Pinnacle Pest Control

4 times I have asked for a Monday or Friday appt because I’m available. They don’t listen and have not called back regarding this issue. Edit: I have cancelled my service with them. They are up charging after a contract is in place. They say one thing and do another

I appreciated the professionalism right from the start when I called and spoke to the receptionist. The technician David was very courteous and went through what he would be spraying etc.As of now it was a one time spraying but will recommend. All done in a timely manner. Don't forget to ask for a senior discount. Thankyou

I am loving working with Pinnacle Pest Control. Lorenzo came to assess my needs and Alex has been dropping by to check traps whenever I call. Megan in the office has been helpful, and everyone I've encountered is personable and professional.

Responded quick and happy with the results. Shopped around and they are very reasonable. My house was 3500 sq ft so they had alot of area to treat. I would highly recommend them.

It was a very great interaction starting with the clerk who answered the phone and directed me to the tech who set everything up. The exterminator was amazing and very thorough!!

Our house was invaded by wasps. Thousands of them! They gained access inside a crawl space thru a vent. I tried to spray them myself and was stung multiple times. Nicholas from Pinnacle arrived sprayed and killed them. He returned back a few days later and dusted my roof and found tons of wasps nest on my second story. Nicholas was very kind and informative. He worked hard to get my house back to normal. Thank you Pinnacle Pest for removing the pests that were keeping us from enjoying our yard.

Regino was great. He had shoe covers for entering my house. He was efficient and quick.

I have bimonthly service always helpful and friendly. Happy with the services.

Andre is great! Always let's me know when he'll be here in advance & always checks the bait boxes without me having to ask him. Not like anyone that fills in for him.

I'm very happy to have them. They're soo helpful explaining what they're doing for the service along with the technicians that do the service

Pinnacle is great. Today Alex came out and did a great job 👍 I prefer Pinnacle over other companies.

Thank you to Brandon for keeping my home bug free and cobwebs cleared from my front door. You rock.

Very responsive and friendly, always willing to come out and do extra treatments when we have an ant or spider emergency!

David is my service provider and he is very nice and respectful it has been very nice for him coming out and taking care of my bug problem

I absolutely love Pinnacle Pest! Jesse is fantastic—friendly, professional, and incredibly efficient. I used to have Clark Pest Control, and the experience was terrible. The service technician was often late or didn't show up at all. He had no personality, was difficult to talk to, and on top of that, he regularly made negative comments about the amount of stuff we had. We are antique vendors and recently went through a major life change—moving from a four-bedroom home with a three-car garage and a lot of land into a small two-bedroom home with no land. My boyfriend also downsized his welding shop. We had to part with so much, but still had many items we planned to sell at antique fairs or personal pieces from our previous home that didn't fit in our new space. I explained this to the technician, but instead of showing understanding, he continued to make negative remarks about our belongings—including some of my favorite furniture pieces that I ultimately had to get rid of because we simply didn't have the space. It was an emotional and challenging transition, and I wish he could have been a little kinder. Jesse with Pinnacle Pest is the complete opposite. He always shows up on time, greets me with a smile, and gets the job done quickly and thoroughly. He lets me know when he's finished spraying so I can open my doors back up with peace of mind. Best of all, he is respectful, kind, and never made me feel judged—something I truly appreciate. The administrative staff at Pinnacle Pest is also outstanding. They have always answered the phone promptly and have consistently been kind, professional, knowledgeable, and accommodating. When I needed assistance from Clark Pest Control in the past, I usually had to leave a message, and my calls were often never returned. I would eventually have to call back multiple times until someone answered. With Pinnacle Pest, I have always been able to reach someone helpful and responsive, which makes a huge difference as a customer. Jesse is a true professional and a pleasure to work with. Combined with the excellent customer service provided by the office staff, Pinnacle Pest has been a tremendous improvement over my previous pest control company. I highly recommend Pinnacle Pest to anyone looking for reliable, high-quality service with a personal touch!

Thank you to Lorenzo for doing a complete inspection of our grounds and for determining what needed to be done. Also, I was very impressed with the care and cleanup Chris provided at our church. Great job guys!

I hired this company for a full exclusion and trapping service and paid $2,165. The rat activity does appear to be resolved, but there were several issues during the process. There were multiple missed or delayed appointments that required follow-up calls on my end. Some traps that had gone off or had bait eaten were not rebaited during visits as expected. During the exclusion work, old rat traps were removed without notice, and trash was left behind after the service. One trap was left accessible after the technician left. The service also included cleaning and sanitation for areas with rat droppings. In my experience, the areas were vacuumed, but only the attic appeared to be sanitized. When I contacted the company about these concerns, I was transferred between multiple employees before receiving responses. The rodent issue seems to be resolved, but the communication and service experience did not meet my expectations.

Professional, knowledgeable and no run around. Felt comfortable with entire process. Thank you for the help!

Was cussed out by the African american gentleman in truck 56 who refused to give his name when I asked him.not to spray my property line as I have an pest control and we use organic methods. Who proceeded to berate me and threaten to spray me if I dont get out of his way. To then threaten he will "be back" while yelling at me flipping me off and driving away. Threats from workers when I was only protecting my healthy garden yard and comunal area that are frequented by animals and children. I would never recommend this company because the threatening manner. I hope management can do better than the worker :/

Great customer service! Staff is always accommodating whenever I have a question or ask them to come by to spray the house. 10/10 experience thus far😎

They said it will take awhile to kill the termites so we will see. Good service. Nice people. They did a great job getting rid of my rats a few years ago.

Pinnicle is efficient and friendly, and we no longer have rodents or bugs. One more thing. Their billings are consistent, whereas Orkin frequently had billing discrepancies involving local and non-local offices, causing us to receive inappropriate delinquency notices.

I represented the Sellers. We had Pinnacle Pest do an inspection prior to receiving an offer. Once in contract, the buyers wanted to obtain another pest report. The Pinnacle inspector had missed the fact that there were boring beetles (termites). Upon me calling the General Manager regarding this huge error; he stepped right up and immediately inspected the house himself and stayed involved with every detail of the work until it was completed. He even went above and beyond in the repairs. The General Manager also kept me informed along the way. I was very impressed with how this situation was handled by Pinnacle Pest and I would highly recommend them to all of my clients, family, and friends. Thank you to the General Manager of Pinnacle Pest for your integrity.

Hard to think a pest control place would separate itself from the pack but Pinnacle Pest Control did for multiple services. Chad was an inspector who was diligent and professional. His quote on repairs was beyond reasonable. We had Jose come out to create a better access point for our home. He came out quickly and did a super job. Rare that two separate people uphold a high quality of service these days for most businesses.

No problems

Efficient, on time, good communication. I trust them!