Provider profile

Elite Ops Exterminators, Inc.

4.9 stars from 97 customer reviews · 1775 I St NW suite 1150, Washington, DC 20006, United States

  • 4.9 out of 5 stars
  • 97 customer reviews
  • Washington, District of Columbia
  • Open 5 days/week, Early hours
4.9
Rating
97
Reviews
Yes
Claimed
Yes
Website

About this provider in Washington

Elite Ops specializes in providing pest control services for commercial, residential, non-profit, and high profile clients in the DC region. We use top of the line product and equipment. When chemicals are necessary to solve pest problems they are expertly applied with consideration for the safety of the customer…

Praised forprofessionalknowledgeablethoroughfriendly
Methodseffective treatmentstreatment process
Safetypreventive measures

Rating breakdown from customer reviews

4.9

97 reviews

5
93
4
2
3
1
2
1
1
0

Customer reviews for Elite Ops Exterminators, Inc.

PW

Peter Welle

4mo ago

Barnet I think was the associates’s name. He was great. Very thorough and informative and responsive to my questions about the treatment he was doing. Made it really easy. Will definitely use him and Elite Ops services again.

AM

Andy McKinley

4mo ago

Elite Ops has been wonderful, especially Garnett. He was very transparent and clear in his explanation of the work to be performed, and their work matched the proposal. Garnett was ready and willing to answer any questions. Elite Ops provides very thorough work and I highly recommend them.

Provider response

Thank you so much for your kind words! Garnett and our team really appreciate your recommendation.

RG

Rob G

6mo ago

Jonny did a great job treating the house. Thanks!

Provider response

We're thrilled to hear that Jonny was able to help with the mice issue in your rental house! Thank you for sharing your feedback with us.

SF

Stephanie Ford

6mo ago

I'm very pleased with the pest control service we received. The technician Jonny was very professional, knowledgeable and thorough. They took the time to explain the treatment process and answered all questions. Since the service we've noticed a significant improvement. I highly recommend this company Elite Ops for reliable and effective pest control. With gratitude, Stephanie

Provider response

Thank you very much, Stephanie. We are delighted that Jonny and our team were able to assist you. Your recommendation is greatly appreciated.

JB

John Bratton

6mo ago

Best Small Business In DC!!! Always a wonderful experience working with an Elite business that knows the value of customer service.

Provider response

Thank you so much for your kind words! Our team truly values great customer service, and we're thrilled to hear about your positive experience. Your support means a lot to us!

SL

Shatema Lucas

6mo ago

Garnett was exceptional. He answered all of my questions and took his time to explain preventive measures.

Provider response

Thank you so much for your kind words! Garnett and our team are thrilled to help and always here for your questions.

A

AMG

8mo ago

Great service! Kind and helpful professional. Thank you very much!

Provider response

We’re so glad you had a great experience! Our team really appreciates your kind words and support. Thank you!

GK

Greg Kohlrieser

8mo ago

Over several years, we've called upon them for a variety of issues, and they are always friendly, helpful, and provide effective treatments to address the issue. I think our technician on this call was Craig (sp?), and he was very thorough, explained things, and worked efficiently. Highly recommend Elite Ops!

Provider response

Thank you for your kind words. Craig and our team sincerely appreciate your trust and support throughout the years.

BK

Baran Kilical

8mo ago

Garnett was prompt, professional, and excellent communicator for work performed for my condominium.

Provider response

Thank you for your kind words. Our team is pleased to hear that Garnett was able to assist you with your condo. We sincerely appreciate your support.

L

Loveahh

9mo ago

These guys are so good. I lived in my building 30 + years, and although I personality haven’t had issues in the different units, the trash room was scary at times. But since we have had Elite Ops the last few years.. so much better. Not scared to walk in trash room anymore. 😃 The exterminators are super friendly and knowledgeable and are happy to answer any questions

Provider response

Thank you so much for your kind words! Our team is thrilled to hear you feel safer and happier with our service. We appreciate your trust!

KL

Katrina Louise

10mo ago

My fifth time using their services! It’s very easy to schedule online. Garnett was my specialist again and he arrived right at the time he told me. When he arrived he was very thorough with treating the problem areas and even identified where he thinks the pests are entering from. He let me know I can reach out to him if I’m still having any problems in the next few weeks. I doubt I will need to and I will certainly use their services again in the future for seasonal maintenance. Thanks Garnett!

Provider response

We're thrilled to hear about your positive experience with our team! It's great to know that C'jei was able to address the problem effectively and provide excellent service. Remember, our team is always here for you if you need any further assistance. Looking forward to serving you again in the future! Thank you for choosing us!

JA

John Ayala

10mo ago

The only service that has consistently worked.

Provider response

Thank you so much! Our team is thrilled to hear our service has been consistently reliable for you.

AB

Amanda Berard

10mo ago

DJ is responsive and accommodates my complex schedule and wide geographic area of my clients. Trust him COMPLETELY!

Provider response

Thank you so much for your kind words! Our team is thrilled to support your busy schedule and diverse client needs anytime.

MA

Michael Alban

1y ago

Good communication. Timely. Knowledgeable. Professional. Nice guy. We love Garnett and all exterminators we've had from Elite. Highly recommend.

Provider response

Thank you for your valuable feedback. Our team takes great pride in assisting you, and we sincerely appreciate your continued support.

DW

Dianne Williams

1y ago

August 20,2025 I am pleased with my initial visit and do anticipate becoming a regular customer. Garnett was punctual, professional, well mannered and knowledgeable about the services he rendered. He fully answered all of my questions! Thank you. Dianne Williams

Provider response

Thank you, Dianne! Our team is thrilled to hear about your great experience with Garnett. We look forward to seeing you again!

KD

Kandace Davis

1y ago

The service was just completed so I have no way to appropriately gauge its effectiveness. That said, Daniel was professional, friendly and walked me through everything he did and why.

Provider response

We're so glad to hear that! Sounds like Daniel did a fantastic job - he's a valuable member of our team. If you have any questions later on, feel free to reach out.

BJ

Bobby Jackson

2y ago

Contact non legit. Best wishes

SL

Shae Li

5y ago

Professional and timely service from Elite Ops. Our technician was on time, wore a mask and gloves on entry, was friendly and answered all my questions. The technician was able to point out some problem spots, offer suggestions and gave us the knowledge to handle the situation independently next time. While I feel like the cost was a bit high for the services ultimately rendered (just setting traps/poison), it would have been worth it if we had an actual infestation (which we didn't know prior to booking). Definitely, would recommend to anyone with a serious mouse problem.

RK

Robin Kelly

5y ago

The response time was very good. However, two days after service, l'm having the same problem, which "l was assured" would not happened. I asked about a service contract due to my concern, but was told it would not be needed. Well l am very upset and disappointed, especially after seeing such glowing reviews and having the same rissues. I called this company because l wanted professional assistance and honesty. I have also tried unsuccessfully to get a copy of my receipt of service. I am hoping to get a response regarding my concerns because you can only leave a message when calling or send an email. Should l get this resolved l will update this post.

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Treatment and cost guides before you call

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