Schra Tree Care
Verified931 N Van Buren Ave, Loveland, CO 80537
Open 5 days/week
About Schra Tree Care
Schra Tree Care
Rating Breakdown
4.9
★★★★★212 reviews
Customer Reviews (30)
Schra Tree Care does great work! They are very knowledgeable about trees. They show up with the right equipment to get the job done. When they leave, your yard is cleaned up and your trees look beautiful!
Response from Schra Tree Care
Thank you so much for your kind words! We take pride in knowing our customers are happy with our work. We really appreciate your business!
Great company to work with. Thorough and friendly
Response from Schra Tree Care
Thank you so much for the 5-star review and kind words about our work! It means a great deal to us that we have earned your trust and confidence. We greatly appreciate your business!
Schra came on a Sunday and did a fantastic job.with a tree that had totaled our pickup. Super nice people to work with
Response from Schra Tree Care
We are so happy you chose Schra Tree Care for all your tree and lawn care needs! We are lucky to have such an awesome team and we are honored to serve our customers. Thank you for your kind comments.
I reached out to Schra Tree Care for a broken limb that needed immediate attention. I want to first say how much I appreciated the prompt responses from Abby in the office and Christian who came out to look at my project. Even better was how quickly a crew arrived to do the work. John, Doug, and Mason were professionals and did an excellent job. They work well as a team with all of them knowing what needed to be done and operating in a safe manner. I highly recommend Schra Tree Care and especially the work crew of John, Doug, and Mason. Great job, and thank you!
Response from Schra Tree Care
We truly appreciate your thoughtful words and your choice of Schra Tree Care! It’s wonderful to hear that our dedication to delivering an outstanding experience shines through. We’re lucky to have an incredible team and feel privileged to serve amazing customers like you!
Excellent service and my trees look amazing. I’ve had other arborist trim my trees but they weren’t nearly as thorough and professional as Schra! I was also able to get free “natural mulch” (wood chips) that smelled great! Highly recommend them!
Response from Schra Tree Care
Thank you so much for your kind words about our work and 5-star review! It is nice to hear that all our hard work does not go unnoticed. We appreciate your business!
Schra always does a great job. Jeremy, Joseph and Rea were recently out to trim an overgrown tree and did an amazing job with it. They were professional, and went above and beyond with the clean up.
Response from Schra Tree Care
Thank you so much for your kind words about our work and choosing Schra Tree Care! It is our pleasure to do all we can to make your experience a happy, satisfactory, memorable one! Thank you for choosing Schra Tree Care!
Staff very efficient, follows requests. Very nice & easy going. Safety concious.Will use the company again.
Response from Schra Tree Care
Thank you so much for the 5-star review and kind words about our work! It means a great deal to us that we have earned your trust and confidence. We greatly appreciate your business!
This review should be a 6 star out of 5 star entry for Jeremy and Joseph working for Schras Tree Care! The team arrived on time, carefully chose the best approach and professionally took down a solid Russian Olive. Clean up was perfect (including the street). The area looks as if there never had been a very dead tree there. This household and our neighbors feel safer and are so grateful!
Response from Schra Tree Care
Thank you so much for your kind words! We take pride in knowing our customers are happy with our work. We really appreciate your business!
Jeremy and Brody were awesome and did a fantastic job. It was a big pruning job and I was a little apprehensive but they did a great job of explaining the process and assuring me it will look great come summer and our trees will be healthier too!
Response from Schra Tree Care
Thank you so much for your kind comments and choosing Schra Tree Care! We appreciate our customers, and it is our goal to do all we can to make sure you have a great experience.
Schra Tree Care just trimmed up my Ash tree, and it looks much happier and healthier. The crew did a great job and left the place looking better than when they arrived.
Response from Schra Tree Care
Thank you so much for the 5-star review and kind words about our work! It means a lot to us that we have earned your trust and your confidence. We are lucky to have such an awesome team. Thank you for choosing Schra Tree Care - we appreciate your business!
Professional and fast Philip and Steven were great!
