About this provider in Sacramento
Brooks Pest Control is proud to serve Sacramento, California with dependable, eco-friendly pest control solutions you can trust. Our expert team specializes in eliminating a wide range of pests—including ants, rodents, cockroaches, spiders, and mosquitoes—using family- and pet-safe treatments tailored to your home’s…
Rating breakdown from customer reviews
4.6
2,320 reviews
Customer reviews for Brooks Pest Control
Leticia Reed
The service technician came out and was very professional. He assessed the situation and begun immediately removing the wasp nest.
Bunny Parker
Travis came out and thoroughly explained the whole process to me. I had a lot of questions and concerns. He was very patient, kind and knowledgeable. This was my first time ever having any type of pest service in my entire life and I was very worried. A++++ Thank you Travis! Scott came out today 8/14 and did a fantastic job. He even provided a video and talked through every thing he did to the house. A++++
Provider response
Thank you, Bunny! We're glad to hear that Travis took the time to address your questions and concerns with patience and knowledge. Your positive feedback means a lot to us!
Kayla Fechter
Technician Scott was efficient, friendly and overall did great job. Answered all my questions and completed all my requests. I’m super happy with my services!
Provider response
Thank you, Kayla! We're glad to hear that our technician provided efficient and friendly service. Your feedback is greatly appreciated!
Darlene Snelling
I've had excellent service from Brooks Pest control. Johnathan always gives excellent service and never fails to ask if there's anything else I need.
Provider response
Thank you, Darlene, for the fantastic 5-star rating; we truly appreciate your support!
Chris Porterfiled
Brandon showed up and was super knowledgeable about the products being used around and in my house. Gave great explanations on what he was doing and what it will do
Vic D.
Great service. The tech was very straightforward and explained everything to the fullest. The service was quality and much appreciated.
Provider response
Thank you, Vic! We're glad to hear you appreciated the straightforward service and thorough explanations. Your feedback means a lot to us!
Gail Hansen
Charles did a great job today, I have been unhappy with this service for a long time, until today when Charles came. He explained things to me no one else ever did. When he knocked down wasp nests, he picked them up and put them in the garbage. Others left them for me to pick up. He explained all he did and all I asked for. He made sure my gate was closed, not like another did, leaving it wide open. And I have a pool in the back. From now on I will request Charles as my bug guy. He knows what he’s doing. Thanks Charles
Provider response
Thank you, Gail, for taking the time to leave a review. We appreciate your feedback!
Christina Herrera Lano
My tech Christopher today, was absolutely amazing. Very respectful and knowledgeable. My cat decided to bring a rat to my yard and Christopher took care of that as well. I’m very pleased with the information of the product Brooks uses during the rainy season as I was concerned about the chemicals being washed away. Thank you, Christopher.
Provider response
Thank you, Christina! We appreciate your kind words and are glad to hear that Christopher provided you with great service and valuable information. Your satisfaction means a lot to us!
Shamika Thomas
Great service. Pleasantu and professional. Arrived on time and was very thorough
Provider response
Thank you, Shamika, for your wonderful feedback; we're glad to hear you had a positive experience with our team!
Daniel Estrada
Highly recommend professional Richard my teck was awesome. Found more hives than I new they were dropping left and right this is my first review
Provider response
Thank you, Daniel! We appreciate your recommendation and are glad to hear that Richard was able to help you effectively. Your feedback means a lot to us!
Susan Fisher
Friendly and efficient
Provider response
Thank you, Susan! We appreciate your kind words about our friendly and efficient service.
Carmen Burns
Rueben was very nice & took care of the issues I asked to be addressed.
Provider response
Thank you, Carmen! We're glad to hear that Rueben provided you with excellent service and took care of your concerns. Your feedback is greatly appreciated!
Shawn Reese
Ruben was extremely professional and kind and patient with my questions. He did a phenomenal job!!
Provider response
Thank you, Shawn! We're glad to hear that DeMarco provided you with such a professional and kind experience. We appreciate your feedback!
Debbie Pearson
They do a good job with asking questions about specific areas you need service for and following up.
Provider response
Thank you, Debbie! We're glad to hear you appreciate our team's approach to understanding your needs and our follow-up. Your feedback means a lot to us!
Kyle Edwards
Shoutout to Jacob I appreciate you getting out to the house the next day. Already a huge improvement. Also the sales representative Luke deserves some praise too. I came off pretty abrasive at the start thinking he was the solar sales man that kept showing up at my door. He took it in stride with a smile and explained why he was there. Incredible customer service, I was very impressed and would recommend Brooks to anyone in the Oroville area
Provider response
Thank you, Kyle! We appreciate your kind words and are glad to hear about the positive experience you had with Jacob and Luke. Your recommendation means a lot to us!
michael Above and Beyond
Awesome service great communication willingness to listen and help for your needs and preferences
Provider response
Thank you, Michael! We're grateful for your kind words about our service and communication. It's wonderful to hear that our team was attentive to your needs and preferences.
Rick Bennett
Great service friendly employees go the extra mile to make sure your needs are met. Thank you for the great service
Provider response
Thank you, Rick! We're glad you had a great experience and appreciate your kind words about our service.
Virgina Herman
Victor was pleasant and very informative of the service I was getting
Provider response
Thank you, Virgina! We're glad to hear that Victor provided you with pleasant and informative service. Your feedback means a lot to us!
Paula Avalos
I really liked the work he did! He took his time! Highly recommended!
Provider response
Thank you, Paula! We're glad to hear that you liked the work and appreciated the time taken. Your recommendation means a lot to us!
Jalissa Freeman
Caleb was great and very informative of what was going on for my first service. Happy to have found Brooks!!
Provider response
Thank you, Jalissa! We're glad to hear that Caleb made your first service informative and that you're happy with Brooks. We appreciate your support!
Linda Walmer
I signed up for monthly pest control. I paid $79.00. I had the service. I expected to have another visit in August but was only charged $45.00. No service. I called to complain and then I wanted to cancel. I was told you have to pay a fee for cancellation. $172.00. And If I file dispute there is another fee I would have to pay. They are not honest and treated me as I was no important to the issue. My bank will handle it. This company is very poor on public relations.
Provider response
I understand your frustration, Linda, and I'm sorry to hear about your experience. It's important to us that our customers feel valued, and I apologize for any confusion regarding the billing and cancellation process. If you would like to discuss this further, please feel free to reach out to us via text or call. Your feedback is crucial, and we appreciate you bringing this to our attention.
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