Provider profile

Little John's Lawns

4.1 stars from 307 customer reviews · 2334 W Main St, Mesa, AZ 85201

  • 4.1 out of 5 stars
  • 307 customer reviews
  • Mesa, Arizona
  • Open 5 days/week
4.1
Rating
307
Reviews
Yes
Claimed
Yes
Website

About this provider in Mesa

Little John's Lawns, a professional lawn and landscaping company, has served residential and commercial properties in and around Gilbert, AZ, since 2012. We provide lawn care services that are designed to keep your lawn in excellent health throughout the year and lawn maintenance services that will keep your property…

Praised forexcellent service
Methodsroundup

Rating breakdown from customer reviews

4.1

307 reviews

5
222
4
16
3
8
2
6
1
55

Customer reviews for Little John's Lawns

DT

Dawn T

4mo ago

Backyard was a jungle and they totally cleared it out in a day. Highly recommend this company.

DT

Dawn Thomsen

4mo ago

Great job of tackling the jungle in my backyard. Incredible how fast they cleared it out 😁. Highly recommend him and his team.

O

Onyx

4mo ago

Incredibly disappointed in customer service. Lack of accountability, would not recommend. They do not adhere to your preferences nor do they communicate with their team. It’s not a big deal to not spray chemicals or to let someone know what date you’ll be on their property. I’ve never had a company enter my property without a text or call prior. They failed all of my requests and my dogs were exposed to the weed chemicals. Little John’s will lead you on and push you around no matter how much you reach out or when they say they’ll call back. They also act disgruntled on the phone just by the fact they have to do their job. I tried my hardest to avoid leaving a negative review by giving them multiple opportunities and FIVE WEEKS to correct this yet here we are.

E

Ellen

4mo ago

Today was my first chance to experience their expert job. They were efficient, friendly. Made sure I made the decisions of trimming! Looking forward to next appt

Provider response

Thank you so much for your kind review! We’re glad you had a great first experience with our team. Communication and making sure you’re comfortable with every decision—especially when it comes to trimming—are really important to us. We appreciate your trust and look forward to taking care of your yard again at your next appointment!

PC

Peter Clum

4mo ago

Joshua and the person with him were great. Joshua had a lot of helpful information about my yard. I'm looking forward Little John's to take care of my yard.

Provider response

Thanks so much! Joshua says he’ll try not to let the fame go to his head. We’re excited to give your yard the royal Little John’s treatment—crowns and all! 🌿👑

DT

Deb Trinchieri

5mo ago

Very nice job digging up our old dead grass and laying the new sod. It's only been a few days but the new sod looks great I also like that I can get a fertilizer/weed control program for new grass for a very reasonable amount. That should insure my new grass has a long wonderful life. Phil was wonderful and answered all our questions. Very professional.

Provider response

Thank you for the positive feedback! We're glad to hear you're happy with the new sod and the service provided. Our fertilizer and weed control program is designed to help your lawn thrive, and we're excited for you to see the results. If you have any further questions or need assistance, feel free to reach out!

DM

Debie Myner

5mo ago

My yard was out of control & overgrown & Jose & his partner came out & made it look the best it's ever been!! Trimmed up my bushes & trees. I would recommend Litte John's to anyone. Extremely friendly people to work with!

Provider response

Thank you, Debie! We're thrilled to hear that you loved the transformation of your yard. Our team takes great pride in their work, and it's wonderful to know that they made such a positive impact. We appreciate your recommendation and look forward to helping you again in the future!

R

Remii

5mo ago

Little John’s always do a great job !

Provider response

Thank you so much for the kind words! We truly appreciate your continued support and are glad to hear you’re happy with our work. We look forward to keeping your property looking its best!

JM

Jeanne' Mason

5mo ago

I am so incredibly impressed with the service and hard work the crew did on my yard! The weeds were so over grown and plants needed to be trimmed. They completed everything in a timely manner and took really good care of my yard. It has never looked so good! I will be definitely be using them again in the future!

Provider response

Thank you so much for the wonderful review! We’re thrilled to hear how happy you are with the work our crew did. Overgrown weeds and trimming can be a big job, so we’re glad the team was able to get everything cleaned up and leave your yard looking its best. We truly appreciate your kind words and your support, and we look forward to helping you again in the future! 🌿

KM

Kari Moreno

5mo ago

Excellent service, great commuincation - from one business owner to another, I recognize a well run organization. Well done Little John's!

