Diamond Pest Solutions

Matthew arrived on time was very communicative and professional. He explained every step of the process and made me feel very comfortable. I can’t vouch for the product just yet but their staff is great!

Great company and our technician John was great. If you need pest control this is the place to use.

Zachary came by Saturday to offer pest control. He was so nice and helpful. I was shocked they were able to schedule someone to come out today (Monday). It’s so frustrating when a company gives you a timeframe, and then they are always late. I got a text saying Clarence would arrive within 20-40 minutes. He made it in 25. Clarence was incredibly knowledgeable. He took the time to answer every question, and went in depth with every answer. They are confident in their work and fully stand behind their business. It’s refreshing to have a local company with such great employees. We will be long-time customers.

I had the privilege of meeting Clarence today when he came to spray our house and property. He text before he came and was professional and knowledgeable about his work. He did a thorough job and was very kind. Best experience with a pest company by far. U get more than your money's worth. Will definitely recommend to friends and family

Thank you Clarence for the great service and fantastic tips! It was a pleasant experience and I am sure I will be with this company long term!

I have had the BEST experience with Diamond Pest Solutions. Marshall (Matthew) was our service technician and he was so wonderful! He was on time and extremely knowledgeable about our specific pest problem. He really put my mind at ease as well as provide quick and effective solutions to our pest problems. I really was incredibly happy with the service, and signed a year contract. Very thankful for this peace of mind.

Thank you to Matthew liggett and the great work and customer service

My technician‘s name was Marshal. He is very thorough And professional. He let me talk, and he asked me questions & he addressed every one of my Concerns. I also appreciated him going over what he had just done. Great job I am really impressed with this company so far. The company I used previously for my Pest Control needs I wasn’t satisfied with so I decided to try a new one and I am sure glad I did. Ps. I had a mice issue in my garage so I called for a technician to come out w/ traps, etc.. John Alumbaugh came out & addressed every issue & question I asked of him. I am very happy with my service & appreciate you helping my home to be pest free & safe @ the same time. I would recommend this company to anyone.

I've been with Diamond Pest Solutions almost a year and all I can say is... they do an awesome job every time!! They have fully trained technicians that you can trust. No complaints here!! If you're looking for a company that's effective and efficient then Diamond Pest Solution is the company you want. Keep up the good work, it's much appreciated!!!

John is a great technician. He is always prompt, polite, and very informative. I appreciate the service Diamond Pest Solutions provides. They are a great company!

Edit: I thought you'd understand why I put a negative review, but since you didn't, here's what I have to say. I strongly debated writing this review, but I've felt nothing but intense anxiety over what happened and do not want any potential customer to feel as awful as I do. I called because I wanted to have a second company look at a rodent problem in my crawlspace. Another pest control company had done so and quoted me $1200 to seal some vents. What ensued was a 31 minute and 19 second call where I was given advice on how to seal the crawlspace along with an advisory to schedule an appointment for the actual pest control service. I want it to be clear that I did not ask for advice. I did not request a long phone call. I wasn't trying to get a discount. I just wanted someone to confirm the presence of rodents and start baiting/trapping/etc. Circumstances changed. The repairs to my crawlspace turned into repairs to my foundation and crawlspace support beams. While I am thankful for the advice and am taking some of it into consideration, it is in no way information that I couldn't have found online, and it was not explicitly stated that customers should expect to pay for advice. When I called to cancel the pest control appointment (which includes signing a contact for a year's worth of service by the way), I was told I had to wait for a call back. That was the first red flag. What receptionist cannot cancel an appointment without speaking to a higher up? I didn't want to inconvenience anyone and thought it was unnecessary, but after spending over 6 minutes trying to explain why I didn't need the services, I understood why she wasn't allowed to do it herself. For those 6 minutes, my anxiety began to skyrocket because I was made to feel like an absolute burden. I was made to feel bad for the initial 30 minute call, where I was given advice that I appreciated but didn't necessarily ask for. I was told that call was actually an hour. Then, I was told that because of this advice I was saved over $2000, even though my initial quote from the other company was $1200, and I didn't ever plan to use their service anyway. I did not ask for a discount. I did not want another discount. I did not want to be relentlessly questioned and guilt tripped until I had to explain my tight financial situation. By the way, when I kindly told the guy who wanted $1200 to seal the vents that I was going to attempt to fix them myself, he told me "Absolutely. Thank you and have a great day!" You might not charge as much for your services, but you could certainly learn to respect the wishes of customers who want to cancel their service. That guy did. I gave you notice and signed no contract. I was under no obligation and was very polite, explaining myself when I should've just said goodbye. I even told you I'd consider getting quarterly treatments in the future because I just wanted the call to end. There won't be a future appointment now. If I need pest services, I'll go elsewhere. Also, it did not escape me that you sent a polite email summarizing our phone call, which is obviously in writing, while what was actually said during the call is not. I don't understand why you couldn't have just said all that during the call and moved on. It seems like you all are doing well business wise, so are you really that desperate for sales? I hope you understand why I'm upset, and please do better by your customers moving forward.

