About this provider in Mesa
KY-KO Pest Prevention, located at 2716 N Ogden #104 in Mesa, AZ, is your trusted local pest control expert, dedicated to safeguarding Phoenix and surrounding communities from unwanted invaders. With over 25 years of experience, we specialize in comprehensive pest solutions including extermination, rodent control, bed…
Rating breakdown from customer reviews
4.9
524 reviews
Customer reviews for KY-KO Pest Prevention
Christopher Monson
Company is fine, but honestly the only reason I'm still with Kyko is our tech Daniel. Lovely Irishman, proactive, great communicator, super helpful. He's always up for a quick chat and very knowledgeable.
Provider response
Christopher, we really appreciate you sticking with KY-KO Pest Prevention, and it means a lot to hear how much Daniel’s professionalism, communication, and pest know-how have stood out. We’ll be sure to pass this along to him—having techs who are proactive and easy to talk to is exactly what we want every visit to feel like.
Patsy Pollard
Daniel is the best!!!! So professional and never disappoints!!! He is the best! He truly cares for his customers. Thank you DANIEL
Provider response
Patsy, we really appreciate you taking the time to share this. Daniel puts a lot into being dependable and professional, and it means a lot to hear that care is coming through. Thanks for choosing KY-KO Pest Prevention!
Luis Romo
I had a very disappointing experience trying to become a new customer. I called three separate times simply to ask about scheduling an initial service, and each time I was told someone would call me back. Unfortunately, I never received a single follow-up. After the third attempt, I decided to call back and cancel my request altogether. It’s frustrating when basic communication and follow-through are lacking, especially for a new customer trying to get started. At this point, it seems like they may be too busy to take on new clients. I hope they can improve their responsiveness, as first impressions matter.
Provider response
Luis, we appreciate you taking the time to share this feedback. Consistent follow-through and clear communication are priorities for us, and we’ll keep working to tighten up our responsiveness moving forward. If you’re open to it, please call our office again and ask for a manager so we can look into what happened and see if there’s a way to make this right.
Steve Block
Great communication, and punctual and friendly
Provider response
Steve, we really appreciate you taking the time to share this. We work hard to keep communication clear and show up when we say we will, so it’s great to hear our team made a friendly impression.
Madaleen Kloeber
Shawn understands each situation and explains very clear . We like him very much
Provider response
Madaleen, we really appreciate you taking the time to share this. Shawn always aims to understand what’s going on and explain the options clearly, so it means a lot to hear that came through. Thanks for choosing KY-KO Pest Prevention!
Ben Kozlowski
Dan is the best! We have had several exterminators over the years. Dan is by far the most professional. He communicates the night before regarding his arrival window for the next day. He texts when he is on his way and is extremely customer focused.
Provider response
Ben, we really appreciate you sharing this—Dan takes a lot of pride in being professional and making scheduling easy with clear communication before and on the way. Thanks for trusting KY-KO Pest Prevention over the years, and we’re glad he made the whole process feel smooth and customer-first.
Judy Howard
Daniel Wiley is a great representative of your company. I have had Kyko service for over nine years. He is very professional and kind. He really listens to my concerns. He is always willing to go above and beyond to make sure my issues are taken care of. He does everything with a friendly smile. Thank you.
Provider response
Judy, it means a lot that you’ve trusted KY-KO Pest Prevention for the past nine years. Daniel will be so glad to hear his professionalism, attentiveness, and extra effort have made you feel taken care of. We truly appreciate you sharing this.
Jim Davis
Outstanding service! Always cheerful and positive. Takes the time to explain and suggest preventative actions. Also, excellent pre-service communication. Always calls in advance of arrival. The most professional pest control technician I have ever had - first class!
Provider response
We really appreciate you sharing your experience, Jim! Providing clear communication and professional service is what we strive for, and it's wonderful to hear that resonated with you. Thank you for your feedback!
Lori
Daniel W is my technician and he’s terrific!! He’s very pleasant, thorough and knowledgeable! I would highly recommend KY-KO and definitely recommend Daniel!!
Provider response
Lori, it means a lot that you took the time to share this—Daniel will be grateful to hear it. We’re proud to have techs who are friendly, thorough, and know their stuff, and we appreciate you recommending KY-KO to others.
Katie V
Daniel W manages our pest control. We live next to a mountain and are originally east coasters, so scorpions are NOT our friends. Dan helps us keep it that way! He’s so communicative and always responds right away to anything we need. We’d recommend everyone use Daniel, couldn’t be happier with his service.
Provider response
Katie, it means a lot to hear Daniel has helped keep your home comfortable—especially with scorpions so close by. We really value staying responsive and easy to reach, so I’m glad he’s been on top of anything you’ve needed. Thanks for recommending KY-KO Pest Prevention!
Rob Sterling
Ky-Ko pest control service has been great throughout the years. Daniel W. goes above and beyond in responsiveness. He also communicates very well. Every time he comes he teaches me something new about pests in the area and what to watch out for with an assurance that I can call him any time.
Scott Burdick
Daniel does a fantastic job at my house. Knowledgeable and friendly. Always on time and responsive to one off issues if they come up. I’ve referred him to family and they think he’s great too.
Provider response
Scott, we really appreciate you taking the time to share this. Daniel works hard to be punctual, easy to talk to, and to stay on top of any one-off issues that pop up, so it means a lot to hear that’s been your experience. Thanks as well for referring us to your family—we’re grateful for your trust.
