Provider profile

Terminix

4.8 stars from 179 customer reviews · 28 N Main St, West Hartford, CT 06107

  • 4.8 out of 5 stars
  • 179 customer reviews
  • West Hartford, Connecticut
  • Open 7 days, Early hours, Evening hours
4.8
Rating
179
Reviews
Yes
Claimed
Yes
Website

About this provider in West Hartford

Since 1927, Terminix has been West Hartford, Connecticut's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, a

Pests handledmice
Praised forprofessionalfriendlythorough

Rating breakdown from customer reviews

4.8

179 reviews

5
170
4
3
3
0
2
0
1
6

Customer reviews for Terminix

DM

Denise Mitchell

6mo ago

Michael Hamm comes in and does what needs to be done in a quick and efficient manner. Michael lets me know what he did and what he found. It would be nice if the company would implement Michael’s standards and work ethic company wide. You would have more satisfied clients that would increase your client base. For the office that schedules appointments I would like to have all appointments scheduled with me. I often get a call or text when they’re on their way and I’m not always available at the

Provider response

Denise Mitchell, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

JZ

Jeff Zyjeski

8mo ago

This is the biggest scam that ever existed. I paid 1200 for an exclusion service. I had two visits where they laid some traps and checked them. A guy came out and saw the flashing on the house where they were getting in but said he needed a ladder. END OF CONTACT! Never got a call back, in fact, they called to try to send someone to check the traps again! So I said fine you scammed me and got my 1200 but that's it, don't come don't call and cancel my service. TEN MONTHS LATER THEY CHARGE

Provider response

We would like the opportunity to address your concerns. Please reach out to us directly at (877) 837-6464 when you have a chance. Thank you, and we look forward to hearing from you.

MA

Meg A

1y ago

On 6/30 a technician named Gary came to my home to treat for pantry moths in my basement. They were mostly cleared up from my own treatment but I wanted a professional service to make sure everything was destroyed. I should say Gary came to my house to throw a bunch of insults at me and try to question my competency. He asked me what I used prior and then proceeded to tell me I was a google expert, he “seriously doubts” the Diatomaceous Earth powder works, he’s never even heard of it, and that

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

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Treatment and cost guides before you call

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