Lady Bug Eco-Friendly Pest Control

Thank you, Karl! I appreciate you very much for your great service, and I applaude you for choosing environmentally friendly products that you use. Karl answered my phone call so promptly, and arrived on time, and took a lot of time explaining things to me, and educating me, as I am new to Arizona. I took a lot of his time, and had so many questions. I never felt rushed or like he was in a hurry. What a friendly, helpful person. I was referred to Lady Bug by my sister who is so happy with them, and I certainly see why. Thank you, Karl!

Robert is great, very friendly and always remembers that my grandchildren love his stickers.

We have been using Lady Bug for 16 years and are really happy with them. We have them treat the outside once per month, and inside every 3 months. We rarely see any bugs at all. Three of us neighbors have them treat every month. You can choose from a couple different chemicals if you are concerned about kids or pets. They'll brush off spider webs, treat the garage, and use dust to keep out scorpions. I think it helps that when they treat inside the house, we remove items from under all the sinks. We're glad we have Lady Bug.

I have been a Customer for over 15 years and remain highly satisfied with Lady Bug Pest Control's service. We have gone to seeing a few scorpions in the garage glue traps to 1 in all of 2025. The service techs are very experienced and well spoken.

We just started with Lady Bug after recently moving to a new home and getting a recommendation. Our tech Michael was so knowledgeable and took the time to educate us and answer any and all questions we had. It was clear he is passionate about what he does and we felt very well taken care of. He was able to address the black widow spider issue we had quickly so we don't have to worry about our dog or child. We would recommend him to everyone!

I have had Lady Bug doing my pest control for several years. They are efficient, on time, friendly and knowledgeable. I highly recommend them

I've known Lisa from the very beginning of Lady Bug. At that time I was doing my own pest control and not very good at it. When I met Lisa, she told me what her goals were and thought "Wow, she is driven and customer service was first on her mind and has what it takes", so I thought I would give her a shot. We live out in rural area where it is hard to control insects. Lady Bug has never let me down and I am a loyal customer. Maybe Lady Bugs oldest customer, at least 15 or 20 years (we printed her first business cards). Great job Lisa!

Excellent service, positive help from expert worker!

Gerold is the best, very thorough, does everything that we ask! Give him a raise !

Had a great experience the first time they were out. Explained a lot and made sure we were doing the right things to keep bugs out of house and minimized. Next time we had them out, was fair experience but, we had a lot of residual issues. We were on vacation for a couple of weeks and came back to a huge mess of ants / ant piles near our wall and pool pump and all along our pavers. Called to have them come back as a "follow-up" treatment but missed the "30 day" by a few days and they just wanted to sell a monthly service. Wish I could recommend but, I can't if they won't stand behind the work. Definitely no way I'm giving them a $90 monthly service fee for something that should have been addressed as part of our second initial fee. Pest control should not be a monthly service if it's done correctly. Good luck to them.

Very good customer service. They respond to text messages and make contact prior to the tech coming to your house.

Customer service and systems are outdated. Received a notice that my account is 75 days past due. When I spoke to them, they stated it was not and that their "system" autpmatically generates these notices, even though my account is not past due. The person on the phone did not know how to correct the system. Then I come to find out that I am supposed to pay my bill the "day" the service is provided, which I never knew and that they do not send out bills to payments to be made. They expect the customer to pay depending on the service they contracted for (I did a quarterly service and they expect me to remember when that "quarter" happens). This is not how they worked at my old house. I would receive their service and then get a bill to pay. What happened? Why the change? And when calling the billing number you get someone that does not know what is going on other than her repeated statements to "pay my bill" for the service that I received just 7 days ago....

Gets the job done!

What a wonderful place for us to hold our networking meetings! ENO!

Great company with friendly owner and staff.

All my ENO experiences hosted here, LOVE the people that work here and I know they're amazing people. LOVING the organic pest control, G vote!

Lisa is awesome, great business very generous

Thank you Lady Bug for hosting our meetings and your hospitality!

Lisa and her team are great at helping the local community and top notch at what they do.

Im just gonna hold my tongue

Horrible service and drivers!

I will never use this company again. Their products do not work to prevent pests such as scorpions from getting inside. Additionally, they are not willing to accommodate a retreatment as part of their 30-Day Guarantee in a way that is flexible to people with busy work schedules, pets, children, etc. Requiring access inside my home while I am away at work is absolutely ridiculous. This company is a joke with terrible products and terrible customer service. Do not waste your money.

This place sucks

Horrible business to work for!!! DO NOT GIVE YOUR MONEY TO THIS BUSINESS. GO ANYWHERE ELSE BUT HERE FOR PEST CONTROL.. Lisa the owner is shady & unprofessional.

they suck. Very rude and didnt show when they were supposed to.

I called Lady bug pest control on 4/16/2014 to treat an ant problem I was having and told them they were biting my dogs terribly. They came out and did their thing and assured me the problem would be resolved within usually a week. I called them again 10 days later, still ants everywhere. They came back, this time and put granual's in the grass, why didn't they do that the first time around?? A week later, same problem, except three calls later I get the same tech (Bert) coming back with a nasty attitude. This time he came back with his sprayer and with a nasty tone asked me; "where are they now"?? So we told him, they are STILL in the grass. Now mind you after the third time around I'm not exactly a happy camper anymore because my dogs are getting bit all over by these mean ants (which is why I called in the first place, for my pets) and the tech snapping at me wasn't helping the matter. When I questioned Bert as to why he was just using the same treatment over and over again and it was not working, he got very snappy with me and said; "Because that's just what we use." At that point I refused to get into a confrontation with him and asked him who his supervisor was because I wanted to speak with them. Bert said he would either call him or text him, (I can't remember.) and that the supervisor would get right back to me before days end. I noticed on the receipt after Bert had left that he had written down he treated certain places that he did NOT treat because we were watching him. Well, a week later, tons of ants, no call back from anyone, especially from a supervisor whom I requested. So I call back wanting to talk to a supervisor, they inform me he will be calling, no call. Now, I'm not the kind of person who believes you should have to call and call and call a company to do their job right and when the boss doesn't return a call back to me, it's a pretty good sign to me they don't give a crap. So I will find a better company, with good customer service and qualified HONEST technicians. I did call them today and spoke to Irene who was rather "short" with me after I explained AGAIN what had happened. I wanted to give them the opportunity to make this right with me, but they wanted me to pay the total cost because their 30 day guarantee no longer applied, (funny huh). So I guess it was up to me to keep hounding them and hounding them within that 30 days to do the job right. It just goes to show that they are not interested in keeping us long term home owners, who would come back season after season if we were treated right. My suggestion, find a good company you can have a relationship with for years, who get the job done and you don't have to be responsible for THEIR failures and who care enough on occasion to eat the cost and keep the customer. As for me, I have ants everywhere and am in search of a reputable pest control company. ~K~