Nick Girard
Very happy with the service we get from KY-KO and our exterminator Daniel Wiley. Very responsive anytime we have issues and good communication.
Provider response
Nick, we really appreciate you taking the time to share this. I’m glad Daniel has been attentive, responsive when something comes up, and easy to communicate with—we work hard to make pest control as smooth and reliable as possible.
andrea hiland
We are so happy with Kyko Pest prevention…that we have been customers through two houses and almost two decades. They have kept all pests at bay. Our tech, Daniel Wiley, has become our favorite from their team. He starts out by asking if we have any concerns before each treatment. He’s super dependable, and helpful to educate us on any questions we have regarding specific pests - or products. He responds super fast - and most importantly, he is SUPER nice!
Provider response
Andrea, it means a lot that you’ve stuck with KY-KO Pest Prevention through two homes and so many years—we love being the team you can count on to keep things pest-free. Daniel really cares about doing the job right, from checking in on concerns to explaining options clearly, and I’m glad his dependability and quick responses have made a difference for you.
Ben Brooks
KYKO is a Great company that really cares about making sure they take care of you! They have done a wonderful job at my house and I had scorpion issues that they now have under control. Daniel is my guy and he’s very conscious of making sure I’m happy
Provider response
Ben, it means a lot to hear you felt taken care of and that the scorpion problem is under control at your home. We work hard to be thorough and make sure you’re comfortable with the service, and Daniel will be glad to know he made a difference. Thanks for choosing KY-KO Pest Prevention!
Ryan Bauserman
We’ve been using Kyko for several years, and they’ve been consistently excellent. Daniel is our tech, and he truly goes above and beyond every time. He’s a fantastic communicator, always takes the time to answer all my questions, and is an absolute pleasure to work with. Thank you, Daniel!
Provider response
Ryan, it means a lot that you’ve stuck with KY-KO for several years and that the service has stayed consistent for you. Daniel takes a lot of pride in being thorough and easy to reach, and I’m glad he’s made the process simple and comfortable every visit. We really appreciate you trusting us with your home.
Amy Russell
Our service technician Daniel is top notch! He's is knowledgable, thorough, punctual and always answers our questions and concerns. He goes above and beyond with his attention to detail and the care of our property.A true pleasure to work with.We are so fortunate to have him care for our home. Thank you Daniel and thank you KYKO! Amy and Jim
Provider response
We really appreciate you taking the time to leave such a positive review! It's wonderful to hear that John's attention to detail made a difference in your experience. We’re proud to have a team committed to delivering meticulous service.
Angela Fazio
Vance did an amazing job. Very thorough and polite.
Provider response
Angela, we really appreciate you taking a moment to share this. We take a lot of pride in being thorough and respectful in every home, and it’s great to hear Vance delivered that for you.
MAGA, DOGE ICE & KIRK
(Becky) with Ky Ko Pest Service was extremely rude to me on the phone, hung up on me. Called back and she has a really bad attitude. Says a lot about the company and her representation of the company. They need to hire more professional CSRs that appreciate having a job. She clearly hates her job. I wouldn't recommend this company at all.
Provider response
Thank you for providing your feedback. We’re dedicated to offering the best customer experience, so this is important for us to know. We’re reviewing your concerns to ensure better interactions in the future, and appreciate your insight as we continuously strive to improve.
Andrew Walls
I was at home the dates the technician “claimed” to have come by and never did. I have cameras on the house monitoring 24/7 and never saw them. Will be calling for a refund and cancellation of service. I have a lot of concerns about this lack of truthfulness.
Provider response
Andrew please call our office as we don’t show you in our system as a customer. We have gps tracking and can check all stops for accuracy. If you don’t want to provide who the actual customer is you can provide the account number so we can look into it.
Pamela
Terrible service. Abandoned me Ftwr my tech left the company l tried for aa year to get them to return my call. When they did it was to late. I hired some one else. Terrible
Eli Tortosa
Thank you for not coming when I called two weeks ago! I got this in my living room today. You don’t need to come anymore !
Mike Smith
This used to be a great company when Kydon was performing my pest control services. The new pest control expert came to perform the service and spent a total of 5 minutes performing their service. I could not see any evidence that they sprayed. I did my inspection within 3 minutes of them leaving. Just to give you an idea new pest control company took 30 to 45 minutes to properly perform their services. I would not recommend Ky-Ko Pest Prevention.
TJ Popp
Finally canceled after a year and a half. Quality of product and service deteriorating.
Provider response
Ted<br>Sorry to hear that your service with KY-KO Pest Prevention have not been up to your expectation. We have left you a message to get a hold of us to discuss. Thanks
Lorenzo
Experienced very bad driving while sharing the road with one of their drivers. Driver cut into the middle of two lanes 500 ft before it was going to become a one lane to save what a couple minutes of time? Careless, dangerous and unnecessary. 09.16.19 around 3pm on W Broadway Rd License plate CL46042
Provider response
Sorry you had a bad experience with one of our drivers. Can you tell me where and when this happens so that I can pull up gps to see who it was?<br><br>Thanks for info we were able to figure out which driver it was and took care of the situation.
phillip sumner
Just started having pest control and not real satisfied exterminator said we don't spray inside because of dog, every place else I used did spray inside, anybody have that experience??? I wonder why I was told by tech we don't spray inside because of having a dog any body have a answer why?????????
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