They offer a great service, reasonable price, and good communication. Unfortunately I had to cancel but its at absolutely no fault to them. The branch manager was very nice and helpful in offering solutions and I'd highly recommend them if you're looking for pest control.

Always does a great job! Above and beyond!

An honest family owned business that truly cares about their customers! They have worked with us to keep us as customers and I would recommend them to everyone. We literally find dead bugs on the lines where they've sprayed. All kinds of bugs! So I know it works. We have had them come more than once for bugs that tried to infest our homes and they are always over asap. And John A. does a great job every time he comes out. We are thankful to him for his work at our home and thank you Diamond Pest Control! Everyone is so nice also! I would give more than five stars if I could. 🌟🌟🌟🌟🌟🌟

Matthew is my pest tech hes super nice and polite and explained everything to me

I'm pleased with the work John did in spraying the yard for pest control. He texted me when he was on his way. He also sent me pictures. Thank you job well done

John came out to spray my house but I was out of town. He sent me pictures as he was spraying and dusting the house. He did a wonderful job!! Thank you!!

I think the service technician named Matthew did an amazing job today very thorough and professional

I am very happy with the service that I have received. John was prompt, and thorough with the service. He was sure to address my concerns, and reviewed what he had done with me after the service. I highly recommend John, Marshall, and the crew at Diamond Pest Control.

I’m very impressed with the quality of the service, and at a very good price! Matthew just came out on a holiday and took care of a wasp nest that was between our window panes. He was very considerate and professional, and humble enough to call Eddie Spencer and ask for more advice on a tricky situation. Eddie has become a very good friend and he knows how to treat people with respect and consideration. It’s a great company all around! I’m going to recommend them to all my real estate clients and friends!

John arrived on time, exactly as scheduled, which made planning the day simple and stress-free. All my questions were answered promptly and clearly. Overall, I’m very satisfied with the service and would gladly recommend Diamond Pest Solutions to anyone dealing with pests. If you’re looking for reliable, courteous, and efficient pest control, this company is a strong choice.

John is an amazing technician! He has been punctual, treated our yard and home without cutting corners or skipping anything. He is very personal and we highly recommend him! Diamond Pest Control has been very professional every time I've talked to someone on the phone.

Just had my first visit with Diamond Pest Solutions and it went great. Amazing customer service for my reschedule, prompt and on-time with their arrival as well. Plus, the pricing was outstanding! Marshal, was the tech I worked with and he was very informative, and answered all my questions. He was also very respectful and seemed to enjoy his work. Its nice having someone who is enthusiastic about taking care of your home as much as you are.

Would definitely recommend Diamond Pest if you are in need of any type of pest management! Our technician, John, was very professional and informative and willing to spray additional areas inside my home due to previous nuisance ants we had early spring. They also put out granules in the yard and dusted around the doors, windows and all perimeters of my home. Diamond Pest Solutions also beat the competition on price and punctuality!! Give this company a chance when it comes to your homes pest control!