Provider response

Thank you so much for the kind words! We truly appreciate the feedback, especially coming from another business owner. We work hard to provide great service and clear communication, so it means a lot to hear that it shows. Thank you for choosing Little John’s—we look forward to continuing to serve you!

PJ

PATRICIA Johnson

6mo ago

I had the best crew, they removed one tree, removed huge rocks, flattened area, and installed pea gravel. The guys worked so hard and got the job done in one day. I will be calling them again soon to go over plans for landscaping the rest of my front yard. I’ve attached a before and after of one of the areas so you can see what a great job they did.

Provider response

Thank you for the wonderful review, Patricia! We're thrilled to hear that you had a great experience with our crew and that they were able to transform your space in just one day. We appreciate your feedback and look forward to helping you with your landscaping plans in the future!

JR

Joe Rowlands

6mo ago

Kyle is very knowledgeable and pro active in saving me money and a great lawn

Provider response

Thank you so much for taking the time to leave us a review! We truly appreciate your support and kind words. It means a lot to our team to know our hard work is recognized.<br><br>We look forward to continuing to take great care of your property!

HK

Haksu Kim (Mora Family In US)

6mo ago

I had an excellent experience with Little John’s yard cleanup service. The entire process was smooth and professional—from the initial request to execution and billing. The team completed the work exactly as quoted, with great attention to detail. Keep up the fantastic work!

Provider response

Thank you for the positive rating! We truly appreciate your support and look forward to serving you again in the future!

BS

bill Spinks

6mo ago

Excellent service! I will use again.

Provider response

Thank you for the fantastic review! We're glad to hear you were pleased with our service and look forward to working with you again.

S

Steven

6mo ago

Little Johns Lawns is a very good lawn service group. Satisfied customer past 12 months and the business is investing in their landscape professionals who do the work. Most recent project, in-depth irrigation reconfiguration, had a great TEAM of expert and service pro's. Highly recommend the Chris & Omar Team for complete satisfaction.

Provider response

Thanks for the review, Steven! We appreciate you choosing us! 😁 If there's anything we can do to earn a five-star review, please let us know.

VT

Vincent Tamburrelli

6mo ago

Helmet and Micah did an outstanding job- very meticulous to making sure all was trimmed properly as well as making sure all was cleaned up. Little John's Team Members are all trained to provide outstanding services.

Provider response

Thank you for the fantastic review! We're thrilled to hear Helmer and Micah's meticulous work left your yard looking sharp. At Little John's, we train our team to trim, tidy, and add a sprinkle of perfection to every job!

E

Emelia

6mo ago

They have provided landscaping services for me a couple of times and always have done a nice job. I will continue to rely on them in the future.

Provider response

Thank you so much for your kind words and continued trust in our landscaping services! We're glad to hear you're happy with the work we've done and look forward to helping with your future projects!

NM

Natalie Micola

6mo ago

Great company to work with! They go above and beyond to make their clients happy.

Provider response

Thank you for the wonderful feedback, Natalie! We’re thrilled to hear that you had a great experience with us. Our goal is always to go above and beyond for our clients. We appreciate your support!

RF

Roberta Frey

8mo ago

SCAM. Bait & Switch company. Tell you one price and then bill you for another. Agree to specific services and they never provide, when questioned about it they just say “well put notes in the file”. Then they want to try charging extra for it. I’ve never gotten the service I paid for. Don’t bother with this company.

Provider response

We’re sorry to hear you were unhappy with the service. It was noted on your account for the crew to assess the tree on-site. Once they did, they determined that the condition of the tree made it unsafe to cut during routine maintenance. Tree work can sometimes fall outside the original scope of work, and in this case, the tree required full removal for safety reasons.<br><br>We understand this was not the outcome you were hoping for, and we apologize for the frustration it caused. Thank you for sharing your feedback with us.

GK

G Kunis

9mo ago

If I could give 0 stars I would. Horrible experience. We requested no herbicides to be used on the lawn, they said no problem, and they had notes on file. They admit they saw these notes. First time they come over, they sprayed roundup around my property. We complained, and they didn't offer ANY solutions or reconciliation, and told us we still had to pay them full price - 400$ So much for that herb garden I was going to try and start up while its cool.

