About this provider in Conway
The Pest Detective provides expert pest control, termite treatment, and mosquito control services across Conway, Fayetteville, and Central Arkansas. Our licensed technicians offer WDIR reports, clearance letters, and complete crawl space solutions including moisture barriers, sump pumps, vent fans, and fungicide…
Rating breakdown from customer reviews
5
299 reviews
Customer reviews for The Pest Detective Termite and Pest Control
Patricia Walker
You’ve Gotta Get Clay! He Don’t Play! The mice, bugs, & fleas All go away! Great Service, customer care, pet friendly! You couldn’t get Better service at these prices from Anyone that is going to do the job Right!! We tried 2 different services last year (no names) not only did they NOT do a good job but their customer service & pricing was outrageous!!! Clay is AWESOME 😎 👏
Provider response
Thank you so so much Mrs. Walker! This is Clay and I have enjoyed your family and it is a privilege to be able to take care of your pest control.
Brandon Smith
These guys are great to work with. Their communication and attention to detail are top notch.
Provider response
Thanks, Brandon. We really appreciate you taking the time to share this. We're glad our communication and attention to detail met your expectations and look forward to working with you again. Please reach out anytime if you need anything.
Tammi Owens
Thank you Jeb for coming and spraying our home today. Thanks to all. Yall are great!
Rachel Kirk
Clay was exactly the kind of professional you hope to find when you’re stressed and looking for answers. He was calm, patient, and incredibly thorough, and he took the time to explain everything in a way that immediately put us at ease. What meant the most was his honesty. Clay reassured us with facts instead of fear and confirmed there was no infestation and no need for expensive or unnecessary work. After a stressful experience, his integrity and kindness truly stood out. I’m beyond grateful for his help and would recommend him without hesitation. Glad he’s in NWA!
Provider response
Rachel, thank you for this wonderful review. We’re so glad Clay’s calm, patient, and honest approach put you at ease and saved you unnecessary work. We pride ourselves on clear, fact-based service and truly appreciate your recommendation. If you ever need anything else in NWA, we’re here to help.
L Yelvington
Clay was a pleasure to work with! So grateful these guys have expanded up to NWA.
Provider response
Thank you so much, it is a pleasure to be able to serve you!
JULIE SHALMY
Jeb was so helpful and knowledgeable! Fun to talk to. He's good at finding critters under the house. I think he might've got cussed by a possum today! 😁
Provider response
Thank you, Julie! We're thrilled Jeb was helpful and that you enjoyed chatting with him. We'll pass your kind words along. We look forward to helping you again soon.
Ben Jammin'
Clay was punctual, knowledgeable and quick to get to work. He closed every door and/or gate he opened and was very methodical about his inspection and service work. I highly recommend him and Pest Detective if you have pest control needs.
Provider response
Thank you for your fantastic review! We're thrilled to hear that Clay made a positive impression with his punctuality and attention to detail. Your recommendation means a lot to us, and we appreciate your trust in Pest Detective for your pest control needs. If you ever need our services again, we're here to help! Merry Christmas!🎄🎁
jim carter (JC HANDYMAN)
i called them about a roach infestation in a rental unit, they came out promptly and within the next few days that was a drastic change and within a short time there were no roaches
Provider response
Thank you for your feedback, Jim! We're glad to hear that we could assist you promptly with the roach infestation and that you noticed such a significant improvement. Your satisfaction is our priority, and we appreciate your trust in our services. If you need any further assistance in the future, feel free to reach out.
Riva M (Google user)
Pest detectives have been coming to my house for a couple years now. They are very thorough and always checking where any bugs can get in the house. Clay is especially great at helping with any issues we’ve had with bugs and rodents. Would highly recommend!
Provider response
Thank you for your wonderful feedback! We’re thrilled to hear that you've had a positive experience with our team, especially with Clay. Your recommendation means a lot to us, and we appreciate your trust in our service over the years. We look forward to continuing to keep your home pest-free!
Shannon Lance
Always friendly and thorough! They are prompt and always very kind when they visit. I do quarterly treatments and rarely see ANY bugs. Which living in an older home with doing kids is very impressive. Thankful for their services and highly recommend Pest Detective to anyone!
Provider response
Thank you for allowing us to keep you and your children’s lives bug free!
Karina Villanueva
We used the Pest Detective a little over a month ago and are very pleased with their work! We recently moved to Bentonville and were struggling with a flea and tick problem. Clay was very helpful and worked with us in all aspects. Still no sign of fleas or ticks since his work! We are very thankful.
Provider response
Thank you for sharing your positive experience with Pest Detective! We're thrilled to hear that Clay was able to assist you effectively with your flea and tick problem, and that you're still enjoying a pest-free home. Your satisfaction means a lot to us, and we appreciate your trust in our services. If you need anything else in the future, don't hesitate to reach out!
William Sting
Great customer service.
