Orange Pest Control
Verified1061 E University Dr, Mesa, AZ 85203
Open 6 days/week, Early hours
Rating Breakdown
5
★★★★★3,163 reviews
Customer Reviews (29)
Response from Orange Pest Control
Thank you so much for the 5-star rating, Ann! We truly appreciate your support.
Dalin was awesome! Orange Pest Control has been successful at keeping my home and yard scorpions and spiders free for over a year now!
Response from Orange Pest Control
Thank you for writing us a review. We are so happy to hear that Dallin did a great job during your service and that we have been able to keep your home pest free. We appreciate your feedback!
I have used Orange Pest Control for several years and enjoy a 100% bug free home. Thank you, Orange Pest Control, for such professional and effective service. Thank you, Ryan R, for your on time service call today.
Response from Orange Pest Control
We're so grateful for your continued support, Debra! We appreciate your kind words.
Stephen was very helpful in providing additional information to our questions regarding the lizards and locust we are currently seeing more of. He did a thorough job of cleaning any webs and spraying the requested areas. Appreciate you, Stephen
Bryan did amazing job as he normally does every time he comes to our home cares for the customers needs !!!
Great young guy! Great work!
Max was on time, professional and explained my first time service completely. He was very pleasant and finished in a timely manner. Thank you so much. This month Bryan did an outstanding job. He treated ants and explained how it worked and when they would disappear. Thank you Orange. You are a great company.
I’ve been using Orange Pest Control services quarterly for years. They are Always on time! Excellent communication skills. Excellent work.
Response from Orange Pest Control
Thank you, Carolyn! We truly appreciate your continued support and kind words about our punctuality and communication skills. It means the world to us!
We've had our service done by Stephen G before and both times has been disappointing. His approach in both instances has been rushed and not as detailed as service we've received in the past by his peers. Does not do a thorough spray inside my fiancee asked him to spray in our bedroom and he said he did and she seen he did not. Did not adjust his spray from the inside to outside like other techs have done and would not change out the traps in the garage, both times. The last time he was here I advised the tech that came after him and he said that he didn't know why he wouldn't just change them out. We've been using Orange Pest Control for nearly 3 years now and we'd prefer not to have him again or it would be time to take our business elsewhere.
Response from Orange Pest Control
Thank you for recognizing Sammy's professionalism and thoroughness! We appreciate your recommendation.
Today, Justin was very courteous and professional. I've been using Orange Pest Control for many years. I highly recommend them.
Ryan did a great job keeping pests under control in and around our home, and was very friendly and easy to work with.
MAX C. WAS GREAT AND VERY NICE!! THANK YOU MAX!
Response from Orange Pest Control
Thank you so much for your kind words, Jennifer! It is fantastic to hear that Max provided great and friendly service.
Orange Pest Control (Max) serviced inside and outside of my home today. I have been with OPC for over five years. Representatives like Max is why I continue with them.
Response from Orange Pest Control
Thank you so much, Thomas! We appreciate your recommendation!
I've been a customer of Orange Pest Control for 8 years and have always been happy with their service and level of customer care. The technicians who have come to our home have been respectful, professional and polite. They answer any questions I have and offer to spray the interior each time.
Response from Orange Pest Control
Thank you for your kind words, Ed! It’s wonderful to hear that you've been satisfied with our service for so long. We're proud of our team, and it’s great to know that they've consistently provided you with respectful and professional care. If you ever have more questions or need assistance, feel free to reach out. Your feedback is truly appreciated!
Bryan had great communication and attention to our home’s needs
Response from Orange Pest Control
Thank you for your kind words! We're happy to hear that Bryan provided excellent communication and was attentive to your home’s needs. Your satisfaction is important to us, and we appreciate your feedback!
Right on time, thorough job. . Update: The technician today was thorough enough to check the water valve boxes in the ground by my garage-large swarm of bees. I called the office, and agreed to have them service this while the tech was still here today. That's all done and as someone with an allergy to bee stings, that's good news.