Provider response

We appreciate your feedback and apologize for the misunderstanding during your recent service. We understand you requested no herbicides, and while a small area was accidentally spot-sprayed, the rest of the service was completed in full according to the agreed two-hour cleanup.<br><br>Our team noted the request and will be taking extra steps to ensure this kind of oversight doesn’t happen again. We value your business and take all concerns seriously — please feel free to reach out to us directly at [phone/email] if you’d like to discuss this further.<br><br>Thank you for giving us the opportunity to improve.

JB

Joey Benstine

10mo ago

If i could give less than a 1 star review i would, i called this company because the wire between my timer and valve box was broken somewhere under ground and they said that they had the equipment to track where the break in the wire was and repair the wire, well they get out there and spend supposedly 2 hours out there and just send me an estimate saying that i need a whole new irrigation system, new valve, and new timer, and they didn’t even fix the break in the wire that i originally called them to fix and charged me $243 to do nothing but lie/mislead me and if nothing, so i moved the timer to over by the valve box and just replaced the wire myself, the system worked just fine, the valve was turning on and off as it should, and the timer is working fine, all of the buttons work as they should and the display is working fine so there was no reason to tell me that those needed to be replaced, they system itself had no leaks and they didn’t even dig it up in any spots so there’s no way they could have known the condition of the system to tell me that it needed to be replaced! They lied about everything and tried to tell me i needed absolutely everything except for what i needed, very slimy

Provider response

Thank you for your feedback. We're sorry to hear that you were disappointed with the service.<br><br>Our technician was dispatched to trace the broken wire as requested. To perform this diagnostic, we used a rented wire tracer, and the time spent on-site was billed accordingly. During the inspection, our technician also noted additional concerns with the system that could potentially affect performance and reliability. Based on those findings, we provided an estimate with recommended repairs — not to upsell, but to give you a full understanding of what was observed in the field.<br><br>We understand that the broken wire was your primary concern, and we regret that the outcome didn’t align with your expectations. That said, we are happy to stand by our work and have scheduled a follow-up visit under warranty to specifically address the original issue you called about — the wire — at no additional charge.<br><br>We appreciate your business and the opportunity to make things right. Please feel free to reach out if you have questions or would like to confirm the warranty visit.<br>

MD

Maxwell Dillon

10mo ago

They tried to overcharge me on hours. Billed for an hour when my camera showed the tech on my property for 25 minutes. Untrustworthy. In response to owner: They bill a certain amount for 30 minutes and then charge per hour after that. The consultant or whoever said that he was there for nearly an hour so I was billed for the first 30 minutes plus 1 hour on top of that. 100% facts. Thankfully my camera showed he was only there 27 minutes and they took off the hour.

Provider response

Hello Maxwell,<br><br>Thank you for your feedback. The invoice reflects an adjustment to the standard rate for the first 30 minutes of the service call, as discussed prior to scheduling.<br><br>If there's anything else you need assistance with, please don't hesitate to let us know. We are a trustworthy company and are committed to doing right by our customers — we have no intention of overcharging and will ensure everything is handled fairly.

BS

Brian Shea

10mo ago

Please beware of using this company! This was the most horrendous experience I’ve ever had with an any service provider. From them killing my green grass a couple months in, ruining my agaves, cutting my vines off the wall, to just plain lackadaisical maintenance leaving rocks all over my travertine or leaving an electrical box open with wires exposed after removing a plant… overall the service was abhorrent. I timed them once and they were at my home for less than 15 minutes. While they did rectify some issues by giving me new sod, and replanting a vine and a few other plants they killed… every week would present itself a new issue. They promised, auto payments, GREAT communication, exceptional quality, and 5 star reviews…… they delivered only on automatic payments. The communication was then worst part. Example after 24 days I finally received a response on a simple question that I followed up on every week.

Provider response

We’re sorry to hear that you were not satisfied with your experience. Our team did make every effort to communicate clearly and in a timely manner, including sending both text and email reminders the day before each visit. We also responded to your messages and worked to resolve concerns as they came up—replacing sod, replanting where needed, and doing our best to meet expectations.<br><br>While we understand you were unhappy, we did our best to address all concerns and provide quality service throughout the duration of your time with us. We appreciate the feedback and will continue striving to improve where we can.

