment, magically after I called. Last straw was today, second monthly service. scheduled more than a week ago, lo and behold, another no-show. Call to find out what was going on, got disconnected first, then put on hold for eight minutes with the automated service saying that there was no one ahead of me, and finally spoke to someone who simply said OK, she didn’t ask why I wanted today’s service canceled, nor did she ask why I wanted the monthly service canceled. no attempt to explain, no attempt to find out what was going on, no customer service. Stay away from these people. Completely unprofessional and unreliable.
Response from Green Pest Services
Amar, thank you for your feedback. We are sorry for your negative experiences with our pest control services. We are typically known for our five-star standard of service, and we are concerned to hear that we have not been achieving this with you. Your review has been forwarded on to our Office Management team, who are looking into your experiences to ensure that this does not happen again. As you have cancelled your account with us, we wish you the best of luck in your future pest control endeavors. Again, we apologize for these unsatisfactory experiences, and we hope you have a wonderful day.
Contact Information
Phone
+1703-457-9109Address
5506 Connecticut Ave NW suite 28b, Washington, DC 20015, United States
Website
greenpestservices.netHours
Services
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