Response from Schra Tree Care
Thank you so much for your feedback and for choosing Schra Tree Care! We appreciate our customers, and it is our goal to do all we can to make sure you have a great experience.
Schra’s tree trimmer was courteous, professional and efficient.
Response from Schra Tree Care
Thank you so much for sharing your experience and choosing Schra Tree Care - we appreciate your business!
They did an excellent job treating my trees and took the time to tell me what trees needed and how much they needed to cut off the trees. They checked in after the job was done to make sure I was satisfied. Very professional crew. Thank you
Response from Schra Tree Care
Thank you so much for your kind words about our work and choosing Schra Tree Care! It is our pleasure to do all we can to make your experience a happy, satisfactory, memorable one! Thank you for choosing Schra Tree Care!
Response from Schra Tree Care
Thanks for the 5 star review!
Great job! Very impressed 😁
Response from Schra Tree Care
Thank you so much for your 5-star review! We appreciate your business.
Tremendous work done on our Ash tree! And these guys did during a windy and chilly Friday morning! Much kudos to Reya, Aiden, Phil, Jeremy, Steven and Joe! They were prompt at 8am as indicated earlier in the week and excellent cleanup as well! Arborist pros and would highly recommend!
Response from Schra Tree Care
We really appreciate the time you took to write such a detailed review and it means a lot to us that we have earned your trust and your confidence. We are lucky to have such an awesome team and we are honored to serve our customers. Thank you for choosing Schra Tree Care!
They did a fantastic job!
Response from Schra Tree Care
Thank you so much for your kind words about our work and 5-star review! It is nice to hear that all our hard work does not go unnoticed. We appreciate your business!
Response from Schra Tree Care
Thank you so much for your 5-star review! We appreciate your business.
Highly recommended, this company have great people taking care of us. The team did a fantastic job with the tree and the guy who came out for the initial bid was very knowledgeable. 2 guys handled the tree in almost an hour! Looking forward to the stump removal. Thank you!
Response from Schra Tree Care
Thank you very much for your kind words about our work and for choosing Schra Tree Care! We are happy to know that our efforts to provide you with an exceptional experience have been recognized. We are fortunate to have such a fantastic team, and we are honored to serve our customers.
Very professional and efficient. We had an old tree sandwiched between two buildings that was becoming an issue, they made it disappear!
Response from Schra Tree Care
Thank you so much for your feedback and for choosing Schra Tree Care! We appreciate our customers, and it is our goal to do all we can to make sure you have a great experience.
As irritated as I am because of the credit card fee, not to mention the lack of communication. I still have to give it to the two guys who came out and did a job well done! We were promised they would be out in 5 weeks. After reaching out, they finally made it out 7 weeks later. The clean-up was fast and efficient… I’m pretty sure they left it cleaner than it was before. Again, I was pretty irritated they did not communicate on any prep-work for our side. I could have (and should have) had the camper moved so they didn’t have to do it by hand. Had to change this to a 3 due to their lack of communication. After they came back for tree injection, I wasn’t able to pay the invoice they provided. After calling three times, we finally got it paid,… three weeks later.
Response from Schra Tree Care
We are very sorry to hear that this happened to you and that no one reached out to you; thank you for bringing it to our attention. We strive to deliver a consistently positive experience and sincerely apologize that we have failed to meet these expectations. As you can see from other reviews, we are known for taking ownership and caring deeply about our customers. We are glad to see that they did a good job and will pass that along. Again, we are sorry for the inconvenience and lack of communication on our part.
Sold out
Response from Schra Tree Care
Thank you for sharing your feedback. We are sorry about your unpleasant experience. We would like to speak to you personally about this and resolve this situation to the best of our abilities. Please contact us at 970-222-8442 or office@schratree.com. We look forward to speaking to you soon.
Response from Schra Tree Care
Thank you for your review and choosing Schra Tree Care - we appreciate your business!
Reasonably priced and answered all my questions. Jon and Phillip, who did the tree trimming and removal, were effective and quick. They also took care to ensure everything was cleaned up well, could hardly tell they were here. Downside was they took over four months to get to us and originally had said it would be just a few weeks.