KD

Kyle Donkersloot

11mo ago

Don’t use this company. I hired them to take care of a property I was getting ready to rent and wanted it to look as good as possible. They let my grass die, my hedges die, they’ve left a broken sprinklers leaking. I know they haven’t been servicing my property based on how long certain parts of the remaining grass that they haven’t killed is, yet I get their $83 charge on my credit card every 2 weeks. Almost feels like a scam at this point.

Provider response

Thank you for sharing your feedback. We sincerely apologize for the experience you've had, and we appreciate you bringing this to our attention. It’s important to us that our customers receive quality service, and we clearly fell short in your case.

ZF

zach fisse

1y ago

I feel like I was overcharged for a sprinkler valve replacement. Ended up having to pay for a backflow valve as well. But still being charged almost $900 for what could have been done myself for less than $200 does not feel too good. I will not be referring little johns lawns to anyone else even if they offer $50 for referrals.

Provider response

Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with the pricing for your sprinkler valve replacement.<br><br>We want to clarify that the estimate—including the cost of the backflow valve—was reviewed and approved before any work began. As a courtesy, we also waived the standard irrigation service call fee. Our team completed the work as outlined and to satisfaction, ensuring everything was functioning properly before leaving the site.<br><br>We understand pricing can sometimes feel high compared to DIY alternatives, but our rates reflect professional labor, quality materials, and a commitment to reliable service. That said, we truly value your business and regret that your experience didn’t meet expectations.

RB

Rohan Braithwaite

1y ago

We needed the poly tubes in our backyard replaced. It had been in use for more than 13 years and started to leak in many places. My wife didnt want me to do the work, so she hired Little John's lawn to replace the poly lines with PVC and ensure the runs to the plants are correct. Since the work was completed they have been out to our house twice to fix the fact that the water from the new system is barely running on many of the emitters. What it appears is that the main PVC lines weren't flushed before they added the emitters and they are clogged. Twice they have come out, and twice the issue is not resolved. The last time they came out, the Warranty guy tried to convince me that the amount of plants that are being watered is the reason why some of the emitter show good flow and others do not (Its a big yard). The problem is that when I had the poly tubes, there were no problems with watering the plants. There are three zones: shrubs, trees and citrus. So not everything is watered at the same time. Since 2024, we have lost a good size Orange tree due to poor watering and now we are losing 4 Lantanas. Now, I either have to dig up the line to flush the system or hire someone else to do it. They seem to not be able to get the basics done. I would not recommend them at all.

LA

Lee Allen

1y ago

Awful communication. Easily the worst experience I’ve ever had with a contractor. I asked for a quote which they charge a rather large fee to have someone come out for that quote and it’s not built into your service if you choose. It was approximately $160 or so. Whatever. You’re running a business, you get to charge what you want to, I don’t have a problem with that. However, during that visit to my home we discussed all that needed to happen to my front and back yard. Running a back drip. Running a whole new front drip. Adding a sprinkler to the middle row of my backyard and replacing the sprinkler heads in my front yard. I was told I would get an email with the quote and I agreed to that quote. The morning my of the service appointment I get a call from Little John’s saying, the actual price would be 3x my quoted price. THOUSANDS of dollars more. I said this felt like a bait and switch and that we should probably cancel everything. They called back with a new quote that was about 2x my original quote and I relented, agreed, and said okay come on by. My mistake. They started on my backyard and completed that and then I went to discuss where I wanted drips in the front yard which was VERY clearly discussed in the initial consultation. I was told that they would only be doing the backyard for the price I was paying. At the conclusion of their work no one knocked on my door to discuss the work. The sprinkler in my back yard was never added. The front drip was never dug and installed. They did replace my front sprinkler heads and did a good job on those. They installed my backyard’s drip system, however, I have 12-15 naked drip lines coming out of the ground with no emitters. They told me over the phone that’s normal. I’m not a sprinkler or drip system expert but I’ve never seen a drip system in my life look that way. Whatever. I laughed when they emailed me about lawn care services with the reason that I should choose them being their great communication. Stay far away from this company.

