Brooks Pest Control

Overall the service was performed well and the discount they offer is a scam. They offer you a discount of $219 off the “start up” costs. Now, if you decide to cancel within the 24 months period, you do not get the discount anymore. The charge you the 219 to cancel. I did not have any issues with the service or the company, but the representative in the finance department “Joe” was extremely rude and disrespectful. I asked him to cancel 3 times, be proceeds to explain to me why I need to keep i

I called Brooks pest control for an estimate. Joshua came out and set up the rat traps. After 2 months of come to our home nothing has been caught. The 3 month a new staff member Kevin came to my home. Kevin checked the traps and told us that the trap were placed in the wrong areas and that they had not been set up properly. Going into our 4th month with this Brooks pest control company with no results, I feel taken advantage of and feel that I am owed a three month refund. I don’t feel this is

I was a client of Brooks for over two years and during this time they were not only not able to address the original reason for hiring them, but their team member entered the property and used our bathroom and clogged the toilet when I reported this to the customer support team and asked for a manager call back. I did not receive anything in over two months until I received a follow up appointment notification where then I called and asked to speak to a manager again at that point all they did w