Hoffman's Exterminating
Verified5169 Summit Bridge Rd, Middletown, DE 19709
Open 7 days, Early hours, Evening hours
About Hoffman's Exterminating
Hoffman's will always treat your home and business as our own. It is no accident that we are recognized as a local leader in pest control services. We are committed to providing customers with exceptional work and solving their pest problems ASAP.
Rating Breakdown
4.8
★★★★★89 reviews
Customer Reviews (28)
Yes so far I'm happy with what's being done. Everything is not finish yet.
Response from Hoffman's Exterminating
Hello Mary! We are very pleased to see that and our Middletown, Delaware team has started protecting your property and preventing any pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello LT! We are very pleased to see that and our Middletown, Delaware team has been able to protect your property and prevent any problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
The customer service has been great. We have twice talked to a lady named Melissa and she has been fantastic to work with and is always willing to help.
Response from Hoffman's Exterminating
Hello! We are very pleased to hear that Melissa and our Middletown, Delaware team have been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello Edwina! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
technician did a stellar job irradicating yellow jackets.
Response from Hoffman's Exterminating
Hello Matt! We are very pleased to hear that our Mantua, New Jersey team has been able to protect your property and prevent any yellow jacket problems! We thank you for your kind words, and take pride in delivering our customers quality service and personalized care.
Hoffmans treated a yellow jackets nest located under the eaves high on the back of our house above the corner of a deck area. They responded the day after my request which was appreciated. They quoted two prices based on the height of the ladder required to access the nest. After the technician surveyed the location, he quoted the higher price assuming use of a long ladder from the ground, which I agreed to. But then, the he proceeded to use a short ladder from the deck. I did not know this until after the treatment was done. The technician made no adjustment to the initially agreed higher price. The technician completed the treatment very quickly (less than 5 minutes). As I monitored the nest over the next couple of days, there were quite a few dead yellow jackets that fell to the patio below. However, a few survivors remained buzzing around the nest opening. Hoffman's service agreement advertised they would perform as many follow up visits within 30 days until the infestation was completely controlled. I called 4 days after the initial treatment and they came the same day. The technician for this visit was more thorough and deliberate making sure the insecticide got into the nest. Follow up monitoring has revealed no survivors a week after the initial treatment. Overall, I think Hoffmans was responsive and their treatments were effective in eradicating a large yellow jacket infestation. The only negative issue I have is how they quoted a higher price which I agreed to and then used a shorter ladder which should have resulted in a lower price.
Response from Hoffman's Exterminating
Hello Douglas! We are very pleased to hear that our Mantua, New Jersey team has been able to protect your property and prevent any yellow jacket problems! We thank you for your kind words, and take pride in delivering our customers quality service and personalized care.
Excellent communication, technician was professional and informative!
Response from Hoffman's Exterminating
Hello Robin! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Very friendly and professional! Did a great job meeting my service needs!
Response from Hoffman's Exterminating
Hello Hank! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
The technician Paris was polite and professional and as of right now it appears the treatment he applied for yellow jackets has taken care of the infestation. I would definitely recommend Hoffman’s and will use them in the future.
Response from Hoffman's Exterminating
Hello Laura! We are very pleased to hear that Paris and our Middletown, Delaware team have been able to protect your property and prevent any yellow jacket problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello Ray! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Extremely Professional -Got the jobs done!! We had yellow jackets eating thru my sheetrock coming in my house and total of four outdoor hive 😁 Highly Recommended 👍
Response from Hoffman's Exterminating
Hello Kathy! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any yellow jacket problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Yes, even though havent found out anything of what it is yet, they took thier time, and took samples, and were very kind and empathetic.
Response from Hoffman's Exterminating
Hello Pamela! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
They where able to provide service the day I called with a yellow jacket issue in my yard. I don't expect a business to respond the same day but I am happy they could fit us into the schedule. I did not meet the exterminator personally but I was told he was professional and polite. Thank you for your help and I plan to hire your company again in the future.
Response from Hoffman's Exterminating
Hello Robert! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any potential yellow jacket problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello Edie! We are very pleased to see that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Speedy Service and very courteous.