Response from Orange Pest Control
Thank you for the kind words and 5-star review, Aaron! We appreciate your loyalty and it is fantastic to hear that our service has met your expectations consistently.
They call your cell phone with an unknown caller banner. It rings about half a ring then nothing. A moment later I have a voicemail and it’s this company pitching it’s services. This is a no class way to do business. I got my call on the 4th of July. You have to be seriously desperate to operate this way. I will never hire your company.
Bait and switch! They are fraudulent dont believe the scam! They lied and said $49.99 every other month then the rep shows up and says no you pay that every month but only receive services every other month! It's a complete scam! AVOID AVOID AVOID!
I saw an Orange Pest Control Vehicle with a vehicle number being 6. It cut off, flipped off, and honked at another vehicle on Beeline. I definitely won't choose this company, especially if this is how they drive near my home.
I live in south mountain and scorpions are tough. I had Orange for a year and still saw scorpions regularly so I’m not sure they have the best product for tough areas like mine. I even saw a baby scorpion recently so they’re even reproducing nearby and I just decided to go with another company
Response from Orange Pest Control
Thank you so much for the 5-star rating! We appreciate your support.
I’m really sad to write this review as I spoke so highly of them in the past and even referred multiple neighbors to them. Unfortunately, the quality has gone downhill. I’m not sure if they hired new techs but the techs that have recently been to my home the past couple months have been extremely lazy. To give you an idea, a visit from Orange Pest used to take a minimum 20 minutes as they were very thorough with dusting the trims of the home before applying the pesticide around the house. Now the techs are in and out within 5 minutes. They dust briefly where they think our camera can see them but what they do not know is we have cameras hidden all around our backyard and I see them month after month cutting corners with every visit. And the cherry on top of all of this is that they raised their prices! Hilarious. I have been with this company when it was just starting, and whoever the techs were that worked for this company in the early days did great, but these new techs are awfully lazy. My neighbors all have been experiencing the same lazy work and have seen it with their own cameras too. Please improve your service and retrain your techs to do a more thorough job. Just because you are a growing company, it doesn’t mean you can start to give worse service. Make your price increase worth it or I’ll need to give my business to a company that doesn’t cut corners and has better techs.
Response from Orange Pest Control
Gosia, I am sorry to hear that you feel the quality of our service recently has not been up to the normal quality you have received from us in the past.<br>We take these concerns very seriously and would love to look further into the service history at your house. We tried searching for your account from the name off of the review post but nothing pulled up in our software history. We track all our vehicles and will be able to more closely look into timeframes spent servicing by each technician, so if needed we can make proper changes and provide training.<br>If you can please give us a call at (480) 593-4850 ext 3 or shoot me an email at tyler@orangepestaz.com with your property address or account name and I would love to look further into your concern! -Tyler
They came 3 separate times in just a few weeks. The problem never got any better or went away. I reached out too see what the problem was and they sent someone out again and charged me again eventhough the service provided was not actually provided.
I used his company for what they called a flush. $119. And they would spray everywhere o flush out the bugs and kill them. Apparently it flushed them out but didn’t kill or even reduce the number of bugs I was dealing with. I called but because I didn’t purchase the repeat service they did give any guarantee nor come out and make it right. The service tech was here and gone in very little time. He was not aware he was to do the inside as well but of course he did but very briefly. Now I am having to get another service and pay again.
I'm rating a 1 for their costumer service..I don't know why they have a contact page for us to email them and they don't email back or call. And I gave them 1 week to contact me back and nothing. So I found them again only and I called them and got their voice mail and 1 week later still no call back. They must be rich and should tell me how since they don't need more money and new clients.
Contact Information
Phone
+1480-593-4850Address
1061 E University Dr, Mesa, AZ 85203
Website
www.orangepestaz.comHours
Services
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