Provider response
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we look forward to serving you again soon.
Jenn Kersten
We have used Pest Detectives for over 6 months.. they are always prompt, respectful and very thorough. The receptionist always texts/calls to schedule our routine maintenance working around our chaotic schedules. I cannot recommend them enough, between low price, good respectful knowledgeable people and dependability they will forever have our business !
Provider response
Thank you, Jenn, for your wonderful feedback! We're thrilled to hear that our team has been able to accommodate your schedule and provide thorough service. Your recommendation means the world to us, and we appreciate your loyalty. We're here to continue providing excellent service for all your pest control needs!
Kyle Turner
I always have had great experiences with their service. When Clay comes out, he listens to my concerns, and always addresses my issues.
Provider response
Thank you for your positive feedback, Kyle! We're thrilled to hear about your great experiences with our service and that Clay has been attentive to your concerns. Your satisfaction is our top priority, and we appreciate your support. We look forward to continuing to serve you!
Cami Goodell
I’ve been doing business with Pest Detective for about 3 years now. I cannot recommend them enough!! Adin was fantastic and so polite and helpful!! Highly recommend him, he’s definitely an asset to the company! Suzanna who is the office manager is always responsive to my calls/texts and is a pleasure to talk to! Wes and Alex are really good people, they won’t recommend something if it doesn’t actually need done!
Provider response
Thank you so much for your kind words and for being a loyal customer for the past three years! We're thrilled to hear about your positive experiences with Adin, Suzanna, Wes, and Alex. Our team takes pride in providing honest and helpful service, and your recommendation means a lot to us. We look forward to continuing to serve you!
Thomas Russell
Aiden is a superior performer who has cared for my home and property for many years, I have always been impressed with his service and excellent attitude in demonstrating customer service. He is an outstanding worker.
Dakota Rogers
Came out did there job in a timely matter tech was a very cool guy he went above and beyond to let me know what he was doing and how it worked give him a raise !!! 17 W Hills Rd Greenbrier AR
Provider response
Ha I will def consider it. We are glad you are a satisfied customer!
Barbara Turner
Very professional, he did excellent job and will highly recommend him.
Provider response
Thank you for your wonderful feedback, Barbara! We’re thrilled to hear that you had a great experience and found our service professional. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Jacob Thornton
Aiden is a nice and responsible guy. Did a very good job at placing the moisture barrier.
Provider response
Thank you!
Jennifer Jones
Had our first spray with The Pest Detective today and we’re so happy we chose them! Scheduling was super easy over the phone, which made everything stress-free. Jeb, our technician, was awesome. He even took his shoes off before coming in — I told him he didn’t have to, but he didn’t want to track in the grass. Super polite and thoughtful. He also explained how the treatments work and answered all my questions. Really informative and friendly. Highly recommend!
Provider response
Thank you for your wonderful review, Jennifer! We're thrilled to hear that you had a great experience with Jeb and found our scheduling process easy and stress-free. It’s great to know that his attention to detail and willingness to answer your questions made a positive impression. We appreciate your recommendation and look forward to serving you again in the future!
Lane Davis
VERY impressed with Clay and The Pest Detective. I contacted him and within 30 minutes he had gotten back to me to set up time to visit the house for my free estimate the next day!! I saw results within 24 hours! THAT is what excellent customer service looks like!! He will be revisiting me in a week to make sure everything's going good. His payment terms are excellent. He is very personable and very knowledgeable and I predict this young man we'll go far with his business. He is a LOCAL business and that's important, as I like to spend my money locally. If you're looking for someone that lives right here in Prairie Grove to take care of your pest problems please call Clay you'll be impressed and will not be disappointed.
Provider response
Absolutely! Customer service is the focal point, Clay strives to take care of his customers first and their pests second.
angela cullen
We had Pest Detective come out in June. We specifically said when setting up our appointment that we thought we had a brown recluse issue. When Pest Detective arrived we expected them to inspect the area to determine if we indeed had a brown recluse problem. We even had one of the spiders to show him. He instead just sprayed and didn’t inspect anything. We showed him the spider and he said he didn’t know if it was a brown recluse, but he took a picture of it and said he would contact his boss. We heard nothing back. We thought the attic was the main issue and said that but had to ask him to spray the attic because he didn’t. Now we paid for a this service and we still have these spiders in our home. I expected a knowledgeable pest service to be able to treat a problem like this, but it was a waste of money.
Provider response
Sorry for less then 5 star experience. Typically we do a better job explaining how we take care of spiders. I teach our technicians to always assume that there are dangerous spiders within each home.<br>That’s why we do not always inspect for them because we are going to assume they are there and need to be killed to just be safe.<br><br>It is our goal to keep you and your family safe and would love for you to give me a call so I can take care of any issues.<br>501.504.4506<br><br>We wish you the best!!!
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Treatment and cost guides before you call
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