Response from Schra Tree Care
Thank you for your kind words about our work and for choosing Schra Tree Care. We appreciate your business.<br>We understand your frustration and sincerely apologize for any inconvenience caused by the miscommunication regarding our schedule. We strive to reach every client promptly and are typically booked 3-4 months out from the time a proposal is approved. We apologize that this was not properly communicated to you.<br>We value your feedback and are committed to providing a positive experience for all our customers. Your comments have been forwarded to the appropriate channels within our company. We are always looking for ways to improve and appreciate your input.<br>Thank you again for your understanding.
Did a beautiful job taking care of our elderly cottonwood! We'll definitely call them again.
Response from Schra Tree Care
Thank you so much for your kind words about our work and choosing Schra Tree Care! It is our pleasure to do all we can to make your experience a happy, satisfactory, and memorable one! Thank you for choosing Schra Tree Care!
Horrible tree service they leave messes on property and neighbors property and never take responsibility and destroy others property without remorse. Reviews like others have stated are inflated by friends and family so not accurate or the actual service you receive. Stay away.
Service was good not great. I received and accepted my quote Oct 11. The guy came and was very friendly seemed thorough with understanding what we needed done. He completing the quote and got it to us right away, I signed that day. Communication was not good. The quoter asked when we would like it done? I said the next few weeks if possible. At this time he could have been honest to set my expectations and say we are unable to complete it within that time, we are scheduling 10-12 weeks out. Instead he said he'll make a note to be sure they can get it done soon. I called the office 5 weeks later, and asked if anyone was going to get back to us to set up the time, the lady said they were booking out 10-11 weeks from the quote. This would have been great information to have from the get go. So 10-11 weeks from Oct 11 would have been around Christmas. I did receive an email Dec 15 saying we were not forgotten about and we would be contacted shortly to schedule the day. Which I did appreciate. But then didn't hear from them until toward the end of Feb. My recommendation tempure people expectations with great and accurate communication. When it came to the actual job, they guys did a decent job. Except they came to me and asked what all needed to be done, I'm confused, I guess I thought that was what the first visit was for. I didn't have the paper on me and couldn't recall on the spot what we talked about back in October. I thought the initial guy wrote down exactly what you would be doing under that quote. My suggestion to this company is to start adding pictures to the orders so your guys can know which trees to cut and get it done right. We did not get everything needed done, and by then I was over this company. But I will say they did not charge us for the trees they did not do, so it was less than the quote. They lost out on money because they did not do not communication or understand the quote request effectively, was my take away. Price was cheaper that most if you don't mind waiting, and less than stellar communication. I would still recommend this company, but with the understanding that they still have a lot to iron out.
Response from Schra Tree Care
Our apologies for the delay in responding to your post! There seems to be a Google glitch. We sincerely apologize for the delay in completing your job and the inconvenience it caused. Thank you for bringing it to our attention. We strive to create a positive experience, and we should be better than this, but we are not always perfect. This feedback is valuable and has been forwarded up to the owners and management. We are always looking for ways to improve, and this feedback can only help us be better in the future. Thank you.
Response from Schra Tree Care
Thank you so much for the 5-star review and your business!
Called a week ago, haven't heard when they're coming out yet. Hopefully my money is worth the service! Kinda of Pricey....
Response from Schra Tree Care
Thank you for taking the time to write a review. We apologize for any inconvenience this has caused you and that no one has reached back out to you. We strive to deliver a consistently positive experience and sincerely apologize that we have failed to meet these expectations. As you can see from other reviews, we are known for taking ownership and caring deeply about our customers. We are attempting to investigate and resolve this issue for you but unfortunately, we are unable to find your information in our system as one of our customers. We would love to address your specific concerns, please contact us at 970-222-8442. We look forward to speaking with you soon.
Response from Schra Tree Care
Thank you for your review! We really appreciate you taking the time to share your rating with us and for choosing Schra Tree Care.
Contact Information
Phone
+1970-222-8442Address
931 N Van Buren Ave, Loveland, CO 80537
Website
www.schratree.comHours
Services
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