Response from Hoffman's Exterminating
Hello Miriam! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
So grateful for the team at Hoffmans! I had all but given up hope on removing the ants that had fallen in love with my home. I tried everything over the counter and nothing worked. ONE DAY after Hoffman's came by and they were GONE! Not a single one has been spotted since. On top of the incredible results, the service and admin team were both exceptional to work with. Thank you so much!!! I highly recommend reaching out to Hoffman's to help rid you of any unwelcome critters at your home or workplace!
Response from Hoffman's Exterminating
Hello Michelle! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any ant problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello Ronald! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello Kay! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Yellow jackets were nesting in our wall and the treatment had them gone in 24 hours. Such a relief!
Response from Hoffman's Exterminating
Hello Angela! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any yellow jacket problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Very thorough and efficient hornet-nest removal.
Response from Hoffman's Exterminating
Hello Fred! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any hornet problems! Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
Response from Hoffman's Exterminating
Hello James! We are very pleased to hear that our Middletown, Delaware team has been able to protect your property and prevent any potential pest problems! Thank you for your kind review, we take pride in delivering our customers quality service and personalized care.
Call this company if you want to be sure you’ll have bed bugs forever! Call BROWNCO if you want great service and skilled work.
Response from Hoffman's Exterminating
Dear Ms. Mace,<br><br>We were unable to locate your account in our system, and we would really like to solve this problem for you. Can you please email me your address and phone number and I will speak with you further to resolve this.<br><br>- Bill Hoffman<br>whoffman@hoffmanpest.com<br>
I am happy with the service. However, your pricing continues to increase every year . Maybe it is time to find another pest control.
Called early Saturday morning with an issue with yellow jackets getting into my house. Got a quick call back and sent their exterminator Greg out within 2 hours. Greg was so friendly, knowledgeable, and professional. He took care of the situation immediately and stayed on site to make sure for a short period. Would highly recommend Hoffmans to everyone.
Response from Hoffman's Exterminating
Hello Mary! We are very pleased to hear that Greg and our Mantua, New Jersey team have been able to protect your property and prevent any potential yellow jacket problems in Williamstown. Thank you for your kind words, we take pride in delivering our customers quality service and personalized care.
service was great. Your employees deal with your customers in a respectfull manner.
The tech applied treatment to the siding and in any gaps he saw. Unfortunetly this did not solve the yellow jacket problem. Partly my fault. I had stuck my head in the attic and did not see or hear any bees. I told the tech that I had done so and that I did not have bees in the house. After the first visit I went back to the master bathroom where we heard the bees at the start of all this. I found a soft spot in the ceiling (yellow jacket nest location). Told the tech after the second treatment. Said I'd call on the following Monday. Meanwhile I went online and bought Stryker 54. The next day I drilled several small holes in the soft spot and applied Stryker 54. Did the trick. I'll wait a few days to ensure all the bees are dead before beginning the process of removing the nest and cleaning up the soft spot and then wallboard repair. As of today 18 Aug 2024 I do not see any bees outside the house nor hear any in the ceiling of the master bath.
This company has really declined recently. Multiple missed appointments with no phone call, and no response to emails. Customer service did not even apologize for all of my wasted time. After many years we are looking for a new company. Avoid, avoid, avoid!
Nice people, nice company, but they failed to help with my initial issue. I have chickens and with chickens comes all sorts of critters. When I called, the first person who came out was pretty confident he would help get rid of my rat problem. 1 year & ½ later I was the one who finally got rid of the rats. Hoffmans didn't really help. Was told on numerous occasions would get a refund of some sort. Nothing big but maybe something to compensate for what they promised. (That they'd get rid of the rats) I mean I told them on numerous occasions that I was doing the work and they agreed. I can't complain about the friendliness and kindness of them all, but ultimately I wasn't looking for friendships, I was looking to get my money's worth. I will say I did not have any issues with ants like I have had the previous years. Coincidence, maybe! I would recommend them for bug issues, but maybe not so much for rats. I mean in their defense the rats were living under a coop and it was hard to reach them, but again I did rid of them myself. Maybe you should've offered me a position. Not a bad company, just not confident in their rat promises.
Contact Information
Phone
+1302-368-8081Address
5169 Summit Bridge Rd, Middletown, DE 19709
Website
hoffmanexterminating.comHours
Services
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