Provider response

Thank you for sharing your feedback. We are sorry to hear about your experience and the miscommunication regarding your project. It’s important to us that our customers feel supported and receive the services they expect. We appreciate your input and will use it to improve our communication and quoting processes moving forward. Please reach out to us directly if you would like to discuss this further.

CD

Chase Davis

5y ago

I am not a person that reviews businesses as I love small businesses and am laid back when people make mistakes and understand that accidents and misquotes happen. But this company must have been recently been bought from the previous guy because of the most recent bad reviews and my experience. Our previous landscaper did our yard for just about 6 years and is now no longer during yard maintenance. He recommended Little Johns, so although they were the highest bid we took the recommendation and went with it. They supposedly came to the house twice to give us a quote of weekly maintenance. They also stated as long as the yard was maintained within 2 weeks than they do not do a clean up. Which our yard was pretty well maintained and just recently maintained 10 days prior. They quoted $55 per hour and told us it would be 1-2 man hours per week. Which aligned to what the other landscapers team took for our weekly maintenance. We also purchased a Pre-Emergent Weed Control which cost $147, they sprayed about half of the rocks in our yard. So disappointed with this service. So the maintenance crew comes and tells my wife, that we only do the front yard and then next week we will do the back yard, so we alternate. That was never explained to us and we have never heard of that, but whatever. It's winter and things do not grow very fast. There was a 3 man team and they took supposedly took 2.25 hours to cut a very small front lawn, trimmed 12 flower beds and 6 bushes. They left leaves on the grass, pushed a pile of debris behind a bush, and broke two landscape lights. At the end of the visit the team awkwardly asked my wife to ask for them the next time, but my wife was too polite to tell them they did not do a good job (I guess that's on us). When I called and emailed, their response was not to fix the solution but say it is what it is. I asked to just pay the 2 hours that was quoted...so they charged me 2 hours x 3 men...but they never quoted that. So disappointed, had 3 other landscapers come to give a bid and what they thought. They all laughed at what they did and that they wanted to charge us over $500 for the subpar service. All other quotes were between $225-275 per month. I believe they are a fly by night company...unlike what their owner states in their proposals and website says. Wow, that was long. Sorry, so many details and so many ways they could have made it right. I just wanted to warn others and maybe help them be motivated to change for the better. I hope so.

Provider response

Hello Chase,<br>In our written estimate (which was emailed to you and opened/viewed by you) it clearly reflects that our pricing is $55 per man, per hour and we estimated that each service will take approximately 1-1.5 hours; that is to say that our crews (which always have 2-3 men) would be there for that estimated amount of time at each weekly maintenance visit. This was also communicated to you over the phone and reiterated to you several times (on our recorded telephone line).<br>Despite the fact that you had a previous landscaper, either enough time had elapsed between service that your property was not "maintenance ready" and required extra work or your previous service was insufficient for the amount of growth and build-up at your property. This was communicated to you via email the day before we rendered service to you as we had arrived to perform the service but found that your property would take more time than we had allocated for the service due to the state of your property and rescheduled you accordingly. In an effort to keep your initial service fee as low as possible, we limited our first maintenance service to only your front yard. Pre-emergent weed control was applied to all rock and dirt areas in your front and back yards on 01/18/2021.<br>When you expressed dissatisfaction with your maintenance service which took 2.52 hours (per man with three crew members) you stated that you would pay for two hours plus the pre-emergent service and wished to terminate your service. We reduced your invoice accordingly and billed it per our billing agreement which you agreed to. Service was then canceled and you were sent a confirmation of cancellation email.<br>Additionally, you brought it to our attention and have just now sent us pictures of two damaged landscape lights which we cannot prove or disprove were damaged during service. However, as we stand by our word and our work, we are taking responsibility. Due to the fact that the lights are old, weathered, and rusted we have been unable to find a match to replace these two lights and will be sending you a replacement set to be delivered to your home.<br>I assure you and all others reading this review that our company is not under new management nor new ownership. Since 2012 we have been guided by our owner, John's work ethic and exemplary customer service and communication. From our crew to our owner, we take pride in the work we do and perform. We are happy to serve our clients and our community. - Little John's Lawns Team

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